Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2690 Views
1 replies
0 likes

2690 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5138 Views
1 replies
0 likes

5138 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3688 Views
1 replies
3 likes

3688 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39666 Views
19 replies
1 likes
music stops

39666 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165508 Views
0 replies
35 likes
Mac

165508 Views
0 replies
35 likes

problem with liked title

PlanFree/PremiumDeviceMacBook Pro 2019 Hi. I can't access the liked titles.. But I have liked some of songs ! I uninstalled and re-installed, I re-liked sounds, nothing helps, it has been going on for 2 weeks or more.

user-removed
Visitor
Plan Free/Premium Device MacBook Pro 2019 Hi. I can't access the liked titles.. But I have liked some of songs ! I uninstalled and re-installed, I re-liked sounds, nothi...
2020-07-25 1:04:47 PM
2020-07-26 1:21:59 PM
Abrar_D
Casual Listener
674 Views
5 replies
2 likes

674 Views
5 replies
2 likes

Superuser Contribution Home - Made for User Daily Mix

PlanFreeCountryBosnia and HerzegovinaDevice(iMac Mini 2013)Operating System(iOS 10.15.4) My Question or Issue Hi!My issue is regarding interface and user flow. When I open Spotify app there is no option to horizontally "scroll" playlists (as you can ...

lejlaux
Newbie
Plan Free Country Bosnia and Herzegovina Device (iMac Mini 2013) Operating System (iOS 10.15.4) My Question or Issue Hi! My issue is regarding interface and user flow. &n...
2020-07-23 12:00:16 PM
2020-07-24 8:46:14 AM
Ivan
Spotify Legend
406 Views
1 replies
0 likes

406 Views
1 replies
0 likes

Spotify on Macbook Pro not Functioning

The Macbook Widget that is downloadable does not work on my Macbook pro. I have OS X 10.11.6 and I have done everything I can to fix it. I have delete caches of Spotify before redownloading and it still does not work. I simply get a black screen when...

Screen Shot 2020-07-23 at 11.09.04 AM.png

stratos789
Visitor
The Macbook Widget that is downloadable does not work on my Macbook pro. I have OS X 10.11.6 and I have done everything I can to fix it. I have delete caches of Spotify before redownloading ...
2020-07-23 5:11:03 PM
589 Views
0 replies
1 likes

589 Views
0 replies
1 likes

Missing: Indie Genre - Mac Desktop

The Indie genre is missing from the Browse section in mac desktop version: 1.1.37.690.g8f3b16fc. Is this the same for any other users and is this intentional or a bug? I can find when searching. Thanks!

philipphotog
Casual Listener
The Indie genre is missing from the Browse section in mac desktop version: 1.1.37.690.g8f3b16fc. Is this the same for any other users and is this intentional or a bug? I can find when searching. Than...
2020-07-23 3:01:45 PM
398 Views
0 replies
0 likes
Desktop
Desktop Mac

398 Views
0 replies
0 likes

VERTICAL VIDEO HELP

HI, TODAY/TOMORROW IS A VERY IMPORTANT DAY - 10TH ANNIVERSARY OF ONE DIRECTION. I HAVE A MACBOOK AIR AND AN IPHONE 5 (WHICH DOWNLOAD SPOTIFY BECAUSE IT IS SO OLD) AND THEY HAVE RELEASED VERTICAL VIDEOS FOR THEIR MUSIC THAT I WOULD LOVE TO WATCH BUT I...

sydneywideman
Visitor
HI, TODAY/TOMORROW IS A VERY IMPORTANT DAY - 10TH ANNIVERSARY OF ONE DIRECTION. I HAVE A MACBOOK AIR AND AN IPHONE 5 (WHICH DOWNLOAD SPOTIFY BECAUSE IT IS SO OLD) AND THEY HAVE RELEASED VERTICAL VIDE...
2020-07-23 2:53:44 AM
2020-07-23 3:35:13 AM
MattSuda
Spotify Star
6954 Views
1 replies
0 likes

6954 Views
1 replies
0 likes

Solved!! MacBook Air Spotify crashing

PlanStudent PaidCountryUSADeviceMacBook AirOperating SystemMojave 10.14 My Question or IssueI recently downloaded a few albums and use them on Spotify through local files. The day after I did that, I tried opening Spotify on my laptop and whenever I ...

