Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1549 Views
1 replies
0 likes

1549 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3901 Views
1 replies
0 likes

3901 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3152 Views
1 replies
3 likes

3152 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38327 Views
19 replies
1 likes
music stops

38327 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164841 Views
0 replies
35 likes
Mac

164841 Views
0 replies
35 likes

Light mode - please help

There has been a new idea running for 6 years ever since Spotify abandoned a light mode and switched to a dark mode. I personally like the dark mode a I am sure many people do. However this dark mode presents a serious issue for older people and peop...

MarkWilliams123
Roadie
There has been a new idea running for 6 years ever since Spotify abandoned a light mode and switched to a dark mode. I personally like the dark mode a I am sure many people do. However this dark mode...
2020-07-20 11:34:36 AM
782 Views
0 replies
4 likes

782 Views
0 replies
4 likes

Solved!! Spotify will not install on macOS Catalina

PlanPremiumCountryUSADeviceMacBook Pro 2019Operating SystemmacOS Catalina My Question or IssueWhen I goto install the Spotify app on a beta version of macOS Catalina I get an alert that says the application can not be installed becuase Apple can not ...

socialwill
Casual Listener
Plan Premium Country USA Device MacBook Pro 2019 Operating System macOS Catalina My Question or Issue When I goto install the Spotify app on a beta version of macOS Catalina ...
2019-08-02 12:48:04 AM
2020-07-19 3:48:50 PM
GuitarMan58LP
Visitor
19300 Views
6 replies
0 likes

19300 Views
6 replies
0 likes

MacBook Pro touchbar media keys control Spotify playback of non-active login account

PlanDuoCountryUSA DeviceMacBook Pro 13-inch 2020, four Thunderbolt 3 portsOperating SystemmacOS Catalina 10.15.6 My Question or IssueMy wife and I both have login accounts on my MacBook Pro. She had left Spotify running on her login account (in the b...

jessewdouglas
Visitor
Plan Duo Country USA Device MacBook Pro 13-inch 2020, four Thunderbolt 3 ports Operating System macOS Catalina 10.15.6 My Question or Issue My wife and I both have login ac...
2020-07-18 12:16:48 AM
1391 Views
0 replies
1 likes

1391 Views
0 replies
1 likes

Spotify web player is not playing right

Every time I try to play songs in recent searches, it tends to never play and no songs load in that section whereas in recently played, songs play. How can this problem be fixed?FreeUnited States Device(Macbook Pro late 2017)Operating System(macOS Ca...

trevontrent
Newbie
Every time I try to play songs in recent searches, it tends to never play and no songs load in that section whereas in recently played, songs play. How can this problem be fixed? Free United States...
2020-07-18 7:15:06 AM
2020-07-18 5:31:58 PM
Billy-J
Spotify Star
337 Views
1 replies
0 likes

337 Views
1 replies
0 likes

Superuser Contribution A blank page is displayed on clicking liked music

A blank page is displayed on clicking liked music. Screen recording attached.PlanFreeCountry: India DeviceMacBook proOperating System(Mac OS) My Question or Issue

sha_beebk
Casual Listener
A blank page is displayed on clicking liked music. Screen recording attached. Plan Free Country: India Device MacBook pro Operating System (Mac OS) My Question or Issue ...
2020-07-16 8:28:13 AM
2020-07-16 4:09:58 PM
Elena
Moderator
339 Views
2 replies
0 likes

339 Views
2 replies
0 likes

Solved!! Spotify not working for macOS Catalina 10.5.3

I've read other posts but can't find a fix for my issue. I'm using a desktop macOS Macbook Pro mid-2012 model, Catalina 10.15.3 upgrade. The installer and application downloads and opens, but the home screen, search and selection doesn't work when yo...

emmelody
Casual Listener
I've read other posts but can't find a fix for my issue. I'm using a desktop macOS Macbook Pro mid-2012 model, Catalina 10.15.3 upgrade. The installer and application downloads and opens, bu...
2020-03-30 11:40:55 PM
2020-07-16 3:53:30 PM
lucasmerkel
Visitor
3375 Views
2 replies
0 likes

