Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Mac
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...
Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....
Regular
45462 Views
19 replies
1 likes
Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...
169154 Views
0 replies
35 likes
I am signed up through my Facebook account and the desktop app logged me out for some reason... When I could finally sign back in all of my playlists were gone! However they still show up for people who subscribe to them...
I am signed up through my Facebook account and the desktop app logged me out for some reason... When I could finally sign back in all of my playlists were gone! However they still show up for people ...
Not applicable
1738 Views
5 replies
0 likes
Hi, Spotify usually works great for me, but recently it has been playing songs with no sound actually coming out. (song bar dot moves along with song even though no sound is actually playing.) I have tried deleting the application and reinstalling, a...
Hi, Spotify usually works great for me, but recently it has been playing songs with no sound actually coming out. (song bar dot moves along with song even though no sound is a...
Casual Listener
6039 Views
2 replies
0 likes
Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...
Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your iss...
169154 Views
0 replies
35 likes
I'm trying to disconnect from Facebook in Spotify 0.8.3.222.g317ab79d (Mac Pro 8-Core, OS X Lion 10.7.4). When I press the "Disconnect from Facebook" button, nothing happens. The reason I'm trying to disconnect from Facebook is that I see the annoyin...
I'm trying to disconnect from Facebook in Spotify 0.8.3.222.g317ab79d (Mac Pro 8-Core, OS X Lion 10.7.4). When I press the "Disconnect from Facebook" button, nothing happens. The reason I'm ...
Gig Goer
2706 Views
1 replies
1 likes
