Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

yowmamama

Visitor

33907 Views

60 replies

10 likes

  • 33907 Views
  • 60 replies
  • 10 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

22872 Views

5 replies

0 likes

  • 22872 Views
  • 5 replies
  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

161774 Views

12 replies

25 likes

  • 161774 Views
  • 12 replies
  • 25 likes

Superuser Contribution You've discovered a premium feature on miniplayer (I am premium)

PlanPremium DuoCountryUSADeviceMac DesktopOperating SystemSonoma My Question or IssueWhen I try to use the miniplayer, I get "you've discovered a premium feature" even though I am a premium user.

Newbie

Plan Premium Duo Country USA Device Mac Desktop Operating System Sonoma   My Question or Issue When I try to use the miniplayer, I get "you've discovered a premium feature" even though...

arabellag

Visitor

3009 Views

2 replies

1 likes

  • 3009 Views
  • 2 replies
  • 1 likes

Superuser Contribution Can't sign in to Spotify. Error Code: 22. Version 1.0.89.313.g34a58dea

Running on OS X Mavericks. I went to go do something and I came back to my computer and my spotify was logged out and I can't seem to log back in. Is there any sort of backend update that happened recently that would cause this? I would switch to the...

Regular

Running on OS X Mavericks. I went to go do something and I came back to my computer and my spotify was logged out and I can't seem to log back in. Is there any sort of backend update that happened re...

psilva3101

Casual Listener

62916 Views

154 replies

17 likes

  • 62916 Views
  • 154 replies
  • 17 likes

Superuser Contribution MacOS Tahoe (v26) compatibility issues

PlanPremiumCountryUnited StatesDeviceMacbook Pro late 2020 (Intel chip)Operating SystemMacOS Tahoe 26.0 My Question or IssueAfter upgrading MacOS, certain Spotify app features are missing. So far I have noticed that the controls which used to be enab...

Regular

Plan Premium Country United States Device Macbook Pro late 2020 (Intel chip) Operating System MacOS Tahoe 26.0   My Question or Issue After upgrading MacOS, certain Spotify app feature...

Lynn11

Visitor

3033 Views

4 replies

1 likes

  • 3033 Views
  • 4 replies
  • 1 likes

Solved!! Spotify won't download on macOS Sierra 10.12.6

PremiumUnited States DeviceMacbook Pro 2014)Operating System(Sierra 10.12.6) Hello! So, Spotify will not completely download onto my desktop. It seems to be finished, but opens to a blank, grey screen. I've tried finding an answer online, however not...

Regular

Premium United States   Device Macbook Pro 2014) Operating System (Sierra 10.12.6)   Hello!    So, Spotify will not completely download onto my desktop. It seems to be f...

12187083551

Visitor

10653 Views

10 replies

0 likes

Desktop
downloading
Mac
Sierra
  • 10653 Views
  • 10 replies
  • 0 likes

Superuser Contribution volume controls not working anymore when listening on another device - play/pause/next/previous are

Plan - Premium - the NetherlandsDevice - Macbook Pro Early 2015Operating System - Catalina 10.15.7Application - Spotify for macOS (Intel) 1.1.96.785.g464c973aIssue: when playing using Spotify on MacOS and playing to another device (Chromecast Audio),...

Regular

Plan - Premium - the Netherlands Device - Macbook Pro Early 2015 Operating System - Catalina 10.15.7 Application - Spotify for macOS (Intel) 1.1.96.785.g464c973a Issue: when playing...

deinendgegner

Visitor

5579 Views

17 replies

2 likes

  • 5579 Views
  • 17 replies
  • 2 likes

Superuser Contribution Not loading more than 620 songs

I use a Mac. I have a free account. I have 620 songs but it won’t let me load any more. Is this the limit for a free account?

Visitor

I use a Mac.  I have a free account.  I have 620 songs but it won’t let me load any more.  Is this the limit for a free account?  

MihailY

Moderator

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I disable automatic app updates (macOS desktop version)?

Plan: PremiumCountry: USA, Sweden (frequent travel)Device: MacBook Pro (15-inch, 2017)Operating System: macOS 10.12.6 (16G29) My MAIN Question or Issue:How can I PERMANENTLY DISABLE automatic app updates so that it NEVER automatically updates again (...

Music Fan

Plan: Premium Country: USA, Sweden (frequent travel) Device: MacBook Pro (15-inch, 2017) Operating System: macOS 10.12.6 (16G29)   My MAIN Question or Issue: How can I ...

Kaelus667

Casual Listener

10731 Views

6 replies

0 likes

Auto download
local music
updatefail
  • 10731 Views
  • 6 replies
  • 0 likes

Plays he same wrong ong no matter what song I play

PlanPremiumCountryUSADeviceiMac 2025Operating SystemSequoia (15.6.1)My Question or IssueWhen I try to pay a song, no matter what the song or by whom, it plays for a couple seconds and then begins playing "Fortnight" by Taylor Swift. Even if I play "F...

Newbie

Plan Premium Country USA Device iMac 2025 Operating System Sequoia (15.6.1) My Question or Issue When I try to pay a song, no matter what the song or by whom, it plays for a couple seconds a...

Billy-J

Spotify Star

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

hi!  this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again.   I’ve double checked: 1) I have no “login items”...

