Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 545 Views
  • 1 replies
  • 0 likes
  • 545 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3153 Views
  • 1 replies
  • 0 likes
  • 3153 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2266 Views
  • 1 replies
  • 3 likes
  • 2266 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37064 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37064 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163781 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163781 Views
  • 0 replies
  • 34 likes

Horrible new UI with bare-minimum features

PlanPremiumCountryUSADeviceMacBook Pro--My Question or Issue I have recently come to understand I have been given a new update on the Spotify desktop app that is absolutely horrible. Here are some of the features no longer available:Friend activityFo...

  • Regular
  • Plan Premium Country USA Device MacBook Pro -- My Question or Issue   I have recently come to understand I have been given a new update on the Spotify desktop app that is absolutely hor...
  • ThatSofia
  • Newbie
  • 3741 Views
  • 10 replies
  • 20 likes
  • Desktop
    Interface
    test
    UI
  • 3741 Views
  • 10 replies
  • 20 likes

Spotify app breaks Input Source switching

The Spotify desktop app for macOS breaks input source switching via the Caps Lock key. This is a checkbox found under System Preferences > Keyboards > Input Sources when you have multiple input sources installed. This works fine when the Spotify app ...

  • Visitor
  • The Spotify desktop app for macOS breaks input source switching via the Caps Lock key.  This is a checkbox found under System Preferences > Keyboards > Input Sources when you have multiple...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Vote here if you are dissatisfied with this new Spotify app for new Apple users

I've seen the same stock useless answer from Moderators to everyone's question why the "new" Spotify app is garbage, but many of us are forced to use anyways. Apparently, there is a post with a Vote page that is soliciting votes to offer users the OP...

  • Music Fan
  • I've seen the same stock useless answer from Moderators to everyone's question why the "new" Spotify app is garbage, but many of us are forced to use anyways.  Apparently, there is a post with a...
  • KC70
  • Music Fan
  • 858 Views
  • 2 replies
  • 6 likes
  • apple
    Beta
    Desktop
    Mac
  • 858 Views
  • 2 replies
  • 6 likes

I have Mac IOS 10.9.5 version but cant install Spotify, can anybody can help me, thks

PlanFree/PremiumCountryMexicoDeviceMac IOS 10.9.5Operating System IOS 10.9.5(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country Mexico Device Mac IOS 10.9.5 Operating System  IOS 10.9.5 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 867 Views
  • 1 replies
  • 0 likes
  • 867 Views
  • 1 replies
  • 0 likes

Siri with Spotify doesn't work

PlanPremiumCountryEstoniaDeviceMacbook Pro 2019 Base modelOperating SystemmacOS Catalina My Question or IssueWhen telling Siri to play a song on Spotify, it says: "You'll need to update Spotify before i can help with that". It shows the Appstore butt...

  • Newbie
  •   Plan Premium Country Estonia Device Macbook Pro 2019 Base model Operating System macOS Catalina   My Question or Issue When telling Siri to play a song on Spotify, it says: "Yo...
  • Billy-J
  • Spotify Star
  • 1402 Views
  • 1 replies
  • 0 likes
  • 1402 Views
  • 1 replies
  • 0 likes

MacBook Pro Spotify app

Hi All On my MacBook Pro automatically a new Spotify app was installed. Apart from the fact I really aren't that happy about the look of it, it also lacks a lot of functionality. How can I sort playlists? And, most annoyingly, I cannot select multipl...

  • Visitor
  • Hi All   On my MacBook Pro automatically a new Spotify app was installed. Apart from the fact I really aren't that happy about the look of it, it also lacks a lot of functionality. How can I s...
  • Billy-J
  • Spotify Star
  • 545 Views
  • 1 replies
  • 2 likes
  • 545 Views
  • 1 replies
  • 2 likes

UI/UX bug: Clear search button (X) opens the recent search page

PlanPremium DeviceMacbook Pro mid 2015 Operating Systemmacos catalina My Question or IssuePressing the clear search button (X) opens up the recent searches page (same way as pressing the search bar normally would). Clearing the search bar should do j...

