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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

[Developer] L&R channels for Equalizer

Please, Spotify - can you add a feature to allow seperate left and right channel volume adjustment setting?People with partial hearing loss will benefit, and it could help with headphones that aren't quite balanced.

  • Casual Listener
  • Please, Spotify - can you add a feature to allow seperate left and right channel volume adjustment setting? People with partial hearing loss will benefit, and it could help with headphones that aren...
  • osornios
  • Spotify Star
  • 897 Views
  • 2 comments
  • 1 likes
  • Developer
  • Closed - Not Enough Votes
  • 897 Views
  • 2 comments
  • 1 votes

[All Platforms] Need of short command to jump 5 seconds in a song for blind people

Hello, I'm blind I can not choose to go on a specific place on a song due to my disability. That's why I need it.

  • Gig Goer
  • Hello, I'm blind I can not choose to go on a specific place on a song due to my disability. That's why I need it.
  • Luan
  • Spotify Star
  • 952 Views
  • 6 comments
  • 1 likes
  • All Platforms
  • Case Closed
  • 952 Views
  • 6 comments
  • 1 votes

[Tizen][Search] Filter/search your library on Tizen

Please add a function to filter/search personal content like playlists and songs on watches running on Tizen. For instance, if you use the current search feature with speech-to-text search (the keyboard is well developed by Samsung but not utilized b...

  • Roadie
  • Please add a function to filter/search personal content like playlists and songs on watches running on Tizen. For instance, if you use the current search feature with speech-to-text search (the ...
  • Luan
  • Spotify Star
  • 616 Views
  • 3 comments
  • 1 likes
  • Search
    tizen
  • Case Closed
  • 616 Views
  • 3 comments
  • 1 votes

Only a handful of songs are played from playlist

So it looks like this problem is posted all over the internet, but I can't find a solution for it. I have a 167 song playlist that I like to play, but at random times when playing it, it will only play the same 10 songs in a row, shuffle or no shuffl...

  • Casual Listener
  • So it looks like this problem is posted all over the internet, but I can't find a solution for it. I have a 167 song playlist that I like to play, but at random times when playing it, it will only pl...
  • Alejandar
  • Spotify
  • 1024 Views
  • 3 comments
  • 3 likes
  • iOS
    Shuffle play
  • 1024 Views
  • 3 comments
  • 3 votes

[Amazon] Accessibility for blind and low vision users - make the app compatible with VoiceView

My Uncle is blind and was looking forward to using the Spotify app on the Fire TV Stick that I got him for Christmas last year. We were looking forward to using the Spotify app with the Fire TV VoiceView Narration feature-he relies on the narration f...

  • Casual Listener
  • My Uncle is blind and was looking forward to using the Spotify app on the Fire TV Stick that I got him for Christmas last year. We were looking forward to using the Spotify app wi...
  • osornios
  • Spotify Star
  • 883 Views
  • 3 comments
  • 1 likes
  • Amazon
  • Case Closed
  • 883 Views
  • 3 comments
  • 1 votes

Yoga/Meditation Playlist

Hi,I love the great selection and variety of playlists available, but I am always seeking new relaxing and inspiring instrumental tracks for my meditation and yoga practice. I would love if spotify made a few meditation/yoga playlists, possibly one f...

  • Casual Listener
  • Hi, I love the great selection and variety of playlists available, but I am always seeking new relaxing and inspiring instrumental tracks for my meditation and yoga practice. I would love if spotify...
  • user-removed
  • Not applicable
  • 382 Views
  • 1 comments
  • 2 likes
  • 382 Views
  • 1 comments
  • 2 votes

Bringing spotify community to the mobile app (or at least its functionalities).

The spotify commnunity is a great way for improving the spotify service, and a personal suggestion would be to able to make it much easier and available to frequent mobile users such as I, so that we can give suggestions whilst using the application.

  • Casual Listener
  • The spotify commnunity is a great way for improving the spotify service, and a personal suggestion would be to able to make it much easier and available to frequent mobile users such as I, so that we...
  • Jpgchief
  • Spotify Star
  • 576 Views
  • 5 comments
  • 1 likes
  • Mobile
    Social
  • 576 Views
  • 5 comments
  • 1 votes

[All Platforms] Comment on Playlists

Why can't we comment on playlists? There are so many awesome playlist creators, I want to tell them how much they've affected me. A lot of these playlist creators get NO credit yet their work is AMAZING! Let us comment!

  • Casual Listener
  • Why can't we comment on playlists? There are so many awesome playlist creators, I want to tell them how much they've affected me. A lot of these playlist creators get NO credit yet their work is AMAZ...
  • MattSuda
  • Spotify Star
  • 278 Views
  • 1 comments
  • 1 likes
  • 278 Views
  • 1 comments
  • 1 votes

Please bring back the Happy Hipster playlist

Can you bring back the Happy Hipster playlist? It was the default soundtrack in my house before it disappeared. It was also the reason my wife agreed to pay for a Spotify account. Please bring it back! The tunes were awesome and we miss it.

  • Casual Listener
  • Can you bring back the Happy Hipster playlist? It was the default soundtrack in my house before it disappeared. It was also the reason my wife agreed to pay for a Spotify account. Please br...
  • architect
  • Music Fan
  • 718 Views
  • 2 comments
  • 1 likes
  • 718 Views
  • 2 comments
  • 1 votes

There Should Be A Showtunes genre.

I love my Sirius On Broaway. Hopefully there will be a showtunes/musical theater genre soon!

