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Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

Free Service Mobile Song Selection

I was a long time premium user and in an attempt to save money decided to convert to free user. I was under the impression that the only change to my service would be ads. However, I’ve come across a very frustrating change and inconsistency with fun...

  • Casual Listener
  • I was a long time premium user and in an attempt to save money decided to convert to free user. I was under the impression that the only change to my service would be ads. However, I’ve come across a...
  • Vasil
  • Moderator
  • 239 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 239 Views
  • 1 comments
  • 1 votes

Old UI back

The actual UI is atrocious, slow as **bleep**, make it nearly impossible to order something in our library. Just revert it to the old UI.

  • Casual Listener
  • The actual UI is atrocious, slow as **bleep**, make it nearly impossible to order something in our library. Just revert it to the old UI.
  • AlejaR
  • Moderator
  • 508 Views
  • 1 comments
  • 1 likes
  • Closed - Doesn't Meet Requirements
  • 508 Views
  • 1 comments
  • 1 votes

Ability to pause your shuffle and come back to it

Have the ability to pause the shuffle your listening to, to go listen to something else then be able to come back and resume the shuffle you were listening too

  • Casual Listener
  • Have the ability to pause the shuffle your listening to, to go listen to something else then be able to come back and resume the shuffle you were listening too
  • izerbertyou
  • Newbie
  • 94 Views
  • 1 comments
  • 1 likes
  • Live Idea
  • 94 Views
  • 1 comments
  • 1 votes

Weighting for songs in playlists on shuffle.

Allow users to add a weight to songs (a number that increases or decreases the likelihood of a song being played) in playlists to be more likely to be played or played more often whilst the playlist is in shuffle mode like a weight system for songs.F...

  • Casual Listener
  • Allow users to add a weight to songs (a number that increases or decreases the likelihood of a song being played) in playlists to be more likely to be played or played more often whilst the playlist ...
  • 143 Views
  • 0 comments
  • 1 likes
  • Live Idea
  • 143 Views
  • 0 comments
  • 1 votes

No gender-inclusive language in German!

Gender-inclusive syntax is no longer to be used in German translations of the "Spotify" application. This approach renders texts less readable and increases character count by approximately 30%. Furthermore, "gender syntax" has no place in the rules ...

  • Casual Listener
  • Gender-inclusive syntax is no longer to be used in German translations of the "Spotify" application. This approach renders texts less readable and increases character count by approximately 30%. Furt...
  • 75 Views
  • 0 comments
  • 1 likes
  • Live Idea
  • 75 Views
  • 0 comments
  • 1 votes

Album Shuffle

Allows users to shuffle by album rather than song within a playlist. The songs within an album are sorted as the current sorting of the playlist sorts them, not necessarily the order within the actual album. This is especially necessary for shuffling...

  • Casual Listener
  • Allows users to shuffle by album rather than song within a playlist. The songs within an album are sorted as the current sorting of the playlist sorts them, not necessarily the order within the actua...
  • 115 Views
  • 0 comments
  • 1 likes
  • Live Idea
  • 115 Views
  • 0 comments
  • 1 votes

[Developer] L&R channels for Equalizer

Please, Spotify - can you add a feature to allow seperate left and right channel volume adjustment setting?People with partial hearing loss will benefit, and it could help with headphones that aren't quite balanced.

  • Casual Listener
  • Please, Spotify - can you add a feature to allow seperate left and right channel volume adjustment setting? People with partial hearing loss will benefit, and it could help with headphones that aren...
  • osornios
  • Spotify Star
  • 854 Views
  • 2 comments
  • 1 likes
  • Developer
  • Closed - Not Enough Votes
  • 854 Views
  • 2 comments
  • 1 votes

[All Platforms] Need of short command to jump 5 seconds in a song for blind people

Hello, I'm blind I can not choose to go on a specific place on a song due to my disability. That's why I need it.

  • Gig Goer
  • Hello, I'm blind I can not choose to go on a specific place on a song due to my disability. That's why I need it.
  • Luan
  • Spotify Star
  • 874 Views
  • 6 comments
  • 1 likes
  • All Platforms
  • Case Closed
  • 874 Views
  • 6 comments
  • 1 votes

[Tizen][Search] Filter/search your library on Tizen

Please add a function to filter/search personal content like playlists and songs on watches running on Tizen. For instance, if you use the current search feature with speech-to-text search (the keyboard is well developed by Samsung but not utilized b...

  • Roadie
  • Please add a function to filter/search personal content like playlists and songs on watches running on Tizen. For instance, if you use the current search feature with speech-to-text search (the ...
  • Luan
  • Spotify Star
  • 570 Views
  • 3 comments
  • 1 likes
  • Search
    tizen
  • Case Closed
  • 570 Views
  • 3 comments
  • 1 votes

[Amazon] Accessibility for blind and low vision users - make the app compatible with VoiceView

My Uncle is blind and was looking forward to using the Spotify app on the Fire TV Stick that I got him for Christmas last year. We were looking forward to using the Spotify app with the Fire TV VoiceView Narration feature-he relies on the narration f...

  • Casual Listener
  • My Uncle is blind and was looking forward to using the Spotify app on the Fire TV Stick that I got him for Christmas last year. We were looking forward to using the Spotify app wi...
  • osornios
  • Spotify Star
  • 827 Views
  • 3 comments
  • 1 likes
  • Amazon
  • Case Closed
  • 827 Views
  • 3 comments
  • 1 votes

Bringing spotify community to the mobile app (or at least its functionalities).

The spotify commnunity is a great way for improving the spotify service, and a personal suggestion would be to able to make it much easier and available to frequent mobile users such as I, so that we can give suggestions whilst using the application.

  • Casual Listener
  • The spotify commnunity is a great way for improving the spotify service, and a personal suggestion would be to able to make it much easier and available to frequent mobile users such as I, so that we...
  • Jpgchief
  • Spotify Star
  • 518 Views
  • 5 comments
  • 1 likes
  • Mobile
    Social
  • 518 Views
  • 5 comments
  • 1 votes

[All Platforms] Comment on Playlists

Why can't we comment on playlists? There are so many awesome playlist creators, I want to tell them how much they've affected me. A lot of these playlist creators get NO credit yet their work is AMAZING! Let us comment!

  • Casual Listener
  • Why can't we comment on playlists? There are so many awesome playlist creators, I want to tell them how much they've affected me. A lot of these playlist creators get NO credit yet their work is AMAZ...
  • MattSuda
  • Spotify Star
  • 258 Views
  • 1 comments
  • 1 likes
  • 258 Views
  • 1 comments
  • 1 votes

Please bring back the Happy Hipster playlist

Can you bring back the Happy Hipster playlist? It was the default soundtrack in my house before it disappeared. It was also the reason my wife agreed to pay for a Spotify account. Please bring it back! The tunes were awesome and we miss it.

  • Casual Listener
  • Can you bring back the Happy Hipster playlist? It was the default soundtrack in my house before it disappeared. It was also the reason my wife agreed to pay for a Spotify account. Please br...
  • architect
  • Music Fan
  • 669 Views
  • 2 comments
  • 1 likes
  • 669 Views
  • 2 comments
  • 1 votes

There Should Be A Showtunes genre.

I love my Sirius On Broaway. Hopefully there will be a showtunes/musical theater genre soon!

  • Casual Listener
  • I love my Sirius On Broaway. Hopefully there will be a showtunes/musical theater genre soon!
  • kanarie03
  • Newbie
  • 612 Views
  • 2 comments
  • 1 likes
  • 612 Views
  • 2 comments
  • 1 votes

Mudar data de pagamento

Colocar a opção de mudar a data de cobrança no cartão na aba "gerenciamento de assinatura", pois a única opção hoje é cancelar a assinatura e refazer o pagamento na data desejada. Hoje é simples em outras empresas mudar a data de cobrança apenas esco...

  • Casual Listener
  • Colocar a opção de mudar a data de cobrança no cartão na aba "gerenciamento de assinatura", pois a única opção hoje é cancelar a assinatura e refazer o pagamento na data desejada. Hoje é simples em o...
  • Joan
  • Moderator
  • 34 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 34 Views
  • 1 comments
  • 0 votes

Allow annual subscription

Pls allow premium family programs to renew annually, like it has been in the past.its better for Spotify and easier for customer.pls re-start.

  • Casual Listener
  • Pls allow premium family programs to renew annually, like it has been in the past.its better for Spotify and easier for customer.pls re-start.
  • Joan
  • Moderator
  • 49 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 49 Views
  • 1 comments
  • 0 votes

Fix the mobile app holy it is bad

The mobile app is terrible, I'm usually on PC where the app is good but it broke so I used the mobile app. I wasn't ready for the rocket science I would need to learn to use this app, I tried playing a song out my favorites and it gave me a damn samp...

  • Casual Listener
  • The mobile app is terrible, I'm usually on PC where the app is good but it broke so I used the mobile app. I wasn't ready for the rocket science I would need to learn to use this app, I tried playing...
  • AlejaR
  • Moderator
  • 40 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 40 Views
  • 1 comments
  • 0 votes

Split screen pop-up language transcription display/screen utility for Podcasts, Music or Books

Split screen pop-up or display screen utility for Podcasts, Music, Books etc. language transcription/translation. In other words, a kind of audio/visual walk-along. Thank you!

  • Casual Listener
  • Split screen pop-up or display screen utility for Podcasts, Music, Books etc. language transcription/translation.  In other words, a kind of audio/visual walk-along.   Thank you!
  • Joan
  • Moderator
  • 59 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 59 Views
  • 1 comments
  • 0 votes

Proposal for "Best Global Digital CD" Campaign

Proposal for "Best Global Digital CD" CampaignI am a big fan of the company Spotify, and I truly appreciate all the music available on the fantastic platform. As a long-time user, I would like to propose an idea to promote a contest, campaign, or pro...

  • Casual Listener
  • Proposal for "Best Global Digital CD" Campaign I am a big fan of the company Spotify, and I truly appreciate all the music available on the fantastic platform. As a long-time user, I would like to p...
  • AlejaR
  • Moderator
  • 61 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 61 Views
  • 1 comments
  • 0 votes