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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

GabeDude

Casual Listener

44042 Views

65 replies

12 likes

  • 44042 Views
  • 65 replies
  • 12 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

34786 Views

5 replies

0 likes

  • 34786 Views
  • 5 replies
  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

186056 Views

12 replies

25 likes

  • 186056 Views
  • 12 replies
  • 25 likes

Solved!! Internal Error - Spotify crashes when iTunes or VLC is opened

DescriptionSpotify crashes on Mac when I launch/activate iTunes or VLC apps. The following details about the crash are displayed with options to "Crash" or "Continue": Exception Name: NSInvalidArgumentExceptionDescription: -[SPMediaKeyTap grab]: unre...

Casual Listener

Description Spotify crashes on Mac when I launch/activate iTunes or VLC apps. The following details about the crash are displayed with options to "Crash" or "Continue": Exception Name: NSInvalidAr...

vervorm

Newbie

5321 Views

22 replies

3 likes

Mac
  • 5321 Views
  • 22 replies
  • 3 likes

Solved!! Dragging full albums into playlists on Mac

As of today, I am no longer able to drag an entire album into a playlist on my mac desktop app. Nor am I able to select all (Command-A on mac) to be able to drag. Currently I am only able to go to drop down menu to add album to a playlist. This is a ...

Gig Goer

As of today, I am no longer able to drag an entire album into a playlist on my mac desktop app. Nor am I able to select all (Command-A on mac) to be able to drag. Currently I am only able to go to dr...

shape5

Composer

6288 Views

39 replies

6 likes

Mac
  • 6288 Views
  • 39 replies
  • 6 likes

Solved!! Playlist Won't Stop Playing.

I already sent a message to Support about this, but they referred me back here. So here's my issue: a random playlist I listened to quite a while ago, won't stop playing. Every time I play a song from a different playlist or just a different song in ...

Casual Listener

I already sent a message to Support about this, but they referred me back here. So here's my issue: a random playlist I listened to quite a while ago, won't stop playing. Every time I play a song fro...

MarkSisom

Casual Listener

53248 Views

9 replies

1 likes

Mac
  • 53248 Views
  • 9 replies
  • 1 likes

Solved!! undo/separate playlist in playlist folder on Mac?

Hello, I am new to using Spotify. I grouped together two playlist in a playlist folder, however I want to undeo this action. I can click on the folder and press "del" and it asks me to confirm, but I am undsure if this will also delete the playlist i...

Newbie

Hello,  I am new to using Spotify.  I grouped together two playlist in a playlist folder, however I want to undeo this action.  I can click on the folder and press "del" and it asks ...

Rodrigo

Community Legend

3900 Views

1 replies

0 likes

Mac
  • 3900 Views
  • 1 replies
  • 0 likes

Solved!! Can't play current track

I'm a premium sunscriber but there are quite a lot of songs that won't play on the Mac desktop client. The same tracks play fine on iOS. Does anyone know what the issue is? Also, does spotify have an email for support issues? If they have, they hide ...

Casual Listener

I'm a premium sunscriber but there are quite a lot of songs that won't play on the Mac desktop client.  The same tracks play fine on iOS.  Does anyone know what the issue is?   Als...

Stephen2

Casual Listener

763 Views

2 replies

0 likes

Mac
  • 763 Views
  • 2 replies
  • 0 likes

Solved!! The "Who to Follow" widget on my Mac Spotify disappeared in the last month

Sometime in the last month, the "Who to Follow" widget in the upper right corner of my Spotify for Mac desktop disappeared. I liked it. How can I get it back?

Newbie

Sometime in the last month, the "Who to Follow" widget in the upper right corner of my Spotify for Mac desktop disappeared. I liked it. How can I get it back?  

Rodrigo

Community Legend

1018 Views

1 replies

0 likes

Mac
  • 1018 Views
  • 1 replies
  • 0 likes

Solved!! Accidentally unfollowed collaborative playlist

Hi there, I accidentally unfollowed a collaborative playlist (made by myself). My friend follows it and the playlist still exists and I can open a link to the playlist but I can't follow it again. Is there any way of getting it back to my list of pla...

