Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

chaoticbrumby

Visitor

46914 Views

66 replies

12 likes

  • 46914 Views
  • 66 replies
  • 12 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Newbie

36000 Views

5 replies

0 likes

  • 36000 Views
  • 5 replies
  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

191903 Views

12 replies

25 likes

  • 191903 Views
  • 12 replies
  • 25 likes

Solved!!Superuser Contribution Friend activity after updating

PlanFreeCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueafter i accepted spotify's prompt to update the desktop app, the friend activity button disap...

Casual Listener

Plan Free Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue after i acce...

Maria

Moderator

8993 Views

3 replies

0 likes

  • 8993 Views
  • 3 replies
  • 0 likes

Superuser Contribution Friend Activity not working

PlanPremiumCountryUnited StatesDeviceMacBook Pro 2024Operating SystemMacOS My Question or IssueMy friend activity has been working fine, with no issues for years. A few days ago, my friend activity tab displayed a message telling me to go to settings...

Casual Listener

Plan Premium Country United States Device MacBook Pro 2024 Operating System MacOS   My Question or Issue My friend activity has been working fine, with no issues for years. A few days ...

MihailY

Moderator

7049 Views

13 replies

1 likes

Friend Activity
Friend Activity Feed
  • 7049 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Can't Drag Spotify Window

Hi, For a while now I've been unable to click the top of the Spotify window and drag it around my desktop. This is only a problem with Spotify, not any other applications on my computer. It's a big pain! Has anyone else experienced this issue? I'm us...

Visitor

Hi,   For a while now I've been unable to click the top of the Spotify window and drag it around my desktop. This is only a problem with Spotify, not any other applications on my computer. It'...

priori

Casual Listener

9500 Views

18 replies

4 likes

  • 9500 Views
  • 18 replies
  • 4 likes

Solved!!Superuser Contribution Spotify increasingly slow on iMac app and on internet

I have a premium plan. I live in Japan. I am using an iMac (2017), Ventura 13.6.7.My Question or IssueWhen I attempt to access Spotify from the Internet (https://open.spotify.com/), the first thing that pops up is a screen that says: "Something's wro...

Music Fan

I have a premium plan. I live in Japan. I am using an iMac (2017), Ventura 13.6.7. My Question or Issue When I attempt to access Spotify from the Internet (https://open.spotify.com/), the first t...

danegraphics

Regular

8888 Views

16 replies

0 likes

  • 8888 Views
  • 16 replies
  • 0 likes

Superuser Contribution App on Mac will not play music

Plan PremiumCountry NorwayDevice (Macbook Pro nov 2024)Operating System (sequoia 15.7.2) App on Mac will not play music. Have tried removing and downloading the app again but still same issue. Works on web browser, iPhone and another Mac. The playbar...

Regular

Plan Premium Country Norway Device (Macbook Pro nov 2024) Operating System (sequoia 15.7.2)   App on Mac will not play music. Have tried removing and downloading the app...

Nay_Nay

Visitor

2753 Views

10 replies

0 likes

  • 2753 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

hi!  this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again.   I’ve double checked: 1) I have no “login items”...

sp0tifyispants

Casual Listener

34520 Views

8 replies

1 likes

  • 34520 Views
  • 8 replies
  • 1 likes

Superuser Contribution Unable to log in to desktop app on a Mac

PlanPremiumCountryUSDeviceMacbook Pro late 2017Operating SystemOS Sierra Version 10.12.6 My Question or IssueEvery time I try to log in to my desktop app I get an error message: "The username or password is incorrect (Error code: auth:2)"... but this...

Newbie

Plan Premium Country US Device Macbook Pro late 2017 Operating System OS Sierra Version 10.12.6   My Question or Issue Every time I try to log in to my desktop app I get an error messa...

Cyenobite

Regular

26149 Views

25 replies

1 likes

  • 26149 Views
  • 25 replies
  • 1 likes

Superuser Contribution The "exclude from your taste profile" option has disappeared and reappeared several times

I believe this is really more of a features issue as opposed to a technical support issue, but this is the best place I've found to put it. I have noticed that options to exclude or include playlists from my taste profile has disappeared and then rea...

Casual Listener

I believe this is really more of a features issue as opposed to a technical support issue, but this is the best place I've found to put it. I have noticed that options to exclude or include playlists...

rqmelle

Visitor

7584 Views

3 replies

3 likes

  • 7584 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution 300x300 jpeg image too small to fit in any of my playlists - No help from Customer Service

Hey guys! So I have been having this issue for quite a while. Every time I try to put an image on any of my playlists. Spotify says, "Sorry, the image is too small." Not only does that happen when I have a 300x300 image that is a jpeg, but it also sa...

Composer

Hey guys!   So I have been having this issue for quite a while. Every time I try to put an image on any of my playlists. Spotify says, "Sorry, the image is too small." Not only does that happe...

doloresinslacks

Visitor

21577 Views

7 replies

7 likes

  • 21577 Views
  • 7 replies
  • 7 likes

Solved!!Superuser Contribution [Mac + Windows] Multi-select is broken on desktop and the Web Player

Plan Premium Country Greece, European Union Device Macbook Air M2 Operating System MacOS Tahoe ----------------- Issue: It seems like the selection overlay or something is broken. For example I've attached a video of selecting a couple songs, attempt...

Casual Listener

Plan Premium Country Greece, European Union Device Macbook Air M2 Operating System MacOS Tahoe ----------------- Issue: It seems like the selection overlay or something is broken....

