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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8466 Views
  • 1 replies
  • 9 likes
  • Security
  • 8466 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475558 Views
  • 978 replies
  • 111 likes
  • Account
  • 475558 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208005 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208005 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119203 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119203 Views
  • 72 replies
  • 12 likes

change plan manager

PlanPremium FamilyCountryUSDeviceiphone 14Operating SystemioS My Question or IssueI am no longer needing Spotify but my son would like to continue using it and paying for it. I am the plan manager, and I have changed from a family plan to a single pl...

  • Visitor
  • Plan Premium Family Country US Device iphone 14 Operating System ioS   My Question or Issue I am no longer needing Spotify but my son would like to continue using it and paying for it....
  • k8tyc
  • Visitor
  • 804 Views
  • 3 replies
  • 0 likes
  • Account
  • 804 Views
  • 3 replies
  • 0 likes

La música de detiene de un momento a otro

La música de detiene de un momento a otro, se acaba de reproducir una música y se detiene

  • Visitor
  • La música de detiene de un momento a otro, se acaba de reproducir una música y se detiene
  • osornios
  • Spotify Star
  • 53 Views
  • 1 replies
  • 0 likes
  • 53 Views
  • 1 replies
  • 0 likes

Me hicieron el cobro y no tengo servicio

Cambié tarjeta y me mandaron un correo diciendo q no pudieron hacer el cobro. Sin embargo tengo el cargo en mi cuenta bancaria y no tengo servicio

  • Visitor
  • Cambié tarjeta y me mandaron un correo diciendo q no pudieron hacer el cobro. Sin embargo tengo el cargo en mi cuenta bancaria y no tengo servicio
  • osornios
  • Spotify Star
  • 49 Views
  • 1 replies
  • 0 likes
  • 49 Views
  • 1 replies
  • 0 likes

I can’t login to my account

I tried resetting my password but it didn’t work

  • Visitor
  • I tried resetting my password but it didn’t work
  • osornios
  • Spotify Star
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Superuser Contribution This email is already connected to an account

I tried to create a new spotify account with my new email and a message appeared saying there was already an account with that email. What should I do?

  • Visitor
  • I tried to create a new spotify account with my new email and a message appeared saying there was already an account with that email. What should I do?
  • Phafa
  • Visitor
  • 21711 Views
  • 11 replies
  • 2 likes
  • Account
  • 21711 Views
  • 11 replies
  • 2 likes

Solved!!Superuser Contribution I have lost access to my Spotify account

PlanPremiumCountryUkraineDevice(iPhone XS, Samsung phone, 2 PCs)Operating System(iOS last, Windows 10,etc.) My Question or IssueI have lost access to my Spotify account. One day I was logged out of all my devices, and I could no longer log into my ac...

  • Casual Listener
  • Plan Premium Country Ukraine Device (iPhone XS, Samsung phone, 2 PCs) Operating System (iOS last, Windows 10,etc.)   My Question or Issue I have lost access to my Spotify account. One ...
  • Not applicable
  • 1449 Views
  • 9 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 1449 Views
  • 9 replies
  • 0 likes

2 User ID's but only 1 email

Plan - should be Premium on both devices. iPhone showing "free" and MacBook Air is showing Premium Family Country - USA Device - iPhone 14 (issue is with the phone) & MacBook Air Early 2015 (no issue with the MacBook) Operating SystemiPhone: 18.1.1Ma...

  • Casual Listener
  • Plan - should be Premium on both devices. iPhone showing "free" and MacBook Air is showing Premium Family   Country - USA   Device - iPhone 14 (issue is with the phone) & MacBook Ai...
  • Maxim
  • Spotify Star
  • 186 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Subscription
  • 186 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can’t log in via facebook

I have a premium account and have only ever logged in via Facebook. Suddenly I was logged out of Spotify and cannot log back in. I follow the steps of logging in via facebook and it says “this email and password combination is incorrect”. This is on ...

  • Casual Listener
  • I have a premium account and have only ever logged in via Facebook. Suddenly I was logged out of Spotify and cannot log back in. I follow the steps of logging in via facebook and it says “this email ...
  • Ksmith94
  • Visitor
  • 4138 Views
  • 6 replies
  • 0 likes
  • 4138 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't Sign in to Hulu with Spotify Premium/Hulu subscription (HELP)

PlanPremium w/ Hulu My Question or IssueI currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, it automatically switches to another account I no longer use. I tr...

  • Newbie
  • Plan Premium w/ Hulu   My Question or Issue I currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, it...
  • Scottthechevy
  • Newbie
  • 18332 Views
  • 9 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 18332 Views
  • 9 replies
  • 0 likes

Superuser Contribution Zwrot

Żadna z poniższych informacji nie jest wymagana. Jednak im więcej zapewnisz, tym łatwiej będzie nam spróbować pomóc.Nagroda Bezpłatna/PremiumKrajuPolskaUrządzeniatelefon iPhone XsSystem operacyjnyios 13 Moje pytanie lub problemCześć. Nie wiem, gdzie ...

  • Visitor
  • Żadna z poniższych informacji nie jest wymagana. Jednak im więcej zapewnisz, tym łatwiej będzie nam spróbować pomóc. Nagroda Bezpłatna/Premium Kraju Polska Urządzenia telefon iPhone Xs System...
  • pazio1698
  • Visitor
  • 13717 Views
  • 7 replies
  • 1 likes
  • Other
  • 13717 Views
  • 7 replies
  • 1 likes

Image Gallery Not Updating (Spotify for Artists)

I'm a Spotify for Artists user for years. Recently, I updated my image gallery - the photos that go with your artist bio at the bottom of the page. It looks fine on my desktop. However, on the Spotify app, it hasn't updated the photos. It's been over...

  • Regular
  • I'm a Spotify for Artists user for years. Recently, I updated my image gallery - the photos that go with your artist bio at the bottom of the page. It looks fine on my desktop. However, on the Spotif...
  • ToHellWithTradition
  • Visitor
  • 304 Views
  • 4 replies
  • 0 likes
  • Account
  • 304 Views
  • 4 replies
  • 0 likes

Changing location

I cannot change my location from Ireland to Australia in order to use a new payment method (Australian credit card). The option to change region is currently locked in my account settings.

  • Visitor
  • I cannot change my location from Ireland to Australia in order to use a new payment method (Australian credit card). The option to change region is currently locked in my account settings.  
  • xMarleenx
  • Visitor
  • 169 Views
  • 3 replies
  • 0 likes
  • Account
  • 169 Views
  • 3 replies
  • 0 likes

Gift card error "You can't apply this Premium code to your account"

$60 premium gift card that I'm trying to add to existing premium individual account. I enter the pin and get "You can't apply this Premium code to your account. This is likely because you have an existing Premium subscription that cannot be combined ...

  • Visitor
  • $60 premium gift card that I'm trying to add to existing premium individual account. I enter the pin and get "You can't apply this Premium code to your account. This is likely because you have an exi...
  • Maxim
  • Spotify Star
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

Login stuck on facebook, can't change country address, can't log in with google.

Login stuck on facebook, can't change country address, can't log in with google. The system is requiring me to login using Facebook, and I cannot set a password (the password box is inactive). I am trying to share my family account with my son, but w...

  • Visitor
  • Login stuck on facebook, can't change country address, can't log in with google.   The system is requiring me to login using Facebook, and I cannot set a password (the password box is inactive...
  • Maxim
  • Spotify Star
  • 505 Views
  • 1 replies
  • 0 likes
  • Account
  • 505 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Commercial Considerations"

Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significantly affects me. Spotify’s recommendation system fi...

  • Regular
  • Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significa...
  • matan1
  • Casual Listener
  • 613 Views
  • 6 replies
  • 0 likes
  • Account
    Security
  • 613 Views
  • 6 replies
  • 0 likes

How can I set up or edit my two-factor authentication processes?

I needed to log in in a web browser and had to use 2FA. However, I do usually work with an authenticator app, which is generally more secure than an email. Is there a way to set up how my 2FA works?

  • Visitor
  • I needed to log in in a web browser and had to use 2FA. However, I do usually work with an authenticator app, which is generally more secure than an email. Is there a way to set up how my 2FA works?
  • EzraTubbs
  • Visitor
  • 5898 Views
  • 3 replies
  • 3 likes
  • 5898 Views
  • 3 replies
  • 3 likes

Superuser Contribution I can't log into spotify from my new device

I recently upgraded my iPhone from a 5 to an 11. I can't log into spotify from my new phone. It says "something went wrong. please try again later." Well...what's going wrong and how can I fix it?? I think I did forget my password a couple times on m...

  • Casual Listener
  •   I recently upgraded my iPhone from a 5 to an 11.  I can't log into spotify from my new phone.  It says "something went wrong. please try again later."  Well...what's going wron...
  • Not applicable
  • 3713 Views
  • 10 replies
  • 0 likes
  • Account
  • 3713 Views
  • 10 replies
  • 0 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • Not applicable
  • 161571 Views
  • 133 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 161571 Views
  • 133 replies
  • 7 likes

How do i make an artist page - my album was uploaded by any distributor

10 years ago i uploaded an album to a distributor called zimbalam that has been released at spotify: https://open.spotify.com/intl-de/album/67lEabYmnaiLnNuwrgmeZV Now I want to make an artist page at spotify and to be related to this album and some o...

  • Casual Listener
  • 10 years ago i uploaded an album to a distributor called zimbalam that has been released at spotify: https://open.spotify.com/intl-de/album/67lEabYmnaiLnNuwrgmeZV Now I want to make an artist page at...
  • Maxim
  • Spotify Star
  • 206 Views
  • 5 replies
  • 0 likes
  • 206 Views
  • 5 replies
  • 0 likes