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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Newbie
  • 393327 Views
  • 935 replies
  • 107 likes
  • Account
  • 393327 Views
  • 935 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1169840 Views
  • 119 replies
  • 112 likes
  • Account
  • 1169840 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98558 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98558 Views
  • 68 replies
  • 10 likes

Superuser Contribution Password Reset Due To "Suspicious Activity"

PlanFreeCountryAmericaDevicePCOperating SystemWindows 10 My Question or Issue Today, I was forced to reset my password by Spotify. They logged me out of my account and they sent me my E-Mail. "To protect your Spotify account, we've reset your passwor...

  • Newbie
  • Plan Free Country America Device PC Operating System Windows 10   My Question or Issue   Today, I was forced to reset my password by Spotify. They logged me out of my account and...
  • mvrk69
  • Newbie
  • 83797 Views
  • 71 replies
  • 33 likes
  • Account
    Login
    Security
  • 83797 Views
  • 71 replies
  • 33 likes

Implement Multi-Factor Authentication (MFA) for Users

I'm a bit worried about account security these days. With all the crazy stuff happening online, adding Multi-Factor Authentication (MFA) would be a fantastic way to keep our accounts extra safe. This would be a big win for everyone – more security fo...

  • Newbie
  • I'm a bit worried about account security these days. With all the crazy stuff happening online, adding Multi-Factor Authentication (MFA) would be a fantastic way to keep our accounts extra safe. This...
  • adward07
  • Casual Listener
  • 87 Views
  • 4 replies
  • 1 likes
  • Account
    Security
  • 87 Views
  • 4 replies
  • 1 likes

Solved!! How to log into my account on distribution sites

My Question or Issueso, basically a long time ago a friend uploaded a song on spotify and he ''tagged'' me on it, so I figured out as an artist on spotify, even if I didn't even create that account. After a long time I finally decided to claim my acc...

  • Newbie
  •     My Question or Issue so, basically a long time ago a friend uploaded a song on spotify and he ''tagged'' me on it, so I figured out as an artist on spotify, even if I didn't even cre...
  • davedidit
  • Visitor
  • 2116 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 2116 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Suspended Account for Unauthorized Use

PlanPremiumCountryUSA My Question or IssueI recently got an email stating: "It has come to Spotify’s attention that your account has engaged in unauthorized use of the Spotify service in violation of the Terms, including possibly engaging in unauthor...

  • Regular
  • Plan Premium Country USA   My Question or Issue I recently got an email stating: "It has come to Spotify’s attention that your account has engaged in unauthorized use of the Spot...
  • pianoman1163
  • Casual Listener
  • 26303 Views
  • 21 replies
  • 2 likes
  • Account
    Premium
  • 26303 Views
  • 21 replies
  • 2 likes

Issue with Discover Weekly playlist not updating for best go karts

I've been an avid user of Spotify for quite some time now, and I absolutely love the personalized playlists, especially the Discover Weekly playlist. However, I've noticed that for the past few weeks, my Discover Weekly playlist hasn't been updating ...

  • Casual Listener
  • I've been an avid user of Spotify for quite some time now, and I absolutely love the personalized playlists, especially the Discover Weekly playlist. However, I've noticed that for the past few weeks...
  • Jose_M
  • Spotify Star
  • 124 Views
  • 3 replies
  • 0 likes
  • 124 Views
  • 3 replies
  • 0 likes

Superuser Contribution Trying to update payment method, no Credit Card option

PlanPremium Family CountrySouth Africa DeviceiPhone 11, Android, Windows 10 Operating SystemiOS, Android, Windows 10 My Question or IssueI had to cancel my Credit Card and I want to update my payment method with the new card details. But when I click...

Screenshot 2020-10-12 184501.png
  • Regular
  • Plan Premium Family   Country South Africa   Device iPhone 11, Android, Windows 10   Operating System iOS, Android, Windows 10   My Question or Issue I had to ca...
  • Coenie
  • Casual Listener
  • 3790 Views
  • 20 replies
  • 0 likes
  • Account
    Premium
  • 3790 Views
  • 20 replies
  • 0 likes

I want to change my country

I am unable to change the country option as it's greyed out in my accounts profile tab.

  • Casual Listener
  • I am unable to change the country option as it's greyed out in my accounts profile tab.
  • TanyaS
  • Rising Star 2
  • 77 Views
  • 3 replies
  • 0 likes
  • 77 Views
  • 3 replies
  • 0 likes

I can’t log in to my account on any of my devices.

