Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
3727 Views
1 replies
0 likes

3727 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
5920 Views
1 replies
0 likes

5920 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4038 Views
1 replies
3 likes

4038 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40433 Views
19 replies
1 likes
music stops

40433 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166010 Views
0 replies
35 likes
Mac

166010 Views
0 replies
35 likes

Liked songs playlist only partially visible

PlanPremiumCountryAustraliaDeviceMacBook Pro 2019Operating SystemiOS Catalina 10.15.6 Liked songs appearing in full on my phone, but only songs liked after 1.8.20 appearing on the Desktop version of Spotify 1.1.39.612.g1e7e78a4. Have tried restarting...

katsmith
Visitor
Plan Premium Country Australia Device MacBook Pro 2019 Operating System iOS Catalina 10.15.6 Liked songs appearing in full on my phone, but only songs liked after 1.8.20 appearing on ...
2020-08-18 12:15:37 PM
2020-09-18 9:12:59 AM
VelocityHD
Casual Listener
1029 Views
5 replies
2 likes
Desktop
Liked Songs Playlist

1029 Views
5 replies
2 likes

Spotify content not taking up entire window

Premium Family PlanUnited StatesMac OS 10.15.6 (2017 Macbook Pro, 2 thunderbolt ports)Spotify version: 1.1.42.622.gbd112320 (Fresh install, issue persisting) Normally Spotify on Mac OS is really responsive to size changes, however I think something r...

Tylerwaite1
Newbie
Premium Family Plan United States Mac OS 10.15.6 (2017 Macbook Pro, 2 thunderbolt ports) Spotify version: 1.1.42.622.gbd112320 (Fresh install, issue persisting) Normally Spotify on Mac OS...
2020-09-17 10:59:58 PM
358 Views
0 replies
0 likes

358 Views
0 replies
0 likes

Spotify volume lowers when other apps/browser plays audio

When I am listening to Spotify on the Mac desktop app, if I play a YouTube video or Instagram video on Chrome or Safari, it lowers the volume of my Spotify and even when the sound ends on whatever I played, the Spotify volume takes at least 30 second...

alanmccoy
Newbie
When I am listening to Spotify on the Mac desktop app, if I play a YouTube video or Instagram video on Chrome or Safari, it lowers the volume of my Spotify and even when the sound ends on whatever I ...
2020-09-17 5:18:39 PM
624 Views
0 replies
0 likes

624 Views
0 replies
0 likes

Solved!! Can't change the oder of songs

My Question or Issue:After the latest update I can't change the order of my songs in my playlists. This is unacceptable and a good reason to stop the premium subscription! Plan: PremiumCountry: USADevice: Macbook Pro 2020Operating System: macOS Catal...

music_datum
Casual Listener
My Question or Issue: After the latest update I can't change the order of my songs in my playlists. This is unacceptable and a good reason to stop the premium subscription! Plan: Premi...
2020-09-05 8:55:31 PM
2020-09-17 7:37:20 AM
music_datum
Casual Listener
538 Views
1 replies
1 likes

538 Views
1 replies
1 likes

Random podcast showing up on home page

Randomly my Spotify showed a playlist called "hoetown" which is a podcast but I've never listened to this podcast nor looked it up and I don't know why its showing up on my front page not under any suggestions, its just there. Theres nothing wrong wi...

Screen Shot 2020-09-16 at 9.45.05 PM.png

Basier
Newbie
Randomly my Spotify showed a playlist called "hoetown" which is a podcast but I've never listened to this podcast nor looked it up and I don't know why its showing up on my front page not under any s...
2020-09-17 4:48:21 AM
796 Views
0 replies
2 likes

796 Views
0 replies
2 likes

Liked Songs does not update between system sleep cycles

PlanFreeUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)MacBook 2010 A1342Operating System(iOS 10, Android Oreo, Windows 10,etc.)macOS High Sierra 10.13.6 (17G14019) My Question or IssueSometimes I add music to my "Liked Songs"...

shejan0
Gig Goer
Plan Free United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) MacBook 2010 A1342 Operating System (iOS 10, Android Oreo, Windows 10,etc.) macOS High Sierra 1...
2020-09-16 7:01:26 PM
477 Views
0 replies
1 likes
bug
Liked Songs Playlist

477 Views
0 replies
1 likes

Superuser Contribution Devices Not Showing on Mac Client

I have 3 Google Home speakers (1 Home and 2 Minis) and I can easily play music to them from my iPhone; they show up as available devices. However, on Mac client, the devices don't show up. When I hover over the devices setting, all it does say 'Devic...

