Poor audio quality on MacBook Pro

Reply

Poor audio quality on MacBook Pro

Awara
Casual Listener

Hello, I'm on a 2017 MacBook Pro listening on my spotify desktop app. Settings are set to very high quality sound, but the sound quality is awful compared to listening from my phone. It is noticeably worse -- whether I'm listening through AirPods or the computer speakers. The phone quality is lightyears ahead of the desktop app...

 

Something must be wrong?

 

4 Replies

Re: Poor audio quality on MacBook Pro

Awara
Casual Listener

Quick update -- I tried regular 3.5mm apple headphones vs. my airpods, and the sound quality is great. So something is wrong with the AirPods/bluetooth connection but I'm not sure what. Have already tried re-pairing and that didn't help.

Re: Poor audio quality on MacBook Pro

Rising Star 19 DanifC
Rising Star 19

Hi @Awara,

 

Hope you are doing well. I just addressed this issue in another thread. Try that out and see if it works! If not, we'll go from there. 

 

-Dani

DanifCRising Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Poor audio quality on MacBook Pro

Awara
Casual Listener
Tried that -- didn't work =(

Re: Poor audio quality on MacBook Pro

Rising Star 19 DanifC
Rising Star 19

Bummer. That's okay, though! We'll figure it out. Try going to the same sound menu > output, then select internal speakers, and then reselect your airpods. These are the steps outlined for troubleshooting this issue on the Apple website.

 

Edit: forgot to add that you should quit any apps that might use the Bluetooth mic, and close the sound panel before trying the above steps.

DanifCRising Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS