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Desktop (Mac)

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Forum Posts

Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

biyju2f63t16mhmzjal

Casual Listener

27665 Views

55 replies

9 likes

  • 27665 Views
  • 55 replies
  • 9 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

archaosenzo

Visitor

14076 Views

3 replies

0 likes

  • 14076 Views
  • 3 replies
  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

149311 Views

12 replies

25 likes

  • 149311 Views
  • 12 replies
  • 25 likes

Solved!! Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

Newbie

Ivelina

Moderator

135496 Views

47 replies

20 likes

  • 135496 Views
  • 47 replies
  • 20 likes

Solved!!Superuser Contribution Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

How do I clear the recently played items that appear on the home screen upon launching the desktop app?   If I go into the Recently Played section and remove them there, they still show up on ...

jruby

Visitor

149311 Views

12 replies

25 likes

  • 149311 Views
  • 12 replies
  • 25 likes

Solved!!Superuser Contribution Can't Drag Spotify Window

Hi, For a while now I've been unable to click the top of the Spotify window and drag it around my desktop. This is only a problem with Spotify, not any other applications on my computer. It's a big pain! Has anyone else experienced this issue? I'm us...

Visitor

Hi,   For a while now I've been unable to click the top of the Spotify window and drag it around my desktop. This is only a problem with Spotify, not any other applications on my computer. It'...

alopix

Newbie

6596 Views

16 replies

4 likes

  • 6596 Views
  • 16 replies
  • 4 likes

Re: My Spotify Account was suspended

hi I need Spotify version to catlina 10.15 mac 

Visitor

hi  I need Spotify version to catlina 10.15 mac 

Billy-J

Spotify Star

1575 Views

1 replies

0 likes

  • 1575 Views
  • 1 replies
  • 0 likes

Superuser Contribution Now playing keeps pupping up

Even with the setting disables, the now playing pane still appears when I click and play something. My expected behaviours is that the Now Playing panel never opens. As an addendum, the Now Playing pane is an annoyance and truly terrible UX design. I...

Regular

Even with the setting disables, the now playing pane still appears when I click and play something. My expected behaviours is that the Now Playing panel never opens. As an addendum, the Now Playi...

zehaipeng

Visitor

2713 Views

12 replies

0 likes

  • 2713 Views
  • 12 replies
  • 0 likes

Solved!! Spotify app doesn't work after MacBook update Ventura 13.0

PlanPremiumCountrySwedenDeviceMacbook Pro 2021Operating SystemVentura 13.0 My Question or Issue: After I updated my Macbook Pro 2021 to Ventura 13.0 the Spotify app doesn't work anymore. When I start the app it is just gray and after awhile is says t...

Newbie

Plan Premium Country Sweden Device Macbook Pro 2021 Operating System Ventura 13.0   My Question or Issue: After I updated my Macbook Pro 2021 to Ventura 13.0 the Spotify app doesn'...

ArthurB59

Visitor

5568 Views

3 replies

0 likes

  • 5568 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Disliked artists appearing in playlists on Desktop app

Using Mac (M1) Desktop app on a premium account in the UK and finding that artists I have successfully disliked/removed on iOS and are not showing up on mobile app are appearing/included and playing in desktop app when playing same playlist. Was conf...

Regular

Using Mac (M1) Desktop app on a premium account in the UK and finding that artists I have successfully disliked/removed on iOS and are not showing up on mobile app are appearing/included and playing ...

fedenrico

Roadie

1378 Views

7 replies

1 likes

  • 1378 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify app stops automatic play if you manually adjust or forward to another song

PlanPremiumCountryUnited StatesDeviceMacbook Pro M4 MAXOperating SystemMacOS Sequoia My Question or IssueIf I'm in a playlist or allowing Spotify to continue the playing similar music, and I decide to either manually adjust the song (bring it back to...

Gig Goer

Plan Premium Country United States Device Macbook Pro M4 MAX Operating System MacOS Sequoia   My Question or Issue If I'm in a playlist or allowing Spotify to continue the playing simi...

Yordan

Moderator

1884 Views

1 replies

0 likes

  • 1884 Views
  • 1 replies
  • 0 likes

Your operating system is out of date -screen displayed every time Spotify is started. Please remove.

PlanPremium DeviceMac Pro 5,1 (Mid 2010) Operating SystemmacOS Mojave 10.14.6 Hi. Please get rid of the "Your operating system is out of date" -nag screen shown every time Spotify starts.There will be no new operating system versions for Mac Pro 5,1 ...

Newbie

Plan Premium   Device Mac Pro 5,1 (Mid 2010)   Operating System macOS Mojave 10.14.6   Hi. Please get rid of the "Your operating system is out of date" -nag screen shown every...

swhile

Newbie

3925 Views

8 replies

4 likes

Desktop (Mac)
Mojave 10.14.6
old mac compatibility
  • 3925 Views
  • 8 replies
  • 4 likes

Superuser Contribution spotify plays both web and app mac

PlanPremiumCountry DeviceMacbook Pro M4 2024Operating SystemmacOS Sequaoia 15.5 (24F74) My Question or IssueWhen accessing shared song link (for example in telegram) spotify plays links both web and app mac..

Newbie

Plan Premium Country   Device Macbook Pro M4 2024 Operating System macOS Sequaoia 15.5 (24F74)   My Question or Issue When accessing shared song link (for example in telegram)&nbs...

Yordan

Moderator

2001 Views

1 replies

0 likes

Music
  • 2001 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart shuffle on desktop

I want to buy Spotify premium but i Cant see Smart shuffle feature in the desktop app. Smart shuffle is present in the mobile app, but there is no smart shuffle feature in the desktop version. Can you help me if this feature is in active development ...

Visitor

I want to buy Spotify premium but i Cant see Smart shuffle feature in the desktop app. Smart shuffle is present in the mobile app, but there is no smart shuffle feature in the desktop version. Ca...

Yordan

Moderator

3857 Views

3 replies

1 likes

  • 3857 Views
  • 3 replies
  • 1 likes

Superuser Contribution Font problem

I was using Spotify, everything was as usual. But one day on startup my theme became inoperable. All the text went black on the dark theme and overlapped each other, it just became unreadable.PlanFree/PremiumCountry DeviceMacbook Pro14Operating Syste...

Casual Listener

I was using Spotify, everything was as usual. But one day on startup my theme became inoperable. All the text went black on the dark theme and overlapped each other, it just became unreadable. Plan ...

Bittencourt

Spotify Star

2621 Views

10 replies

1 likes

  • 2621 Views
  • 10 replies
  • 1 likes

Liked indicator (green checkmark icon) missing from currently playing song area

PlanPremiumCountryUnited StatuesDeviceMacbook Air M2Operating SystemmacOS Sonoma 14.6.1 My Question or IssueThe "liked" indicator is often not shown when it should.For example, the currently playing a song is displayed in the lower left. Next to it, ...

Casual Listener

Plan Premium Country United Statues Device Macbook Air M2 Operating System macOS Sonoma 14.6.1   My Question or Issue The "liked" indicator is often not shown when it should. For exam...

Amay

Spotify Star

2333 Views

1 replies

0 likes

Checkmark
Icon
liked
Missing
  • 2333 Views
  • 1 replies
  • 0 likes

Superuser Contribution MiniPlayer icon missing on M2 macbook

PlanPremiumCountryRomaniaDeviceMacbook Pro M1 / Macbook Air M2Operating SystemSonoma Version 14.4.1 (23E224) on both Spotify VersionSpotify for macOS (Apple Silicon)1.2.36.959.g04bf500c My Question or IssueOn my M1 mac I can see the little Open Minip...

Music Fan

Plan Premium Country Romania Device Macbook Pro M1 / Macbook Air M2 Operating System Sonoma Version 14.4.1 (23E224) on both   Spotify Version Spotify for macOS (Apple Silicon) 1....

cambei

Music Fan

2598 Views

7 replies

1 likes

Desktop (Mac)
M1 PRO
m2 air
  • 2598 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Desktop app for Mac doesn't open

PlanFreeCountryMexicoDeviceiMacOperating SystemMacOS Ventura 13.6.4 My Question or IssueHi! Since mid-February the Spotify desktop app for Mac doesn't open. I tried with reinstall the app and update to the latest MacOS version but the issue persists.

