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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 26713 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 26713 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158171 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158171 Views
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  • 34 likes

Macbook Audio

I am currently using a MacBook pro to listen to Spotify but I run into problems when I use an app using the microphone. In my specific scenario when I am on a call on discord my Spotify sound quality seems to get muffled whenever I get into the call....

  • Newbie
  • I am currently using a MacBook pro to listen to Spotify but I run into problems when I use an app using the microphone. In my specific scenario when I am on a call on discord my Spotify sound quality...
  • 448 Views
  • 0 replies
  • 1 likes
  • 448 Views
  • 0 replies
  • 1 likes

Solved!! Why won't my playlist picture change?

I recently bought a new Macbook Air, and I made a new playlist just today. When I uploaded a picture, it worked just fine and it showed up perfectly. However, when I tried to change the picture of an older playlist, it just wouldn't change. While I w...

  • Casual Listener
  • I recently bought a new Macbook Air, and I made a new playlist just today. When I uploaded a picture, it worked just fine and it showed up perfectly. However, when I tried to change the picture of an...
  • aditishukla
  • Casual Listener
  • 820 Views
  • 2 replies
  • 0 likes
  • 820 Views
  • 2 replies
  • 0 likes

BUG: Full Screen Desktop Thumbnail Showing A Blank Black Image

Happen on MacOS 10.14.6 (18G84). When using Spotify on full screen, the top desktop thumbnail is missing and we get just a black square.It used to work OK a few months back.Tried to reinstall spotify, I updated MacOS several times on the last few mon...

  • Casual Listener
  • Happen on MacOS 10.14.6 (18G84).   When using Spotify on full screen, the top desktop thumbnail is missing and we get just a black square. It used to work OK a few months back. Tried to...
  • b_dixon
  • Newbie
  • 1436 Views
  • 10 replies
  • 0 likes
  • black screen
    bug
    full screen
  • 1436 Views
  • 10 replies
  • 0 likes

Spotify keeps downloading same app version on Mac

Can one of you genuises explain why my Spotify, unprompted, downloads the Spotify App version for Apple from Spotify's website unprompted, even though I am already running the latest version? This seems to happen only when I open the program... It's ...

  • Visitor
  • Can one of you genuises explain why my Spotify, unprompted, downloads the Spotify App version for Apple from Spotify's website unprompted, even though I am already running the latest version? This se...
  • Loxer
  • Spotify Star
  • 407 Views
  • 1 replies
  • 0 likes
  • Download
    Download issue
  • 407 Views
  • 1 replies
  • 0 likes

"Can't Play Current Song" Every time i open my laptop

I have the Spotify desktop app on my macbook, and I have a paid premium account and am also on wifi. Every time I open my laptop, and go to play music, I get the error saying I can't play this song for every song in my library. This error goes away w...

  • Newbie
  • I have the Spotify desktop app on my macbook, and I have a paid premium account and am also on wifi. Every time I open my laptop, and go to play music, I get the error saying I can't play this song f...
  • Loxer
  • Spotify Star
  • 526 Views
  • 2 replies
  • 0 likes
  • 526 Views
  • 2 replies
  • 0 likes

Distorted sound

On a premium family account. Listening to a track of Miles Davis and all of a sudden bad distortion (after 3+ minutes or so) that "infect" everything else from that point on. Reducing volume helps a bit, but only if real quiet playback. Otherwise dis...

  • Visitor
  • On a premium family account. Listening to a track of Miles Davis and all of a sudden bad distortion (after 3+ minutes or so) that "infect" everything else from that point on. Reducing volume helps a ...
  • markyaoffy
  • Casual Listener
  • 3594 Views
  • 2 replies
  • 1 likes
  • 3594 Views
  • 2 replies
  • 1 likes

[BUG] Spotify Keeps turning off and on both shuffle and repeat on mac

Plan: PremiumOSX 10.14.6 I have tried deleting spotify and reinstalling as well as doing these steps on here: https://support.spotify.com/us/using_spotify/troubleshooting/reinstallation-of-spotify/

  • Newbie
  • Plan: Premium OSX 10.14.6   I have tried deleting spotify and reinstalling as well as doing these steps on here: https://support.spotify.com/us/using_spotify/troubleshooting/reinstallati...
  • Loxer
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Why can I re-arrange playlist tracks on my iPhone but not on my MacBook anymore?

I used to be able to edit my playlist track order on my macbook as well as my iphone but now can't do the former. I used to be able to drag songs up or down the playlist on the Macbook but this function seems to have gone. Any ideas why?

  • Visitor
  • I used to be able to edit my playlist track order on my macbook as well as my iphone but now can't do the former. I used to be able to drag songs up or down the playlist on the Macbook but this funct...
  • Loxer
  • Spotify Star
  • 403 Views
  • 1 replies
  • 0 likes
  • 403 Views
  • 1 replies
  • 0 likes

My Spotify keeps skipping every song i try to play, can someone help?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Loxer
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

Alphabetical Order with "the"?

On both my Desktop Windows and Mac, and other devices, it seems that alphabetical order has changed again. I always order by Artist A-Z. When I first joined Spotify it would correctly remove "the" from artists, but now it has switched in the past few...

  • Regular
  • On both my Desktop Windows and Mac, and other devices, it seems that alphabetical order has changed again. I always order by Artist A-Z. When I first joined Spotify it would correctly remove "the" fr...
  • 285 Views
  • 0 replies
  • 0 likes
  • 285 Views
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Trying to play songs on web player, it's not responding - only plays last playlist I listened to

PremiumUSA MacBook AirOperating SystemmacOS Mohave 10.14.5 I'm trying to use the Web Player to listen to music at work, and when I click a song, it ignores the command, and momentarily flashes down in the bottom left the album cover for a different s...

