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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

jimminym

Newbie

42928 Views

64 replies

12 likes

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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

33486 Views

5 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

182069 Views

12 replies

25 likes

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Solved!!Superuser Contribution 300x300 jpeg image too small to fit in any of my playlists - No help from Customer Service

Hey guys! So I have been having this issue for quite a while. Every time I try to put an image on any of my playlists. Spotify says, "Sorry, the image is too small." Not only does that happen when I have a 300x300 image that is a jpeg, but it also sa...

Composer

Hey guys!   So I have been having this issue for quite a while. Every time I try to put an image on any of my playlists. Spotify says, "Sorry, the image is too small." Not only does that happe...

A_cute_bunny_

Visitor

21132 Views

6 replies

5 likes

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Superuser Contribution Artwork Not Showing For Local Files

I'm an artist and I'm trying to switch to Spotify from Apple Music for staging my music for my own personal listening before actually publishing it. However, it's very frustrating that the album artwork isn't showing up even though I've made sure it'...

Regular

I'm an artist and I'm trying to switch to Spotify from Apple Music for staging my music for my own personal listening before actually publishing it. However, it's very frustrating that the album artw...

brylan

Newbie

28293 Views

12 replies

2 likes

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  • 12 replies
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Solved!!Superuser Contribution Can I shut off the tiny window that appears when I switch from Spotify to another tab on Mac?

PlanFree/PremiumCountryUSA DeviceiMac 24-inch M1 2021Operating SystemSequoia 15.5 My Question or IssueHow do I stop this from happening every single time I switch to a different tab? I can hear what's playing -- I don't want a tiny window to show up....

Casual Listener

Plan Free/Premium Country USA     Device iMac 24-inch M1 2021 Operating System Sequoia 15.5   My Question or Issue How do I stop this from happening every single time I swi...

Selbycook

Casual Listener

15857 Views

7 replies

2 likes

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Superuser Contribution Tracks are playing, but there is no sound

PlanFree DeviceMacbook Pro 2018Operating SystemmacOS Mojave 10.14.4 Spotify Version1.1.5.153.gf614956d My Question or IssueThe app seems to be working completely fine except the fact that there is no sound whatsoever. I've tried rebooting the mac and...

Newbie

Plan Free   Device Macbook Pro 2018 Operating System macOS Mojave 10.14.4   Spotify Version 1.1.5.153.gf614956d   My Question or Issue The app seems to be working completel...

c-_14fey11wf

Newbie

71066 Views

33 replies

11 likes

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Solved!! Mac app shows my playlists in profile but sidebar says I have none

PlanPremiumCountryFranceDevice(Macbook Pro 15ins 2018)Operating System(Mac OS 15.7.5)My Question or IssueI just downloaded the Spotify app after finally updating my Mac OS from 10.15.7 Catalina to the almost current 15.7.5 Sequoia. On launching, the ...

Gig Goer

Plan Premium Country France Device (Macbook Pro 15ins 2018) Operating System (Mac OS 15.7.5) My Question or Issue I just downloaded the Spotify app after finally updating my Mac OS from 10.1...

brianhancill

Gig Goer

225 Views

1 replies

0 likes

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Superuser Contribution Equalizer for Desktop Mac causes volume to drop and sound muffled (even without making adjustments).

PlanPremiumCountryCanadaDeviceMac miniOperating SystemMac OS My Question or IssueWhen I turn on equalizer on desktop, it causes the volume to drop and sound muffled, even if I don't make any EQ adjustments. I see people were having this problem last ...

Music Fan

Plan Premium Country Canada Device Mac mini Operating System Mac OS   My Question or Issue When I turn on equalizer on desktop, it causes the volume to drop and sound muffled, even if ...

Vasil

Moderator

409 Views

4 replies

0 likes

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Solved!!Superuser Contribution Listening history on Mac-based web browser

PlanPremiumCountryUSADeviceiMac olderOperating SystemVentura 13.7.8, Safari 18.6 My Question or IssueI am temporarily having t use the web-based spotify app. I am accustomed to switching between "upcoming" and "history" in the listening queue; but I ...

Casual Listener

Plan Premium Country USA Device iMac older Operating System Ventura 13.7.8, Safari 18.6   My Question or Issue I am temporarily having t use the web-based spotify app. I am accustomed ...

AlejaR

Moderator

299 Views

1 replies

0 likes

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Superuser Contribution how do i delete specific local files on a macbook?

i have some local files that i'd like to delete. i deleted the files from my mac but they still show up on spotify.

Visitor

i have some local files that i'd like to delete. i deleted the files from my mac but they still show up on spotify.

matsorbation

Music Fan

5447 Views

7 replies

1 likes

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Solved!! Desktop app and web player (Chrome) don't work

PlanPremiumCountryAustraliaDeviceMacBook Pro (Nov 2024)Operating SystemTahoe 26.3.1 (a) (25D771280a) My Question or IssueIn Chrome...Nothing loads, I only get a black screen.I've cleared cache/history, enabled protected content, disabled extensions, ...

Casual Listener

Plan Premium Country Australia Device MacBook Pro (Nov 2024) Operating System Tahoe 26.3.1 (a) (25D771280a)   My Question or Issue In Chrome...Nothing loads, I only get a black sc...

_pm-o470jk9s

Casual Listener

596 Views

1 replies

0 likes

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Solved!!Superuser Contribution Poor audio quality on MacBook Pro

Hello, I'm on a 2017 MacBook Pro listening on my spotify desktop app. Settings are set to very high quality sound, but the sound quality is awful compared to listening from my phone. It is noticeably worse -- whether I'm listening through AirPods or ...

