Friend Activity Not Updating Consistently

[celinl201200]

Plan

Premium

Country

United States

Device

MacBook Air (2019)

My Question or Issue

The friend activity tab sometimes stops updating (usually if I leave the desktop app open but unused for a while), and I have to close and reopen the app for it to update.

[MihailY]

Hey @celinl201200,

Thanks for reaching out.

If your Friend Activity tab stops updating after a while, we'd suggest first trying the following basic troubleshooting steps:

• Disable it and enable it again under Settings - Display - See what your friends are playing.
• Log out and back in a couple of times.
• Disable hardware acceleration (Settings - Compatibility)
• Perform a clean reinstall of the app.

If that doesn't help, let us know your current app version and roughly how long it takes for this to happen, so we can investigate further.

Keep us posted.