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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 376 Views
  • 0 replies
  • 6 likes
  • Security
  • 376 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439251 Views
  • 970 replies
  • 108 likes
  • Account
  • 439251 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195099 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195099 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106779 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106779 Views
  • 70 replies
  • 11 likes

my account has a random user using my account and i cannot get them out.

so i have my account and my music however i cant play my songs from my playlist on spotify because an unknown user has gained control of what plays on my spotify and i cannot get them out.

  • Visitor
  • so i have my account and my music however i cant play my songs from my playlist on spotify because an unknown user has gained control of what plays on my spotify and i cannot get them out.
  • Billy-J
  • Spotify Star
  • 55 Views
  • 1 replies
  • 0 likes
  • 55 Views
  • 1 replies
  • 0 likes

I cannot log in or find my account

It says error code access point 17 and I cannot update my profile or update my account

  • Visitor
  • It says error code access point 17 and I cannot update my profile or update my account
  • Billy-J
  • Spotify Star
  • 77 Views
  • 1 replies
  • 0 likes
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution podcast language problem

i live in spain and i have a spanish premium account.as i am german the language of the spotify app is german on my ipad and my imac.but the podcast section only shows spanish podcasts instead of german podcasts.how can i change that or is it a bug ?

  • Casual Listener
  • i live in spain and i have a spanish premium account. as i am german the language of the spotify app is german on my ipad and my imac. but the podcast section only shows spanish podcasts instead of...
  • Lilinnea
  • Casual Listener
  • 10942 Views
  • 14 replies
  • 11 likes
  • Other
  • 10942 Views
  • 14 replies
  • 11 likes

Solved!! Premium working on mobile but not on PC

Hello, I would love to know why my premium work on mobile but does not work Pc.

  • Regular
  • Hello, I would love to know why my premium work on mobile but does not work Pc. 
  • MilanjustMilan
  • Visitor
  • 14530 Views
  • 7 replies
  • 0 likes
  • Account
    Other
    Premium
  • 14530 Views
  • 7 replies
  • 0 likes

Login on Raymarine Axiom 9

I have a Raymarine Axiom 9. Spotify is installed on it. I can not login to my account on this device. The app has no issues and keeps telling me the user ID or password are incorrect. I started the account with Google on an android, have premium indi...

  • Casual Listener
  • I have a Raymarine Axiom 9. Spotify is installed on it. I can not login to my account on this device. The app has no issues and keeps telling me the user ID or password are incorrect. I started the a...
  • Maxim
  • Spotify Star
  • 293 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 293 Views
  • 7 replies
  • 0 likes

Superuser Contribution Account will not link to Apple/Facebook/...

I'm trying to link my spotify account with my apple and facebook account but it keeps giving me an error or just closing the page immediately, telling me to try again later, but nothing ever changes. I've been attempting this on my macbook only. I've...

  • Newbie
  • I'm trying to link my spotify account with my apple and facebook account but it keeps giving me an error or just closing the page immediately, telling me to try again later, but nothing ever changes....
  • Dessi
  • Moderator
  • 87 Views
  • 1 replies
  • 0 likes
  • Account
  • 87 Views
  • 1 replies
  • 0 likes

Solved!! Incorrect location on concert recommendations

PlanPremium FamilyCountryCanadaDevicePixel 7Operating SystemAndroid 14 My Question or IssueMy emailed concert recommendations are recommending shows in Quebec, even though my location settings on my account are (and have always been) set to Ontario. ...

  • Casual Listener
  • Plan Premium Family Country Canada Device Pixel 7 Operating System Android 14   My Question or Issue My emailed concert recommendations are recommending shows in Quebec, even though my...
  • AVaranetskaya
  • Visitor
  • 900 Views
  • 10 replies
  • 0 likes
  • Account
  • 900 Views
  • 10 replies
  • 0 likes

lost ACCOUNT

PlanPREMIUMCountryNEW ZEALANDDevice(iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or IssueHI, I SET UP AN ACCOUNT ON A COMPUTER AND NOW I CAN'T REMEMBER IT. I AM PAYING THE SUBC...

  • Visitor
  • Plan PREMIUM Country NEW ZEALAND Device (iPhone 8, Samsung Galaxy 9, MacBook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, etc.)   My Question or Issue HI, I ...
  • Maxim
  • Spotify Star
  • 47 Views
  • 1 replies
  • 0 likes
  • Account
  • 47 Views
  • 1 replies
  • 0 likes

This email address or username is not linked to a Spotify account

PlanPremiumCountryChina Device(iPhone 13 pro)Operating System(iOS 17.6.1) My Question or Issueyesterday i still could use my account, but today I cannot. The first time it showed me 'wrong password', when I tried to reset my password, it showed my'Th...

itschenyun_0-1725852951168.png itschenyun_1-1725852984529.png
  • Newbie
  • Plan Premium Country China   Device (iPhone 13 pro) Operating System (iOS 17.6.1)   My Question or Issue yesterday i still could use my account, but today I cannot. The first tim...
  • Maxim
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
  • 123 Views
  • 1 replies
  • 0 likes

Do not want Japonese language used on my Spotify. Please change to English.

My account shows Japonese language for all music as well as settings etc. i don’t understand it, can’t use my Spotify, therefore can’t choose music or other items cuz don’t know what the options are - no English language to use.