keiferstreet
Regular
I have 3 Google Home speakers (1 Home and 2 Minis) and I can easily play music to them from my iPhone; they show up as available devices. However, on Mac client, the devices don't show up. W...
2017-12-17 6:49:34 PM
2020-09-16 3:59:32 PM
Mihail
Spotify Legend
773 Views
2 replies
2 likes

773 Views
2 replies
2 likes

Superuser Contribution Daily Wellness mixes on desktop

Premium in US on a macbook pro w catalina i love the new daily wellness mixes that include music and talking. however, i can't play the talking portion on my desktop. everytime i click play on one of the talks (power of visualization, friday wake up,...

contwy
Visitor
Premium in US on a macbook pro w catalina i love the new daily wellness mixes that include music and talking. however, i can't play the talking portion on my desktop. everytime i click...
2020-05-22 6:12:14 PM
2020-09-16 11:36:31 AM
Mihail
Spotify Legend
1093 Views
3 replies
0 likes
daily wellness
Desktop
made for you

1093 Views
3 replies
0 likes

Superuser Contribution Spotify disconnects during Zoom w/ AirPods?

Operating SystemMacBook Air Catalina 10.15.4 (19E287) My Question or IssueWhy does Spotify disconnect during a Zoom meeting after connecting to AirPods Pro? I have a brand new MacBook Air and this never happened on my old laptop. So every time I scre...

ambervaccaro
Newbie
Operating System MacBook Air Catalina 10.15.4 (19E287) My Question or Issue Why does Spotify disconnect during a Zoom meeting after connecting to AirPods Pro? I have a brand n...
2020-05-01 5:06:54 PM
2020-09-15 2:30:11 PM
Mario
Spotify Legend
4514 Views
2 replies
0 likes

4514 Views
2 replies
0 likes

Spotify desktop app forcefully opening web browser

I have the Spotify desktop app installed on both my 2019 iMac and 2012 Mac Mini, however 2 days ago the strangest thing started happening. Whenever my machines boot or I open the Spotify desktop app, it opens my web browser to the new releases page, ...

thecrwn
Visitor
I have the Spotify desktop app installed on both my 2019 iMac and 2012 Mac Mini, however 2 days ago the strangest thing started happening. Whenever my machines boot or I open the Spotify des...
2020-09-15 8:51:39 AM
442 Views
0 replies
2 likes

442 Views
0 replies
2 likes

re captcha always taking half of my screen

PlanPremiumCountryFrancechrome version (mac):Version 85.0.4183.102 (Build officiel) (64 bits) My Question or IssueHey,I'm logged with a premium account, and always have re-captcha error taking half of my screen when i'm listening music on spotify.I'm...

Asthenor
Visitor
Plan Premium Country France chrome version (mac): Version 85.0.4183.102 (Build officiel) (64 bits) My Question or Issue Hey, I'm logged with a premium account, and always h...
2020-09-15 8:50:31 AM
484 Views
0 replies
1 likes
CAPTCHA
error reporting
errors
User Experience Improvement
UX

484 Views
0 replies
1 likes

How to delete tracks from a playlist (that I made) on Mac?

How do I delete tracks from a playlist (that I made) on my MacBook Pro? Seems like a simple thing I should be able to do on any device, but I can only delete tracks on my playlists using my phone... I do most of my listening on my laptop. Please advi...

renatamann
Newbie
How do I delete tracks from a playlist (that I made) on my MacBook Pro? Seems like a simple thing I should be able to do on any device, but I can only delete tracks on my playlists using my phone... ...
2020-09-14 6:22:38 PM
2020-09-14 7:38:14 PM
AdamDamon
Spotify Star
496 Views
1 replies
0 likes

496 Views
1 replies
0 likes

Solved!!Superuser Contribution Playlist description not updating

Premium Family Plan - USADevice - Macbook Pro 2018Operating System - macOS Mojave v. 10.14.4 My Question or IssueI can't get already created playlist descriptions to update. Everytime I try to save an update to the playlist it reverts back to the ori...

missmccallkay
Casual Listener
Premium Family Plan - USA Device - Macbook Pro 2018 Operating System - macOS Mojave v. 10.14.4 My Question or Issue I can't get already created playlist descriptions to update. ...
2019-05-23 10:37:30 PM
2020-09-14 4:30:08 PM
delysid23
Music Fan
18619 Views
25 replies
23 likes

18619 Views
25 replies
23 likes

Has anyone else noticed you can't hide songs on the macOS app?