  • Casual Listener
  • Plan Premium   Device Macbook Pro mid 2015   Operating System macos catalina   My Question or Issue Pressing the clear search button (X) opens up the recent searches page (sa...
  • joe_____
  • Casual Listener
  • 605 Views
  • 4 replies
  • 0 likes
  • 605 Views
  • 4 replies
  • 0 likes

Spotify prevents IMac screen saver from working - any ideas

I have identified that a file within Spotify prevents screen saver and sleep from working on Mac IOS 10.15.5. Troubleshooted with apple and the file "spotify helper" prevents this. I have spent time trouble shhooting and its definitely the case. Spot...

  • Casual Listener
  • I have identified that a file within Spotify prevents screen saver and sleep from working on Mac IOS 10.15.5. Troubleshooted with apple and the file "spotify helper" prevents this. I have spent time ...
  • MrGC
  • Music Fan
  • 1111 Views
  • 3 replies
  • 1 likes
  • 1111 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Mac] Clicking on album art highlights wrong song in sorted playlists

Plan: PremiumCountry: USA
 Device(Macbook Pro 2015)Operating System(MacOS 10.14.6 Mojave) My Question or IssueOngoing issue I see every single day while I am paying for a premium subscription. Clicking on the album artwork will navigate to the wrong ...

  • Visitor
  • Plan: Premium Country: USA
   Device (Macbook Pro 2015) Operating System (MacOS 10.14.6 Mojave)   My Question or Issue Ongoing issue I see every single day while I am paying for a ...
  • AeroZ
  • Composer
  • 370 Views
  • 2 replies
  • 0 likes
  • 370 Views
  • 2 replies
  • 0 likes

Playlist Descriptions

PlanFamily PremiumCountryUSADeviceMacbook Pro 2019Operating SystemMacOS 10.15.5My Question or IssueWhen I go and update my playlist descriptions it will change for 5 seconds and go back to what I had them as before. I've updated the desktop version, ...

  • Visitor
  • Plan Family Premium Country USA Device Macbook Pro 2019 Operating System MacOS 10.15.5 My Question or Issue When I go and update my playlist descriptions it will change for 5 seconds and go ...
  • Emilia_8
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • 350 Views
  • 1 replies
  • 0 likes

Please Help Vote: Adjust column width

Many of us have been requesting this feature since 2015 but it keeps getting closed due to lack of voting. Please take .000002 seconds to head over to this post and vote. https://community.spotify.com/t5/Live-Ideas/Desktop-Playlists-Resize-width-of-i...

  • Gig Goer
  • Many of us have been requesting this feature since 2015 but it keeps getting closed due to lack of voting. Please take .000002 seconds to head over to this post and vote. https://community.spoti...
  • 350 Views
  • 0 replies
  • 0 likes
  • Feature
    Ideas
    newidea
    Vote
  • 350 Views
  • 0 replies
  • 0 likes

The length of songs in my playlist is missing? Now it just shows title, artist, and download date..

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • jeannettehoward
  • Regular
  • 360 Views
  • 1 replies
  • 1 likes
  • 360 Views
  • 1 replies
  • 1 likes

BUG: Full Screen Desktop Thumbnail Showing A Blank Black Image

Happen on MacOS 10.14.6 (18G84). When using Spotify on full screen, the top desktop thumbnail is missing and we get just a black square.It used to work OK a few months back.Tried to reinstall spotify, I updated MacOS several times on the last few mon...

  • Casual Listener
  • Happen on MacOS 10.14.6 (18G84).   When using Spotify on full screen, the top desktop thumbnail is missing and we get just a black square. It used to work OK a few months back. Tried to...
  • b_dixon
  • Newbie
  • 2353 Views
  • 10 replies
  • 0 likes
  • black screen
    bug
    full screen
  • 2353 Views
  • 10 replies
  • 0 likes

Home Recently Played List not updating

PlanFree/PremiumCountryUSDevice2015 Macbook Pro 15 inchOperating SystemMac OS Sierra 10.12.6 My Question or IssueMy "Recently Played" list under "Home" on the desktop app stopped updating for weeks, logging out or reinstalling desktop app won't help....

