Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

15853 Views

79 replies

9 likes

  • 15853 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38808 Views

8 replies

1 likes

  • 38808 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38322 Views

7 replies

0 likes

  • 38322 Views
  • 7 replies
  • 0 likes

Solved!! Horrible lag issue with new update

Hi all, today Spotify has updated itself on my MacBook Pro to version 1.0.1.1060.gc75ebdfd, and I don't know why, but i'm having massive lag between songs, I mean, delays about 5 or 10 seconds long. Any fix on this? It's REALLY annoying. I'm a premiu...

Casual Listener

Hi all,   today Spotify has updated itself on my MacBook Pro to version 1.0.1.1060.gc75ebdfd, and I don't know why, but i'm having massive lag between songs, I mean, delays ab...

Max_RF

Casual Listener

12463 Views

5 replies

0 likes

Mac
  • 12463 Views
  • 5 replies
  • 0 likes

Solved!! How to view your top tracks?

Before the recent update, I was able to see my most played/top tracks...how do you view this list (it consisted of approximately 20 tracks and it changed according to which songs I played the most)? Thanks!

Casual Listener

Before the recent update, I was able to see my most played/top tracks...how do you view this list (it consisted of approximately 20 tracks and it changed according to which songs I played the most)? ...

MattSuda

Spotify Star

1053 Views

1 replies

0 likes

Mac
  • 1053 Views
  • 1 replies
  • 0 likes

Solved!! [Mac] Music doesn't play on desktop app

Hi y'all I have a serious problem with my spotify app. When i play music on my browser it's all Ok and no problem found, but when i play it on the app on my macbook the app keeps giving the following error:"Can't play the current track" I've allready...

Casual Listener

Hi y'all  I have a serious problem with my spotify app.  When i play music on my browser it's all Ok and no problem found, but when i play it on the app on my macbook the app keeps givi...

liiitox

Casual Listener

1055 Views

2 replies

0 likes

Mac
  • 1055 Views
  • 2 replies
  • 0 likes

Solved!! Can't unfollow artists

When I click "unfollow" an artist nothing happens, I'm still following them. I'm on a mac, premium / family account.

Newbie

When I click "unfollow" an artist nothing happens, I'm still following them. I'm on a mac, premium / family account.

MattSuda

Spotify Star

4833 Views

1 replies

0 likes

Mac
  • 4833 Views
  • 1 replies
  • 0 likes

Solved!! Mac Desktop v.9.15.27 not responding

Spotify on my Mac does not respond to Search, Browse, Radio. Searching will prompt with a list of possible results, but when a result is clicked, nothing displays. I tried downloading/installing a fresh Spotify app, created and logged in with a new p...

Gig Goer

Spotify on my Mac does not respond to Search, Browse, Radio. Searching will prompt with a list of possible results, but when a result is clicked, nothing displays.   I tried downlo...

djmtype

Gig Goer

1976 Views

4 replies

0 likes

Mac
  • 1976 Views
  • 4 replies
  • 0 likes

Solved!! Spotify installation failure Mac OS X Yosemite

I have a MBA with OS X Yosemite. Beginning yesterday, Spotify (which I have had for years with a premium account) stopped connecting to the internet, although I did have a wireless connection and my browser was working fine. Based on the Spotify help...

Casual Listener

I have a MBA with OS X Yosemite. Beginning yesterday, Spotify (which I have had for years with a premium account) stopped connecting to the internet, although I did have a wireless connection and my ...

afh

Casual Listener

13517 Views

4 replies

2 likes

Mac
  • 13517 Views
  • 4 replies
  • 2 likes

Solved!! Caching "Songs" List on Mac

I know its possible to cache the Songs list in the iOS version of Spotify with a premium subscription, but is the same possible for the desktop versions? I know you could just copy and paste everything into a playlist and make that available offline,...

Casual Listener

I know its possible to cache the Songs list in the iOS version of Spotify with a premium subscription, but is the same possible for the desktop versions? I know you could just copy and paste everythi...

MattSuda

Spotify Star

928 Views

3 replies

0 likes

Mac
  • 928 Views
  • 3 replies
  • 0 likes

Use two Accounts on one Mac

Hi Me and my wife have both our own Spotify Account wich we use on each iPhone. At home we both listen music on spotify running on a mac wich is connected with our sound system. The problem is, that only one account can be oppened on the mac software...

Casual Listener

Hi Me and my wife have both our own Spotify Account wich we use on each iPhone. At home we both listen music on spotify running on a mac wich is connected with our sound system. The problem is, tha...

MattSuda

Spotify Star

6852 Views

3 replies

4 likes

Mac
  • 6852 Views
  • 3 replies
  • 4 likes

Solved!! Internal Error - Spotify crashes when iTunes or VLC is opened

DescriptionSpotify crashes on Mac when I launch/activate iTunes or VLC apps. The following details about the crash are displayed with options to "Crash" or "Continue": Exception Name: NSInvalidArgumentExceptionDescription: -[SPMediaKeyTap grab]: unre...

Casual Listener

Description Spotify crashes on Mac when I launch/activate iTunes or VLC apps. The following details about the crash are displayed with options to "Crash" or "Continue": Exception Name: NSInvalidAr...

vervorm

Newbie

5489 Views

22 replies

3 likes

Mac
  • 5489 Views
  • 22 replies
  • 3 likes

Solved!! Dragging full albums into playlists on Mac

As of today, I am no longer able to drag an entire album into a playlist on my mac desktop app. Nor am I able to select all (Command-A on mac) to be able to drag. Currently I am only able to go to drop down menu to add album to a playlist. This is a ...

