Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2690 Views
1 replies
0 likes

2690 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5138 Views
1 replies
0 likes

5138 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3688 Views
1 replies
3 likes

3688 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39666 Views
19 replies
1 likes
music stops

39666 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165508 Views
0 replies
35 likes
Mac

165508 Views
0 replies
35 likes

Superuser Contribution CPU Usage

Using Macbook Pro 2019 which is recently bought and every time I'm using Spotify, it is hot and fan is screaming at me. I've checked activity monitor and CPU usage is always at 100%. I've reinstalled Spotify and still the same issue.

cxsnb_
Visitor
Using Macbook Pro 2019 which is recently bought and every time I'm using Spotify, it is hot and fan is screaming at me. I've checked activity monitor and CPU usage is always at 100%. I've reinstalled...
2020-07-03 1:12:32 PM
2020-07-09 6:36:52 PM
elkmann90
Casual Listener
2577 Views
11 replies
4 likes
CPU
cpu usage
macbook

2577 Views
11 replies
4 likes

Spotify Helper crashes several times a day, consuming 100% CPU

PlanFree/PremiumDeviceMacbook Pro (16-inch, 2019)Operating SystemmacOS 10.15.5 My Question or IssueThe Spotify Helper processes crashes several times a day. On one particular day, it crashed 20 times (see screenshot). This problem causes macOS's Repo...

lobster_johnson
Casual Listener
Plan Free/Premium Device Macbook Pro (16-inch, 2019) Operating System macOS 10.15.5 My Question or Issue The Spotify Helper processes crashes several times a day. On one particular day...
2020-07-09 5:21:12 PM
580 Views
0 replies
2 likes

580 Views
0 replies
2 likes

Superuser Contribution MacOS App High %100+ CPU Use After Lastest Version

Spotify macOS app 1.1.36.734.g8731c306 latest version, after i update spotify this version app use high cpu and heat up the machine. I am already clear re-install or downgrade some setting but it doesn't any change. I try all of solutions but doesn't...

volkanozenc
Regular
Spotify macOS app 1.1.36.734.g8731c306 latest version, after i update spotify this version app use high cpu and heat up the machine. I am already clear re-install or downgrade some setting but i...
2020-07-06 11:16:44 AM
2020-07-09 3:36:40 PM
Mario
Spotify Legend
1360 Views
2 replies
3 likes
CPU
high
Mac
macbook

1360 Views
2 replies
3 likes

Superuser Contribution Energy impact really high

DeviceMacbook Pro 15-inch, 2018Operating SystemMacOS High Sierra 10.13.6 My Question or IssueSince approximately 2 days ago, every time I open the Spotify app, my computer makes a lot of noise and when I look at the energy impact it’s always around 1...

FlavieCouture
Casual Listener
Device Macbook Pro 15-inch, 2018 Operating System MacOS High Sierra 10.13.6 My Question or Issue Since approximately 2 days ago, every time I open the Spotify app, my computer makes a lo...
2020-07-07 6:03:03 AM
2020-07-08 5:02:08 PM
Mario
Spotify Legend
2084 Views
5 replies
0 likes

2084 Views
5 replies
0 likes

Why is there a queue i didn't create which i can't clear?

Spotify has created a never ending queue of songs which I can't clear. This means i can't play playlists or my liked songs as it always jumps to the next song queued. These aren't songs i have liked, they're random songs which are similar to ones I h...

isaacT
Visitor
Spotify has created a never ending queue of songs which I can't clear. This means i can't play playlists or my liked songs as it always jumps to the next song queued. These aren't s...
2020-07-08 8:26:14 AM
582 Views
0 replies
0 likes

582 Views
0 replies
0 likes

Solved!!Superuser Contribution Can't play current song error while listening to music

PlanPremiumCountryRO Device(Macbook Pro early 2015)Operating System: macOS Mojave My Question or Issue For about 2 months now, whenever I try to play Spotify on macOS, the desktop app playing any music after about 20-30 seconds and shows the "Can't p...

cccristi07
Regular
Plan Premium Country RO Device (Macbook Pro early 2015) Operating System: macOS Mojave My Question or Issue For about 2 months now, whenever I try to play Spotify on m...
2020-06-07 2:03:49 PM
2020-07-07 10:17:44 PM
Cristianm87
Casual Listener
4775 Views
10 replies
2 likes
macOS
macOS Mojave
Streaming Issue

4775 Views
10 replies
2 likes

[Bug] Spotify prevents Mac from seeping when paused

PlanPremium DeviceMacBook Pro Late 2013 Operating SystemmacOS Mojave 10.14.3 My Question or Issue Hi, Unfortunately Spotify prevents my Mac from sleeping, when a song is paused. You can reproduce this issue by issuing the following command in a Termi...