  • Casual Listener
  • Plan Free/Premium Country US Device 2015 Macbook Pro 15 inch Operating System Mac OS Sierra 10.12.6   My Question or Issue My "Recently Played" list under "Home" on the desktop app sto...
  • Qiwi3
  • Casual Listener
  • 1164 Views
  • 5 replies
  • 7 likes
  • 1164 Views
  • 5 replies
  • 7 likes

Superuser Contribution Spotify not appearing in the app store and website won't open

PlanPremium CountryDenmark DeviceMacbook Pro late 2016) Operating SystemMacOS Catalina - Version 10.15.4 My Question or IssueI had Spotify on my Mac and I was listening to music, when suddenly it just stopped working and it said that the app was eith...

  • Regular
  •   Plan Premium   Country Denmark   Device Macbook Pro late 2016)   Operating System MacOS Catalina - Version 10.15.4   My Question or Issue I had Spotify o...
  • Chritizin1996
  • Regular
  • 1655 Views
  • 8 replies
  • 0 likes
  • 1655 Views
  • 8 replies
  • 0 likes

Superuser Contribution I can't play certian songs

PlanPremium (Family)CountryGermany DeviceMacbookOperating SystemiOS 10 My Question or Issue:There are certain songs that I am just unable to play. Specifically, I was trying to play All Alone by Lenny Bruce (below) and it is simply unavailable. I hav...

Screenshot 2020-06-24 at 22.34.22.png
  • Visitor
  • Plan Premium (Family) Country Germany   Device Macbook Operating System iOS 10   My Question or Issue: There are certain songs that I am just unable to play. Specifically, I was ...
  • Ivan
  • Spotify Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Why can't I sort the Playlist menu in Alphabetical order - Windows App

Why can't I sort the Playlist menu in Alphabetical order - on the Windows App? I see this has been asked by the community for over 8 years now!! https://community.spotify.com/t5/Desktop-Mac/Alphabetical-sorting-of-playlists-after-all-this-years-still...

  • Music Fan
  • Why can't I sort the Playlist menu in Alphabetical order - on the Windows App?   I see this has been asked by the community for over 8 years now!!   https://community.spotify.com/t5/Des...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Sort Playlists Desktop Mac (playlists themselves; not the songs within a playlist)

Family PlanPremiumUSA 13' Mac 2017 running Calatina 10.15.4 My Question or Issue:I'd like to sort playlists on the desktop app. Could be by name, date created, date modified, owner/creator, collaborative vs. private vs. public, etc. But you cannot do...

  • Newbie
  • ...odified, owner/creator, collaborative vs. private vs. public, etc. But you cannot do this today for some reason (despite the fact that a similar sort capability *is* currently available on mobile/iOS).&n...
  • user-removed
  • Not applicable
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Ignores Year Old Regression Bugs

Plan: PremiumCountry: USA Device(Macbook Pro 2015)Operating System(MacOS 10.14.6 Mojave) My Question or IssueOngoing issue I see every single day while I am paying for a premium subscription. Clicking on the album artwork will navigate to the wrong s...

  • Visitor
  • Plan: Premium Country: USA   Device (Macbook Pro 2015) Operating System (MacOS 10.14.6 Mojave)   My Question or Issue Ongoing issue I see every single day while I am paying for a...
  • user-removed
  • Not applicable
  • 322 Views
  • 2 replies
  • 0 likes
  • 322 Views
  • 2 replies
  • 0 likes

Superuser Contribution Remove explicit content - using webplayer

Hi all I am using webplayer and I would like to disable explicit content. I cannot find the setting. I am following the steps described here https://support.spotify.com/uk/using_spotify/system_settings/explicit-content/ Is there a way to remove expli...

  • Casual Listener
  • Hi all   I am using webplayer and I would like to disable explicit content. I cannot find the setting.   I am following the steps described  here https://support.spotify.com/u...
  • Pippo222
  • Casual Listener
  • 7867 Views
  • 2 replies
  • 1 likes
  • 7867 Views
  • 2 replies
  • 1 likes