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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Kane22
  • Casual Listener
  • 173463 Views
  • 697 replies
  • 57 likes
  • Account
  • 173463 Views
  • 697 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1091171 Views
  • 118 replies
  • 104 likes
  • Account
  • 1091171 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 52060 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52060 Views
  • 58 replies
  • 8 likes

Superuser Contribution I forgot my username and spotify email

So I log off my account to use it for next time then I forgot my email and user Is there anything to help with that?PlanMade the account on free accountsCountryUk I tried lots of times it seems that u forgot it

  • Casual Listener
  • So I log off my account to use it for next time then I forgot my email and user Is there anything to help with that? Plan Made the account on free accounts Country Uk     I tried lo...
  • Dian
  • Moderator
  • 53 Views
  • 1 replies
  • 0 likes
  • Login
  • 53 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double Charged - can you help please?

It appears I am being charged £16.99 & £9.99 in the UK from what looks like 2 different spotify accounts. Trying to reach spotify is near impossible. Can someone help please?

  • Visitor
  • It appears I am being charged £16.99 & £9.99 in the UK from what looks like 2 different spotify accounts.   Trying to reach spotify is near impossible.  Can someone help please?
  • Dian
  • Moderator
  • 50 Views
  • 1 replies
  • 0 likes
  • Account
  • 50 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Address is not valid" after trying to enter my address

I got an email today titled "Change to your Spotify account" which asks me to put my address information. I attempted to do that here, but it said "address is not valid" after I entered my address. What should I do?

  • Newbie
  • I got an email today titled " Change to your Spotify account" which asks me to put my address information. I attempted to do that here, but it said "address is not valid" after I entered my address....
  • ASut
  • Newbie
  • 11376 Views
  • 6 replies
  • 1 likes
  • Account
    Premium
  • 11376 Views
  • 6 replies
  • 1 likes

Superuser Contribution Merging accounts from other countries

Hi! I've just moved from the UK to Israel and would like to join my account and move it to my family's plan. How can I transfer my data?thank you!PlanpremiumCountryUK/Israel

  • Visitor
  • Hi!   I've just moved from the UK to Israel and would like to join my account and move it to my family's plan. How can I transfer my data? thank you! Plan premium Country UK/Israel
  • OscarDC
  • Moderator
  • 40 Views
  • 1 replies
  • 0 likes
  • Account
  • 40 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • My Question or Issue I have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States...
  • Brimet316
  • Visitor
  • 52060 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52060 Views
  • 58 replies
  • 8 likes

Solved!!Superuser Contribution How can I link my google account to Spotify?

PlanPremiumCountryRussiaDeviceOnePlus 7 pro, PC, NotebookOperating SystemAndroid Oreo, Windows 10 My Question or IssueHi there. I want to link my google account to spotify in order to use "log in with google" feature. Is that possible? My spotify acc...

  • Casual Listener
  • Plan Premium Country Russia Device OnePlus 7 pro, PC, Notebook Operating System Android Oreo, Windows 10   My Question or Issue Hi there. I want to link my google account to spoti...
  • tamastoth-ebola
  • Casual Listener
  • 106234 Views
  • 23 replies
  • 19 likes
  • Account
    Login
    Security
  • 106234 Views
  • 23 replies
  • 19 likes

Changing country

PlanPremiumCountryFranceDeviceiPhone 8Operating SystemiOS 15.6 My Question or IssueHello , I bought a Spotify premium in Italy so I needed to change the country to Italy as the assistance said, but when I’ll coma back to France I won’t be able to cha...

  • Visitor
  • Plan Premium Country France Device iPhone 8 Operating System iOS 15.6   My Question or Issue Hello , I bought a Spotify premium in Italy so I needed to change the country to Italy as t...
  • Luan
  • Spotify Star
  • 55 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 55 Views
  • 1 replies
  • 0 likes

Solved!! Update payment method

PlanPremiumDeviceiPhone xrOperating SystemiOS 10 My Question or IssueI got a new card and need to change my details to continue paying for my account. But the account overview page won’t load and when I try to send a message to Spotify help directly,...

  • Casual Listener
  • Plan Premium Device iPhone xr Operating System iOS 10   My Question or Issue I got a new card and need to change my details to continue paying for my account. But the account overview pa...
  • B4bob
  • Casual Listener
  • 74 Views
  • 2 replies
  • 1 likes
  • Account
  • 74 Views
  • 2 replies
  • 1 likes

Superuser Contribution account setting issue

Hello,I wanted to refresh the bank account details and I keep receiving an error message that "Something went wront, please try again". I tries ti provide different band account details and none of them was working and I lost the family premium packa...

  • Visitor
  • Hello, I wanted to refresh the bank account details and I keep receiving an error message that "Something went wront, please try again". I tries ti provide different band account details and none ...
  • Dian
  • Moderator
  • 49 Views
  • 1 replies
  • 0 likes
  • Account
  • 49 Views
  • 1 replies
  • 0 likes

Superuser Contribution não consegue acesso a conta Premium Duo

PlanoPremium DuoPaís BrasilDispositivoipne 13Sistema operacionalIOS 15.5 Minha pergunta problema fiz convite para minha esposa ou convite pelo link, porém faz o login entrar como contra básica e não atrela o usuário dela ao plano duo, cada um tem um ...

