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[Amazon] Accessibility for blind and low vision users - make the app compatible with VoiceView

Submitted by on ‎2020-11-06 05:02 PM
Status: Case Closed
My Uncle is blind and was looking forward to using the Spotify app on the Fire TV Stick that I got him for Christmas last year. We were looking forward to using the Spotify app with the Fire TV VoiceView Narration feature-he relies on the narration feature because of his visual impairment.
 
Glitch...
 
On your Spotify app, the Fire TV VoiceView Narration feature does not function at all, except to narrate the words "Web view" upon opening.
 
Please update the app to properly work with the Fire TV VoiceView narrator feature. If possible let us know when your app is updated to function properly.
 
Spotify App Version - 1.25.0 (From Amazon Digital Order screen)
Version 2.45.8-b7f93fe release-v2.78-1-g7e0295b HEAD-v3.97.66-g706fd6b2 1.25.0.2 (from Spotify Fire TV App)
Device - TV (PLATFORM_DETAIL_ATV), Amazon/AFTT/mediatek8127d/2019, Cobalt (19.lts.5.205289-gold), Android (5.1.1),
Language en_US

Updated on 2022-05-07

Hey @scoon77 

Your Idea has been submitted a while ago, and unfortunately hasn't gathered enough votes (180 votes within 6 months) to keep it active in the Exchange. Be sure to know that this does not mean that your Idea has been declined by Spotify.

If you still feel strongly about your suggestion, we encourage you to keep sharing your Idea to give it a chance to gain more votes.

For more info on how the Ideas Board works, click here. 🙂

See more ideas labeled with:
Comments
Xenia
Moderator
Moderator
2020-11-07 09:25 PM
Status changed to: Up for Votes

Updated on 2020-11-07

We've marked this as a new idea and we've also updated the title to clarify what you're requesting for other users.

 

Spotify Staff will look into this idea once it reaches the necessary amount of votes. More info on how your feedback reaches Spotify via the Idea Exchange can be found here.

 

Take care!

Jacob
Community Legend
2021-03-23 04:27 PM
Status changed to: Closed - Not Enough Votes

Updated on 2021-03-23

Thank you for bringing your feedback to the Spotify Community!

Your suggestion didn’t quite reach 50 votes in 3 months. Users can still vote on this idea - if it gets enough votes, Spotify will still check it out and post a status update. You can read more about the idea process here.

osornios
Spotify Star
Spotify Star
2022-05-07 01:25 AM
Status changed to: Case Closed

Updated on 2022-05-07

Hey @scoon77 

Your Idea has been submitted a while ago, and unfortunately hasn't gathered enough votes (180 votes within 6 months) to keep it active in the Exchange. Be sure to know that this does not mean that your Idea has been declined by Spotify.

If you still feel strongly about your suggestion, we encourage you to keep sharing your Idea to give it a chance to gain more votes.

For more info on how the Ideas Board works, click here. 🙂