Announcements

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 27180 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 27180 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158438 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158438 Views
  • 0 replies
  • 34 likes

Persistent 'cannot play this song' error after resuming from a long pause

This error is occurring on a 2017 Macbook Pro 13" Retina operating OS X Catalina 10.15.1. Any time I pause play on Spotify and resume after an extended period (anywhere from 5 minutes onwards), Spotify persistently gives me the 'cannot play this song...

  • Newbie
  • This error is occurring on a 2017 Macbook Pro 13" Retina operating OS X Catalina 10.15.1.   Any time I pause play on Spotify and resume after an extended period (anywhere from 5 minutes onward...
  • Loxer
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • 340 Views
  • 1 replies
  • 0 likes

Phone app doesn't sync with Mac Desktop App

PlanPremiumCountryHong Kong Device Macbook Air Early 2015 & IphoneXS iOS13 My Question or IssueI saved music on my iphone to my "Liked Songs" Playlist, but it doesn't sync to my Macbook Desktop App. I checked on the Web Player, and the songs are show...

  • Newbie
  • PlanPremium CountryHong Kong   Device Macbook Air Early 2015 & IphoneXS iOS13   My Question or Issue I saved music on my iphone to my "Liked Songs" Playlist, but it doesn't s...
  • Loxer
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Solved!! Can't post my playlist in playlist exchange forum

Hi there, I have this technical issue, I tried to make a post in the Playlist Exchange community but the system keeps on rejecting my post, saying that I must enter a valid Spotify URI, and that's what I'm doing but I can't fix the problem.Already tr...

  • Regular
  • Hi there, I have this technical issue, I tried to make a post in the Playlist Exchange community but the system keeps on rejecting my post, saying that I must enter a valid Spotify URI, and that's wh...
  • Emilia_8
  • Spotify Star
  • 683 Views
  • 5 replies
  • 0 likes
  • 683 Views
  • 5 replies
  • 0 likes

Mac/Windows streaming to Chromecast over Spotify Connect not directly possible

It´s headless to start a Chrome window to use the webplayer or start to play music by Phone/Tablet and then be able to remote control. Implement it directly in Spotify or make it clear in your app, that you need to have to bypass to play music on Chr...

  • Visitor
  • It´s headless to start a Chrome window to use the webplayer or start to play music by Phone/Tablet and then be able to remote control. Implement it directly in Spotify or make it clear in your app, t...
  • 188 Views
  • 0 replies
  • 0 likes
  • chromecast
  • 188 Views
  • 0 replies
  • 0 likes

Superuser Contribution how to view fridays New Albums (not singles)?

Premium useriOS latest, Mac OS Catalina So. Friday is my favourite day because of all the new album releases on fridays. Anyway I cant see new albums in spotify, only "new albums & singles", and I cant browse new albums by genre in genre view its onl...

  • Visitor
  • Premium user iOS latest, Mac OS Catalina   So. Friday is my favourite day because of all the new album releases on fridays.  Anyway I cant see new albums in spotify, only "new albums &a...
  • Peter
  • Spotify Legend
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

Solved!! Local Files on Mac Catalina

GerätMacBook ProBetriebssystemCatalina Hi!I can't play local mp3 Files on my Desktop APP. I added my local Folder, but Music is shown like this (1 second): The Files are free,- no protection.....Any ideas?Kind regards from GermanyBernd

PastedGraphic-1.png
  • Casual Listener
  • Gerät MacBook Pro Betriebssystem Catalina   Hi! I can't play local mp3 Files on my Desktop APP. I added my local Folder, but Music is shown like this (1 second):   &nbsp...
  • pastinake
  • Casual Listener
  • 1353 Views
  • 2 replies
  • 0 likes
  • 1353 Views
  • 2 replies
  • 0 likes

Playlist re-shuffles when I switch device

PlanFreeCountryPortugalDevice(Macbook Pro) My Question or IssueWhenever I'm listening to a playlist on shuffle then switch the device, I keep listening to the same song but the queue re-shuffles, which means that songs may be repeated.Is there a way ...