  • Visitor
  • My account shows Japonese language for all music as well as settings etc. i don’t understand it, can’t use my Spotify, therefore can’t choose music or other items cuz don’t know what the options are ...
  • Maxim
  • Spotify Star
  • 57 Views
  • 1 replies
  • 0 likes
  • 57 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify keep resetting my password?

PlanFreeCountryGermany In my currenty job most of the internet sites are blocked and just a few sites are whitelisted. One of them is spotify, which I use to listen to music and podcasts. But like every 1 or 2 weeks Spotify keeps resetting my passwor...

  • Newbie
  • Plan Free Country Germany   In my currenty job most of the internet sites are blocked and just a few sites are whitelisted. One of them is spotify, which I use to listen to music and podcas...
  • CatCrazyDragon
  • Newbie
  • 8247 Views
  • 24 replies
  • 2 likes
  • Login
  • 8247 Views
  • 24 replies
  • 2 likes

Solved!!Superuser Contribution Email apears as used but at the same time says it doesnt exist

apparently my email seems to be in the limbo. I closed my account, but now that I wanted to create a new one with the same email as the one that was closed. but it says that the email is already in use with that account.what do I have to do in order ...

  • Newbie
  • apparently my email seems to be in the limbo. I closed my account, but now that I wanted to create a new one with the same email as the one that was closed. but it says that the email is already in u...
  • Susan_GP
  • Moderator
  • 798 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 798 Views
  • 3 replies
  • 0 likes

Solved!! Profile doesnt show up on search

My profile doesnt show up on search bar with my username nor display name, people can only find me via profile link. I saw that many people experiencing this problem and the solved answers were not enough, i cant even contact the spotify support, the...

  • Casual Listener
  • My profile doesnt show up on search bar with my username nor display name, people can only find me via profile link. I saw that many people experiencing this problem and the solved answers were not e...
  • Maxim
  • Spotify Star
  • 608 Views
  • 5 replies
  • 0 likes
  • Account
  • 608 Views
  • 5 replies
  • 0 likes

Ability to isolate music suggestions for two distinct genres.

PlanFree (currently)CountryUSADeviceiPhone and desktopOperating SystemiOS / Windows My Question or Issue I am a single user that has two distinct listening genres that interfere with each other in the same account. I cannot find a way to create a dif...

  • Visitor
  • Plan Free (currently) Country USA Device iPhone and desktop Operating System iOS / Windows   My Question or Issue   I am a single user that has two distinct listening genres that...
  • Maxim
  • Spotify Star
  • 115 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 115 Views
  • 1 replies
  • 0 likes

I've lost access to my account

At one moment I found out that I'm logged out from my account in both devices at once - my phone and my laptop. I don't remember what email I used for that account, I know only nickname, but when I tried to log in with my nickname it says that user i...

  • Newbie
  • At one moment I found out that I'm logged out from my account in both devices at once - my phone and my laptop. I don't remember what email I used for that account, I know only nickname, but when I t...
  • Maxim
  • Spotify Star
  • 268 Views
  • 1 replies
  • 0 likes
  • Account
  • 268 Views
  • 1 replies
  • 0 likes

Followers don't show in friends activity panel

I'm baffled by the difference between followers and friends and how that all works. There are number of acquaintances (not artists) whom I follow and who follow me back. None of them appear in my friend activity panel, and don't show up if I "Add Fri...

  • Music Fan
  • I'm baffled by the difference between followers and friends and how that all works. There are number of acquaintances (not artists) whom I follow and who follow me back. None of them appear in my fri...
  • Maxim
  • Spotify Star
  • 162 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 162 Views
  • 3 replies
  • 0 likes

Solved!! All playlists gone after account change

PlanPremiumCountrySwedenDeviceGalaxy s8Operating System My Question or IssueHi,My girlfriend and I have been using premium family for some time, and yesterday we decided to change to Duo. After I sent the invitation to her, all her playlists and arti...

  • Casual Listener
  • Plan Premium Country Sweden Device Galaxy s8 Operating System   My Question or Issue Hi, My girlfriend and I have been using premium family for some time, and yesterday we decided to c...
  • vibinwithnat
  • Newbie
  • 1782 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1782 Views
  • 4 replies
  • 0 likes

Superuser Contribution I have lost access to my Spotify account

PlanPremiumCountryUkraineDevice(iPhone XS, Samsung phone, 2 PCs)Operating System(iOS last, Windows 10,etc.) My Question or IssueI have lost access to my Spotify account. One day I was logged out of all my devices, and I could no longer log into my ac...

  • Casual Listener
  • Plan Premium Country Ukraine Device (iPhone XS, Samsung phone, 2 PCs) Operating System (iOS last, Windows 10,etc.)   My Question or Issue I have lost access to my Spotify account. One ...
  • Nicolsespana
  • Visitor
  • 904 Views
  • 7 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 904 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Egypt Issues

Dears, I've been using the newly launched Spotify in Egypt (premium account) for almost a month now, and still the basic Spotify features such as Daily Mix, Discover Weekly & Release Radar have not yet appeared. I still get the same message that I ha...

  • Casual Listener
  • Dears,   I've been using the newly launched Spotify in Egypt (premium account) for almost a month now, and still the basic Spotify features such as Daily Mix, Discover Weekly & Release Rad...
  • lulu06
  • Visitor
  • 737 Views
  • 2 replies
  • 1 likes
  • 737 Views
  • 2 replies
  • 1 likes

Cancel free account

I want to cancel my free Spotify account

  • Visitor
  • I want to cancel my free Spotify account
  • AdamDam
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes