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Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

15590 Views

79 replies

9 likes

  • 15590 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38249 Views

8 replies

1 likes

  • 38249 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38032 Views

7 replies

0 likes

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  • 0 likes

Solved!!Superuser Contribution Spotify increasingly slow on iMac app and on internet

I have a premium plan. I live in Japan. I am using an iMac (2017), Ventura 13.6.7.My Question or IssueWhen I attempt to access Spotify from the Internet (https://open.spotify.com/), the first thing that pops up is a screen that says: "Something's wro...

Music Fan

I have a premium plan. I live in Japan. I am using an iMac (2017), Ventura 13.6.7. My Question or Issue When I attempt to access Spotify from the Internet (https://open.spotify.com/), the first t...

danegraphics

Regular

9367 Views

16 replies

0 likes

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Superuser Contribution App on Mac will not play music

Plan PremiumCountry NorwayDevice (Macbook Pro nov 2024)Operating System (sequoia 15.7.2) App on Mac will not play music. Have tried removing and downloading the app again but still same issue. Works on web browser, iPhone and another Mac. The playbar...

Regular

Plan Premium Country Norway Device (Macbook Pro nov 2024) Operating System (sequoia 15.7.2)   App on Mac will not play music. Have tried removing and downloading the app...

Nay_Nay

Visitor

3097 Views

10 replies

0 likes

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  • 10 replies
  • 0 likes

Solved!!Superuser Contribution How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

hi!  this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again.   I’ve double checked: 1) I have no “login items”...

sp0tifyispants

Casual Listener

38249 Views

8 replies

1 likes

  • 38249 Views
  • 8 replies
  • 1 likes

Superuser Contribution Unable to log in to desktop app on a Mac

PlanPremiumCountryUSDeviceMacbook Pro late 2017Operating SystemOS Sierra Version 10.12.6 My Question or IssueEvery time I try to log in to my desktop app I get an error message: "The username or password is incorrect (Error code: auth:2)"... but this...

Newbie

Plan Premium Country US Device Macbook Pro late 2017 Operating System OS Sierra Version 10.12.6   My Question or Issue Every time I try to log in to my desktop app I get an error messa...

Cyenobite

Regular

27032 Views

25 replies

1 likes

  • 27032 Views
  • 25 replies
  • 1 likes

Superuser Contribution The "exclude from your taste profile" option has disappeared and reappeared several times

I believe this is really more of a features issue as opposed to a technical support issue, but this is the best place I've found to put it. I have noticed that options to exclude or include playlists from my taste profile has disappeared and then rea...

Casual Listener

I believe this is really more of a features issue as opposed to a technical support issue, but this is the best place I've found to put it. I have noticed that options to exclude or include playlists...

rqmelle

Visitor

8277 Views

3 replies

3 likes

  • 8277 Views
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  • 3 likes

Solved!!Superuser Contribution 300x300 jpeg image too small to fit in any of my playlists - No help from Customer Service

Hey guys! So I have been having this issue for quite a while. Every time I try to put an image on any of my playlists. Spotify says, "Sorry, the image is too small." Not only does that happen when I have a 300x300 image that is a jpeg, but it also sa...

Composer

Hey guys!   So I have been having this issue for quite a while. Every time I try to put an image on any of my playlists. Spotify says, "Sorry, the image is too small." Not only does that happe...

doloresinslacks

Visitor

21771 Views

7 replies

7 likes

  • 21771 Views
  • 7 replies
  • 7 likes

Solved!!Superuser Contribution [Mac + Windows] Multi-select is broken on desktop and the Web Player

Plan Premium Country Greece, European Union Device Macbook Air M2 Operating System MacOS Tahoe ----------------- Issue: It seems like the selection overlay or something is broken. For example I've attached a video of selecting a couple songs, attempt...

Casual Listener

Plan Premium Country Greece, European Union Device Macbook Air M2 Operating System MacOS Tahoe ----------------- Issue: It seems like the selection overlay or something is broken....

Vane86

Casual Listener

9758 Views

93 replies

36 likes

  • 9758 Views
  • 93 replies
  • 36 likes

Superuser Contribution Now playing keeps pupping up

Even with the setting disables, the now playing pane still appears when I click and play something. My expected behaviours is that the Now Playing panel never opens. As an addendum, the Now Playing pane is an annoyance and truly terrible UX design. I...

Regular

Even with the setting disables, the now playing pane still appears when I click and play something. My expected behaviours is that the Now Playing panel never opens. As an addendum, the Now Playi...

RaSiO

Newbie

4893 Views

13 replies

1 likes

  • 4893 Views
  • 13 replies
  • 1 likes

Superuser Contribution Weird two-tone alert sound while playing music

PlanPremiumCountryNetherlandsDeviceMacbook Pro M2 ProOperating SystemMacOS Tahoe 26.4.1 My Question or IssueThis is a weird or desperate one. For a few weeks now, on some days, while playing music on Spotify on desktop MacOS through the official app,...

Casual Listener

Plan Premium Country Netherlands Device Macbook Pro M2 Pro Operating System MacOS Tahoe 26.4.1   My Question or Issue This is a weird or desperate one. For a few weeks now, on some day...

Cthulhu1

Casual Listener

242 Views

2 replies

0 likes

  • 242 Views
  • 2 replies
  • 0 likes

Superuser Contribution Clean reinstall and clearing cache

PlanPremiumCountryUsDeviceMac Mini M4Operating SystemSequoia 15.7Sequoia 15.7 My Question or IssueMy public playlists have stopped showing in my profile. Responses to other people who have had this problem recommend doing a clean reinstall, which inc...

Casual Listener

Plan Premium Country Us Device Mac Mini M4 Operating System Sequoia 15.7 Sequoia 15.7   My Question or Issue My public playlists have stopped showing in my profile. Responses to other...

Vasil

Moderator

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
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Solved!!Superuser Contribution When i try to open spotify on my mac and play songs, it says i'm offline

It works perfectly on my phone but when i try my mac it says i am in 'offline mode' when i am connected to the internet. I tried with my personal hotspot but that did not work either.

Casual Listener

It works perfectly on my phone but when i try my mac it says i am in 'offline mode' when i am connected to the internet. I tried with my personal hotspot but that did not work either.

Kirandhawa

Casual Listener

20672 Views

8 replies

0 likes

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Superuser Contribution Remove explicit content - using webplayer

Hi all I am using webplayer and I would like to disable explicit content. I cannot find the setting. I am following the steps described here https://support.spotify.com/uk/using_spotify/system_settings/explicit-content/ Is there a way to remove expli...

Casual Listener

Hi all   I am using webplayer and I would like to disable explicit content. I cannot find the setting.   I am following the steps described  here https://support.spotify.com/u...

ray57913

Visitor

16376 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution Shuffle should not repeat individual songs

In a playlist of mine that is more than 6 hours long, shuffle often plays songs twice or three times within 30 minutes. I know there are a few posts about this already, but there isn't a recent one and this problem still exists. It is obviously not d...

Casual Listener

In a playlist of mine that is more than 6 hours long, shuffle often plays songs twice or three times within 30 minutes.   I know there are a few posts about this already, but there isn't a rec...

Sergorov

Casual Listener

20579 Views

17 replies

19 likes

shuffle
  • 20579 Views
  • 17 replies
  • 19 likes

Superuser Contribution Unable to get Spotify desktop to work

PlanPremiumCountryUKDeviceMacbook M1 ProOperating SystemmacOS Ventura 13.6.4 My Question or Issue Hi there, Just can't get this to work. Ever since I changed my display name and logged out I have had issues. I now have my display name and username th...

Casual Listener

Plan Premium Country UK Device Macbook M1 Pro Operating System macOS Ventura 13.6.4   My Question or Issue   Hi there,   Just can't get this to work. Ever since I changed ...

swissch33se

Newbie

5411 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Superuser Contribution [Web Player] Overlapping Audio Plays Automatically When Returning to Home Page

PlanFreeCountryCanadaDeviceMacBook Pro (M2 Pro, 2023)Operating SystemmacOS 26.1My Question or IssueWhen you click "Home" to return to the home page on the Spotify Web Player on Safari, it automatically starts to play many overlapping songs without an...

Regular

Plan Free Country Canada Device MacBook Pro (M2 Pro, 2023) Operating System macOS 26.1 My Question or Issue When you click "Home" to return to the home page on the Spotify Web Player on Safa...

Deroitre

Visitor

2933 Views

17 replies

1 likes

"Bug"
safari
Web Player
  • 2933 Views
  • 17 replies
  • 1 likes

Superuser Contribution Forced Smart Shuffle

PlanPremiumCountryCanadaDeviceMacbook Pro 2023Operating SystemSonoma 14.4.1 My Question or IssueSmart shuffle keeps getting forced onto my playlists. The shuffle button has the 3 options (no shuffle, smart shuffle, remove smart shuffle), but it only ...

Gig Goer

Plan Premium Country Canada Device Macbook Pro 2023 Operating System Sonoma 14.4.1   My Question or Issue Smart shuffle keeps getting forced onto my playlists. The shuffle button has t...

ccmccoyathotmailcom

Visitor

3357 Views

3 replies

1 likes

shuffle
smart shuffle
  • 3357 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution folder suddenly disapears after creation

Planfamily Countrysweden DeviceMac mini M2 pro Operating SystemMacOS Tahoe 26.3 My Question or Issue I have an issue when i create a folder it is viewable for a second and then it disaperas (see the attached video) its the same in both the web player...

Casual Listener

Plan family   Country sweden   Device Mac mini M2 pro   Operating System MacOS Tahoe 26.3     My Question or Issue   I have an issue when i create a folde...

bolle75

Casual Listener

464 Views

6 replies

0 likes

create
disapears
folder
mac client
  • 464 Views
  • 6 replies
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Superuser Contribution Liked songs not syncing from iPhone to MacBook

PlanPremiumCountryUnited KingdomDeviceiPhone 11, Macbook Pro 2019)Operating SystemiOS 14.3 and MacOS Big Sur My Question or IssueWhen I like a song it always shows up on my liked songs on my phone, but my liked songs list on my MacBook is constantly ...

Regular

Plan Premium Country United Kingdom Device iPhone 11, Macbook Pro 2019) Operating System iOS 14.3 and MacOS Big Sur   My Question or Issue When I like a song it always shows up on my l...

vhhatch

Newbie

3699 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Superuser Contribution Mac desktop app multiple issues

PlanPremiumDeviceiMac (21.5-inch, Late 2015)Operating SystemMac OS Monterey 12.7.6My Question or IssueI am using the most up-to-date version of Spotify and encountering multiple issues. 1- Some of my settings revert back to Spotify's default, specifi...

Regular

Plan Premium Device iMac (21.5-inch, Late 2015) Operating System Mac OS Monterey 12.7.6 My Question or Issue I am using the most up-to-date version of Spotify and encountering multiple issues....

Ivelina

Moderator

906 Views

1 replies

0 likes

  • 906 Views
  • 1 replies
  • 0 likes