Newbie

 Hi there, I accidentally unfollowed a collaborative playlist (made by myself). My friend follows it and the playlist still exists and I can open a link to the playlist but I can't follow it a...

Peter__

Community Legend

3145 Views

1 replies

0 likes

Mac
  • 3145 Views
  • 1 replies
  • 0 likes

Solved!! Problem loading songs on a Mac

Somebody please help. My Spotify version 0.9.14.13 doesn't work on my mac osx 10.9.5. The problem started after I updated my Spotify app and I havent been able to play any songs. The song will often take about 30sec to 1min to start playing. After 9 ...

Visitor

Somebody please help. My Spotify version 0.9.14.13 doesn't work on my mac osx 10.9.5. The problem started after I updated my Spotify app and I havent been able to play any songs. The song will o...

user-removed

Not applicable

564 Views

2 replies

0 likes

Mac
  • 564 Views
  • 2 replies
  • 0 likes

Solved!! actual playing title isn't green

If I click on a Playlist PLAY the actual title wont hover green. Thats realy ugly since I don't know exactly on which postition I'm in the playslist and which title is play (also click on the cover and "go to" won't help). When I directly click into ...

Casual Listener

If I click on a Playlist PLAY the actual title wont hover green.  Thats realy ugly since I don't know exactly on which postition I'm in the playslist and which title is play (also click o...

Grace

Spotify

593 Views

3 replies

0 likes

Mac
  • 593 Views
  • 3 replies
  • 0 likes

Solved!! Unable to complete Premium membership subscription with NUS discount

I am trying to purchase spotify premium through the NUS discount so i get 50% off the subscription. However as I try to purchase it, i enter my NUS card number and then it prompts me to enter my facebook password and then once i do so it redirects me...

Casual Listener

I am trying to purchase spotify premium through the NUS discount so i get 50% off the subscription. However as I try to purchase it, i enter my NUS card number and then it prompts me to enter my face...

schulzy98

Casual Listener

707 Views

2 replies

0 likes

Mac
  • 707 Views
  • 2 replies
  • 0 likes

Search by country and location

Hi, I have used Spotify for some time, but the search "feature" is really bad. Sometimes I want to search e.g. for new songs in a specific country or location. But how to do that? In "Browse" there are only genres. If I e.g. enter "country: Sweden", ...

Casual Listener

Hi,   I have used Spotify for some time, but the search "feature" is really bad. Sometimes I want to search e.g. for new songs in a specific country or location. But how to do that? In "Brow...

spiff69

Casual Listener

12925 Views

3 replies

20 likes

Mac
  • 12925 Views
  • 3 replies
  • 20 likes

Solved!! Just a thought about Spotify desktop

I started paying the premium the moment I could (I was a student before) just because I thought Spotify was the kind of idea that had to exist and it just needed some support to become what it is nowadays. A minute ago I realised whenever I want to l...

Casual Listener

I started paying the premium the moment I could (I was a student before) just because I thought Spotify was the kind of idea that had to exist and it just needed some support to become what it is now...

lusop

Casual Listener

660 Views

2 replies

0 likes

Mac
  • 660 Views
  • 2 replies
  • 0 likes

Solved!! Mac: Spotify Helper not responding

I've noticed over the past couple months at least that in my Activity Monitor one of the Spotify Helpers is constantly Not Responding. I force quit and it appears again. The desktop app works, but seems slow and I'm wondering if this might be the rea...

Regular

I've noticed over the past couple months at least that in my Activity Monitor one of the Spotify Helpers is constantly Not Responding. I force quit and it appears again. The desktop app works, but se...

sevensix

Regular

6354 Views

4 replies

0 likes

  • 6354 Views
  • 4 replies
  • 0 likes

Solved!! Spotify freezing on startup mac

I'm not sure what this falls under and none of the other forums have solved my problem. When I start spotify on my macbook pro running 10.9.4 it immediately freezes. I cannot do anything but look at a frozen loading symbol. This is the console read-o...

