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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 352365 Views
  • 901 replies
  • 105 likes
  • Account
  • 352365 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152310 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152310 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88338 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88338 Views
  • 68 replies
  • 10 likes

Superuser Contribution Why does Spotify keep resetting my password?

PlanFreeCountryGermany In my currenty job most of the internet sites are blocked and just a few sites are whitelisted. One of them is spotify, which I use to listen to music and podcasts. But like every 1 or 2 weeks Spotify keeps resetting my passwor...

  • Newbie
  • Plan Free Country Germany   In my currenty job most of the internet sites are blocked and just a few sites are whitelisted. One of them is spotify, which I use to listen to music and podcas...
  • ttoomuch
  • Casual Listener
  • 3838 Views
  • 14 replies
  • 1 likes
  • Login
  • 3838 Views
  • 14 replies
  • 1 likes

Superuser Contribution Changing location to USA and duo account

So I am from Europe, but my wife is from the USA. We are currently living in the USA. I had Spotify through my home countries bank account prior to moving here. i want to set up a duo account with my wife, but in order to do so we need to be on the s...

  • Visitor
  • So I am from Europe, but my wife is from the USA. We are currently living in the USA. I had Spotify through my home countries bank account prior to moving here.  i want to set up a duo acco...
  • gabambo
  • Casual Listener
  • 163 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 163 Views
  • 3 replies
  • 0 likes

Solved!! No more access to email of the account

Hi everybody, I write from Italy, I've no longer access to email associated to my premium account. I am accessing the service because since long time I am logged in on the app. I would like to upgrade my plan bud I don't remember password and don't h...

  • Visitor
  • Hi everybody,  I write from Italy, I've no longer access to email associated to my premium account. I am accessing the service because since long time I am logged in on the app. I would like to...
  • adriello
  • Visitor
  • 142 Views
  • 2 replies
  • 0 likes
  • Account
  • 142 Views
  • 2 replies
  • 0 likes

Hello ive been taken for a gift card and would like people to know that i tried adding a thirty doll

Hello people so i tried adding a thirty dollar gift card and they took it and canceled my account so now iam out thirty dollars but have no account i just wonder how many more people rhey rip off this way

  • Casual Listener
  •  Hello people so i tried adding a thirty dollar gift card and they took it and canceled my account so now iam out thirty dollars but have no account i just wonder how many more people rhey rip o...
  • Maxim
  • Spotify Star
  • 95 Views
  • 2 replies
  • 0 likes
  • 95 Views
  • 2 replies
  • 0 likes

Solved!! Updating card details

PlanFree/PremiumCountryFinlandDevice One +Operating System Android I was updating my payment card and why it make a google payment account for me?

  • Casual Listener
  • Plan Free/Premium Country Finland Device  One + Operating System  Android    I was updating my payment card and why it make a google payment account for me?  
  • Maxim
  • Spotify Star
  • 147 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
  • 147 Views
  • 8 replies
  • 0 likes

Unable to log in to Spotify via my Apple Mac.

The message is that the app is restricted to Premium users only, error code access point 22. But I am a Premium user and I used to have access using the device. I still use Spotify on my mobile and TV. I changed my password but that didn't help. How ...

  • Visitor
  • The message is that the app is restricted to Premium users only, error code access point 22. But I am a Premium user and I used to have access using the device. I still use Spotify on my mobile and T...
  • Maxim
  • Spotify Star
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

Solved!! Stop giving me notifications for ranks or badges or any of this other crap

I have marked *never* for notifications on badges and ranks in my settings and I'm still getting notifications for them. Which also generates new private messages, which in turn generates emails. I've made like 5 posts here and I've recieved just as ...

  • Music Fan
  • I have marked *never* for notifications on badges and ranks in my settings and I'm still getting notifications for them. Which also generates new private messages, which in turn generates emails. I'v...
  • Jonathanb24
  • Regular
  • 293 Views
  • 3 replies
  • 0 likes
  • Account
  • 293 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mobile Number Login shows "Oops! Something went wrong"

PlanPremiumCountryIndia My Question or IssueHi! I am from India and I am currently having difficulty in logging my spotify account using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a num...

  • Visitor
  • Plan Premium Country India     My Question or Issue Hi!   I am from India and I am currently having difficulty in logging my spotify account using my phone number. Unfortunate...
  • Raj25
  • Visitor
  • 4961 Views
  • 26 replies
  • 3 likes
  • Account
    Login
    Premium
  • 4961 Views
  • 26 replies
  • 3 likes

Superuser Contribution I accidentally removed access from my app on my phone

So in checking activity of a login, which was me, I accidentally removed the access from all of my apps and programs and now I can't get them back. What should I do?

