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Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

15610 Views

79 replies

9 likes

  • 15610 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38276 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38055 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution playback reverts to same album

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueplayback keeps reverting to an album I listened to three days ago. Will not play more than on...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue playbac...

OscarDC

Moderator

153 Views

1 replies

0 likes

  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart shuffle on desktop

I want to buy Spotify premium but i Cant see Smart shuffle feature in the desktop app. Smart shuffle is present in the mobile app, but there is no smart shuffle feature in the desktop version. Can you help me if this feature is in active development ...

Visitor

I want to buy Spotify premium but i Cant see Smart shuffle feature in the desktop app. Smart shuffle is present in the mobile app, but there is no smart shuffle feature in the desktop version. Ca...

GabrielHimiko

Newbie

6914 Views

6 replies

1 likes

  • 6914 Views
  • 6 replies
  • 1 likes

Superuser Contribution Spotify does not work Mac

My Spotify app stopped working on my Mac.The App does not show any content. I was able to perform a clean install which worked only one. After coming back to my Mac, the same issue occurred: Spotify does not show any content. After reinstalling the A...

Regular

My Spotify app stopped working on my Mac. The App does not show any content. I was able to perform a clean install which worked only one. After coming back to my Mac, the same issue occurred: Spotif...

goodwingoober13

Visitor

18166 Views

25 replies

0 likes

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  • 25 replies
  • 0 likes

Superuser Contribution Spotify stops playing after a few seconds...

I start Spotify and go to play any song but within a few seconds Spotify will glitch and stop playing. The song's progress bar will continue to move forward but no sound will come out of my computer. My problem is on an M1 MacBook Pro hooked up to a ...

Newbie

I start Spotify and go to play any song but within a few seconds Spotify will glitch and stop playing. The song's progress bar will continue to move forward but no sound will come out of my computer....

madchicken

Visitor

35847 Views

13 replies

1 likes

  • 35847 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Liked Songs appearing in 'Your Library' when empty

PlanPremiumCountryUKDeviceMacbook Pro M1Operating SystemTahoe 26.4 My Question or IssueThe Liked Songs playlist has appeared all of a sudden in my library, similar to the ongoing Your Episodes issue this folder is also empty. Is this an issue or some...

Music Fan

Plan Premium Country UK Device Macbook Pro M1 Operating System Tahoe 26.4   My Question or Issue The Liked Songs playlist has appeared all of a sudden in my library, similar to the ong...

OscarDC

Moderator

902 Views

8 replies

0 likes

  • 902 Views
  • 8 replies
  • 0 likes

Superuser Contribution Problem with blank dark screen after restarting the app on desktop, version 1.2.88.483

PlanPremiumCountryUnited StatesDeviceMacbook Pro M1 2021Operating SystemTahoe 26.0.1 My Question or Issue[Update]:Took about 10 minutes to get past the blank screen - now I see my playlists and liked songs (but 0 songs in liked songs, despite having ...

Newbie

Plan Premium Country United States Device Macbook Pro M1 2021 Operating System Tahoe 26.0.1   My Question or Issue [Update]: Took about 10 minutes to get past the blank screen - now I...

Joan

Moderator

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Lag on Apple Silicon

PlanPremium DeviceMacBook Air (2022, M2) Operating SystemmacOS Monterey 12.5 My Question or Issue: The Spotify interface and animations are often very choppy on my Apple Silicon mac with hardware acceleration on, and scrolling feels choppy and skippy...

Casual Listener

Plan Premium   Device MacBook Air (2022, M2)   Operating System macOS Monterey 12.5   My Question or Issue:   The Spotify interface and animations are often very choppy...

pavelgeiba

Visitor

2786 Views

4 replies

1 likes

  • 2786 Views
  • 4 replies
  • 1 likes

Solved!! Missing - Audio Quality Setting

Hello, My Mac Spotify App is missing the Audio Quality setting. However, it shows up in settings within my Chrome browser. When clicking the streaming quality setting, it prompts me to the download the app. Edit to add computer specs:MacBook Air - M5...

Casual Listener

Hello,   My Mac Spotify App is missing the Audio Quality setting. However, it shows up in settings within my Chrome browser. When clicking the streaming quality setting, it prompts me to the d...

nabooska

Casual Listener

1189 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Command-L focuses search field but doesn't put cursor there

PlanPremiumCountryUSADeviceMacBook Pro 2021Operating SystemMacOS 15.6 My Question or Issue1. Close the Spotify window (command-W).2. Re-open it (command-option-1).3. Switch to another app (command-tab).4. Switch back to Spotify (command-tab).5. Try t...

Music Fan

Plan Premium Country USA Device MacBook Pro 2021 Operating System MacOS 15.6   My Question or Issue 1. Close the Spotify window (command-W). 2. Re-open it (command-option-1). 3....

Joan

Moderator

4817 Views

18 replies

1 likes

  • 4817 Views
  • 18 replies
  • 1 likes

Solved!! Download Spotify to MACOS 11.7.10

Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

Billy-J

Spotify Star

12455 Views

3 replies

1 likes

  • 12455 Views
  • 3 replies
  • 1 likes

Superuser Contribution Bug report: AppleScript "play track" command unintentionally also "activates"

The command 'play track $trackid' unintentionally also triggers the activate command, causing the Spotify app to come to the foreground. However, the activate command is intended for separate use and should not be automatically triggered when playing...

