Black screen for Spotify Mac Desktop

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Black screen for Spotify Mac Desktop

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Hello to everyone,

 

It's been a while that I can't use Spotify on Mac (Catalina 10.15.3), I just have a black screen.

Of course I re-instal many times, I also disabled hardware acceleration. Some previous help told my to change lines of code on the library, but It did not work either.

Nothing change, and I am annoyed now. 

 

Do you please have any idea how to fix that ?

Thanks a lot !

Screenshot 2020-04-03 at 10.32.49.png
Screenshot 2020-04-03 at 10.32.57.png
3 Replies
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Re: Black screen for Spotify Mac Desktop

Moderator
Moderator

Hey there @debbiedjr

 

Thanks for reaching out to the Community about this. 
 

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way, you can start afresh with Spotify on your device. 

 

Check out this help page in order to find the steps for clean reinstall on your Mac. 

 

Hope this helps. Let us know how it goes. 

IvanModerator
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Re: Black screen for Spotify Mac Desktop

Visitor

I've tried but still not work

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Re: Black screen for Spotify Mac Desktop

Visitor

me either

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