Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1549 Views
1 replies
0 likes

1549 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3901 Views
1 replies
0 likes

3901 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3152 Views
1 replies
3 likes

3152 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38327 Views
19 replies
1 likes
music stops

38327 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164841 Views
0 replies
35 likes
Mac

164841 Views
0 replies
35 likes

Superuser Contribution "can't play the current song"

PlanPremiumCountryCanadaDeviceMacBook Air Early 2015Operating SystemmacOS High Sierra version 10.13.6 My Question or IssueA few songs in my library will play until a song stops 1-3 seconds before it is supposed to end and I receive the blue bar at th...

Haley_slater
Visitor
Plan Premium Country Canada Device MacBook Air Early 2015 Operating System macOS High Sierra version 10.13.6 My Question or Issue A few songs in my library will play until a song sto...
2020-07-06 6:03:33 AM
2020-07-06 9:09:40 AM
Ivan
Spotify Legend
585 Views
1 replies
0 likes
Can't play the current song
Mac Book
Ongoing Issues

585 Views
1 replies
0 likes

Applescript no longer reports Spotify Connect song playing.

PlanPremiumCountryUSA DeviceMacOperating SystemMojaveSpotify Version1.1.30.658.gf13cde74 My Question or IssueI maintain a little Spotify menu bar tool (https://github.com/joshspicer/SpotStatus) that displays my currently playing track in my Mac statu...

Joshspicer37
Casual Listener
Plan Premium Country USA Device Mac Operating System Mojave Spotify Version 1.1.30.658.gf13cde74 My Question or Issue I maintain a little Spotify menu bar tool (htt...
2020-04-08 4:33:50 PM
2020-07-06 4:32:26 AM
Joshspicer37
Casual Listener
1908 Views
6 replies
7 likes
applescript
Mac

1908 Views
6 replies
7 likes

Clearing the whole queue

PremiumUSA Device(iPhone 7, Macbook Pro early 2015)Operating System(most uptodate) My Question or Issue There doesn't seem to be a way to clear an entire queue on the Spotify app on either device without just removing each individual app. I've seen t...

hummer637
Visitor
Premium USA Device (iPhone 7, Macbook Pro early 2015) Operating System (most uptodate) My Question or Issue There doesn't seem to be a way to clear an entire queue on t...
2020-07-02 10:07:32 PM
2020-07-05 11:12:46 AM
SoundShots
Composer
1011 Views
1 replies
0 likes

1011 Views
1 replies
0 likes

Solved!! Spotify won't be loaded (therefore cannot be played)

PlanFreeCountryJapanDeviceFirefox version 78.0, Chrome version 65.0.3325.181Operating SystemMac OS X version 10.9.5 My Question or IssueSpotify suddenly gets unloaded yesterday (I am using it with free plan) and cannot be played concurrently.I refres...

HazelnutEyes
Casual Listener
Plan Free Country Japan Device Firefox version 78.0, Chrome version 65.0.3325.181 Operating System Mac OS X version 10.9.5 My Question or Issue Spotify suddenly gets unloaded yesterd...
2020-07-01 6:44:53 PM
2020-07-05 6:28:48 AM
HazelnutEyes
Casual Listener
539 Views
1 replies
0 likes

539 Views
1 replies
0 likes

[iOS] mac app often won't play

Often tracks just won't play without having to force quit and restart the app. I'm currently paying for software that mostly won't work...

user-removed
Visitor
Often tracks just won't play without having to force quit and restart the app. I'm currently paying for software that mostly won't work...
2020-07-04 4:24:58 AM
2020-07-04 9:09:50 PM
Billy-J
Spotify Star
457 Views
1 replies
0 likes
iOS

457 Views
1 replies
0 likes

[Bug] Search feature: clicking on item does not link me to the source directly

PlanPremiumCountryUSADeviceMacbook Pro 2017Operating SystemMacOS Catalina v10.15.5 My Question or IssueWhen I search for an item on the Spotify desktop app, and click on it, it takes me to the playlist containing the item but it does not scroll to it...

seasons986
Regular
Plan Premium Country USA Device Macbook Pro 2017 Operating System MacOS Catalina v10.15.5 My Question or Issue When I search for an item on the Spotify desktop app, and click o...
2020-07-03 11:10:55 PM
415 Views
0 replies
0 likes
Desktop
Glitch
Mac
Search failure

