Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4858 Views
1 replies
0 likes

4858 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6880 Views
1 replies
0 likes

6880 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4676 Views
1 replies
3 likes

4676 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
41946 Views
19 replies
1 likes
music stops

41946 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166767 Views
0 replies
35 likes
Mac

166767 Views
0 replies
35 likes

Superuser Contribution Spotify Crashing after Launch macOS Catalina

Plan: PremiumCountry: USDevice: Macbook Pro 2017Operating System: macOS Catalina 10.15 My Question or Issue My Spotify launches for a second and then crashes, I have tried everything - clearing Spotify cache and deleting and doing a clean reinstall a...

itsnotnice
Casual Listener
Plan: Premium Country: US Device: Macbook Pro 2017 Operating System: macOS Catalina 10.15 My Question or Issue My Spotify launches for a second and then crashes, I have...
2020-07-25 12:26:41 PM
2020-08-07 7:07:36 PM
ellephilly
Visitor
843 Views
3 replies
1 likes

843 Views
3 replies
1 likes

Solved!! Shuffle from a selected song to random song that is not in my playlist

PlanPremiumCountryIndonesiaDevice(iPhone 6, iPad 9.7, Macbook Pro 2018)Operating System(iOS 10) My Question or IssueCan a spotify user select one particular song, and the song after that would be a random song but similar to that one particular song ...

tioseptiono
Casual Listener
Plan Premium Country Indonesia Device (iPhone 6, iPad 9.7, Macbook Pro 2018) Operating System (iOS 10) My Question or Issue Can a spotify user select one particular song, and the son...
2020-08-04 4:36:47 PM
2020-08-06 8:34:16 PM
tioseptiono
Casual Listener
560 Views
2 replies
0 likes

560 Views
2 replies
0 likes

Solved!! Do I need Premium to use Local files on my devices?

There are songs that are not on Spotify due to agreement with the label. I want to add them to my Spotify but I’d like to know if there’s a way to do it without premium.PlanFreeCountryUSADeviceMacBook Air 2019Operating SystemMacOS My Question or Issu...

JOPPING127
Regular
There are songs that are not on Spotify due to agreement with the label. I want to add them to my Spotify but I’d like to know if there’s a way to do it without premium. Plan Free Country USA De...
2020-08-06 7:18:45 PM
2020-08-06 7:46:21 PM
Billy-J
Spotify Star
2443 Views
1 replies
0 likes

2443 Views
1 replies
0 likes

Solved!! Is the Touch Bar scrubbing bar actually...supposed to scrub?

Hi! Just got my Mac and Spotify was the very first thing I set up—as I was playing around with the Touch Bar in the app, I realized the scrubbing bar indicated exactly where I was in the music in real-time—however, I can't control my music with it. I...

marpreston29
Casual Listener
Hi! Just got my Mac and Spotify was the very first thing I set up—as I was playing around with the Touch Bar in the app, I realized the scrubbing bar indicated exactly where I was in the music in rea...
2020-08-06 6:39:17 AM
2020-08-06 6:50:47 PM
Billy-J
Spotify Star
5186 Views
5 replies
0 likes

5186 Views
5 replies
0 likes

Superuser Contribution Spotify crashes at launch after updating to MacOS 10.15 Catalina

PlanPremiumCountryUK DeviceiMac Retina 5K 27-inch Late 2015MacOS 10.15 Catalina My Question or IssueSince updating Mac operating system to OS 10.15 Catalina, I've been unable to use Spotify on my iMac. Icon bounces in the dock, blank Spotify window a...

geoparkin
Visitor
Plan Premium Country UK Device iMac Retina 5K 27-inch Late 2015 MacOS 10.15 Catalina My Question or Issue Since updating Mac operating system to OS 10.15 Catalina, I've been u...
2019-10-22 11:18:52 AM
2020-08-06 3:52:08 PM
Xenia
Moderator
1535 Views
5 replies
3 likes

1535 Views
5 replies
3 likes

Spotify Won't Open Mac

PlanPremium DeviceMacbook Pro late 2012Operating SystemmacOS Mojave 10.14.6 When I try to open my Spotify app on my mac, it opens for a split second with a black screen and then suddenly closes itself. I have tried to find as many troubleshooting opt...

tinyfeesh
Casual Listener
Plan Premium Device Macbook Pro late 2012 Operating System macOS Mojave 10.14.6 When I try to open my Spotify app on my mac, it opens for a split second with a black screen and ...
2019-08-28 1:46:58 PM
2020-08-06 3:18:17 AM
EwanH
Music Fan
7596 Views
17 replies
1 likes
Mac
Wont Open

7596 Views
17 replies
1 likes

Superuser Contribution Local songs are incorrect length if they are too long

PlanPremiumCountryAustraliaDeviceMacbook Pro Late 2015Operating SystemmacOS 10.14.2 (Mojave) My Question or IssueIf I try to import an 18-minute local song using my Mac Spotify client, it appears as 0:01 length. This causes an issue when syncing the ...

papapastry
Newbie
Plan Premium Country Australia Device Macbook Pro Late 2015 Operating System macOS 10.14.2 (Mojave) My Question or Issue If I try to import an 18-minute local song using my Mac Spoti...
2019-03-11 6:29:02 AM
2020-08-05 4:36:15 PM
Mihail
Spotify Legend
1186 Views
3 replies
1 likes

1186 Views
3 replies
1 likes

Superuser Contribution error message: "Spotify kann dies zurzeit nicht abspielen. Wenn sich die Datei auf deinem Computer..

PlanPremiumCountryAustriaDevice( MacBookAir 2013)Operating System(MacOS 10.15.4 ) Hallo,Ich kann meine Playlist nich abspielen. Fehlermeldung: "Spotify kann dies zurzeit nicht abspielen. Wenn sich die Datei auf deinem Computer befindet, kannst du sie...

loneranger256
Casual Listener
Plan Premium Country Austria Device ( MacBookAir 2013) Operating System (MacOS 10.15.4 ) Hallo, Ich kann meine Playlist nich abspielen. Fehlermeldung: "Spotify kann dies zurze...
2020-05-10 3:48:06 PM
2020-08-04 4:17:02 PM
Xenia
Moderator
3249 Views
5 replies
1 likes

3249 Views
5 replies
1 likes

Superuser Contribution Error Code auth:16 on Mac after logging out

PlanPremiumCountryUSADeviceMacbook Air Mid-2013Operating SystemMacOS Mojave 10.14.6 My Question or Issue For a long while, it was working fine, but then I got the dreaded "Can't play the current song" blue message, so I logged out and restarted my ma...

Cloud1
Gig Goer
Plan Premium Country USA Device Macbook Air Mid-2013 Operating System MacOS Mojave 10.14.6 My Question or Issue For a long while, it was working fine, but then I got the drea...
2020-07-30 10:28:55 PM
2020-08-04 3:29:34 PM
Mihail
Spotify Legend
2450 Views
7 replies
0 likes

2450 Views
7 replies
0 likes

Solved!! You broke AppleScript (Again)

PlanPremiumCountryArgentina DeviceMacBook Pro 2017 RetinaOperating SystemHigh Sierra My Question or Issue AppleScript is not returning current song correctly. The last build from Apr 23th Broke it. The script in question is the following: if applicat...

dantebarba
Regular
Plan Premium Country Argentina Device MacBook Pro 2017 Retina Operating System High Sierra My Question or Issue AppleScript is not returning current song corr...
2020-04-23 10:46:37 PM
2020-08-04 3:20:23 PM
okohokonu
Casual Listener
6004 Views
17 replies
16 likes
bug apple script

6004 Views
17 replies
16 likes

Solved!!Superuser Contribution Connection error: ap_network_disabled on macOS Catalina

Plan PremiumCountry Germany Device iMacOperating System macOS Catalina My Question or IssueSpotify crashes immediatly on startup, output of command./Spotify --show-console: 18:07:33.091 I [network_controller.cpp:77 ] Connectivity policy is initially ...

edgelord314
Visitor
Plan Premium Country Germany Device iMac Operating System macOS Catalina My Question or Issue Spotify crashes immediatly on startup, output of command ./Spotify --show-console...
2020-08-03 8:10:18 PM
2020-08-04 11:57:40 AM
Ivan
Spotify Legend
1032 Views
1 replies
0 likes
bug

1032 Views
1 replies
0 likes

Solved!!Superuser Contribution Playing sounds on chrome breaks mac client

PremiumUSAMacbook Pro late 2018macOS Catalina 10.15.4 Hi!For months now, whenever a sound plays from my chrome (doesn't matter which site), Spotify will break. What I mean by this is that when I click play again on spotify, the bar will continue to m...

Lakers0606
Casual Listener
Premium USA Macbook Pro late 2018 macOS Catalina 10.15.4 Hi! For months now, whenever a sound plays from my chrome (doesn't matter which site), Spotify will break. What I mean by this is...
2020-08-02 10:54:38 PM
2020-08-04 11:32:15 AM
Elena
Moderator
998 Views
1 replies
0 likes
Mac

998 Views
1 replies
0 likes

Superuser Contribution Spotify crashes on startup, despite reinstall

Hi,since today (suddenly), I experience massive problems with the Spotify app on my Mac. When I clicked the icon inside the Dock, it jumps once, the black spotify window appears for 0,5s and then Spotify crashes. I tried rebooting the Macbook: still ...

lhennen
Casual Listener
Hi, since today (suddenly), I experience massive problems with the Spotify app on my Mac. When I clicked the icon inside the Dock, it jumps once, the black spotify window appears for 0,5s and then S...
2020-07-16 7:21:26 PM
2020-08-04 7:38:20 AM
StevenLavaPH
Visitor
2633 Views
5 replies
2 likes
Crash
Mac Book
reinstalling problem
Startup Bug

2633 Views
5 replies
2 likes

Superuser Contribution Desktop App crashing

Plan: PremiumCountry: USA Device- MacBook Air (Retina, 13-inch, 2019)- macOS Catalina, Version 10.15.5 My Question or IssueThe mac desktop app crashes when I try to start it. I did a clean install and it still crashes. I see the app window briefly (1...

smallchou
Visitor
Plan: Premium Country: USA Device - MacBook Air (Retina, 13-inch, 2019) - macOS Catalina, Version 10.15.5 My Question or Issue The mac desktop app crashes when I try to sta...
2020-07-21 5:54:11 PM
2020-08-03 3:09:16 PM
Elena
Moderator
1724 Views
12 replies
3 likes

1724 Views
12 replies
3 likes

Solved!!Superuser Contribution playlists are empty on spotify desktop

PlanPremiumCountryUS DeviceMacbook Pro 2018Operating SystemMacOS Catalina 10.15.5 My Question or IssueI just downloaded spotify on my mac and when i opened it, none of my friends' activity showed up and all the playlists in my library were empty, eve...

han_b-nan
Casual Listener
Plan Premium Country US Device Macbook Pro 2018 Operating System MacOS Catalina 10.15.5 My Question or Issue I just downloaded spotify on my mac and when i opened it, none of...
2020-07-19 1:06:37 AM
2020-08-02 5:59:10 AM
han_b-nan
Casual Listener
1739 Views
3 replies
0 likes
empty playlist
Empty playlists
macbook
MacBook Desktop
macbook pro

1739 Views
3 replies
0 likes

"Track Not Found" after viewing YouTube video

PremiumUS DeviceMacbook Pro 2019Operating System: macOS Catalina My Question or IssueOften when I pause Spotify to watch a youtube video, upon returning to Spotify I am unable to play music and receive a "track not found" error message.

amneal
Newbie
Premium US Device Macbook Pro 2019 Operating System: macOS Catalina My Question or Issue Often when I pause Spotify to watch a youtube video, upon returning to Spotify I...
2020-07-31 6:18:51 PM
2020-08-01 6:27:47 AM
Billy-J
Spotify Star
691 Views
1 replies
0 likes
Mac Desktop App
macbook pro

691 Views
1 replies
0 likes

Mac Solution: A Firewall may be blocking Spotify Error code auth:3

Open Finder In the Menu Bar select Go and then 'Go to Folder' Enter: /private/etc/hosts Locate the file called 'host' and drag to desktop Open the file and replace the text with: ### Host Database## localhost is used to configure the loopback interfa...

iNick1
Casual Listener
Open Finder In the Menu Bar select Go and then 'Go to Folder' Enter: /private/etc/hosts Locate the file called 'host' and drag to desktop Open the file and replace ...
2020-05-07 2:18:45 PM
2020-07-31 9:53:44 PM
Cloud1
Gig Goer
5310 Views
2 replies
2 likes

5310 Views
2 replies
2 likes

Solved!! Spotify Crashing on macOS 10.14.5

PlanPremiumCountry Germany DeviceMacbook Pro Retina Early 2013Operating SystemmacOS 10.14.5 My Question or IssueSpotify on my mac unfortunately recently started crashing randomly (once per 1 minute), which makes the app completely unuseable. I've tri...

benutzer-1
Regular
Plan Premium Country Germany Device Macbook Pro Retina Early 2013 Operating System macOS 10.14.5 My Question or Issue Spotify on my mac unfortunately recently st...
2019-07-15 10:49:40 PM
2020-07-31 6:58:02 PM
gerfboy
Visitor
3138 Views
6 replies
0 likes

3138 Views
6 replies
0 likes

Solved!! [macos] spotify crashes on launch. macOs catalina

PlanPremiumCountryItalyDevicemacbook pro 13" 2017Operating SystemmacOs 10.15.5 My Question or IssueSince today app crashes on start.So far I tried: - reboot: no effect- uninstall and reinstall: no effect- clean cache: no effect- clean cache and reins...

matteolspace-3
Casual Listener
Plan Premium Country Italy Device macbook pro 13" 2017 Operating System macOs 10.15.5 My Question or Issue Since today app crashes on start. So far I tried: - reboot: no ef...
2020-07-29 9:38:02 AM
2020-07-30 9:53:30 AM
matteolspace-3
Casual Listener
6688 Views
1 replies
1 likes
Crash
macOS
start up
Startup Bug

6688 Views
1 replies
1 likes

[Desktop] Error Code auth:16 on Macbook Air Mid-2013

For a long while, it was working fine, but then I got the dreaded "Can't play the current song" blue message, so I logged out and restarted my mac and tried to log back in but now I get the dreaded "A firewall may be blocking, error code auth:16" Ple...

Cloud1
Gig Goer
For a long while, it was working fine, but then I got the dreaded "Can't play the current song" blue message, so I logged out and restarted my mac and tried to log back in but now I get the dreaded "...
2020-07-30 7:15:51 AM
716 Views
0 replies
0 likes
Desktop

716 Views
0 replies
0 likes

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