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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1078099 Views
  • 118 replies
  • 104 likes
  • Account
  • 1078099 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49571 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49571 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145815 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145815 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Account Hacked

After opening my app for the first time in months, I found a bunch of music in my liked songs that I had not heard before and different playlists as well. I looked through my account information and found that my email associated with the account had...

  • Visitor
  • After opening my app for the first time in months, I found a bunch of music in my liked songs that I had not heard before and different playlists as well. I looked through my account information and ...
  • Novy
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution advanced search

How do I do advanced search on Spotify? I want to search by playlist name and username, I tried this ones on the link https://support.spotify.com/us/article/search/ but they dont work

  • Newbie
  • How do I do advanced search on Spotify? I want to search by playlist name and username, I tried this ones on the link https://support.spotify.com/us/article/search/ but they dont work &nbs...
  • Alex
  • Moderator
  • 61 Views
  • 1 replies
  • 0 likes
  • Account
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution Persistently Empty "Friends Activity" Feed

Plan:PremiumCountry:United StatesDevice:Desktop/PCOperating System:Windows 10 My Question or Issue:Hello! So for a few months now, I have been having a persistent issue with my "Friends Activity" feed, in which it will either show just one of my frie...

  • Casual Listener
  • Plan: Premium Country: United States Device: Desktop/PC Operating System: Windows 10   My Question or Issue: Hello! So for a few months now, I have been having a persistent issue with ...
  • Alex
  • Moderator
  • 111 Views
  • 3 replies
  • 1 likes
  • Account
  • 111 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify not showing lyrics

In my upgraded phone I'm still not able to see lyrics option in any spotify songs. I also tried logging out my account in all devices and reinstalled the app. I'm still not able to see

  • Visitor
  • In my upgraded phone I'm still not able to see lyrics option in any spotify songs. I also tried logging out my account in all devices and reinstalled the app. I'm still not able to see 
  • OscarDC
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is my account hacked

My account is changing to random music during my playlist and it’s music I don’t listen to and it’s also saying it’s being played on different devices I don’t have. Is my account hacked and how to I stop it.

  • Visitor
  • My account is changing to random music during my playlist and it’s music I don’t listen to and it’s also saying it’s being played on different devices I don’t have. Is my account hacked and how to I ...
  • OscarDC
  • Moderator
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong account

PlanPremiumCountryBelgium My Question or IssueI added premium for students on my wrong account, can I transfer it to the right one? When I added the premium, it was set on my e-mail (gmail) and not on my facebook account. I already cancelled the prem...

  • Newbie
  • Plan Premium Country Belgium   My Question or Issue I added premium for students on my wrong account, can I transfer it to the right one?   When I added the premium, it was set on ...
  • OscarDC
  • Moderator
  • 69 Views
  • 1 replies
  • 0 likes
  • Account
  • 69 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Disappeared after Consolidating

after consolidating two of my Spotify accounts, my current account has been wiped of it’s Liked songs, playlists, etc. will these reappear? I was told they would all combine into my one student account.

  • Visitor
  • after consolidating two of my Spotify accounts, my current account has been wiped of it’s Liked songs, playlists, etc.  will these reappear? I was told they would all combine into my one student...
  • Yordan
  • Moderator
  • 128 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 128 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do you access your premium duo account when you get a new phone?

Hi,My husband has gotten a new phone but can't seem to access our Premium Duo account. To log in, would it be his email as a username and the password that I use? He has tried that but it won't log him in.PlanPremium DuoCountrySamsungOperating System...

  • Visitor
  • Hi, My husband has gotten a new phone but can't seem to access our Premium Duo account. To log in, would it be his email as a username and the password that I use? He has tried that but it won't lo...
  • Jeremy
  • Moderator
  • 72 Views
  • 1 replies
  • 0 likes
  • Login
  • 72 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Following artist glitch?

PlanPremium Family Device(iPhone XR, Mac M1) My Question or IssueHi, so this has been an ongoing problem for me for a few months. I have this artist I no longer listen to and have since "blocked" them from ever being played again for me. But, ever si...

  • Casual Listener
  • Plan Premium Family    Device (iPhone XR, Mac M1)   My Question or Issue Hi, so this has been an ongoing problem for me for a few months. I have this artist I no longer listen t...
  • Jeremy
  • Moderator
  • 160 Views
  • 5 replies
  • 1 likes
  • Account
    Other
  • 160 Views
  • 5 replies
  • 1 likes

Superuser Contribution I can't login to spotify from my PS4 pro

PlanFree/PremiumCountryMalaysia DevicePS4 PRO Operating SystemPSN My Question or IssueCan't login, i tried all methods but cant seem able to login. When i enter the password the screen flashes and fields will be empty again and i keep trying adding t...

  • Casual Listener
  • Plan Free/Premium Country Malaysia   Device PS4 PRO   Operating System PSN   My Question or Issue Can't login, i tried all methods but cant seem able to login. When i enter...
  • Jeremy
  • Moderator
  • 59 Views
  • 1 replies
  • 0 likes
  • Login
  • 59 Views
  • 1 replies
  • 0 likes

Family plan address not found!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hello? Spotify support???? Anyone there? NO!I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME in the two accounts! I have spent another half an hour...

  • Newbie
  • Hello? Spotify support???? Anyone there? NO! I have ben trying to connect an account to my family account for half an hour and your system can't seem to acknowledge two addresses that are THE SAME...
  • Maxim
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 75 Views
  • 1 replies
  • 0 likes

Premium payment

Plan - UKCountry - UK Device - iPhone 13 My Question or Issue Hi, I attempted to upgrade to premium today and I was able to verify everything with my card. However an error message cameup saying “oops, something went wrong” however my card was charge...

  • Visitor
  •   Plan - UK Country - UK   Device - iPhone 13   My Question or Issue   Hi,   I attempted to upgrade to premium today and I was able to verify everything with my ca...
  • MauriceMV
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • Premium
  • 101 Views
  • 1 replies
  • 0 likes

Change my email attempt...

I tried to make another account so I wouldn't lose my old one when my work email was removed due to change of work. Then I realized it would mess up our family premium account. So I realized I could just change my original password on the original ac...

  • Visitor
  • I tried to make another account so I wouldn't lose my old one when my work email was removed due to change of work. Then I realized it would mess up our family premium account. So I realized I could ...
  • TreyAnastasio
  • Spotify Star
  • 87 Views
  • 1 replies
  • 0 likes
  • Other
  • 87 Views
  • 1 replies
  • 0 likes

Joined premium duo but partner cant find spotify on browser

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 75 Views
  • 1 replies
  • 0 likes

Can't change password

Hello,I'm having an issue with changing my password. I accidentally misstyped when i changed my password through the password reset option a while ago and want to change my password to the one i intened, but every time i try to do so, i get an error ...

  • Newbie
  • Hello, I'm having an issue with changing my password. I accidentally misstyped when i changed my password through the password reset option a while ago and want to change my password to the one i in...
  • Luan
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Account
  • 136 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Germany to Kenya Catalogues

Hi All,I recently moved to Kenya and am considering switching from Spotify Germany to Spotify Kenya. Is there a way of seeing which songs are on which catalogue, and therefore which I will lose access to?Thank you!

  • Newbie
  • Hi All, I recently moved to Kenya and am considering switching from Spotify Germany to Spotify Kenya. Is there a way of seeing which songs are on which catalogue, and therefore which I will lose acc...
  • Luan
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 473 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't rejoin Premium Duo

PlanPremium DuoCountrySouth AfricaDeviceHuawei P30 Pro / Huawei P30Operating SystemAndroid My Question or IssueMe and my wife are on a Premium Duo account. Her account was removed from the active members. When I sent her a new invite, she received an...

WhatsApp Image 2022-05-23 at 8.20.49 AM.jpeg
  • Newbie
  • Plan Premium Duo Country South Africa Device Huawei P30 Pro / Huawei P30 Operating System Android   My Question or Issue Me and my wife are on a Premium Duo account. Her account was re...
  • Dian
  • Moderator
  • 86 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 86 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't download songs

PlanPremiumCountryUSDeviceSamsung Fold 3Operating SystemAndroid My Question or IssueSo, I trade phones alot, and I just picked up a Fold 3. Went to download my songs and it says I must delete them from one of my offline devices. I do not have spotify...

  • Casual Listener
  • Plan Premium Country US Device Samsung Fold 3 Operating System Android   My Question or Issue So, I trade phones alot, and I just picked up a Fold 3. Went to download my songs and it s...
  • Yordan
  • Moderator
  • 137 Views
  • 3 replies
  • 1 likes
  • Account
  • 137 Views
  • 3 replies
  • 1 likes

Discover Weekly algorithm messed up - reset it?

Premium, Samsung S21, Android 12. For several months now the algorithm has appeared to be broken, or at the very least; very biased. For context: I played two Russian songs on repeat for a couple of weeks last autumn, and more than 1/3 of the tracks ...

  • Music Fan
  • Premium, Samsung S21, Android 12.    For several months now the algorithm has appeared to be broken, or at the very least; very biased.   For context: I played two Russian son...
  • 99 Views
  • 0 replies
  • 0 likes
  • Account
    Other
    Premium
  • 99 Views
  • 0 replies
  • 0 likes