  • Casual Listener
  • I love my Sirius On Broaway. Hopefully there will be a showtunes/musical theater genre soon!
  • kanarie03
  • Newbie
  • 643 Views
  • 2 comments
  • 1 likes
  • 643 Views
  • 2 comments
  • 1 votes

Microfone na barra de pesquisa. Pesquisa por voz.

Boa noite, tudo bem? Eu possuo a anos o Spotify e antes era permitido a pesquisa por voz dentro do app, havia o ícone do microfone na barra de pesquisa igual ao Google e agora desapareceu. Por gentileza, poderiam retornar com essa função? Ela é muito...

  • Casual Listener
  • Boa noite, tudo bem?   Eu possuo a anos o Spotify e antes era permitido a pesquisa por voz dentro do app, havia o ícone do microfone na barra de pesquisa igual ao Google e agora desapareceu. ...
  • Novy
  • Moderator
  • 28 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 28 Views
  • 1 comments
  • 0 votes

More Audiobook hours without paying the same price as a month’s price just to double the hours.

Why would we pay the same price as a month of Spotify for only 15 more hours when some books are 6+ hours that’s not enough time to finish books. I thought it would be cheaper to include my audios with Spotify but now I’m second guess Spotify when I ...

  • Casual Listener
  • Why would we pay the same price as a month of Spotify for only 15 more hours when some books are 6+ hours that’s not enough time to finish books. I thought it would be cheaper to include my audios wi...
  • Novy
  • Moderator
  • 30 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 30 Views
  • 1 comments
  • 0 votes

Canvas request

So we all know and love the canvases on spotify songs, however, there are some songs that lack the creative feature. Some songs in particular I would love to see with a canvas is “Yoyo” by Rescene and “Hush Rush” by Lee Chaeyeon. The music videos are...

  • Casual Listener
  • So we all know and love the canvases on spotify songs, however, there are some songs that lack the creative feature. Some songs in particular I would love to see with a canvas is “Yoyo” by Rescene an...
  • Novy
  • Moderator
  • 31 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 31 Views
  • 1 comments
  • 0 votes

Please include audio book hours for all premium family members. Allow roll over of hours.

My husband and I would like to listen to an audiobook together. Please include audio books for all family plan premium members. Thanks, Aileen

  • Casual Listener
  • My husband and I would like to listen to an audiobook together. Please include audio books for all family plan premium members.    Thanks,    Aileen 
  • Novy
  • Moderator
  • 41 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 41 Views
  • 1 comments
  • 0 votes

Can somebody fix spotify not showing lyrics in landscape tablet? I'm so sick of it

I downloaded spotify in my Huawei Matepad SE 11 and whenever the device is on landscape mode, the lyrics won't show.

  • Casual Listener
  • I downloaded spotify in my Huawei Matepad SE 11 and whenever the device is on landscape mode, the lyrics won't show.
  • Novy
  • Moderator
  • 30 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 30 Views
  • 1 comments
  • 0 votes

Recommending 3 new functions for the new Spotify subscription!

I wanted to take advantage of the fact that Spotify is thinking of adding a new subscription to the platform and recommends new functions to add to this subscription, I have listened to many songs from little-known artists and enjoy many, but I have ...

  • Casual Listener
  • I wanted to take advantage of the fact that Spotify is thinking of adding a new subscription to the platform and recommends new functions to add to this subscription, I have listened to many songs fr...
  • Kiril
  • Moderator
  • 41 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 41 Views
  • 1 comments
  • 0 votes

Episódios baixados

Volte com a opção de ver até os episódios baixados. Um único lugar em que vejo apenas os baixados.Toda atualização feita piora o aplicativo. Agora eu não consigo ver apenas os baixados, eu vejo todos os episódios em que já cliquei desde que uso o app...

  • Casual Listener
  • Volte com a opção de ver até os episódios baixados. Um único lugar em que vejo apenas os baixados. Toda atualização feita piora o aplicativo. Agora eu não consigo ver apenas os baixados, eu vejo tod...
  • Kiril
  • Moderator
  • 47 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 47 Views
  • 1 comments
  • 0 votes

Hey, please revert your recent UI change to android TV

The recent (as of February 2025) change to the android TV Spotify app is a significant downgrade in user experience. Please revert it. Worse yet is that pressing left or right from neutral on the TV remote does not scrub the active track back and for...

  • Casual Listener
  • The recent (as of February 2025) change to the android TV Spotify app is a significant downgrade in user experience.   Please revert it.   Worse yet is that pressing left or right from ...
  • Kiril
  • Moderator
  • 48 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 48 Views
  • 1 comments
  • 0 votes

Disability Income Pricing Plan

Why is there no "Disability Income Pricing Plan" but there are for students?To make my case can the website on spotify shows plans for two types of people apparently. 1: "Individual Plan" which is $11.99 a month. 2: "Student Plan" which is $5.99 a mo...

  • Casual Listener
  • Why is there no "Disability Income Pricing Plan" but there are for students? To make my case can the website on spotify shows plans for two types of people apparently.   1: "Individual Plan" ...
  • Kiril
  • Moderator
  • 44 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 44 Views
  • 1 comments
  • 0 votes

Provide longer subscription options for Australia at lower cost

Currently Australia only has the option of an individual monthly subscription at $13.99. I believe that many users including myself would be interested in longer subscription options at lower cost but longer durations when compared to paying monthly....

  • Casual Listener
  • Currently Australia only has the option of an individual monthly subscription at $13.99.   I believe that many users including myself would be interested in longer subscription options at lowe...
  • Novy
  • Moderator
  • 48 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 48 Views
  • 1 comments
  • 0 votes