Gig Goer

As of today, I am no longer able to drag an entire album into a playlist on my mac desktop app. Nor am I able to select all (Command-A on mac) to be able to drag. Currently I am only able to go to dr...

shape5

Composer

6535 Views

39 replies

6 likes

Mac
  • 6535 Views
  • 39 replies
  • 6 likes

Solved!! Playlist Won't Stop Playing.

I already sent a message to Support about this, but they referred me back here. So here's my issue: a random playlist I listened to quite a while ago, won't stop playing. Every time I play a song from a different playlist or just a different song in ...

Casual Listener

I already sent a message to Support about this, but they referred me back here. So here's my issue: a random playlist I listened to quite a while ago, won't stop playing. Every time I play a song fro...

MarkSisom

Casual Listener

53431 Views

9 replies

1 likes

Mac
  • 53431 Views
  • 9 replies
  • 1 likes

Solved!! undo/separate playlist in playlist folder on Mac?

Hello, I am new to using Spotify. I grouped together two playlist in a playlist folder, however I want to undeo this action. I can click on the folder and press "del" and it asks me to confirm, but I am undsure if this will also delete the playlist i...

Newbie

Hello,  I am new to using Spotify.  I grouped together two playlist in a playlist folder, however I want to undeo this action.  I can click on the folder and press "del" and it asks ...

Rodrigo

Community Legend

3921 Views

1 replies

0 likes

Mac
  • 3921 Views
  • 1 replies
  • 0 likes

Solved!! Can't play current track

I'm a premium sunscriber but there are quite a lot of songs that won't play on the Mac desktop client. The same tracks play fine on iOS. Does anyone know what the issue is? Also, does spotify have an email for support issues? If they have, they hide ...

Casual Listener

I'm a premium sunscriber but there are quite a lot of songs that won't play on the Mac desktop client.  The same tracks play fine on iOS.  Does anyone know what the issue is?   Als...

Stephen2

Casual Listener

786 Views

2 replies

0 likes

Mac
  • 786 Views
  • 2 replies
  • 0 likes

Solved!! The "Who to Follow" widget on my Mac Spotify disappeared in the last month

Sometime in the last month, the "Who to Follow" widget in the upper right corner of my Spotify for Mac desktop disappeared. I liked it. How can I get it back?

Newbie

Sometime in the last month, the "Who to Follow" widget in the upper right corner of my Spotify for Mac desktop disappeared. I liked it. How can I get it back?  

Rodrigo

Community Legend

1033 Views

1 replies

0 likes

Mac
  • 1033 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally unfollowed collaborative playlist

Hi there, I accidentally unfollowed a collaborative playlist (made by myself). My friend follows it and the playlist still exists and I can open a link to the playlist but I can't follow it again. Is there any way of getting it back to my list of pla...

Newbie

 Hi there, I accidentally unfollowed a collaborative playlist (made by myself). My friend follows it and the playlist still exists and I can open a link to the playlist but I can't follow it a...

Peter__

Community Legend

3178 Views

1 replies

0 likes

Mac
  • 3178 Views
  • 1 replies
  • 0 likes

Solved!! Problem loading songs on a Mac

Somebody please help. My Spotify version 0.9.14.13 doesn't work on my mac osx 10.9.5. The problem started after I updated my Spotify app and I havent been able to play any songs. The song will often take about 30sec to 1min to start playing. After 9 ...

Visitor

Somebody please help. My Spotify version 0.9.14.13 doesn't work on my mac osx 10.9.5. The problem started after I updated my Spotify app and I havent been able to play any songs. The song will o...

user-removed

Not applicable

589 Views

2 replies

0 likes

Mac
  • 589 Views
  • 2 replies
  • 0 likes

Solved!! actual playing title isn't green

If I click on a Playlist PLAY the actual title wont hover green. Thats realy ugly since I don't know exactly on which postition I'm in the playslist and which title is play (also click on the cover and "go to" won't help). When I directly click into ...

Casual Listener

If I click on a Playlist PLAY the actual title wont hover green.  Thats realy ugly since I don't know exactly on which postition I'm in the playslist and which title is play (also click o...

Grace

Spotify

630 Views

3 replies

0 likes

Mac
  • 630 Views
  • 3 replies
  • 0 likes

Solved!! Unable to complete Premium membership subscription with NUS discount

I am trying to purchase spotify premium through the NUS discount so i get 50% off the subscription. However as I try to purchase it, i enter my NUS card number and then it prompts me to enter my facebook password and then once i do so it redirects me...

Casual Listener

I am trying to purchase spotify premium through the NUS discount so i get 50% off the subscription. However as I try to purchase it, i enter my NUS card number and then it prompts me to enter my face...

schulzy98

Casual Listener

728 Views

2 replies

0 likes

Mac
  • 728 Views
  • 2 replies
  • 0 likes

Search by country and location

Hi, I have used Spotify for some time, but the search "feature" is really bad. Sometimes I want to search e.g. for new songs in a specific country or location. But how to do that? In "Browse" there are only genres. If I e.g. enter "country: Sweden", ...

Casual Listener

Hi,   I have used Spotify for some time, but the search "feature" is really bad. Sometimes I want to search e.g. for new songs in a specific country or location. But how to do that? In "Brow...

spiff69

Casual Listener

13110 Views

3 replies

20 likes

Mac
  • 13110 Views
  • 3 replies
  • 20 likes