rackson
Casual Listener
Plan Student Paid Country USA Device MacBook Air Operating System Mojave 10.14 My Question or Issue I recently downloaded a few albums and use them on Spotify through local file...
2020-07-21 5:10:55 AM
2020-07-23 2:59:16 AM
MattSuda
Spotify Star
1078 Views
2 replies
0 likes
Crash
Mac

1078 Views
2 replies
0 likes

Solved!!Superuser Contribution filter function not working

Hi, I'm on a family plan, using Spotify Desktop on macOS Mojave in the UK. For the past week or so, the filter function has suddenly stopped working for me. (I have a lot of saved albums and I often use filter as a way to quickly find my way to a par...

lifestooshort
Casual Listener
Hi, I'm on a family plan, using Spotify Desktop on macOS Mojave in the UK. For the past week or so, the filter function has suddenly stopped working for me. (I have a lot of saved albums and...
2020-06-04 11:35:25 AM
2020-07-22 7:20:06 PM
big_oof
Casual Listener
1195 Views
4 replies
0 likes

1195 Views
4 replies
0 likes

Gapless playback on albums

PlanPremiumCountrySwedenDeviceMacbook Pro mid 2014Operating SystemOS X 10.11.6Spotify version1.1.37.690.g8f3b16fc My Question or IssueI have had this problem for more than a year now. Gapless playback on albums does not work on my desktop version.For...

alexwesterlund
Music Fan
Plan Premium Country Sweden Device Macbook Pro mid 2014 Operating System OS X 10.11.6 Spotify version 1.1.37.690.g8f3b16fc My Question or Issue I have had this problem for more tha...
2020-07-19 7:41:46 PM
2020-07-22 10:10:00 AM
alexwesterlund
Music Fan
1361 Views
1 replies
1 likes

1361 Views
1 replies
1 likes

Solved!! Is there any way to duplicate a playlist?

I remember there used to be a feature for this, but it doesn't seem to be there anymore.

mahalolia
Casual Listener
I remember there used to be a feature for this, but it doesn't seem to be there anymore.
2018-12-07 1:57:50 AM
2020-07-21 5:24:31 PM
Nirmyth
Visitor
5685 Views
5 replies
0 likes

5685 Views
5 replies
0 likes

[Bug 🐛] - Spotify Artist Feedback prompt showing for a Non-Artist.

Plan- Premium Country- Canada Device-Macbook Pro 2019 Operating System-MacOS My Question or Issue I received a feedback prompt for Artists, but i'm not an artist! I sometimes sing in the shower, and I have been known to play the guitar on the weekend...

JeffD1
Newbie
Plan - Premium Country - Canada 🇨🇦 Device -Macbook Pro 2019 Operating System -MacOS My Question or Issue I received a feedback prompt for Artists, b...
2020-07-20 8:34:15 PM
2020-07-21 3:59:47 PM
Billy-J
Spotify Star
551 Views
3 replies
2 likes
bug

551 Views
3 replies
2 likes

Please please can Facebook links open in the desktop app

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm aware this issue has been posted here before but until something has been done I think it...

Fdrunxddfuhb
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm awa...
2020-07-21 10:41:44 AM
2020-07-21 11:22:00 AM
AdamDamon
Spotify Star
381 Views
1 replies
2 likes

381 Views
1 replies
2 likes

Mac (Yosemite): Not able to install spotify

Hi, I have a very odd problem when trying to install the Spotify app on my Mac (I run Yosemite, but had the same issue with Maverics before). - I download the installation file "spotifyinstaller.zip" from the Spotify website and unzip it - I double c...

drepo
Regular
Hi, I have a very odd problem when trying to install the Spotify app on my Mac (I run Yosemite, but had the same issue with Maverics before). - I download the installation file "spotifyi...
2014-10-29 11:26:48 PM
2020-07-20 7:38:58 PM
spottyottiedopa
Gig Goer
10870 Views
8 replies
0 likes
Mac

10870 Views
8 replies
0 likes

Light mode - please help

There has been a new idea running for 6 years ever since Spotify abandoned a light mode and switched to a dark mode. I personally like the dark mode a I am sure many people do. However this dark mode presents a serious issue for older people and peop...

MarkWilliams123
Roadie
There has been a new idea running for 6 years ever since Spotify abandoned a light mode and switched to a dark mode. I personally like the dark mode a I am sure many people do. However this dark mode...
2020-07-20 11:34:36 AM
857 Views
0 replies
4 likes

857 Views
0 replies
4 likes

Solved!! Spotify will not install on macOS Catalina

PlanPremiumCountryUSADeviceMacBook Pro 2019Operating SystemmacOS Catalina My Question or IssueWhen I goto install the Spotify app on a beta version of macOS Catalina I get an alert that says the application can not be installed becuase Apple can not ...

socialwill
Casual Listener
Plan Premium Country USA Device MacBook Pro 2019 Operating System macOS Catalina My Question or Issue When I goto install the Spotify app on a beta version of macOS Catalina ...
2019-08-02 12:48:04 AM
2020-07-19 3:48:50 PM
GuitarMan58LP
Visitor
19527 Views
6 replies
0 likes

19527 Views
6 replies
0 likes

MacBook Pro touchbar media keys control Spotify playback of non-active login account

PlanDuoCountryUSA DeviceMacBook Pro 13-inch 2020, four Thunderbolt 3 portsOperating SystemmacOS Catalina 10.15.6 My Question or IssueMy wife and I both have login accounts on my MacBook Pro. She had left Spotify running on her login account (in the b...

jessewdouglas
Visitor
Plan Duo Country USA Device MacBook Pro 13-inch 2020, four Thunderbolt 3 ports Operating System macOS Catalina 10.15.6 My Question or Issue My wife and I both have login ac...
2020-07-18 12:16:48 AM
1467 Views
0 replies
1 likes

1467 Views
0 replies
1 likes

Spotify web player is not playing right

Every time I try to play songs in recent searches, it tends to never play and no songs load in that section whereas in recently played, songs play. How can this problem be fixed?FreeUnited States Device(Macbook Pro late 2017)Operating System(macOS Ca...

trevontrent
Newbie
Every time I try to play songs in recent searches, it tends to never play and no songs load in that section whereas in recently played, songs play. How can this problem be fixed? Free United States...
2020-07-18 7:15:06 AM
2020-07-18 5:31:58 PM
Billy-J
Spotify Star
371 Views
1 replies
0 likes

371 Views
1 replies
0 likes

Superuser Contribution A blank page is displayed on clicking liked music

A blank page is displayed on clicking liked music. Screen recording attached.PlanFreeCountry: India DeviceMacBook proOperating System(Mac OS) My Question or Issue

sha_beebk
Casual Listener
A blank page is displayed on clicking liked music. Screen recording attached. Plan Free Country: India Device MacBook pro Operating System (Mac OS) My Question or Issue ...
2020-07-16 8:28:13 AM
2020-07-16 4:09:58 PM
Elena
Moderator
373 Views
2 replies
0 likes

373 Views
2 replies
0 likes

Solved!! Spotify not working for macOS Catalina 10.5.3

I've read other posts but can't find a fix for my issue. I'm using a desktop macOS Macbook Pro mid-2012 model, Catalina 10.15.3 upgrade. The installer and application downloads and opens, but the home screen, search and selection doesn't work when yo...

emmelody
Casual Listener
I've read other posts but can't find a fix for my issue. I'm using a desktop macOS Macbook Pro mid-2012 model, Catalina 10.15.3 upgrade. The installer and application downloads and opens, bu...
2020-03-30 11:40:55 PM
2020-07-16 3:53:30 PM
lucasmerkel
Visitor
3425 Views
2 replies
0 likes

3425 Views
2 replies
0 likes

"Next Up" Repopulates upon completion

How can I reset the "Next Up" section so that I can add to the queue and have the music stop when the queue is done? I've wound up in the rabbit hole by trying to figure out the proper way to queue an album while I am already listening to an album.Th...

mouse_8b
Newbie
How can I reset the "Next Up" section so that I can add to the queue and have the music stop when the queue is done? I've wound up in the rabbit hole by trying to figure out the proper way t...
2020-07-13 11:42:22 PM
2020-07-16 2:54:12 AM
Joel-M
Composer
521 Views
1 replies
0 likes

521 Views
1 replies
0 likes

Solved!!Superuser Contribution Can't load facebook friends activity in desktop app

PlanPremium DeviceMac DesktopOperating SystemHigh Sierra 10.13.6 (17G13035) My Question or IssueI have enabled the "process my facebook data" option in my account and the permissions for Spotify in Facebook are also active but I keep receiving the me...

aldin9788
Casual Listener
Plan Premium Device Mac Desktop Operating System High Sierra 10.13.6 (17G13035) My Question or Issue I have enabled the "process my facebook data" option in my account and...
2020-06-23 6:49:14 PM
2020-07-15 10:20:50 PM
aldin9788
Casual Listener
1002 Views
6 replies
0 likes

1002 Views
6 replies
0 likes

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