  • Visitor
  • So in checking activity of a login, which was me, I accidentally removed the access from all of my apps and programs and now I can't get them back. What should I do?
  • Eni
  • Moderator
  • 228 Views
  • 7 replies
  • 0 likes
  • 228 Views
  • 7 replies
  • 0 likes

I get charged and miss account details

I get charged monthly and have no idea what account that is.Please share details. Thanks Details: payment via paypaltext: Spotify AB, Ihr Einkauf bei Spotify AB EREF: MREF: CRED: IBAN: BIC:

  • Casual Listener
  • I get charged monthly and have no idea what account that is. Please share details. Thanks  Details:  payment via paypal text:  <removed sensitive info> Spotify AB, Ihr Einka...
  • Maxim
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 99 Views
  • 1 replies
  • 0 likes

Unable to login in via Google.

PlanFree/PremiumCountryIndiaDevice(Vivo y20i)Operating System(Android) My Question or Issue Hi there, I am currently facing an issue with logging into my Spotify account using Google. The error in there says "something went wrong".And my entire playl...

  • Casual Listener
  • Plan Free/Premium Country India Device (Vivo y20i) Operating System (Android)   My Question or Issue   Hi there,   I am currently facing an issue with logging into my Spo...
  • Maxim
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • Login
  • 203 Views
  • 1 replies
  • 0 likes

Gift card can't be redeemed

PlanPremium IndividualCountryUSADeviceiMac ProOperating SystemmacOS Ventura My Question or IssueI received a 12 month Premium gift card via Best Buy and went to redeem it for my account which expires 1/3/2024. I have used a 12 month Premium gift card...

  • Newbie
  • Plan Premium Individual Country USA Device iMac Pro Operating System macOS Ventura   My Question or Issue I received a 12 month Premium gift card via Best Buy and went to redeem it for...
  • Maxim
  • Spotify Star
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 95 Views
  • 1 replies
  • 0 likes

I made a double payment, how can I get the money back?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Account
  • 75 Views
  • 1 replies
  • 0 likes

Upgraded from Free to Premium but iPhone app hasn't updated?

I just upgraded to Premium. When I open Spotify on my Macbook my account is in Premium but when I open my iPhone my account remains in Free.

  • Visitor
  • I just upgraded to Premium. When I open Spotify on my Macbook my account is in Premium but when I open my iPhone my account remains in Free.
  • Maxim
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • Premium
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password reset link "This site can't be reached"

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI have forgotten my password. I have been attempting to reset it for the past week and have had no success. I receive the email with the link that is supposed ...

  • Casual Listener
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue I have forgotten my password. I have been attempting to reset it for the past week ...
  • --e--
  • Visitor
  • 740 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 740 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do I keep what is playing on different devices separate?

PlanPremiumCountryUSADeviceiPhone 7, iPad (6th Generation), Windows DesktopOperating SystemiOS 12, Windows 10 My Question or IssueSpotify has lately started to treat all my devices as one device, continuing what I was listening to on one device to a ...

  • Music Fan
  • Plan Premium Country USA Device iPhone 7, iPad (6th Generation), Windows Desktop Operating System iOS 12,  Windows 10   My Question or Issue Spotify has lately started to treat al...
  • MaKaMaErKi
  • Regular
  • 25055 Views
  • 36 replies
  • 50 likes
  • Other
  • 25055 Views
  • 36 replies
  • 50 likes

Superuser Contribution Switch email from my old email. I've lost my music. How do transfer to my new email address?

Hi I'm Andrew. I'm so enquiring how to change from my old email to my new email.**bleep****bleep****bleep** to my new one. I've lost my music. Can you help us get it back on my new email? Andrew,**bleep** that is my new email

  • Newbie
  • Hi I'm Andrew. I'm so enquiring how to change from my old email to my new email.**bleep****bleep****bleep** to my new one. I've lost my music. Can you help us get it back on my new email? Andrew,**bl...
  • Maria
  • Moderator
  • 98 Views
  • 1 replies
  • 0 likes
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why don't I have AI DJ yet?

I'm in Australia, on a family plan and everyone else in my family has had the DJ feature for several weeks now, but I still don't. I've tried on iOS and desktop, updating and reinstalling the app, logging out/in, looking through the Playback settings...

  • Newbie
  • I'm in Australia, on a family plan and everyone else in my family has had the DJ feature for several weeks now, but I still don't. I've tried on iOS and desktop, updating and reinstalling the app, ...
  • Gladalaxen
  • Regular
  • 691 Views
  • 13 replies
  • 1 likes
  • 691 Views
  • 13 replies
  • 1 likes

Superuser Contribution Playlists Being Falsely Reported!!!

I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone reports your playlist, Spotify will automatically r...

  • Regular
  • I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone ...
  • violetcities
  • Roadie
  • 20849 Views
  • 127 replies
  • 67 likes
  • Account
  • 20849 Views
  • 127 replies
  • 67 likes