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Desktop (Mac)

Discuss Spotify for Mac

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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

biyju2f63t16mhmzjal

Casual Listener

28488 Views

55 replies

9 likes

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  • 9 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

archaosenzo

Visitor

15619 Views

3 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

151246 Views

12 replies

25 likes

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  • 25 likes

Solved!! Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

Newbie

Ivelina

Moderator

136532 Views

47 replies

20 likes

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  • 47 replies
  • 20 likes

Superuser Contribution "Spotify can't play this right now" error in Liked Songs on Mac (Sequoia 15.5)

PlanPremiumCountryCzech Republic DeviceMacbook Pro 14" 2021Operating SystemSequoia 15.5 My Question or IssueWhen I try to play any song in the Liked Songs, an error occurs that states:"Spotify can't play this right now. If you have the file on your c...

Casual Listener

Plan Premium Country Czech Republic   Device Macbook Pro 14" 2021 Operating System Sequoia 15.5   My Question or Issue When I try to play any song in the Liked Songs, an e...

Maria

Moderator

3880 Views

3 replies

0 likes

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Search is broken on Mac Desktop App

PlanPremiumCountryUSADeviceMacbook Pro 14-inch 2023 - Apple M2 Pro with 16 GB RAMOperating SystemSequoia 15.5My Question or IssueThe Spotify App (version 1.2.51.345.gcc39d911) is having ongoing issues especially when trying to search for any music or...

Regular

Plan Premium Country USA Device Macbook Pro 14-inch 2023  - Apple M2 Pro  with 16 GB RAM Operating System Sequoia 15.5 My Question or Issue The Spotify App (version 1.2.51.345.gcc3...

Djtnut

Regular

1677 Views

1 replies

0 likes

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Re: My Spotify Account was suspended

hi I need Spotify version to catlina 10.15 mac 

Visitor

hi  I need Spotify version to catlina 10.15 mac 

Billy-J

Spotify Star

1759 Views

1 replies

0 likes

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Superuser Contribution Spotify app stops automatic play if you manually adjust or forward to another song

PlanPremiumCountryUnited StatesDeviceMacbook Pro M4 MAXOperating SystemMacOS Sequoia My Question or IssueIf I'm in a playlist or allowing Spotify to continue the playing similar music, and I decide to either manually adjust the song (bring it back to...

Gig Goer

Plan Premium Country United States Device Macbook Pro M4 MAX Operating System MacOS Sequoia   My Question or Issue If I'm in a playlist or allowing Spotify to continue the playing simi...

Yordan

Moderator

2031 Views

1 replies

0 likes

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Superuser Contribution spotify plays both web and app mac

PlanPremiumCountry DeviceMacbook Pro M4 2024Operating SystemmacOS Sequaoia 15.5 (24F74) My Question or IssueWhen accessing shared song link (for example in telegram) spotify plays links both web and app mac..

Newbie

Plan Premium Country   Device Macbook Pro M4 2024 Operating System macOS Sequaoia 15.5 (24F74)   My Question or Issue When accessing shared song link (for example in telegram)&nbs...

Yordan

Moderator

2062 Views

1 replies

0 likes

Music
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Liked indicator (green checkmark icon) missing from currently playing song area

PlanPremiumCountryUnited StatuesDeviceMacbook Air M2Operating SystemmacOS Sonoma 14.6.1 My Question or IssueThe "liked" indicator is often not shown when it should.For example, the currently playing a song is displayed in the lower left. Next to it, ...

Casual Listener

Plan Premium Country United Statues Device Macbook Air M2 Operating System macOS Sonoma 14.6.1   My Question or Issue The "liked" indicator is often not shown when it should. For exam...

Amay

Spotify Star

2432 Views

1 replies

0 likes

Checkmark
Icon
liked
Missing
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Superuser Contribution Spotify Installer Showing Unix Epoch Modification Date

PlanPremiumCountryCanadaDeviceMacPro 2019Operating System15.5 My Question or IssueI am trying to re-install Spotify onto my mac, to attempt to debug an issue with Spotify crashing and bringing down my whole computer. On the way to understanding that ...

Visitor

Plan Premium Country Canada Device MacPro 2019 Operating System 15.5   My Question or Issue I am trying to re-install Spotify onto my mac, to attempt to debug an issue with Spotify cra...

Petje73

Casual Listener

3818 Views

5 replies

0 likes

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Superuser Contribution Can't watch music videos on iMac

It shows but is greyed out on Spotify new app in iMac so cant watch music videos anymore with a premium membership

Visitor

It shows but is greyed out on Spotify new app in iMac so cant watch music videos anymore with a premium membership

Dessi

Moderator

2608 Views

1 replies

0 likes

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  • 1 replies
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Bug: the macos Spotify desktop client doesn't behave correctly when user clicks to focus

My Question or IssueThe macOS Spotify desktop client doesn't behave like other macOS applications when clicked. The normal behavior on macOS is that when an applications window is clicked, it is focused, but that click is not used as an action in the...

Casual Listener

My Question or Issue The macOS Spotify desktop client doesn't behave like other macOS applications when clicked. The normal behavior on macOS is that when an applications window is clicked, it is fo...

xenxier

Casual Listener

2688 Views

1 replies

0 likes

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  • 1 replies
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Specific songs are played without any sound on macOS App

PlanPremiumCountryGermanyDeviceMacBook Air M3Operating SystemmacOS Sequoia 15.5 My Question or IssueSome songs of smaller bands are played without any sound. The time runs and no error is displayed, but there is no sound. The same songs can be played...