  • Newbie
  • Plan Free Country Portugal Device (Macbook Pro)   My Question or Issue Whenever I'm listening to a playlist on shuffle then switch the device, I keep listening to the same song but the q...
  • 232 Views
  • 0 replies
  • 3 likes
  • 232 Views
  • 0 replies
  • 3 likes

Solved!! Streaming Quality drops when I open Google Chrome on Mac Desktop App

Plan:PremiumCountry:United Kingdom Device:MacBook Pro 2019Operating System:macOS Catalina (Version 10.15.1) The Problem:When using the desktop app for Spotify on Mac with the streaming quality setting set to "Very High", or any other quality for that...

  • Casual Listener
  • Plan: Premium Country: United Kingdom   Device: MacBook Pro 2019 Operating System: macOS Catalina (Version 10.15.1)   The Problem: When using the desktop app for Spotify on Mac w...
  • Maltby2
  • Casual Listener
  • 5619 Views
  • 3 replies
  • 2 likes
  • audio problem
    desktop app
    google chrome
    Mac
    poor quality
    streaming quality
  • 5619 Views
  • 3 replies
  • 2 likes

[MAC] Search bar overlaps with title bar

Mac OSX 10.14 Mojave The search bar at the top of the app is high enough that it overlaps with where the title bar would normally be on an un-skinned Mac application window, which results in the app full-screening when I double-click the search bar t...

  • Newbie
  • Mac OSX 10.14 Mojave   The search bar at the top of the app is high enough that it overlaps with where the title bar would normally be on an un-skinned Mac application window, which results in...
  • carspn
  • Newbie
  • 801 Views
  • 1 replies
  • 1 likes
  • bug
    Desktop
    osx
    Search
  • 801 Views
  • 1 replies
  • 1 likes

Solved!! Typo in song name

The following song from Katherine Jenkins "Amigos Para Siempre", has a typo in the name: should be "Siempre" not "Simepre"https://open.spotify.com/track/2br3VvJkuv7GMMHZRky7fy?si=egQc72tMS6CPDGCq_8PM5g

  • Casual Listener
  • The following song from Katherine Jenkins "Amigos Para Siempre", has a typo in the name: should be "Siempre" not "Simepre" https://open.spotify.com/track/2br3VvJkuv7GMMHZRky7fy?si=egQc72tMS6CPDGCq...
  • Emilia_8
  • Spotify Star
  • 2058 Views
  • 3 replies
  • 0 likes
  • 2058 Views
  • 3 replies
  • 0 likes

Solved!! Can't find cache folder

Plan: Premium (Canada) Device: iMac (OS Mojave) My spotify app is extremely slow. I have looked through previous posts dealing with the same issue, and have found a guide for fixing this problem (linked below). However, the spotify cache folder that ...

  • Casual Listener
  • Plan: Premium (Canada)   Device: iMac (OS Mojave)   My spotify app is extremely slow. I have looked through previous posts dealing with the same issue, and have found a guide for f...
  • Emilia_8
  • Spotify Star
  • 3783 Views
  • 3 replies
  • 0 likes
  • Cache
    Mac
  • 3783 Views
  • 3 replies
  • 0 likes

Solved!! i can't change the song arrangement in my playlist

PlanPremiumCountryTurkeyDeviceMacbook Air My Question or IssueNormally you can change the arrangement of songs in a playlist by dragging one but it doesn't work in just one of my playlists, in other playlists I don't have a problem with it and can ch...

  • Music Fan
  • Plan Premium Country Turkey Device Macbook Air   My Question or Issue Normally you can change the arrangement of songs in a playlist by dragging one but it doesn't work in just one of my...
  • selencetinkaya_
  • Music Fan
  • 1137 Views
  • 2 replies
  • 0 likes
  • 1137 Views
  • 2 replies
  • 0 likes

Constantly Lagging/Buffering/Pausing EVEN IN OFFLINE MODE

This started happening yesterday, before that Spotify has been good to me. All of a sudden a track hits about 30-40% through, it starts to pause. Sporatically it will start stopping very frequently, almost like its buffering. Problem is, my internet ...

  • Casual Listener
  • This started happening yesterday, before that Spotify has been good to me.   All of a sudden a track hits about 30-40% through, it starts to pause. Sporatically it will start stopping very f...
  • Beaulazarus
  • Visitor
  • 6099 Views
  • 14 replies
  • 5 likes
  • Mac
  • 6099 Views
  • 14 replies
  • 5 likes

Installation Failed

Today the spotify app on my desktop disappeared. I've been trying to reinstall it, but it keeps saying "installation failed" and asking me if I want to download it again. I'm using a mac, OS 10.10.2. Anyone else having this issue?