415 Views
0 replies
0 likes

Spotify is unable to play music after Bluetooth mode switch

Plan: PremiumCountry: Germany Device: MBP 13'' 2019Operating System MacOS 10.15.5 (19F101) I'm using a BT headset (Bose QC35). Whenever I join a conference call my headset switches from A2DP to Headset mode. Once I stop using my Mic the Headphone swi...

gh1234
Casual Listener
Plan: Premium Country: Germany Device: MBP 13'' 2019 Operating System MacOS 10.15.5 (19F101) I'm using a BT headset (Bose QC35). Whenever I join a conference call my hea...
2020-07-03 2:52:23 PM
2020-07-03 5:13:36 PM
Cristianm87
Casual Listener
693 Views
1 replies
2 likes

693 Views
1 replies
2 likes

Can't play music because ads don't load

I am using Spotify Free on Mac, but since some days, the ads don't load and stuck at 0:00 seconds, so I always have to close the app and restart it to play music again. Edit: And the music often doesn't start although the time line shows that it's ac...

-blueberry-
Visitor
I am using Spotify Free on Mac, but since some days, the ads don't load and stuck at 0:00 seconds, so I always have to close the app and restart it to play music again. Edit: And the...
2020-07-02 10:41:23 AM
2020-07-02 6:56:47 PM
MichaelJerzak
Composer
496 Views
1 replies
0 likes

496 Views
1 replies
0 likes

“Appears On” section completely missing now

PlanPremiumCountryUnited StatesDeviceMacbook Pro 15 inch 2017Operating SystemmacOS High Sierra My Question or IssueThe “Appears On” section (which has been missing from the mobile app for over a month despite feedback), has now completely vanished on...

garrettlucero
Gig Goer
Plan Premium Country United States Device Macbook Pro 15 inch 2017 Operating System macOS High Sierra My Question or Issue The “Appears On” section (which has been missing from the m...
2020-05-21 11:34:03 PM
2020-07-02 8:00:03 AM
AbsolutelyNoFB
Roadie
2706 Views
3 replies
15 likes

2706 Views
3 replies
15 likes

Superuser Contribution Clear Playback history? (My account was hacked a few years ago...)

Hi, Are there any way to have playback history deleted -maybe even by language? A few years ago, my account was hacked. I'm still not sure if it was due to a stolen token - or a bad password. However, here multiple years after, I'm still having troub...

exetico
Visitor
Hi, Are there any way to have playback history deleted -maybe even by language? A few years ago, my account was hacked. I'm still not sure if it was due to a stolen token - or a bad...
2020-07-01 3:39:08 PM
2020-07-01 3:55:56 PM
Mario
Spotify Legend
472 Views
1 replies
0 likes
history

472 Views
1 replies
0 likes

Solved!! Can't open on my mac

My Mac is version 10.10.2 I can't open my spotify on MAC since last night. I tried to uninstalled and reinstalled but it didn't help. The application not even popup the account info page and just turn off immediately. But it works perfectly on my iph...

amychen0504
Casual Listener
My Mac is version 10.10.2 I can't open my spotify on MAC since last night. I tried to uninstalled and reinstalled but it didn't help. The application not even popup the account i...
2015-02-26 10:37:31 PM
2020-06-30 8:12:57 PM
user-removed
Not applicable
10808 Views
5 replies
0 likes
Mac

10808 Views
5 replies
0 likes

Superuser Contribution Spotify app does not work on Mac desktop

PlanPremiumCountry ItalyDeviceMacBook Air 2020My Question or IssueSuddenly, the desktop app does not work anymore: the screen is completely black. I deleted the app and the caches files folders (and everything related to the app), then I tried to dow...

allysfilip
Casual Listener
Plan Premium Country Italy Device MacBook Air 2020 My Question or Issue Suddenly, the desktop app does not work anymore: the screen is completely black. I deleted the app and the caches files...
2020-06-26 7:36:57 PM
2020-06-30 4:31:23 PM
allysfilip
Casual Listener
570 Views
2 replies
0 likes

570 Views
2 replies
0 likes

Horrible new UI with bare-minimum features

PlanPremiumCountryUSADeviceMacBook Pro--My Question or Issue I have recently come to understand I have been given a new update on the Spotify desktop app that is absolutely horrible. Here are some of the features no longer available:Friend activityFo...

hb617
Regular
Plan Premium Country USA Device MacBook Pro -- My Question or Issue I have recently come to understand I have been given a new update on the Spotify desktop app that is absolutely hor...
2020-05-15 3:59:32 AM
2020-06-30 6:52:00 AM
ThatSofia
Newbie
3852 Views
10 replies
20 likes
Desktop
Interface
test
UI

3852 Views
10 replies
20 likes

Spotify app breaks Input Source switching

The Spotify desktop app for macOS breaks input source switching via the Caps Lock key. This is a checkbox found under System Preferences > Keyboards > Input Sources when you have multiple input sources installed. This works fine when the Spotify app ...