Visitor

Plan Premium Country Germany Device MacBook Air M3 Operating System macOS Sequoia 15.5   My Question or Issue Some songs of smaller bands are played without any sound. The time runs an...

osornios

Spotify Star

2496 Views

1 replies

0 likes

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Superuser Contribution sign ini cannot sign in to my mac spotify app

even though i downloaded the spotify from official website, when i ever i click sign in button it redirects me to a browser where i expect to see a sign in page, but all i see is a "Illegal Scope" text on a white blank background in my browser, i tri...

Newbie

even though i downloaded the spotify from official website, when i ever i click sign in button it redirects me to a browser where i expect to see a sign in page, but all i see is a "Illegal Scope" te...

AlejaR

Moderator

2499 Views

1 replies

0 likes

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  • 1 replies
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how do i disable open Spotify popup in Chrome?

How do I stop this pop-up from appearing every time I click on a Spotify link in Chrome? PlanPremiumCountryUSDevice2015 MacBook AirOperating SystemOS Monterey

Casual Listener

How do I stop this pop-up from appearing every time I click on a Spotify link in Chrome?     Plan Premium Country US Device 2015 MacBook Air Operating System OS Monterey

djMarcSense

Casual Listener

3031 Views

2 replies

0 likes

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Solved!!Superuser Contribution Can I shut off the tiny window that appears when I switch from Spotify to another tab on Mac?

PlanFree/PremiumCountryUSA DeviceiMac 24-inch M1 2021Operating SystemSequoia 15.5 My Question or IssueHow do I stop this from happening every single time I switch to a different tab? I can hear what's playing -- I don't want a tiny window to show up....

Casual Listener

Plan Free/Premium Country USA     Device iMac 24-inch M1 2021 Operating System Sequoia 15.5   My Question or Issue How do I stop this from happening every single time I swi...

slatertater

Casual Listener

3165 Views

3 replies

0 likes

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Auth2 error code on Mac

Plan PremiumCountry US Device Mac Air bookUsing Sequoia 15.5 My Question or IssueI cannot log into Spotify on my laptop. Repeatedly get an auth2 error code. I’m logged in fine on my iPhone and iPad so I don’t know why my account is not being recogniz...

Newbie

Plan  Premium Country US   Device  Mac Air book Using Sequoia 15.5   My Question or Issue I cannot log into Spotify on my laptop. Repeatedly get an auth2 error code. I’m l...

Bittencourt

Spotify Star

2439 Views

1 replies

0 likes

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Superuser Contribution Spacebar doesn't start/stop music after you hide the app on Mac. 5+ year bug Spotify will NEVER fix.

You all know what I'm talking about. Space bar never starts/stops the music in the Spotify app for Mac after you use keyboard command + H to hide the app. This bug is at least 5+ years and Spotify refuses to get off their lazy asses to fix it. What a...

Casual Listener

You all know what I'm talking about. Space bar never starts/stops the music in the Spotify app for Mac after you use keyboard command + H to hide the app. This bug is at least 5+ years and Spotify re...

MihailY

Moderator

2979 Views

6 replies

4 likes

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  • 4 likes

In macOS option to remove spotify from menu bar

I use a MacBook Air. I have limited space in the menu bar. I see no need and no use for Spotify placing on icon there. I do not need this to use Spotify. Its placement in the menu bar means I cannot see other icons I need to see. Before I got my new ...

Visitor

I use a MacBook Air. I have limited space in the menu bar. I see no need and no use for Spotify placing on icon there. I do not need this to use Spotify. Its placement in the menu bar means I ca...

Amay

Spotify Star

2381 Views

1 replies

0 likes

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Re: Scope Extension Approved, but still getting Illegal scope

Hello, i am getting an illegal scope message when trying to log in on my Spotify account on my Mac. any ideas about how to solve that?

Newbie

Hello, i am getting an illegal scope message when trying to log in on my Spotify account on my Mac.  any ideas about how to solve that?  

2102 Views

0 replies

0 likes

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Where can I get a version of Spotify Web Player app for macOS 10.14.6?

I am located in India and using an older mac that is still on Mojave that is macOS 10.14.6. If i download the current version it is unable to install. Can someone help me find an older version that will run on this system?

Visitor

I am located in India and using an older mac that is still on Mojave that is macOS 10.14.6. If i download the current version it is unable to install. Can someone help me find an older version that w...

pun10tial

Roadie

3760 Views

1 replies

0 likes

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Superuser Contribution Hide Spotify in Menu bar

Hi, On windows there is (was?) the possibility to hide Spotify in the taskbar instead of having it as a classic window.Would it be possible to add the same behavior on Mac and hide Spotify inside a Menubar icon?I always have it playing in the backgro...

Newbie

Hi,   On windows there is (was?) the possibility to hide Spotify in the taskbar instead of having it as a classic window. Would it be possible to add the same behavior on Mac and hide Spotify...

AlejaR

Moderator

2340 Views

1 replies

1 likes

Mac
macOS
menu bar
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  • 1 replies
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How to share your profile to social media on a desktop

How do I copy and paste a link to social media to get people to follow me on spotify

Visitor

How do I copy and paste a link to social media to get people to follow me on spotify

emma_23

Regular

1799 Views

1 replies

0 likes

  • 1799 Views
  • 1 replies
  • 0 likes