3375 Views
2 replies
0 likes

"Next Up" Repopulates upon completion

How can I reset the "Next Up" section so that I can add to the queue and have the music stop when the queue is done? I've wound up in the rabbit hole by trying to figure out the proper way to queue an album while I am already listening to an album.Th...

mouse_8b
Newbie
How can I reset the "Next Up" section so that I can add to the queue and have the music stop when the queue is done? I've wound up in the rabbit hole by trying to figure out the proper way t...
2020-07-13 11:42:22 PM
2020-07-16 2:54:12 AM
Joel-M
Composer
476 Views
1 replies
0 likes

476 Views
1 replies
0 likes

Solved!!Superuser Contribution Can't load facebook friends activity in desktop app

PlanPremium DeviceMac DesktopOperating SystemHigh Sierra 10.13.6 (17G13035) My Question or IssueI have enabled the "process my facebook data" option in my account and the permissions for Spotify in Facebook are also active but I keep receiving the me...

aldin9788
Casual Listener
Plan Premium Device Mac Desktop Operating System High Sierra 10.13.6 (17G13035) My Question or Issue I have enabled the "process my facebook data" option in my account and...
2020-06-23 6:49:14 PM
2020-07-15 10:20:50 PM
aldin9788
Casual Listener
932 Views
6 replies
0 likes

932 Views
6 replies
0 likes

Solved!! I can't see Friend Activity on Desktop App

PlanPremiumCountryRussia DeviceMacBook'12 2017Operating SystemmacOS Mojave. Version 10.14 My Question or IssueI can't even see the little window for Friend Activity on my Mac Desktop app as if this function isn't available for me. Yet my friends from...

theAscarGoesTo
Casual Listener
Plan Premium Country Russia Device MacBook'12 2017 Operating System macOS Mojave. Version 10.14 My Question or Issue I can't even see the little window for Friend Activity on...
2020-07-15 6:53:44 PM
2020-07-15 9:36:35 PM
theAscarGoesTo
Casual Listener
6569 Views
1 replies
0 likes

6569 Views
1 replies
0 likes

Sign in with Apple

PlanPremiumCountryRussiaDeviceMacbook Pro late 2016Operating SystemMacOS BigSur beta2 My Question or IssueI have used 'Sign in with Apple' option to connect to Spotify and subscribe to premium account. I was successfully able to do so on my iPad and ...

ArtemX9
Visitor
Plan Premium Country Russia Device Macbook Pro late 2016 Operating System MacOS BigSur beta2 My Question or Issue I have used 'Sign in with Apple' option to connect to Spotify and su...
2020-07-14 10:11:30 PM
2020-07-15 4:21:03 PM
Billy-J
Spotify Star
532 Views
2 replies
0 likes

532 Views
2 replies
0 likes

Virus take control of my desktop mac cursor from the desktop spotify app

Mi nombre es Pedro Martín soy usuario Free vivo en Chile Device: Macbook Pro mid 2013 Hoy a las 13.30 hrs horario Chileno, alguien o algo tomo el control del cursor de mi mac, moviéndolo aleatoriamente, presionando carpetas y archivos de forma random...

pedromartinfeli
Visitor
Mi nombre es Pedro Martín soy usuario Free vivo en Chile Device: Macbook Pro mid 2013 Hoy a las 13.30 hrs horario Chileno, alguien o algo tomo el control del cursor de mi mac, ...
2020-07-14 8:14:53 PM
311 Views
0 replies
0 likes
control device lacks features
Virus

311 Views
0 replies
0 likes

Reordering songs on a personal playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can no longer find an "edit" button that allows me to re-order songs on a playlist I've cre...

andreaxgrant
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can n...
2020-07-08 11:11:57 PM
2020-07-14 6:05:22 PM
Billy-J
Spotify Star
623 Views
3 replies
0 likes

623 Views
3 replies
0 likes

Spotify crashes immediately after opening.