Casual Listener

Hello, I'm on a 2017 MacBook Pro listening on my spotify desktop app. Settings are set to very high quality sound, but the sound quality is awful compared to listening from my phone. It is noticeably...

bveagle

Visitor

33720 Views

13 replies

4 likes

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Superuser Contribution Cannot open desktop player

PlanPremiumCountryUKDeviceMacbook Air 13"Operating SystemmacOS 15.4.1 My Question or IssueMy Spotify player always opens at login, never had any issues and now I cannot get it to open. Every time I click on the icon, it just tries to open and then cl...

Casual Listener

Plan Premium Country UK Device Macbook Air 13" Operating System macOS 15.4.1   My Question or Issue My Spotify player always opens at login, never had any issues and now I cannot get i...

Maria

Moderator

5788 Views

22 replies

0 likes

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Superuser Contribution Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Deskt...

AlejaR

Moderator

12018 Views

78 replies

9 likes

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Superuser Contribution Spotify on Apple TV does not play audio on multiple AirPlay speakers

PlanPremiumCountryPolandDeviceApple TV 4KOperating SystemtvOS 26 My Question or IssueWhen selecting multiple AirPlay speakers on Apple TV (TV speakers + Sonos Move), Spotify only outputs audio to the Sonos speaker. The TV speakers remain selected but...

Newbie

Plan Premium Country Poland Device Apple TV 4K Operating System tvOS 26   My Question or Issue When selecting multiple AirPlay speakers on Apple TV (TV speakers + Sonos Move), Spotify ...

Joan

Moderator

606 Views

1 replies

0 likes

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Superuser Contribution Lost ability to edit prompted playlist prompts on MacOS

PlanPremiumCountryUSADeviceMacBook Air Operating SystemMacOS 26.3.1 My Question or IssueWith a recent update, I can no longer edit or view prompts in my prompted playlists on MacOS. The ability still exists on iOS and iPadOS, but it went away on MacO...

Regular

Plan Premium Country USA Device MacBook Air  Operating System MacOS 26.3.1   My Question or Issue With a recent update, I can no longer edit or view prompts in my prompted playlis...

Dessi

Moderator

254 Views

1 replies

0 likes

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Superuser Contribution Can't repeat one song while in "Recommendation mode"

PlanPremiumDeviceMacBook Air M1 (2020) Operating SystemMac OS Ventura - 13.5.2 (22G91) Spotify VersionSpotify on macOS (Apple Silicon)1.2.25.1011.g0348b2ea IssueIf you play a playlist without the "Repeat Playlist" mode, after all songs had been playe...

Newbie

Plan Premium Device MacBook Air M1 (2020)   Operating System Mac OS Ventura - 13.5.2 (22G91)   Spotify Version Spotify on macOS (Apple Silicon) 1.2.25.1011.g0348b2ea   ...

YourUIBlows

Newbie

3327 Views

3 replies

3 likes

Recommendations
repeat button
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Solved!!Superuser Contribution No normal shuffle

PlanPremiumCountryGermanyDeviceMacbook Pro 2023Operating System15.6.1 My Question or IssueThe shuffle has a bug. You cannot turn on normal shuffle. Either shuffle is off or it is the shuffle that puts in random songs into the playlist.

Casual Listener

Plan Premium Country Germany Device Macbook Pro 2023 Operating System 15.6.1   My Question or Issue The shuffle has a bug. You cannot turn on normal shuffle. Either shuffle is off or i...

Idk83

Visitor

3233 Views

6 replies

0 likes

bug
shuffle
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Solved!!Superuser Contribution Playlist chip filter not working on Mac desktop

PlanPremiumCountrySwedenDeviceMacBook 2021Operating SystemTahoe 26.3 My Question or IssueClicking the “Playlists” chip briefly flickers but does not apply the filter.I have tried:Reinstall the appReset dataRestart

Casual Listener

Plan Premium Country Sweden Device MacBook 2021 Operating System Tahoe 26.3   My Question or Issue Clicking the “Playlists” chip briefly flickers but does not apply th...

amandawallin

Casual Listener

434 Views

4 replies

0 likes

filter
playlist
tahoe
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Solved!! High CPU Usage (~100%) on Mac

Spotify for macOS (Apple Silicon)1.2.8.923.g4f94bf0d Device: MacBook M1 ProOperating System: Ventura 13.0 (22A380) I'm experiencing consistently high CPU usage from the Spotify desktop app for Mac. Whether the app is playing music or not, it consiste...

Casual Listener

  Spotify for macOS (Apple Silicon) 1.2.8.923.g4f94bf0d   Device: MacBook M1 Pro Operating System: Ventura 13.0 (22A380)   I'm experiencing consistently high CPU usage from...

p39vztez5dkm2nv7529v

Visitor

13107 Views

7 replies

1 likes

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Superuser Contribution Re: No option to custom order playlists in my library

I have tried all of the many suggestions for changing the order of songs within a playlist on my Mac desktop. Nothing has worked, and sometimes the functions don't even seem to exist. It's 2025. Most of what I'm seeing is 2023 and earlier. Has anythi...

Casual Listener

I have tried all of the many suggestions for changing the order of songs within a playlist on my Mac desktop. Nothing has worked, and sometimes the functions don't even seem to exist. It's 2025. Most...

AlejaR

Moderator

2780 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes