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Can't play current track

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Can't play current track

I'm a premium sunscriber but there are quite a lot of songs that won't play on the Mac desktop client.  The same tracks play fine on iOS.  Does anyone know what the issue is?

 

Also, does spotify have an email for support issues?  If they have, they hide it pretty well.

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Marked as solution

Hi there,
Welcome at the Spotify Community!

 

You may try to fix it by reinstalling Spotify. To do that, please follow the steps in the link below:
https://support.spotify.com/us/learn-more/faq/#!/article/reinstallation-of-spotify

 

Yes it's a little bit hidden haha.

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

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2 Replies
Marked as solution

Hi there,
Welcome at the Spotify Community!

 

You may try to fix it by reinstalling Spotify. To do that, please follow the steps in the link below:
https://support.spotify.com/us/learn-more/faq/#!/article/reinstallation-of-spotify

 

Yes it's a little bit hidden haha.

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

Hi, thanks.  That seemed to help 🙂

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