  • Casual Listener
  • Today the spotify app on my desktop disappeared. I've been trying to reinstall it, but it keeps saying "installation failed" and asking me if I want to download it again. I'm using a mac, OS 10.10.2....
  • green_14325
  • Casual Listener
  • 2444 Views
  • 15 replies
  • 4 likes
  • Mac
  • 2444 Views
  • 15 replies
  • 4 likes

why is Release Radar basically the same every week?

Release Radar keeps giving me the same albums/artists every week.i follow hundreds of artists, so why isn't RR reflective of that?it's incredible annoying to keep getting the same albums each week from the same 20-30 artists. RR must be missing out a...

  • Roadie
  • Release Radar keeps giving me the same albums/artists every week. i follow hundreds of artists, so why isn't RR reflective of that? it's incredible annoying to keep getting the same albums each wee...
  • 414 Views
  • 0 replies
  • 1 likes
  • 414 Views
  • 0 replies
  • 1 likes

Spotify app volume control randomly drops

PlanPremiumCountryUSA DeviceMacbook Pro 2018Operating SystemMacOS MojaveApp Version1.1.18.611.g9cc9bdc9 My Question or IssueThis seems to have just started happening today, but I've been noticing that the volume control on my Spotify desktop app seem...

  • Visitor
  • Plan Premium Country USA   Device Macbook Pro 2018 Operating System MacOS Mojave App Version 1.1.18.611.g9cc9bdc9   My Question or Issue This seems to have just started happeni...
  • user-removed
  • Not applicable
  • 2061 Views
  • 4 replies
  • 5 likes
  • 2061 Views
  • 4 replies
  • 5 likes

Local Files don't show up as regular Songs (Mac client does not recognize songs based on ID3)

Dear Spotify Community, Unfortunately, automatic recognition does not seem to work for me. What my goal isCreate 4 playlists located in 4 distinct folders on a USB Stick. What I tried to do- Connect USB Stick - Add Folder 1/4 folders to Local Files- ...

  • Casual Listener
  • Dear Spotify Community,   Unfortunately, automatic recognition does not seem to work for me.   What my goal is Create 4 playlists located in 4 distinct folders on a USB Stick. &nbsp...
  • AeroZ
  • Composer
  • 775 Views
  • 1 replies
  • 0 likes
  • local files
    macOS
    Playlist
  • 775 Views
  • 1 replies
  • 0 likes

Spotify Desktop App keeps on crashing

PlanPremiumCountryUSDevice Macbook Pro mid 2014Operating SystemmacOS Catalina My Question or IssueI upgraded my OS today in the morning to Catalina from Mojave. After upgrading I cannot open Spotify Desktop App as after clicking on the icon, it bounc...

  • Casual Listener
  • Plan Premium Country US Device  Macbook Pro mid 2014 Operating System macOS Catalina   My Question or Issue I upgraded my OS today in the morning to Catalina from Mojave. After up...
  • deodorant
  • Casual Listener
  • 2325 Views
  • 4 replies
  • 1 likes
  • 2325 Views
  • 4 replies
  • 1 likes

Superuser Contribution What's the last version desktop for mac lion 10.7.5

Plan: PremiumCountry :Chile Device: Macbook 4.1, blackOperating System: Mac Lion 10.7.5 My Question or Issuewhat's the last version available for Mac 10.7.5? I format my mac

  • Visitor
  • Plan: Premium Country :Chile   Device: Macbook 4.1, black Operating System: Mac Lion 10.7.5   My Question or Issue what's the last version available for Mac 10.7.5?&nb...
  • AeroZ
  • Composer
  • 869 Views
  • 2 replies
  • 0 likes
  • 869 Views
  • 2 replies
  • 0 likes

Half of a playlist not able to play - Mac and iPhone X

PremiumUKMac Air 2014 CalalinaiPhone X iOS 13.2 Just transferred Spotify to new iPhone X.Playlist of 190 songs played on my old phone (6+), on iPhone X around 30% of the songs can no be played or downloaded. The songs still exist in Spotify - I could...

  • Visitor
  • Premium UK Mac Air 2014 Calalina iPhone X iOS 13.2   Just transferred Spotify to new iPhone X. Playlist of 190 songs played on my old phone (6+), on iPhone X around 30% of the songs c...
  • user-removed
  • Not applicable
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Env: prod