lubicrous
Newbie
Plan Premium Device MacBook Pro Late 2013 Operating System macOS Mojave 10.14.3 My Question or Issue Hi, Unfortunately Spotify prevents my Mac ...
2019-01-28 1:32:49 PM
2020-07-07 8:42:30 PM
mabeghin
Visitor
2849 Views
4 replies
8 likes

2849 Views
4 replies
8 likes

Superuser Contribution Can't play the current song

Plan PremiumFree/PremiumCountry UK Device MacBook(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System MACOS Catalina(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep getting "can't play the current song". It seems to b...

VS70
Visitor
Plan Premium Free/Premium Country UK Device MacBook (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System MACOS Catalina (iOS 10, Android Oreo, Windows 10,etc....
2020-07-07 2:09:14 PM
2020-07-07 2:41:32 PM
Ivan
Spotify Legend
527 Views
1 replies
0 likes
can't play current song

527 Views
1 replies
0 likes

Superuser Contribution when i click on some song it plays some other and i am not able to access my queue

Plan freeFree/PremiumCountry india Devicemacbook and a google home miniOperating Systemmac os mojaveMy Question or IssueThis only happens sometimes but whenever i click on any song it plays some other which i have never listened to and it does not ev...

user-removed
Visitor
Plan free Free/Premium Country india Device macbook and a google home mini Operating System mac os mojave My Question or Issue This only happens sometimes but whenever i click on any ...
2020-07-01 5:42:38 PM
2020-07-07 9:51:34 AM
Ivan
Spotify Legend
428 Views
1 replies
0 likes

428 Views
1 replies
0 likes

Solved!! Spotify Wrapped Statistics No Longer Available

Hey there, I am trying to find my STATISTICS for the 2018 wrapped that were present when they initially came out. I can find the playlists by going to the wrapped url but the statistics aren't present. Is there a place I can still find this? URLS I'v...

kyledexsmith
Casual Listener
Hey there, I am trying to find my STATISTICS for the 2018 wrapped that were present when they initially came out. I can find the playlists by going to the wrapped url but the statistics aren...
2019-03-05 8:52:11 PM
2020-07-07 2:17:34 AM
ravengh
Casual Listener
5405 Views
2 replies
1 likes

5405 Views
2 replies
1 likes

Spotify auto stops after it plays ads.

PlanFreeCountryJapanDeviceFirefox version 78.0, Chrome version 65.0.3325.181Operating SystemMac OS X version 10.9.5My Question or IssueSpotify once again unloads songs after it played ads for free plan. The condition is I think the same as previous i...

HazelnutEyes
Casual Listener
Plan Free Country Japan Device Firefox version 78.0, Chrome version 65.0.3325.181 Operating System Mac OS X version 10.9.5 My Question or Issue Spotify once again unloads songs after it play...
2020-07-06 12:22:02 AM
441 Views
0 replies
0 likes

441 Views
0 replies
0 likes

Podcast Submission Help.

Hi!I've been trying to upload my podcast to Spotify but now I'm stuck.I uploaded my RSS feed on March 5, I know the validation process can take between 5 and 7 days, On March 12 marking the end of that period I log in to Spotify for podcasters and fi...

SavingMx
Visitor
Hi! I've been trying to upload my podcast to Spotify but now I'm stuck. I uploaded my RSS feed on March 5, I know the validation process can take between 5 and 7 days, On March 12 marking the e...
2019-03-13 9:33:19 PM
2020-07-06 9:30:21 PM
luislema
Casual Listener
2886 Views
2 replies
0 likes
Other

2886 Views
2 replies
0 likes

Superuser Contribution "can't play the current song"

PlanPremiumCountryCanadaDeviceMacBook Air Early 2015Operating SystemmacOS High Sierra version 10.13.6 My Question or IssueA few songs in my library will play until a song stops 1-3 seconds before it is supposed to end and I receive the blue bar at th...

Haley_slater
Visitor
Plan Premium Country Canada Device MacBook Air Early 2015 Operating System macOS High Sierra version 10.13.6 My Question or Issue A few songs in my library will play until a song sto...
2020-07-06 6:03:33 AM
2020-07-06 9:09:40 AM
Ivan
Spotify Legend
671 Views
1 replies
0 likes
Can't play the current song
Mac Book
Ongoing Issues

671 Views
1 replies
0 likes

Applescript no longer reports Spotify Connect song playing.