Casual Listener

Plan Free Country Mexico Device iMac Operating System MacOS Ventura 13.6.4   My Question or Issue Hi! Since mid-February the Spotify desktop app for Mac doesn't open. I tried with rein...

Susan_GP

Moderator

1110 Views

4 replies

0 likes

  • 1110 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify has a memory leak [Mac Desktop]

Brief description of the issueSpotify memory usage does not stop increasing until my MacBook runs out of memory/swap (I experienced up to 79 GB (!!!)) Steps to reproduce the issue:Start Spotify and just stream musicWait (do not know how long exactly,...

Casual Listener

Brief description of the issue Spotify memory usage does not stop increasing until my MacBook runs out of memory/swap (I experienced up to 79 GB (!!!))   Steps to reproduce the issue: Start...

Vicentelml

Visitor

6377 Views

27 replies

12 likes

  • 6377 Views
  • 27 replies
  • 12 likes

Superuser Contribution Can't watch music videos on iMac

It shows but is greyed out on Spotify new app in iMac so cant watch music videos anymore with a premium membership

Visitor

It shows but is greyed out on Spotify new app in iMac so cant watch music videos anymore with a premium membership

Dessi

Moderator

2578 Views

1 replies

0 likes

  • 2578 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Links "open.spotify" don't open in Desktop App OSX/Mac anymore

Premium AccountUSAMac OS Mojave Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on the community boards about it but none of them seem to have gained trac...

Regular

Premium Account USA Mac OS Mojave    Seems like Spotify keeps pushing this issue aside because not enough people are complaining about it. I've actually seen a good amount of posts on t...

earflap

Casual Listener

73697 Views

66 replies

49 likes

Desktop
desktop app
macOS
open.spotify
sharing
spotify links
  • 73697 Views
  • 66 replies
  • 49 likes

Superuser Contribution Airplay devices not showing up in mac app

PlanPremiumCountryUnited STatesDeviceMacbook Pro 14-inch, 2021, M1 MaxOperating SystemMacOS Ventura My Question or Issue The mac app won't show any airplay devices other than my phone or the web browser. My iphone Spotify app can see and send audio t...

Casual Listener

Plan Premium Country United STates Device Macbook Pro 14-inch, 2021, M1 Max Operating System MacOS Ventura   My Question or Issue   The mac app won't show any airplay devices oth...

bluevampire

Visitor

52298 Views

70 replies

6 likes

  • 52298 Views
  • 70 replies
  • 6 likes

Superuser Contribution MacOS Sequoia Version 15 - issues? iPhone not showing Spotify widget in lock screen.

Plan - PremiumCountry - USA Device: iPhone 12 Pro and MacBook Air MacOS Sequoia v. 15Operating System - iOS and MacOS My Question or IssueI updated my laptop to Sequoia v.15 and Spotify stop working and I struggle to uninstall it. Now it is not compa...

Casual Listener

Plan - Premium Country - USA   Device: iPhone 12 Pro and MacBook Air MacOS Sequoia v. 15 Operating System - iOS and MacOS   My Question or Issue I updated my laptop to Sequ...

Yordan

Moderator

5301 Views

8 replies

3 likes

  • 5301 Views
  • 8 replies
  • 3 likes

Specific songs are played without any sound on macOS App

PlanPremiumCountryGermanyDeviceMacBook Air M3Operating SystemmacOS Sequoia 15.5 My Question or IssueSome songs of smaller bands are played without any sound. The time runs and no error is displayed, but there is no sound. The same songs can be played...

Visitor

Plan Premium Country Germany Device MacBook Air M3 Operating System macOS Sequoia 15.5   My Question or Issue Some songs of smaller bands are played without any sound. The time runs an...

osornios

Spotify Star

2484 Views

1 replies

0 likes

  • 2484 Views
  • 1 replies
  • 0 likes