  • Casual Listener
  • Plano Premium Duo País Brasil Dispositivo ipne 13 Sistema operacional IOS 15.5   Minha pergunta problema  fiz convite para minha esposa ou convite pelo link, porém faz o login...
  • Eni
  • Moderator
  • 100 Views
  • 3 replies
  • 0 likes
  • Account
  • 100 Views
  • 3 replies
  • 0 likes

Superuser Contribution I need to merge two accounts

hi i seem to have accidently linked my premium to an account i dont use (the one i did use has 600 songs added to like) it would be really great to be able to merge them since my old account seems to somehow be linked to my new ones email or somethin...

  • Visitor
  •   hi i seem to have accidently linked my premium to an account i dont use (the one i did use has 600 songs added to like) it would be really great to be able to merge them since my old account ...
  • Dian
  • Moderator
  • 69 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 69 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cambio de país con un plan familiar

Estoy con mi familia y tenemos un plan familiar con 6 cuentas y yo y mi hermana nos vamos en breve a vivir a Estados Unidos por una larga temporada. Podemos cambiar el país de nuestras cuentas y seguir con el plan familiar o debemos darlo de baja y a...

  • Visitor
  • Estoy con mi familia y tenemos un plan familiar con 6 cuentas y yo y mi hermana nos vamos en breve a vivir a Estados Unidos por una larga temporada. Podemos cambiar el país de nuestras cuentas y segu...
  • Dian
  • Moderator
  • 42 Views
  • 1 replies
  • 0 likes
  • Account
  • 42 Views
  • 1 replies
  • 0 likes

Superuser Contribution one email two accounts? (spotify for artists and normal)

Hey guys so recently ive been looking to release music and with my URI link i gained access and got a verified artist account. I noticed, however, that when i log into the spotify app (not the spotify for artists app), i have another account under th...

  • Visitor
  • Hey guys so recently ive been looking to release music and with my URI link i gained access and got a verified artist account. I noticed, however, that when i log into the spotify app (not the spotif...
  • DJDemmerneck
  • Newbie
  • 922 Views
  • 2 replies
  • 0 likes
  • Account
  • 922 Views
  • 2 replies
  • 0 likes

Superuser Contribution My account hacked couple of times

Hi,i don't know how many times my account is hacked, last time hacker put his playlists, every time i change password and logoff from all devices but i use only on my iPhone and Linux desktop i don't have any viruses because i never install any thing...

  • Casual Listener
  • Hi, i don't know how many times my account is hacked, last time hacker put his playlists, every time i change password and logoff from all devices but i use only on my iPhone and Linux desktop i don...
  • Yuzarsif
  • Casual Listener
  • 74 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Security
  • 74 Views
  • 2 replies
  • 0 likes

I need to recover spotify account

I have a profile on a family plan that's separate from my individual account. I recently logged out from my phone and now I can't get back into my profile.

  • Visitor
  • I have a profile on a family plan that's separate from my individual account.  I recently logged out from my phone and now I can't get back into my profile. 
  • 79 Views
  • 0 replies
  • 0 likes
  • 79 Views
  • 0 replies
  • 0 likes

Solved!! Cannot log in and cannot sign up using email address

Hi,When I try to log in using email address, I'm getting a message "The username or email you provided is not associated with an active Spotify account. " but when I try to sign up, I'm getting another message "This email is already connected to an a...

  • Casual Listener
  • Hi, When I try to log in using email address, I'm getting a message "The username or email you provided is not associated with an active Spotify account. " but when I try to sign up, I'm getting ano...
  • tomaszupl
  • Casual Listener
  • 90 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 90 Views
  • 2 replies
  • 0 likes

2nd email attached to plan manager account

We have 2 emails linked to the plan manager but should only be one. As a result, the two are linked and only one person can use spotify at a time. We don't know how to remove the 2nd email from the plan manager account so she can create her own accou...

  • Visitor
  • We have 2 emails linked to the plan manager but should only be one. As a result, the two are linked and only one person can use spotify at a time. We don't know how to remove the 2nd email from the p...
  • Maxim
  • Spotify Star
  • 62 Views
  • 1 replies
  • 0 likes
  • Account
  • 62 Views
  • 1 replies
  • 0 likes

Solved!! Just noticed I've been charged for a subscription that should have been cancelled in 2017.

I created a new account in 2017. I asked to have my premium subscription transferred to my new account. The subscription was never deactivated from the old account. I have paid 9.99 per month since December 2017 on the account that hasn't been used. ...

  • Casual Listener
  • I created a new account in 2017. I asked to have my premium subscription transferred to my new account. The subscription was never deactivated from the old account. I have paid 9.99 per month since D...
  • Maxim
  • Spotify Star
  • 73 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 73 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Dont see my current offline devices

Hi, There was an option on the webpage where i could see my devices where i downloaded the music and stored offline. Since last year or so i cant see that option and it would be really nice to see them again. When i download songs on a new device it ...

  • Casual Listener
  • Hi,   There was an option on the webpage where i could see my devices where i downloaded the music and stored offline. Since last year or so i cant see that option and it would be really nice ...
  • Dian
  • Moderator
  • 642 Views
  • 3 replies
  • 0 likes
  • Account
  • 642 Views
  • 3 replies
  • 0 likes

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