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Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

16557 Views

79 replies

9 likes

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  • 79 replies
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Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

40071 Views

8 replies

1 likes

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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38958 Views

7 replies

0 likes

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Solved!!Superuser Contribution Add Spacial Audio support into the Desktop Version.

Within a Macbook Pro late 2016, I am able to activate "Spacial Audio" with compatible devices when watching some videos, movies... but not with Spotify ! In fact, the Spacial audio is available with the Spotify Web version opened in Safari, but using...

Casual Listener

Within a Macbook Pro late 2016, I am able to activate "Spacial Audio" with compatible devices when watching some videos, movies... but not with Spotify !   In fact, the Spacial audio is availa...

kas1q

Newbie

7301 Views

7 replies

3 likes

macOS
Spacial Audio
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Superuser Contribution Latest Mac download DMG has app with a bad build date

If you download the latest version for macOS as a DMG, the application's build date is Dec 31, 1979. Screenshot 2026-06-16 at 11.25.41 AM.png 

Newbie

If you download the latest version for macOS as a DMG, the application's build date is Dec 31, 1979.   Screenshot 2026-06-16 at 11.25.41 AM.png  

Novy

Moderator

253 Views

1 replies

0 likes

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Superuser Contribution Black screen for Spotify Mac Desktop

Hello to everyone, It's been a while that I can't use Spotify on Mac (Catalina 10.15.3), I just have a black screen.Of course I re-instal many times, I also disabled hardware acceleration. Some previous help told my to change lines of code on the lib...

Regular

Hello to everyone,   It's been a while that I can't use Spotify on Mac (Catalina 10.15.3), I just have a black screen. Of course I re-instal many times, I also disabled hardware acceleration....

Axiom0

Newbie

96027 Views

73 replies

10 likes

mac-black screen-desktop
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Solved!!Superuser Contribution The "New episodes" screen has been blank for weeks, on both macOS and website versions

On the "Home" screen, in the "All" tab, clicking on either "New episodes" or the adjacent "Show all" link leads to a blank screen after a flicker of loading animations, in both the macOS app and the website player.I've both cleared the data cache and...

Regular

On the "Home" screen, in the "All" tab, clicking on either "New episodes" or the adjacent "Show all" link leads to a blank screen after a flicker of loading animations, in both the macOS app and the ...

1242564054

Newbie

1718 Views

5 replies

0 likes

black screen
blank screen
bug
bugs
new episodes
not loading in time
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Solved!!Superuser Contribution Can't login to MacOS App

PlanPremiumCountrySpainDeviceMacBook Air M2Operating SystemMacOS Sonoma 14.2.1 My Question or IssueI'm trying to make a fresh installation of Spotify in a new laptop. No problem login in on the browser —Safari 17.2.1— when the app sends me there for ...

Casual Listener

Plan Premium Country Spain Device MacBook Air M2 Operating System MacOS Sonoma 14.2.1   My Question or Issue I'm trying to make a fresh installation of Spotify in a new laptop. No prob...

mikaellewis

Visitor

18755 Views

15 replies

0 likes

Account
Login
Premium
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Superuser Contribution Spacebar doesn't start/stop music after you hide the app on Mac. 5+ year bug Spotify will NEVER fix.

You all know what I'm talking about. Space bar never starts/stops the music in the Spotify app for Mac after you use keyboard command + H to hide the app. This bug is at least 5+ years and Spotify refuses to get off their lazy asses to fix it. What a...

Casual Listener

You all know what I'm talking about. Space bar never starts/stops the music in the Spotify app for Mac after you use keyboard command + H to hide the app. This bug is at least 5+ years and Spotify re...

jkesler

Casual Listener

4449 Views

7 replies

4 likes

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Superuser Contribution How do I go to the playlist of currently playing song on the Web interface?

So I am jamming a playlist and leave to say the home page, usually if you click on the icon on the bottom left part of the screen of the currently playing song, you'd be taken right back to the currently playing playlist. But for some reasons that do...

Visitor

So I am jamming a playlist and leave to say the home page, usually if you click on the icon on the bottom left part of the screen of the currently playing song, you'd be taken right back to the curre...

docdoc

Casual Listener

33042 Views

16 replies

6 likes

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Poor sound quality when on a Discord phone call (MAC)

Whenever I'm on a phone call on Discord, the sound quality drops significantly. I have the high quality streaming option switched on, so the call must be interfering with spotify somehow. I have a Macbook and premium account.

Newbie

  Whenever I'm on a phone call on Discord,  the sound quality drops significantly. I have the high quality streaming option switched on, so the call must be interfering with spotify someh...

camd6

Visitor

87444 Views

8 replies

5 likes

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Superuser Contribution Search etc not working

Hello, I’m running the Desktop app on my MacBook pro which is running MacOS Mojave 10.14.6. I have a paid premium account. Everything was working fine until a few days ago when the app seemed to update. I am unable to search. I can type in the search...

Regular

Hello,   I’m running the Desktop app on my MacBook pro which is running MacOS Mojave 10.14.6. I have a paid premium account. Everything was working fine until a few days ago when the app seeme...

NoriMori

Casual Listener

5957 Views

19 replies

1 likes

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  • 1 likes

Superuser Contribution liked songs playlist disappears on launch

PlanPremiumCountryusaDevicemacbook pro 14" m2 pro apple siliconOperating Systemmacos tahoe 26.5 My Question or Issueliked songs playlist disappears on launch until you either command option r the spotify window or toggle the playlists filter in the l...

Music Fan

Plan Premium Country usa Device macbook pro 14" m2 pro apple silicon Operating System macos tahoe 26.5   My Question or Issue liked songs playlist disappears on launch until you either...

estrobink1

Music Fan

749 Views

14 replies

0 likes

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Superuser Contribution Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Deskt...

zahirramcharan

Visitor

16557 Views

79 replies

9 likes

  • 16557 Views
  • 79 replies
  • 9 likes

Solved!!Superuser Contribution Friend activity after updating

PlanFreeCountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueafter i accepted spotify's prompt to update the desktop app, the friend activity button disap...

Casual Listener

Plan Free Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue after i acce...

Maria

Moderator

9405 Views

3 replies

0 likes

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Superuser Contribution Friend Activity not working

PlanPremiumCountryUnited StatesDeviceMacBook Pro 2024Operating SystemMacOS My Question or IssueMy friend activity has been working fine, with no issues for years. A few days ago, my friend activity tab displayed a message telling me to go to settings...

Casual Listener

Plan Premium Country United States Device MacBook Pro 2024 Operating System MacOS   My Question or Issue My friend activity has been working fine, with no issues for years. A few days ...

MihailY

Moderator

8262 Views

13 replies

1 likes

Friend Activity
Friend Activity Feed
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Solved!!Superuser Contribution Can't Drag Spotify Window

Hi, For a while now I've been unable to click the top of the Spotify window and drag it around my desktop. This is only a problem with Spotify, not any other applications on my computer. It's a big pain! Has anyone else experienced this issue? I'm us...

Visitor

Hi,   For a while now I've been unable to click the top of the Spotify window and drag it around my desktop. This is only a problem with Spotify, not any other applications on my computer. It'...

priori

Casual Listener

9949 Views

18 replies

4 likes

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  • 4 likes

Solved!!Superuser Contribution Spotify increasingly slow on iMac app and on internet

I have a premium plan. I live in Japan. I am using an iMac (2017), Ventura 13.6.7.My Question or IssueWhen I attempt to access Spotify from the Internet (https://open.spotify.com/), the first thing that pops up is a screen that says: "Something's wro...

Music Fan

I have a premium plan. I live in Japan. I am using an iMac (2017), Ventura 13.6.7. My Question or Issue When I attempt to access Spotify from the Internet (https://open.spotify.com/), the first t...

danegraphics

Regular

9683 Views

16 replies

0 likes

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Superuser Contribution App on Mac will not play music

Plan PremiumCountry NorwayDevice (Macbook Pro nov 2024)Operating System (sequoia 15.7.2) App on Mac will not play music. Have tried removing and downloading the app again but still same issue. Works on web browser, iPhone and another Mac. The playbar...

Regular

Plan Premium Country Norway Device (Macbook Pro nov 2024) Operating System (sequoia 15.7.2)   App on Mac will not play music. Have tried removing and downloading the app...

Nay_Nay

Visitor

3165 Views

10 replies

0 likes

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Solved!!Superuser Contribution How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

hi!  this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again.   I’ve double checked: 1) I have no “login items”...

sp0tifyispants

Casual Listener

40071 Views

8 replies

1 likes

  • 40071 Views
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  • 1 likes

Superuser Contribution Unable to log in to desktop app on a Mac

PlanPremiumCountryUSDeviceMacbook Pro late 2017Operating SystemOS Sierra Version 10.12.6 My Question or IssueEvery time I try to log in to my desktop app I get an error message: "The username or password is incorrect (Error code: auth:2)"... but this...

Newbie

Plan Premium Country US Device Macbook Pro late 2017 Operating System OS Sierra Version 10.12.6   My Question or Issue Every time I try to log in to my desktop app I get an error messa...

Cyenobite

Regular

27462 Views

25 replies

1 likes

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Superuser Contribution The "exclude from your taste profile" option has disappeared and reappeared several times

I believe this is really more of a features issue as opposed to a technical support issue, but this is the best place I've found to put it. I have noticed that options to exclude or include playlists from my taste profile has disappeared and then rea...

Casual Listener

I believe this is really more of a features issue as opposed to a technical support issue, but this is the best place I've found to put it. I have noticed that options to exclude or include playlists...

rqmelle

Visitor

8489 Views

3 replies

3 likes

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Solved!!Superuser Contribution 300x300 jpeg image too small to fit in any of my playlists - No help from Customer Service

Hey guys! So I have been having this issue for quite a while. Every time I try to put an image on any of my playlists. Spotify says, "Sorry, the image is too small." Not only does that happen when I have a 300x300 image that is a jpeg, but it also sa...

Composer

Hey guys!   So I have been having this issue for quite a while. Every time I try to put an image on any of my playlists. Spotify says, "Sorry, the image is too small." Not only does that happe...

doloresinslacks

Visitor

21834 Views

7 replies

7 likes

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