Evendir
Visitor
The Spotify desktop app for macOS breaks input source switching via the Caps Lock key. This is a checkbox found under System Preferences > Keyboards > Input Sources when you have multiple...
2020-06-29 7:02:37 AM
403 Views
0 replies
0 likes

403 Views
0 replies
0 likes

Vote here if you are dissatisfied with this new Spotify app for new Apple users

I've seen the same stock useless answer from Moderators to everyone's question why the "new" Spotify app is garbage, but many of us are forced to use anyways. Apparently, there is a post with a Vote page that is soliciting votes to offer users the OP...

KC70
Music Fan
I've seen the same stock useless answer from Moderators to everyone's question why the "new" Spotify app is garbage, but many of us are forced to use anyways. Apparently, there is a post with a...
2020-06-09 9:54:50 PM
2020-06-27 7:55:43 AM
KC70
Music Fan
914 Views
2 replies
6 likes
apple
Beta
Desktop
Mac

914 Views
2 replies
6 likes

I have Mac IOS 10.9.5 version but cant install Spotify, can anybody can help me, thks

PlanFree/PremiumCountryMexicoDeviceMac IOS 10.9.5Operating System IOS 10.9.5(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

habitatmx
Newbie
Plan Free/Premium Country Mexico Device Mac IOS 10.9.5 Operating System IOS 10.9.5 (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-05-04 6:15:32 PM
2020-06-26 12:36:04 AM
Billy-J
Spotify Star
933 Views
1 replies
0 likes

933 Views
1 replies
0 likes

Siri with Spotify doesn't work

PlanPremiumCountryEstoniaDeviceMacbook Pro 2019 Base modelOperating SystemmacOS Catalina My Question or IssueWhen telling Siri to play a song on Spotify, it says: "You'll need to update Spotify before i can help with that". It shows the Appstore butt...

sanderkru
Newbie
Plan Premium Country Estonia Device Macbook Pro 2019 Base model Operating System macOS Catalina My Question or Issue When telling Siri to play a song on Spotify, it says: "Yo...
2020-05-11 3:53:20 PM
2020-06-26 12:32:14 AM
Billy-J
Spotify Star
1456 Views
1 replies
0 likes

1456 Views
1 replies
0 likes

MacBook Pro Spotify app

Hi All On my MacBook Pro automatically a new Spotify app was installed. Apart from the fact I really aren't that happy about the look of it, it also lacks a lot of functionality. How can I sort playlists? And, most annoyingly, I cannot select multipl...

Beijers1
Visitor
Hi All On my MacBook Pro automatically a new Spotify app was installed. Apart from the fact I really aren't that happy about the look of it, it also lacks a lot of functionality. How can I s...
2020-05-14 3:56:11 PM
2020-06-26 8:36:29 PM
Billy-J
Spotify Star
617 Views
1 replies
2 likes

617 Views
1 replies
2 likes

UI/UX bug: Clear search button (X) opens the recent search page

PlanPremium DeviceMacbook Pro mid 2015 Operating Systemmacos catalina My Question or IssuePressing the clear search button (X) opens up the recent searches page (same way as pressing the search bar normally would). Clearing the search bar should do j...

joe_____
Casual Listener
Plan Premium Device Macbook Pro mid 2015 Operating System macos catalina My Question or Issue Pressing the clear search button (X) opens up the recent searches page (sa...
2020-06-22 4:04:44 PM
2020-06-26 2:21:08 PM
joe_____
Casual Listener
640 Views
4 replies
0 likes

640 Views
4 replies
0 likes

Spotify prevents IMac screen saver from working - any ideas

I have identified that a file within Spotify prevents screen saver and sleep from working on Mac IOS 10.15.5. Troubleshooted with apple and the file "spotify helper" prevents this. I have spent time trouble shhooting and its definitely the case. Spot...

paulsburley
Casual Listener
I have identified that a file within Spotify prevents screen saver and sleep from working on Mac IOS 10.15.5. Troubleshooted with apple and the file "spotify helper" prevents this. I have spent time ...
2020-06-20 3:16:27 PM
2020-06-26 2:17:43 PM
MrGC
Music Fan
1162 Views
3 replies
1 likes

1162 Views
3 replies
1 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Mac)

Forum Posts