I have tried the reset email option and it is not sending any links to my email address. I logged out of all my accounts thinking I could get back in and I cannot. So now I’m paying for premium and unable to access it at all. I just want to email or ...

  • Visitor
  • I have tried the reset email option and it is not sending any links to my email address. I logged out of all my accounts thinking I could get back in and I cannot. So now I’m paying for premium and u...
  • Maxim
  • Spotify Star
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

My daughter's email address is linked to my account - how to delink

PlanPremiumCountryAustraliaDeviceiPhone 12 and 13Operating SystemiOS My Question or IssueWhen I go to create an account for my daughter using her email address it says it already has an account existing. The email actually links through to my account...

  • Casual Listener
  • Plan Premium Country Australia Device iPhone 12 and 13 Operating System iOS   My Question or Issue When I go to create an account for my daughter using her email address it says it alr...
  • BenPO
  • Casual Listener
  • 1154 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1154 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I update my login methods?

When I go to update my login methods, specifically to add my e-mail as a method, it keeps popping an error saying "something went wrong, please try again". I also tried to set it up with my Google account, but received the same message.

  • Casual Listener
  • When I go to update my login methods, specifically to add my e-mail as a method, it keeps popping an error saying "something went wrong, please try again". I also tried to set it up with my Google ac...
  • MartinT
  • Moderator
  • 300 Views
  • 7 replies
  • 0 likes
  • 300 Views
  • 7 replies
  • 0 likes

Eliminar descargas de un dispositivos desde otro

Mis dispositivos fueron robados y ya no me deja descargar música e mis nuevos dispositivos, quisiera saber cómo elimino las descargas de los antiguos dispositivos

  • Casual Listener
  • Mis dispositivos fueron robados y ya no me deja descargar música e mis nuevos dispositivos, quisiera saber cómo elimino las descargas de los antiguos dispositivos
  • osornios
  • Spotify Star
  • 48 Views
  • 1 replies
  • 0 likes
  • 48 Views
  • 1 replies
  • 0 likes

Eliminar descargas de un dispositivos desde otro

Mis dispositivos fueron robados y ya no me deja descargar música e mis nuevos dispositivos, quisiera saber cómo elimino las descargas de los antiguos dispositivos

  • Casual Listener
  • Mis dispositivos fueron robados y ya no me deja descargar música e mis nuevos dispositivos, quisiera saber cómo elimino las descargas de los antiguos dispositivos
  • osornios
  • Spotify Star
  • 57 Views
  • 1 replies
  • 0 likes
  • 57 Views
  • 1 replies
  • 0 likes

There are 2 profiles created against my email address

Looking to get back access to the original profile that I had, it has all my playlists etc. But when i log into account via my email address the new profile opens.

  • Visitor
  • Looking to get back access to the original profile that I had, it has all my playlists etc. But when i log into account via my email address the new profile opens.
  • osornios
  • Spotify Star
  • 46 Views
  • 1 replies
  • 0 likes
  • 46 Views
  • 1 replies
  • 0 likes

Can you use a Spotify Gift card if you have a recurring subscription?

PlanPremium IndividualCountryUSADeviceiPhone 11 My Question or IssueHi y'all. I am currently subscribed to Spotify Premium individual which costs $11/month. The payments are automatically taken from my credit card each and every month. If I am to use...

  • Visitor
  • Plan Premium Individual Country USA Device iPhone 11   My Question or Issue Hi y'all. I am currently subscribed to Spotify Premium individual which costs $11/month. The payments are auto...
  • osornios
  • Spotify Star
  • 53 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 53 Views
  • 1 replies
  • 0 likes

I can't change my country in my profile

I've moved from the UK to Canada, and I would like to join my fiancee's spotify family account. When I try to do this, Spotify won't allow me as my country is UK, but the family address is in Canada. When I go to my profile, I cannot change my region...

  • Visitor
  • I've moved from the UK to Canada, and I would like to join my fiancee's spotify family account. When I try to do this, Spotify won't allow me as my country is UK, but the family address is in Canada...
  • Anyk17
  • Rising Star 3
  • 76 Views
  • 1 replies
  • 0 likes
  • 76 Views
  • 1 replies
  • 0 likes