In addition to not being able to hide songs (when looking at an album tracklist) from the macOS app (like you can do from the iOS app), tracks that you hide on an album from the iOS app (by tapping ... then Hide Song) don't appear greyed-out in the m...

squint
Music Fan
In addition to not being able to hide songs (when looking at an album tracklist) from the macOS app (like you can do from the iOS app), tracks that you hide on an album from the iOS app (by tapping ....
2020-09-11 6:21:33 PM
2020-09-14 2:40:11 PM
Joel-M
Composer
546 Views
1 replies
0 likes

546 Views
1 replies
0 likes

Superuser Contribution Why did the suggested songs disappear from my playlist after It hit 100 songs?

I was Adding songs to My playlist but when I closed Spotify and opened it later suggested songs was no longer there.

CiurkitboyN
Regular
I was Adding songs to My playlist but when I closed Spotify and opened it later suggested songs was no longer there.
2020-09-11 5:06:50 PM
2020-09-14 4:06:06 AM
CiurkitboyN
Regular
574 Views
2 replies
1 likes

574 Views
2 replies
1 likes

Songs are being skipped on Album

Hey there! So I was just playing songs, and I wanted to play a specific album. Actually, a compilation album, I should say. Anyway, when I press play, it plays a song, then the next thing you notice is it skips to the next one, then it skips again, a...

Joel-M
Composer
Hey there! So I was just playing songs, and I wanted to play a specific album. Actually, a compilation album, I should say. Anyway, when I press play, it plays a song, then the next thing yo...
2020-09-13 5:11:10 PM
371 Views
0 replies
0 likes

371 Views
0 replies
0 likes

Superuser Contribution iTunes songs I already own are greyed out in Sonos

Hello - I created a playlist using Spotify on my imac. I already own a few of the songs on itunes. When I try to play the playlist using Spotify on sonos, several of those songs I already own are greyed out. I cannot seem to fix it. Please help!

kaa9187
Newbie
Hello - I created a playlist using Spotify on my imac. I already own a few of the songs on itunes. When I try to play the playlist using Spotify on sonos, several of those songs I already...
2018-03-16 6:44:41 PM
2020-09-12 4:37:11 PM
Xenia
Moderator
1258 Views
2 replies
1 likes

1258 Views
2 replies
1 likes

Solved!! Liked song not marked on artist page

PlanPremiumCountryUSADeviceMacOperating SystemMac OS My Question or IssueHi, Am I the only one with this issue? my songs present in my playlist "liked songs" are not marked (white heart) on the artist/album view, I thing this is an issue has it lead ...

Screen Shot 2020-09-09 at 11.59.57 PM.png

Screen Shot 2020-09-10 at 12.00.14 AM.png

OUTAN30
Casual Listener
Plan Premium Country USA Device Mac Operating System Mac OS My Question or Issue Hi, Am I the only one with this issue? my songs present in my playlist "liked song...
2020-09-10 9:03:23 AM
2020-09-12 6:24:37 AM
OUTAN30
Casual Listener
664 Views
2 replies
0 likes

664 Views
2 replies
0 likes

Sound stops working after a while

PlanPremium CountryThe Netherlands DeviceMacBook Pro 2019 Operating SystemMacOS Catalina My Question or IssueSo about 10-30 minutes after starting not using the app, all audio stops working. Yes, the volume slider is turned all the way up and yes, al...

HetTjomas
Newbie
Plan Premium Country The Netherlands Device MacBook Pro 2019 Operating System MacOS Catalina My Question or Issue So about 10-30 minutes after starting not us...
2020-09-09 2:00:04 AM
2020-09-12 4:36:34 AM
Joel-M
Composer
478 Views
1 replies
0 likes

478 Views
1 replies
0 likes

Spotify opens when Mac starts, but Touch Bar play button still maps to iTunes

When I start my Macbook, Spotify opens immediately. This is great, because now I can hop right back into my playlist. However, when I hit the play button on my Touch Bar, it opens iTunes. I would prefer it wouldn't open iTunes, but starts playing Spo...

aizenebrg
Casual Listener
When I start my Macbook, Spotify opens immediately. This is great, because now I can hop right back into my playlist. However, when I hit the play button on my Touch Bar, it opens iTunes. I ...
2020-09-11 9:05:40 AM
2020-09-11 9:56:53 PM
Billy-J
Spotify Star
1217 Views
5 replies
1 likes

1217 Views
5 replies
1 likes

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