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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76525 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94384 Views
9 replies
2 likes
i live in spain and i have a spanish premium account.as i am german the language of the spotify app is german on my ipad and my imac.but the podcast section only shows spanish podcasts instead of german podcasts.how can i change that or is it a bug ?
i live in spain and i have a spanish premium account. as i am german the language of the spotify app is german on my ipad and my imac. but the podcast section only shows spanish podcasts instead of...
Visitor
12915 Views
15 replies
12 likes
How do I listen to lossless quality while listening through Sonos App?
How do I listen to lossless quality while listening through Sonos App?
Spotify Star
123 Views
1 replies
0 likes
Hi, I'm trying to recover some deleted playlists. However when I viewed the "Recover deleted playlists" page, it only showed my playlists deleted on 2018. I am sure I have playlists from way back 2015 when I first got my Spotify account, and would li...
Hi, I'm trying to recover some deleted playlists. However when I viewed the "Recover deleted playlists" page, it only showed my playlists deleted on 2018. I am sure I hav...
Visitor
113144 Views
22 replies
6 likes
PlanPremiumCountryUSADeviceSamsung Galaxy S25UltraOperating SystemAndroidI am trying to upgrade my account from a solo account to a duo account. When I do, it says my password is incorrect. I have reset the password, and I'm still getting the same er...
Plan Premium Country USA Device Samsung Galaxy S25Ultra Operating System Android I am trying to upgrade my account from a solo account to a duo account. When I do, it says my password i...
Moderator
129 Views
1 replies
0 likes
Damn it! I had this post setup, not realizing that I wasn't logged in to this community. After I logged in, the site lost my original post, leaving me to retype it. Already the site is giving me trouble; and I have not had my account started for too ...
Damn it! I had this post setup, not realizing that I wasn't logged in to this community. After I logged in, the site lost my original post, leaving me to retype it. Already the site...
Casual Listener
283 Views
2 replies
0 likes
PlanPremium (Family)Device(MacBook Air 2017, Samsung Galaxy A55) My Question or IssueI have my Spotify logged in on my Mac but accidentally logged out of my Samsung phone. I cannot remember my password and cannot connect with Facebook. I used apple e...
Plan Premium (Family) Device (MacBook Air 2017, Samsung Galaxy A55) My Question or Issue I have my Spotify logged in on my Mac but accidentally logged out of my Samsung phone. I cannot r...
Spotify Star
192 Views
1 replies
0 likes
I have been on a premium family plan. Trying to join spouse's "Duo" plan instead. They send me the invite link, I click it, log in/confirm my account, enter our address (which goes through the USPS validation and is 100% correct), and I get a "There ...
I have been on a premium family plan. Trying to join spouse's "Duo" plan instead. They send me the invite link, I click it, log in/confirm my account, enter our address (which goes through the USPS v...
Casual Listener
1413 Views
5 replies
0 likes
PlanPremiumCountryUSA My Question or IssueMy username uses part of an old name I am no longer associated with and do not wish to have it connected to me anymore. A couple of years ago I attempted to contact Spotify support about this, and my question...
Plan Premium Country USA My Question or Issue My username uses part of an old name I am no longer associated with and do not wish to have it connected to me anymore. A couple of ...
Spotify Star
352 Views
1 replies
0 likes
Hi all, The past few days, I noticed that my Spotify on the Windows app is playing random music I never started or wanted to listen to and the app volume is set to extremely low (as if to make sure I am not able to notice it playing) and setting the ...
Hi all, The past few days, I noticed that my Spotify on the Windows app is playing random music I never started or wanted to listen to and the app volume is set to extremely low (as if to ma...
Regular
5526 Views
14 replies
2 likes
Hi. My ex is still using my spotify account and I wanted to 'unlink' or disconnect his android device to my account. What should I do? Hope you can help me out..
Hi. My ex is still using my spotify account and I wanted to 'unlink' or disconnect his android device to my account. What should I do? Hope you can help me out..
Visitor
25922 Views
3 replies
0 likes
PlanFree/PremiumCountryUSADeviceiPhone 17 Macbook Pro Air 2025Operating SystemiOS My Question or IssueI had a podcast with Anchor.com; Since the switch, I have not made any podcasts. How can I find out the process for doing podcast on Spotify? Free o...
Plan Free/Premium Country USA Device iPhone 17 Macbook Pro Air 2025 Operating System iOS My Question or Issue I had a podcast with Anchor.com; Since the switch, I have not made any pod...
Spotify Star
214 Views
1 replies
0 likes
PlanFree/PremiumCountryI receive emails every month from Spotify for artists but when I tried to log into my account using the email, it says I don’t have an account. I signed up for a new account with the same email I have been receiving monthly upd...
Plan Free/Premium Country I receive emails every month from Spotify for artists but when I tried to log into my account using the email, it says I don’t have an account. I signed up for a new acco...
Visitor
200 Views
2 replies
0 likes
Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...
Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
Newbie
174168 Views
136 replies
7 likes
PlanPremiumCountry Devicephone and desktopOperating SystemAndroid, web player My Question or Issuei'm trying to login with my email to a new device. i don't remember setting a password and used code or link sent to my email to login. now when i try t...
Plan Premium Country Device phone and desktop Operating System Android, web player My Question or Issue i'm trying to login with my email to a new device. i don't remember set...
Moderator
271 Views
3 replies
1 likes
I changed my Spotify artist name through distrokid, and it made a whole other account. Wherever I try to log into my spotify artist account, I don't have access. Instead it sends me to my old account (which is still up for some reason.) I contacted S...
I changed my Spotify artist name through distrokid, and it made a whole other account. Wherever I try to log into my spotify artist account, I don't have access. Instead it sends me to my old account...
Moderator
986 Views
3 replies
0 likes
I'm receiving all the emails from Spotify in foreign language. How do I change this?
I'm receiving all the emails from Spotify in foreign language. How do I change this?
Visitor
458 Views
2 replies
0 likes
Hi,As explained in the title, I'd like to generate a receipt with my name or at least my email on it. I need it to get a refund for my company. In the existing receipt nothing can link the receipt to me. It is a generic receipt.Kind regards
Hi, As explained in the title, I'd like to generate a receipt with my name or at least my email on it. I need it to get a refund for my company. In the existing receipt nothing can link the receipt ...
Visitor
2049 Views
6 replies
0 likes
it was registed on my old e-mail ******@******.com and i lost it a few month ago. now i cant log into my account. its written that the password was changed. can you send me my music back on this new account. best wishes.
it was registed on my old e-mail ******@******.com and i lost it a few month ago. now i cant log into my account. its written that the password was changed. can you send me my music back on this new ...
Visitor
7807 Views
8 replies
1 likes
How do i save my queue into a playlist?
How do i save my queue into a playlist?
Visitor
3445 Views
2 replies
0 likes
PlanPremiumCountryUSDeviceNvidia Shield / Onn 4k Pro My Question or IssueI have an account set up on my family plan for my daughter to listen to music on our Nvidia Shield (which is an Android TV device). I set this account up a year ago and don't re...
Plan Premium Country US Device Nvidia Shield / Onn 4k Pro My Question or Issue I have an account set up on my family plan for my daughter to listen to music on our Nvidia Shield (which...
Spotify Star
262 Views
1 replies
0 likes