PlanPremiumCountryUSA DeviceMacOperating SystemMojaveSpotify Version1.1.30.658.gf13cde74 My Question or IssueI maintain a little Spotify menu bar tool (https://github.com/joshspicer/SpotStatus) that displays my currently playing track in my Mac statu...

Joshspicer37
Casual Listener
Plan Premium Country USA Device Mac Operating System Mojave Spotify Version 1.1.30.658.gf13cde74 My Question or Issue I maintain a little Spotify menu bar tool (htt...
2020-04-08 4:33:50 PM
2020-07-06 4:32:26 AM
Joshspicer37
Casual Listener
2009 Views
6 replies
7 likes
applescript
Mac

2009 Views
6 replies
7 likes

Clearing the whole queue

PremiumUSA Device(iPhone 7, Macbook Pro early 2015)Operating System(most uptodate) My Question or Issue There doesn't seem to be a way to clear an entire queue on the Spotify app on either device without just removing each individual app. I've seen t...

hummer637
Visitor
Premium USA Device (iPhone 7, Macbook Pro early 2015) Operating System (most uptodate) My Question or Issue There doesn't seem to be a way to clear an entire queue on t...
2020-07-02 10:07:32 PM
2020-07-05 11:12:46 AM
SoundShots
Composer
1069 Views
1 replies
0 likes

1069 Views
1 replies
0 likes

Solved!! Spotify won't be loaded (therefore cannot be played)

PlanFreeCountryJapanDeviceFirefox version 78.0, Chrome version 65.0.3325.181Operating SystemMac OS X version 10.9.5 My Question or IssueSpotify suddenly gets unloaded yesterday (I am using it with free plan) and cannot be played concurrently.I refres...

HazelnutEyes
Casual Listener
Plan Free Country Japan Device Firefox version 78.0, Chrome version 65.0.3325.181 Operating System Mac OS X version 10.9.5 My Question or Issue Spotify suddenly gets unloaded yesterd...
2020-07-01 6:44:53 PM
2020-07-05 6:28:48 AM
HazelnutEyes
Casual Listener
586 Views
1 replies
0 likes

586 Views
1 replies
0 likes

[iOS] mac app often won't play

Often tracks just won't play without having to force quit and restart the app. I'm currently paying for software that mostly won't work...

user-removed
Visitor
Often tracks just won't play without having to force quit and restart the app. I'm currently paying for software that mostly won't work...
2020-07-04 4:24:58 AM
2020-07-04 9:09:50 PM
Billy-J
Spotify Star
501 Views
1 replies
0 likes
iOS

501 Views
1 replies
0 likes

[Bug] Search feature: clicking on item does not link me to the source directly

PlanPremiumCountryUSADeviceMacbook Pro 2017Operating SystemMacOS Catalina v10.15.5 My Question or IssueWhen I search for an item on the Spotify desktop app, and click on it, it takes me to the playlist containing the item but it does not scroll to it...

seasons986
Regular
Plan Premium Country USA Device Macbook Pro 2017 Operating System MacOS Catalina v10.15.5 My Question or Issue When I search for an item on the Spotify desktop app, and click o...
2020-07-03 11:10:55 PM
454 Views
0 replies
0 likes
Desktop
Glitch
Mac
Search failure

454 Views
0 replies
0 likes

Spotify is unable to play music after Bluetooth mode switch

Plan: PremiumCountry: Germany Device: MBP 13'' 2019Operating System MacOS 10.15.5 (19F101) I'm using a BT headset (Bose QC35). Whenever I join a conference call my headset switches from A2DP to Headset mode. Once I stop using my Mic the Headphone swi...

gh1234
Casual Listener
Plan: Premium Country: Germany Device: MBP 13'' 2019 Operating System MacOS 10.15.5 (19F101) I'm using a BT headset (Bose QC35). Whenever I join a conference call my hea...
2020-07-03 2:52:23 PM
2020-07-03 5:13:36 PM
Cristianm87
Casual Listener
741 Views
1 replies
2 likes

741 Views
1 replies
2 likes

Can't play music because ads don't load

I am using Spotify Free on Mac, but since some days, the ads don't load and stuck at 0:00 seconds, so I always have to close the app and restart it to play music again. Edit: And the music often doesn't start although the time line shows that it's ac...

-blueberry-
Visitor
I am using Spotify Free on Mac, but since some days, the ads don't load and stuck at 0:00 seconds, so I always have to close the app and restart it to play music again. Edit: And the...
2020-07-02 10:41:23 AM
2020-07-02 6:56:47 PM
MichaelJerzak
Composer
545 Views
1 replies
0 likes

545 Views
1 replies
0 likes

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