Tried reinstalling, restarting computer and clearing cache doesn't work.

deziel
Casual Listener
Tried reinstalling, restarting computer and clearing cache doesn't work.
2020-07-14 3:39:33 PM
2020-07-14 5:58:45 PM
Billy-J
Spotify Star
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Download button gone after updating spotify to the webplayer

Is this feature gone for a short period of time? Because it is essential being able to listen while no wifi is available Kindly jullek57

jullek57
Casual Listener
Is this feature gone for a short period of time? Because it is essential being able to listen while no wifi is available Kindly jullek57
2020-07-11 2:06:42 AM
2020-07-14 5:29:28 PM
Billy-J
Spotify Star
749 Views
3 replies
0 likes

749 Views
3 replies
0 likes

Mac OS - cache not found in finder - local files still exist on re-install

Premium - US planMac OS 10.14.6 I have tried multiple times to modify my local files. The cache remains after reinstall. I have searched /library/caches and /library/application for "spotify" and find nothing that has been described in how to permane...

sycamorefarm
Visitor
Premium - US plan Mac OS 10.14.6 I have tried multiple times to modify my local files. The cache remains after reinstall. I have searched /library/caches and /library/application for "spoti...
2020-07-14 5:26:53 PM
307 Views
0 replies
0 likes

307 Views
0 replies
0 likes

Solved!! Playlist Cover Image Not Updating

PlanPremium - Family PlanCountryUnited KingdownDevice(Macbook Pro - 13 inch, 2020, iPhone 11)Operating System(macOS Catalina 10.15.5, iOS 13.5.1) My Question or IssueWhen going to replace old playlist cover images with new images, the new image stays...

sdrain02
Newbie
Plan Premium - Family Plan Country United Kingdown Device (Macbook Pro - 13 inch, 2020, iPhone 11) Operating System (macOS Catalina 10.15.5, iOS 13.5.1) My Question or Issue When goi...
2020-07-13 12:15:26 AM
2020-07-14 9:58:48 AM
Emilia_8
Community Legend
3373 Views
1 replies
0 likes

3373 Views
1 replies
0 likes

Solved!!Superuser Contribution Won't let option forget device on Mac OS Sierra 10.12.6

PlanFreeCountryN/ADeviceMac OS Sierra 10.12.6Operating SystemApple Devices So I was listening to Rap God (Clean Version) on my iPad when I open my Mac to listen in the Mac instead. But it said that the device is connected. I opened my iPad so my iPad...

MusicCanHelp
Casual Listener
Plan Free Country N/A Device Mac OS Sierra 10.12.6 Operating System Apple Devices So I was listening to Rap God (Clean Version) on my iPad when I open my Mac to listen in the Mac inst...
2020-07-13 9:17:10 AM
2020-07-14 5:47:35 AM
MusicCanHelp
Casual Listener
546 Views
2 replies
0 likes

546 Views
2 replies
0 likes

Spotify display off for recently played + playlist covers

Plan: Premium Family PlanCountry: Canada Device: Macbook Air late 2015Operating System: Macbook OS x El Capitan, version 10.11.5 Spotify version: 1.1.37.690.g8f3b16fc Spotify seems to show old information a lot in the desktop app as well as the web v...

carolinezzz
Visitor
Plan: Premium Family Plan Country: Canada Device: Macbook Air late 2015 Operating System: Macbook OS x El Capitan, version 10.11.5 Spotify version: 1.1.37.690.g8...
2020-07-13 9:02:12 PM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

My Spotify Doesn't open

Yesterday, I tried to open my Spotify on pc but it does, in seconds he has been closed idk why, also i have downloaded the 1.5 and recommend version. I don't know what to do

D_likesan
Visitor
Yesterday, I tried to open my Spotify on pc but it does, in seconds he has been closed idk why, also i have downloaded the 1.5 and recommend version. I don't know what to do
2020-07-12 7:32:56 PM
2020-07-12 9:39:07 PM
Billy-J
Spotify Star
418 Views
1 replies
1 likes

418 Views
1 replies
1 likes

Solved!! Multiple Local File Problems

I've been having some trouble with my local files, both before and after i've tried changing song titles and other metadata. - Whole albums just won't play (One album can only play the one song that I changed the title of. All of the other songs in t...

user-removed
Visitor
I've been having some trouble with my local files, both before and after i've tried changing song titles and other metadata. - Whole albums just won't play (One album can only play the ...
2017-04-22 12:28:44 PM
2020-07-12 8:00:08 PM
Yungpumpgang
Newbie
13364 Views
6 replies
0 likes
Mac

13364 Views
6 replies
0 likes

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