  • Newbie
  • Premium USA   MacBook Air Operating System macOS Mohave 10.14.5   I'm trying to use the Web Player to listen to music at work, and when I click a song, it ignores the command, and mo...
  • Galadirith
  • Newbie
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Spotify not loading up songs that are not saved although I am online

My spotify has always worked fine until now when i cant listen to anything that is not saved. i can search for songs and cue them but they dont play and sometimes just show as a blank bar in the cue list. I am online and connected to facebook but my ...

Screen Shot 2019-08-22 at 13.14.44.png Screen Shot 2019-08-22 at 13.15.30.png
  • Visitor
  • My spotify has always worked fine until now when i cant listen to anything that is not saved. i can search for songs and cue them but they dont play and sometimes just show as a blank bar in the cue ...
  • Loxer
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't skip songs in playlist radio

PremiumGermany DeviceMacbook Pro Hi all, this happens only with the current version of Spotify (1.1.12.451.gdb77255f). On my other MacBook I had an old version, there it's working. If I want to skip a song in a playlist radio, it isn't working. So I'...

  • Visitor
  • Premium Germany   Device Macbook Pro    Hi all,   this happens only with the current version of Spotify (1.1.12.451.gdb77255f). On my other MacBook I had an old version, t...
  • Petya
  • Community Legend
  • 707 Views
  • 1 replies
  • 0 likes
  • 707 Views
  • 1 replies
  • 0 likes

Spotify says I am Offline when I am not

PlanFreeCountryAustraliaDeviceiMacOperating SystemCatalina Beta My Question or IssueI have a working internet connection, but Spotify says I am offline.

  • Casual Listener
  • Plan Free Country Australia Device iMac Operating System Catalina Beta   My Question or Issue I have a working internet connection, but Spotify says I am offline.
  • Loxer
  • Spotify Star
  • 602 Views
  • 3 replies
  • 0 likes
  • 602 Views
  • 3 replies
  • 0 likes

Long playlist names cause the sidebar to change size suddenly on hover

If you give your playlist a longer name than the width of the sidebar, then the sidebar starts to twitching into a much wider size whenever you hover over the playlist name.

  • Regular
  • If you give your playlist a longer name than the width of the sidebar, then the sidebar starts to twitching into a much wider size whenever you hover over the playlist name.
  • wasted_username
  • Regular
  • 1523 Views
  • 4 replies
  • 0 likes
  • 1523 Views
  • 4 replies
  • 0 likes

How to stop Spotify from using up so much disk space

Hi there, My Spotify data folder is several gigabites in size. Is there a way to limit the size Spotify is allowed to use or turn offline song storage off or something?

  • Casual Listener
  • Hi there,   My Spotify data folder is several gigabites in size. Is there a way to limit the size Spotify is allowed to use or turn offline song storage off or something? 
  • Loxer
  • Spotify Star
  • 1831 Views
  • 1 replies
  • 0 likes
  • 1831 Views
  • 1 replies
  • 0 likes

Solved!! Plays for 6 seconds then says "can't play current song"

PlanPremiumCountryUSA Device Macbook Pro late 2016Operating SystemMac os a Mojave I have had this problem for at least a years. I have premium: Works on phone - Only works for 6 seconds on Mac desktop (OS Mojave) ... then the blue error message (cann...

  • Casual Listener
  •   Plan Premium Country USA   Device  Macbook Pro late 2016 Operating System Mac os a Mojave   I have had this problem for at least a years. I have premium: Works on ph...
  • tatoz
  • Casual Listener
  • 1560 Views
  • 2 replies
  • 0 likes
  • 1560 Views
  • 2 replies
  • 0 likes

Desktop doesn't show complete public playlist

PlanFreeCountryUK Device( Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHiThere are some public playlists that don't seem to updating on my desktop but I can see the newest songs on the playlists on...

  • Casual Listener
  •   Plan Free Country UK   Device ( Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi There are some public play...
  • Lisichka101
  • Casual Listener
  • 638 Views
  • 6 replies
  • 0 likes
  • 638 Views
  • 6 replies
  • 0 likes

Solved!! SPOTIFY APP Ver. 1.1.12.451.gdb77255f DROP with Enterprise PROXY.

PlanPremiumCountryItalyDeviceMBPOperating Systemmojave 10.14.6 (18G87) My Question or IssueHi there,I normally use spotify app at work. My enterprise uses Cisco WSA proxyes with Spotify connection allowed.With this last version, the connection drops ...

  • Casual Listener
  •   Plan Premium Country Italy Device MBP Operating System mojave 10.14.6 (18G87)   My Question or Issue Hi there, I normally use spotify app at work. My enterprise uses Cisco W...
  • apmari
  • Casual Listener
  • 693 Views
  • 2 replies
  • 0 likes
  • proxy
  • 693 Views
  • 2 replies
  • 0 likes

Solved!! Don't like button is not active if I unliked the song.

Looks like I can not mark the song as Don't like if I liked it once before and unliked after.

don't_like.gif
  • Casual Listener
  •                         Looks like I can not mark the song as Don't like if I liked it once before and unliked after.  
  • kukareka
  • Casual Listener
  • 558 Views
  • 2 replies
  • 0 likes
  • 558 Views
  • 2 replies
  • 0 likes