Check a different network. If it loads on another connection, we recommend contacting the service provider of the original network for more information.
Some shared or public networks (e.g. schools/work/office) restrict access to certain services. You can contact those responsible for managing the network for more information.
You can also try checking your hosts file.
To try this:
1. Open Notepad as an administrator (right-click - Open as Administrator) 2. Go to File - Open and navigate to
3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pickhostsand click on Open. 4. The file is opened. You will see a block of text with # in front of each line and might see entries like
Check for any entries withspotifyorfastlyin the address. Examples may look like: