Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

15563 Views

79 replies

9 likes

  • 15563 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38133 Views

8 replies

1 likes

  • 38133 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

37978 Views

7 replies

0 likes

  • 37978 Views
  • 7 replies
  • 0 likes

Solved!! Playlist files cannot be found/played in other country

Hello all, I have a problem. My friend and I have the same account and I'm creating playlists for him. Each and every track is playing for me fine here in Norway, but he cannot find some of the tracks in his home country. It looks like these tracks w...

Newbie

Hello all,  I have a problem.  My friend and I have the same account and I'm creating playlists for him.  Each and every track is playing for me fine here in Norway, but he cannot...

Joe

Community Legend

1013 Views

1 replies

0 likes

Mac
  • 1013 Views
  • 1 replies
  • 0 likes

Solved!! Finding Playlist Bug?

Hi everyone, I'm posting this here because I'm unable to post in the "Bugs" section. I'm working on OS X 10.9. After listening to an advertisement which pointed to a new playlist "Taste the summer" and being half a second too late to click on the ban...

Newbie

Hi everyone,   I'm posting this here because I'm unable to post in the "Bugs" section. I'm working on OS X 10.9. After listening to an advertisement which pointed to a new playlist "Taste th...

pnc

Community Legend

964 Views

1 replies

0 likes

Mac
  • 964 Views
  • 1 replies
  • 0 likes

Solved!! The Browse function

I love the "Browse" function in the web-based Spotify app, but I am simply not able to find it in my desktop app. How can I save the same playlists in my desktop app that I follow online? This should happen automatically via their servers, but it doe...

Newbie

I love the "Browse" function in the web-based Spotify app, but I am simply  not able to find it in my desktop app. How can I save the same playlists in my desktop app that I follow online? This ...

Merik

Community Legend

12437 Views

13 replies

0 likes

Mac
  • 12437 Views
  • 13 replies
  • 0 likes

Solved!! Spotify crashes as soon as I open it, on Mac

So like it says, as soon as I open my spotify app on my Mac, it crashes. Before, the login keychain thing that plagues mac computers came up and asked me to put my password in for the keychain, for spotify to remember. I didn't know my login password...

Gig Goer

So like it says, as soon as I open my spotify app on my Mac, it crashes. Before, the login keychain thing that plagues mac computers came up and asked me to put my password in for the keychain, for s...

Peter__

Community Legend

1122 Views

1 replies

0 likes

Mac
  • 1122 Views
  • 1 replies
  • 0 likes

Solved!! [Mac] Spotify Helper forces MBP to use dedicated video card -> battery drain

Dear Spotify Community, Ever since I got my new MBP, I installed a little app (gfxCardStatus v.2.3) which show which is the currently used GPU. When I'm travelling I try to use my integrated graphics card - so that I can conserve battery power. Unfor...

Casual Listener

Dear Spotify Community,    Ever since I got my new MBP, I installed a little app (gfxCardStatus v.2.3) which show which is the currently used GPU. When I'm travelling I try to use my ...

Peter__

Community Legend

2642 Views

1 replies

1 likes

  • 2642 Views
  • 1 replies
  • 1 likes

Solved!! Album not available in United States

Hi I want to pay my subscription in Dollars because I live on the small Island Curacao and our currency is also Dollars. So I set my Location as USA but now i cant find a lot of famous dutch hiphop artists like Opposites and Fresku. The thing is i ca...

Casual Listener

Hi   I want to pay my subscription in Dollars because I live on the small Island Curacao and our currency is also Dollars.   So I set my Location as USA but now i cant find a lot of...

Peter__

Community Legend

893 Views

1 replies

0 likes

Mac
  • 893 Views
  • 1 replies
  • 0 likes

Solved!! Spotify crashes when adding/removing tracks from Long Playlists

Whenever I add new albums to my "check out" playlist--which is about 3900 total songs at this point--the desktop app freezes and I get the spinning ball of death. However, if I force quite and then re-add the same album it works, but then breaks when...

Regular

Whenever I add new albums to my "check out" playlist--which is about 3900 total songs at this point--the desktop app freezes and I get the spinning ball of death. However, if I force quite and then r...

Becalmed

Regular

1240 Views

2 replies

0 likes

Mac
  • 1240 Views
  • 2 replies
  • 0 likes

Solved!! Spotify crashes instantly after login. Mac 10.8.4

=== START OF TEMPLATE === Description I've just got a new Mac Mini and copied my old system (running 10.6.8) over to it using Time Machine. Spotify app crashes immediately after it asks for my username and password. After I've input my username and p...

Casual Listener

 === START OF TEMPLATE ===   Description I've just got a new Mac Mini and copied my old system (running 10.6.8) over to it using Time Machine. Spotify app crashes immediately after it...

Merik

Community Legend

3514 Views

10 replies

1 likes

  • 3514 Views
  • 10 replies
  • 1 likes

Solved!! Clearly incorrect audio playing for this album:

Igor Stravinsky – Stravinsky Conducts Stravinsky (1951-1957) I've only listened to it using the Mac Desktop client so I posted here. I'm getting a completely different album than I expected.

Visitor

Igor Stravinsky – Stravinsky Conducts Stravinsky (1951-1957)   I've only listened to it using the Mac Desktop client so I posted here.   I'm getting a completely different album tha...

user-removed

Not applicable

753 Views

2 replies

0 likes

Mac
  • 753 Views
  • 2 replies
  • 0 likes

Solved!! Can't open Spotify, it keeps crashing, and no one at Spotify has responded to help. Awesome!

For about a month now, I havent been able to open my Spotify. I click the icon on the dock, and it bounces as if it was going to open, and before it does, I get a message saying "The application Spotify quit unexpectedly. Mac OS X and other applicati...

Visitor

For about a month now, I havent been able to open my Spotify. I click the icon on the dock, and it bounces as if it was going to open, and before it does, I get a message saying "The application Spot...

Funkydef

Casual Listener

15913 Views

26 replies

2 likes

Mac
  • 15913 Views
  • 26 replies
  • 2 likes

Solved!! Spotify Won't start all of a sudden. Mac OX 10.7.4

When I try to open spotify it bounces once in my dock and does nothing. No crash report, it just refuses to open. I've tried reinstalling.

Newbie

When I try to open spotify it bounces once in my dock and does nothing. No crash report, it just refuses to open. I've tried reinstalling. 

graceyu

Newbie

34572 Views

133 replies

0 likes

  • 34572 Views
  • 133 replies
  • 0 likes

Solved!! Spotify won't launch - Mac 10.7.5

I've read thru other similar posts, and tried some of the suggestions, but nothing is working for me. The other posts are older so I'm hoping for newer info... Spotify was working perfectly until a couple days ago. My computer crashed and after reboo...

Visitor

I've read thru other similar posts, and tried some of the suggestions, but nothing is working for me.  The other posts are older so I'm hoping for newer info...   Spotify was working pe...

user-removed

Not applicable

6650 Views

3 replies

1 likes

Mac
  • 6650 Views
  • 3 replies
  • 1 likes

Solved!! Spotify won't update from version 0.9.6.81

I have Spotify 0.9.8.61 - my version screen https://www.dropbox.com/s/gi8il6su9r6rq7a/Zrzut%20ekranu%202014-02-04%2023.50.03.jpg As you can see, the client tells me, that new version is waiting for me, but after reboot of the client the mesage appear...

Regular

I have Spotify 0.9.8.61 - my version screen https://www.dropbox.com/s/gi8il6su9r6rq7a/Zrzut%20ekranu%202014-02-04%2023.50.03.jpg   As you can see, the client tells me, that new version is ...

Joe

Community Legend

2346 Views

1 replies

1 likes

Mac
  • 2346 Views
  • 1 replies
  • 1 likes

Solved!! Spotify app is frozen on iPhone. Keeps saying 'waiting'

My spotify app is just saying waiting and i cannot access my music. Please advise what to do

Newbie

My spotify app is just saying waiting and i cannot access my music.  Please advise what to do

Joe

Community Legend

19383 Views

5 replies

0 likes

Mac
  • 19383 Views
  • 5 replies
  • 0 likes

Solved!! [MAC] After I deleted my library folder for Spotify, I've been having issues.

I noticed the following issues after starting up Spotify shortly afterwards: - My starred playist is gone. It soon gave me 3 songs. (My library is kinda normal) - It crashes - The music stops randomly. It seems to continue playing the song if I comma...

Casual Listener

I noticed the following issues after starting up Spotify shortly afterwards:   - My starred playist is gone. It soon gave me 3 songs. (My library is kinda normal)   - It crashes &...

Peter__

Community Legend

1163 Views

2 replies

0 likes

  • 1163 Views
  • 2 replies
  • 0 likes

Solved!! Spotify on a managed (non administrator) Mac account, problems with web helper program

Hello, I use Spotify (Premium) on a Mac user account with restricted access to some programs and web pages to protect my children. Since app 5 days, the setup seems to have changed because the user has no right to use spotify web helper. Usually, the...

Casual Listener

Hello, I use Spotify (Premium) on a Mac user account with restricted access to some programs and web pages to protect my children. Since app 5 days, the setup seems to have changed because the user h...

spotonamac

Casual Listener

9213 Views

3 replies

0 likes

Mac
  • 9213 Views
  • 3 replies
  • 0 likes

Solved!! Problem with subscribed playlist and next song

Hello, When i'm playing a song in a playlist i'm following (a spotify playlist for example), If i want to play the next song, Spotify always plays a song from a personal playlist and not from the followed playlist i'm currently listening. Does anyone...

Casual Listener

  Hello,   When i'm playing a song in a playlist i'm following (a spotify playlist for example), If i want to play the next song, Spotify always plays a song from a personal playlist ...

psxmax80

Casual Listener

907 Views

2 replies

0 likes

Mac
  • 907 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution How to export playlist text from Spotify to itunes ?

Hey ! I have a trouble that I can't resolve and I hope you can help. A year ago, I have imported all my playlist from itunes to spotify and it works great in Spotify. Don't need anymore to use iTunes on my mac. But now I have a problem with iTunes. M...

Casual Listener

Hey !    I have a trouble that I can't resolve and I hope you can help. A year ago, I have imported all my playlist from itunes to spotify and it works great in Spotify. Don't need an...

Peter__

Community Legend

39600 Views

13 replies

0 likes

Mac
  • 39600 Views
  • 13 replies
  • 0 likes

Solved!! Grey "offline" symbol on Mac

So, when I went to USA I made sure to click the "Available Offline" switch on 2 of my playlists but when one of them was finished it had a grey "offline" symbol on it instead of the regular green one. It still works offline however, first I thought t...

Roadie

So, when I went to USA I made sure to click the "Available Offline" switch on 2 of my playlists but when one of them was finished it had a grey "offline" symbol on it instead of the regular green one...

GnagarN

Roadie

1058 Views

1 replies

0 likes

Mac
  • 1058 Views
  • 1 replies
  • 0 likes