Newbie

The command 'play track $trackid' unintentionally also triggers the activate command, causing the Spotify app to come to the foreground. However, the activate command is intended for separate use and...

tiptronic

Newbie

1999 Views

2 replies

1 likes

  • 1999 Views
  • 2 replies
  • 1 likes

Superuser Contribution Artwork Not Showing For Local Files

I'm an artist and I'm trying to switch to Spotify from Apple Music for staging my music for my own personal listening before actually publishing it. However, it's very frustrating that the album artwork isn't showing up even though I've made sure it'...

Regular

I'm an artist and I'm trying to switch to Spotify from Apple Music for staging my music for my own personal listening before actually publishing it. However, it's very frustrating that the album artw...

brylan

Newbie

34724 Views

12 replies

2 likes

  • 34724 Views
  • 12 replies
  • 2 likes

Solved!!Superuser Contribution Can I shut off the tiny window that appears when I switch from Spotify to another tab on Mac?

PlanFree/PremiumCountryUSA DeviceiMac 24-inch M1 2021Operating SystemSequoia 15.5 My Question or IssueHow do I stop this from happening every single time I switch to a different tab? I can hear what's playing -- I don't want a tiny window to show up....

Casual Listener

Plan Free/Premium Country USA     Device iMac 24-inch M1 2021 Operating System Sequoia 15.5   My Question or Issue How do I stop this from happening every single time I swi...

Selbycook

Casual Listener

22175 Views

7 replies

2 likes

  • 22175 Views
  • 7 replies
  • 2 likes

Superuser Contribution Tracks are playing, but there is no sound

PlanFree DeviceMacbook Pro 2018Operating SystemmacOS Mojave 10.14.4 Spotify Version1.1.5.153.gf614956d My Question or IssueThe app seems to be working completely fine except the fact that there is no sound whatsoever. I've tried rebooting the mac and...

Newbie

Plan Free   Device Macbook Pro 2018 Operating System macOS Mojave 10.14.4   Spotify Version 1.1.5.153.gf614956d   My Question or Issue The app seems to be working completel...

c-_14fey11wf

Newbie

72526 Views

33 replies

11 likes

  • 72526 Views
  • 33 replies
  • 11 likes

Solved!! Mac app shows my playlists in profile but sidebar says I have none

PlanPremiumCountryFranceDevice(Macbook Pro 15ins 2018)Operating System(Mac OS 15.7.5)My Question or IssueI just downloaded the Spotify app after finally updating my Mac OS from 10.15.7 Catalina to the almost current 15.7.5 Sequoia. On launching, the ...

Gig Goer

Plan Premium Country France Device (Macbook Pro 15ins 2018) Operating System (Mac OS 15.7.5) My Question or Issue I just downloaded the Spotify app after finally updating my Mac OS from 10.1...

brianhancill

Gig Goer

304 Views

1 replies

0 likes

  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution Equalizer for Desktop Mac causes volume to drop and sound muffled (even without making adjustments).

PlanPremiumCountryCanadaDeviceMac miniOperating SystemMac OS My Question or IssueWhen I turn on equalizer on desktop, it causes the volume to drop and sound muffled, even if I don't make any EQ adjustments. I see people were having this problem last ...

Music Fan

Plan Premium Country Canada Device Mac mini Operating System Mac OS   My Question or Issue When I turn on equalizer on desktop, it causes the volume to drop and sound muffled, even if ...

Vasil

Moderator

716 Views

4 replies

0 likes

  • 716 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Listening history on Mac-based web browser

PlanPremiumCountryUSADeviceiMac olderOperating SystemVentura 13.7.8, Safari 18.6 My Question or IssueI am temporarily having t use the web-based spotify app. I am accustomed to switching between "upcoming" and "history" in the listening queue; but I ...

Casual Listener

Plan Premium Country USA Device iMac older Operating System Ventura 13.7.8, Safari 18.6   My Question or Issue I am temporarily having t use the web-based spotify app. I am accustomed ...

AlejaR

Moderator

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i delete specific local files on a macbook?

i have some local files that i'd like to delete. i deleted the files from my mac but they still show up on spotify.

Visitor

i have some local files that i'd like to delete. i deleted the files from my mac but they still show up on spotify.

matsorbation

Music Fan

5807 Views

7 replies

1 likes

  • 5807 Views
  • 7 replies
  • 1 likes

Solved!! Desktop app and web player (Chrome) don't work

PlanPremiumCountryAustraliaDeviceMacBook Pro (Nov 2024)Operating SystemTahoe 26.3.1 (a) (25D771280a) My Question or IssueIn Chrome...Nothing loads, I only get a black screen.I've cleared cache/history, enabled protected content, disabled extensions, ...

Casual Listener

Plan Premium Country Australia Device MacBook Pro (Nov 2024) Operating System Tahoe 26.3.1 (a) (25D771280a)   My Question or Issue In Chrome...Nothing loads, I only get a black sc...

_pm-o470jk9s

Casual Listener

989 Views

1 replies

0 likes

  • 989 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot open desktop player

PlanPremiumCountryUKDeviceMacbook Air 13"Operating SystemmacOS 15.4.1 My Question or IssueMy Spotify player always opens at login, never had any issues and now I cannot get it to open. Every time I click on the icon, it just tries to open and then cl...

Casual Listener

Plan Premium Country UK Device Macbook Air 13" Operating System macOS 15.4.1   My Question or Issue My Spotify player always opens at login, never had any issues and now I cannot get i...

Maria

Moderator

8129 Views

22 replies

0 likes

  • 8129 Views
  • 22 replies
  • 0 likes