Casual Listener

I'm not sure what this falls under and none of the  other forums have solved my problem. When I start spotify on my macbook pro running 10.9.4 it immediately freezes. I cannot do anything but lo...

Ben20

Casual Listener

1529 Views

4 replies

0 likes

Mac
  • 1529 Views
  • 4 replies
  • 0 likes

Solved!! Spotify no longer starts (Mac)

Hi, About an hour ago, my Spotify app crashed and since then it won't start anymore. Every time I click Spotify the login screen pops up for a fraction of a second and the app never loads. I tried uninstalling and reinstalling Spotify, but it won't h...

Regular

Hi,   About an hour ago, my Spotify app crashed and since then it won't start anymore. Every time I click Spotify the login screen pops up for a fraction of a second and the app never loads....

kbrooksc

Community Legend

1052 Views

3 replies

0 likes

Mac
  • 1052 Views
  • 3 replies
  • 0 likes

Solved!! Mac OSX 10.9.2 Desktop App Not Responding

Greetings: I have two computers running OSX 10.9.2 - a mid-2010 MacBook Pro and a late-2012 iMac. Both machines experience the same problem when trying to run the Spotify desktop app. Login screen comes up, I login (using either my Spotify or Faceboo...

Regular

Greetings:   I have two computers running OSX 10.9.2 - a mid-2010 MacBook Pro and a late-2012 iMac. Both machines experience the same problem when trying to run the Spotify desktop app....

khain

Casual Listener

13116 Views

14 replies

2 likes

Mac
  • 13116 Views
  • 14 replies
  • 2 likes

Solved!! Family Band

Hello, I wasn't sure where to post this, but there is some weird spanish band under "Family Band" as an artist and if it could be switched to its own artist profile. It would be awesome since it has nothing to do with the artist "Family Band". Here i...

Newbie

Hello,   I wasn't sure where to post this, but there is some weird spanish band under "Family Band" as an artist and if it could be switched to its own artist profile. It would be awesome si...

Merik

Community Legend

583 Views

1 replies

0 likes

Mac
  • 583 Views
  • 1 replies
  • 0 likes

Solved!! Removing artist from "your music".

I want to remove a couple artist from the "your music" section but I haven't been able to figure out how. I'm using the mac OS and the adroid app. Thanks.

Newbie

I want to remove a couple artist from the "your music" section but I haven't been able to figure out how. I'm using the mac OS and the adroid app. Thanks.

MattSuda

Spotify Star

798 Views

1 replies

0 likes

Mac
  • 798 Views
  • 1 replies
  • 0 likes

Solved!! Browse Tab is empty

Hey there, the browser tab an my mac (spotify version 0.9.8.296.g91f68827 with proxy) is empty. Also album covers in discovery tab are missing. Any ideas how to solve this problem? Sam

Casual Listener

Hey there,    the browser tab an my mac (spotify version 0.9.8.296.g91f68827 with proxy) is empty. Also album covers in discovery tab are missing. Any ideas how to solve this problem?...

Dust1000

Newbie

5578 Views

8 replies

1 likes

Mac
  • 5578 Views
  • 8 replies
  • 1 likes

Solved!! One album cover stuck in the playlist picture

So, I'm aware of the basics here: The four-pic playlist picture is made of the four first tracks on the playlist. So to change the header picture every time there's a new song on the list, I always add them to the beginning of the list. But sometimes...

Visitor

So, I'm aware of the basics here: The four-pic playlist picture is made of the four first tracks on the playlist. So to change the header picture every time there's a new song on the list, I always a...

user-removed

Not applicable

4183 Views

3 replies

1 likes

Mac
  • 4183 Views
  • 3 replies
  • 1 likes