FredN

Casual Listener

12978 Views

4 replies

0 likes

  • 12978 Views
  • 4 replies
  • 0 likes

Cannot get my premium library

I have premium plan until March 2026 but cannot open my library on my mac

Visitor

I have premium plan until March 2026 but cannot open my library on my mac

Amay

Spotify Star

1104 Views

1 replies

0 likes

  • 1104 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Main Search Bar Issue: Mac OS

United Kingdom Premium Plan iOS10.15 MacBook Pro mid-2012 Spotify Ver 1.2.37.701 (Desktop Application) My Question or Issue Any time I type anything into the main search bar, I get the "Something went wrong. Try reloading the page." with the "RELOAD ...

Casual Listener

United Kingdom Premium Plan iOS10.15 MacBook Pro mid-2012 Spotify Ver 1.2.37.701 (Desktop Application)   My Question or Issue Any time I type anything into the main search bar, I get...

waterman

Newbie

10148 Views

39 replies

7 likes

  • 10148 Views
  • 39 replies
  • 7 likes

Superuser Contribution I cannot open my desktop app and the web player is not working

PlanPremium (student)CountryEgyptDeviceMacBook pro 2021Operating SystemmacOS 15 My Question or IssueMy spotify desktop app is always gray (nothing else appears). I tried to delete and reinstall numerous times but nothing changes. I tried troubleshoot...

Visitor

Plan Premium (student) Country Egypt Device MacBook pro 2021 Operating System macOS 15   My Question or Issue My spotify desktop app is always gray (nothing else appears). I tried to d...

Novy

Moderator

1064 Views

1 replies

0 likes

  • 1064 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play music videos on macbook pro

PlanPremiumCountryUnited KingdomDeviceBrand new Macbook ProOperating SystemmacOS Sequoia My Question or IssueAs the subject states, I can't watch music videos on my desktop app - yesterday it was just freezing and taking me out of my current playlist...

Visitor

Plan Premium Country United Kingdom Device Brand new Macbook Pro Operating System macOS Sequoia   My Question or Issue As the subject states, I can't watch music videos on my desktop a...

Vasil

Moderator

2101 Views

4 replies

0 likes

  • 2101 Views
  • 4 replies
  • 0 likes

Cannot open or update Spotify Mac App

PlanPremiumDeviceMacbook Pro Retina Early 2015Operating SystemMacOS 11.7.10 Desktop App Version1.2.71.421 Hi All, According to today, Sept 26th, 2025 - the desktop app supports only MacOS 12 and up. I use 11.7.10. Alongside this - all of a sudden I'm...

Newbie

Plan Premium Device Macbook Pro Retina Early 2015 Operating System MacOS 11.7.10  Desktop App Version 1.2.71.421   Hi All,   According to today, Sept 26th, 2025 - the d...

silvyana

Regular

1952 Views

3 replies

0 likes

Desktop
desktop app
macOS
  • 1952 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Insanely high battery impact and usage

PlanPremiumCountryDenmarkDeviceMacBook Air 2023Operating SystemmacOS 14 My Question or IssueRecently I've began noticing an issue with the battery impact and usage of Spotify. Sometimes when using the app it'll randomly shoot up to like 300 energy im...

Casual Listener

  Plan Premium Country Denmark Device MacBook Air 2023 Operating System macOS 14   My Question or Issue Recently I've began noticing an issue with the battery impact and usage of...

Unknnown

Newbie

11600 Views

42 replies

2 likes

  • 11600 Views
  • 42 replies
  • 2 likes

Superuser Contribution Spotify icon (on Mac)

The Spotify logo on the daskbar turned into black-green in a update. Can you change it back (i.e. green)? It looks quite bad.

Casual Listener

The Spotify logo on the daskbar turned into black-green in a update. Can you change it back (i.e. green)? It looks quite bad.

chuttenh

Newbie

6938 Views

12 replies

8 likes

  • 6938 Views
  • 12 replies
  • 8 likes

Solved!!Superuser Contribution Can't Drag Spotify Window

Hi, For a while now I've been unable to click the top of the Spotify window and drag it around my desktop. This is only a problem with Spotify, not any other applications on my computer. It's a big pain! Has anyone else experienced this issue? I'm us...

Visitor

Hi,   For a while now I've been unable to click the top of the Spotify window and drag it around my desktop. This is only a problem with Spotify, not any other applications on my computer. It'...

vn00

Newbie

7496 Views

17 replies

4 likes

  • 7496 Views
  • 17 replies
  • 4 likes

find Spotify correct version to MACOS 11.7.10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Billy-J

Spotify Star

2789 Views

1 replies

1 likes

  • 2789 Views
  • 1 replies
  • 1 likes

How to fix the cache on drive C issue

Lots of people have complained that the cache defaults to the C drive, which may be a small SSD. The app provides an option to set it somewhere else, but apparently it only applies to downloaded music, not the main playing cache, which still goes bac...

Casual Listener

Lots of people have complained that the cache defaults to the C drive, which may be a small SSD. The app provides an option to set it somewhere else, but apparently it only applies to downloaded musi...

1263 Views

0 replies

0 likes

  • 1263 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to log in to desktop app on a Mac

PlanPremiumCountryUSDeviceMacbook Pro late 2017Operating SystemOS Sierra Version 10.12.6 My Question or IssueEvery time I try to log in to my desktop app I get an error message: "The username or password is incorrect (Error code: auth:2)"... but this...

Newbie

Plan Premium Country US Device Macbook Pro late 2017 Operating System OS Sierra Version 10.12.6   My Question or Issue Every time I try to log in to my desktop app I get an error messa...

BorrisTrump

Visitor

19342 Views

24 replies

1 likes

  • 19342 Views
  • 24 replies
  • 1 likes