Vane86

Casual Listener

7350 Views

93 replies

36 likes

  • 7350 Views
  • 93 replies
  • 36 likes

Superuser Contribution Now playing keeps pupping up

Even with the setting disables, the now playing pane still appears when I click and play something. My expected behaviours is that the Now Playing panel never opens. As an addendum, the Now Playing pane is an annoyance and truly terrible UX design. I...

Regular

Even with the setting disables, the now playing pane still appears when I click and play something. My expected behaviours is that the Now Playing panel never opens. As an addendum, the Now Playi...

RaSiO

Newbie

4619 Views

13 replies

1 likes

  • 4619 Views
  • 13 replies
  • 1 likes

Superuser Contribution Weird two-tone alert sound while playing music

PlanPremiumCountryNetherlandsDeviceMacbook Pro M2 ProOperating SystemMacOS Tahoe 26.4.1 My Question or IssueThis is a weird or desperate one. For a few weeks now, on some days, while playing music on Spotify on desktop MacOS through the official app,...

Casual Listener

Plan Premium Country Netherlands Device Macbook Pro M2 Pro Operating System MacOS Tahoe 26.4.1   My Question or Issue This is a weird or desperate one. For a few weeks now, on some day...

Cthulhu1

Casual Listener

195 Views

2 replies

0 likes

  • 195 Views
  • 2 replies
  • 0 likes

Superuser Contribution Clean reinstall and clearing cache

PlanPremiumCountryUsDeviceMac Mini M4Operating SystemSequoia 15.7Sequoia 15.7 My Question or IssueMy public playlists have stopped showing in my profile. Responses to other people who have had this problem recommend doing a clean reinstall, which inc...

Casual Listener

Plan Premium Country Us Device Mac Mini M4 Operating System Sequoia 15.7 Sequoia 15.7   My Question or Issue My public playlists have stopped showing in my profile. Responses to other...

Vasil

Moderator

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When i try to open spotify on my mac and play songs, it says i'm offline

It works perfectly on my phone but when i try my mac it says i am in 'offline mode' when i am connected to the internet. I tried with my personal hotspot but that did not work either.

Casual Listener

It works perfectly on my phone but when i try my mac it says i am in 'offline mode' when i am connected to the internet. I tried with my personal hotspot but that did not work either.

Kirandhawa

Casual Listener

19650 Views

8 replies

0 likes

  • 19650 Views
  • 8 replies
  • 0 likes

Superuser Contribution Remove explicit content - using webplayer

Hi all I am using webplayer and I would like to disable explicit content. I cannot find the setting. I am following the steps described here https://support.spotify.com/uk/using_spotify/system_settings/explicit-content/ Is there a way to remove expli...

Casual Listener

Hi all   I am using webplayer and I would like to disable explicit content. I cannot find the setting.   I am following the steps described  here https://support.spotify.com/u...

ray57913

Visitor

15971 Views

3 replies

1 likes

  • 15971 Views
  • 3 replies
  • 1 likes

Superuser Contribution Shuffle should not repeat individual songs

In a playlist of mine that is more than 6 hours long, shuffle often plays songs twice or three times within 30 minutes. I know there are a few posts about this already, but there isn't a recent one and this problem still exists. It is obviously not d...

Casual Listener

In a playlist of mine that is more than 6 hours long, shuffle often plays songs twice or three times within 30 minutes.   I know there are a few posts about this already, but there isn't a rec...

Sergorov

Casual Listener

19996 Views

17 replies

19 likes

shuffle
  • 19996 Views
  • 17 replies
  • 19 likes

Superuser Contribution Unable to get Spotify desktop to work

PlanPremiumCountryUKDeviceMacbook M1 ProOperating SystemmacOS Ventura 13.6.4 My Question or Issue Hi there, Just can't get this to work. Ever since I changed my display name and logged out I have had issues. I now have my display name and username th...

Casual Listener

Plan Premium Country UK Device Macbook M1 Pro Operating System macOS Ventura 13.6.4   My Question or Issue   Hi there,   Just can't get this to work. Ever since I changed ...

swissch33se

Newbie

4833 Views

8 replies

0 likes

  • 4833 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify Desktop App Not Working on MacBook

PlanPremium DuoCountryFranceDeviceMacBook Pro M2 2022Operating SystemmacOS Tahoe 26.3 My Question or IssueHi everyone,I’m having serious issues with the Spotify desktop app on my MacBook.The app opens, but it doesn’t function properly. Here are the p...

Casual Listener

Plan Premium Duo Country France Device MacBook Pro M2 2022 Operating System macOS Tahoe 26.3   My Question or Issue Hi everyone, I’m having serious issues with the Spotify desktop app...

itsmefelix

Casual Listener

18730 Views

12 replies

5 likes

  • 18730 Views
  • 12 replies
  • 5 likes

Superuser Contribution Insanely high battery impact and usage

PlanPremiumCountryDenmarkDeviceMacBook Air 2023Operating SystemmacOS 14 My Question or IssueRecently I've began noticing an issue with the battery impact and usage of Spotify. Sometimes when using the app it'll randomly shoot up to like 300 energy im...

Casual Listener

  Plan Premium Country Denmark Device MacBook Air 2023 Operating System macOS 14   My Question or Issue Recently I've began noticing an issue with the battery impact and usage of...

1174440888

Casual Listener

21606 Views

56 replies

2 likes

  • 21606 Views
  • 56 replies
  • 2 likes