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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1398 Views
  • 0 replies
  • 7 likes
  • Security
  • 1398 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 444810 Views
  • 970 replies
  • 108 likes
  • Account
  • 444810 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198512 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198512 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 107987 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 107987 Views
  • 70 replies
  • 11 likes

I've lost access to my account

At one moment I found out that I'm logged out from my account in both devices at once - my phone and my laptop. I don't remember what email I used for that account, I know only nickname, but when I tried to log in with my nickname it says that user i...

  • Visitor
  • At one moment I found out that I'm logged out from my account in both devices at once - my phone and my laptop. I don't remember what email I used for that account, I know only nickname, but when I t...
  • Not applicable
  • 328 Views
  • 2 replies
  • 0 likes
  • Account
  • 328 Views
  • 2 replies
  • 0 likes

Solved!! Spotify put me in the wrong country

PlanPremium FamilyCountryUSA (actual), Venezuela (according to Spotify) My Question or IssueI live in the USA and very rarely go out of the country. I was browsing for a Spotify Family free trial and, not finding one, I clicked on a link that let me ...

  • Casual Listener
  • Plan Premium Family Country USA (actual), Venezuela (according to Spotify)   My Question or Issue I live in the USA and very rarely go out of the country.  I was browsing for a Spotif...
  • truepete
  • Casual Listener
  • 456 Views
  • 4 replies
  • 0 likes
  • Account
  • 456 Views
  • 4 replies
  • 0 likes

Solved!! Can't create account or do password reset

Hello! I am trying to set up an account with an email address that previously had an account, but it was deleted. When I try to sign up, Spotify says there is already an account liked to the email address. However, when I try to do a password reset, ...

  • Casual Listener
  • Hello!    I am trying to set up an account with an email address that previously had an account, but it was deleted. When I try to sign up, Spotify says there is already an account liked ...
  • MauriceMV
  • Spotify Star
  • 191 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 191 Views
  • 3 replies
  • 0 likes

I've had Premium plan, my credit card expired, no Spotify has NO records of my past acc

PlanPremiumCountrySouth AfricaDeviceiPhone 13 My Question or IssueI've had the Premium package for a year already, my credit card details were compimised and I had to stop my cc and got a new card now. The monthly debit order failed and when I logged...

  • Casual Listener
  • Plan Premium Country South Africa Device iPhone 13   My Question or Issue I've had the Premium package for a year already, my credit card details were compimised and I had to stop my cc ...
  • Maxim
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 92 Views
  • 1 replies
  • 0 likes

Old account

PlanFreeCountryUK DeviceLaptopOperating SystemWindows 11 My Question or IssueI used to have a Spotify account but hadn't used it for a long time.If I try and login I cant remember the password and the email address attached to it would have been an o...

  • Visitor
  • Plan Free Country UK   Device Laptop Operating System Windows 11   My Question or Issue I used to have a Spotify account but hadn't used it for a long time. If I try and login I...
  • Maxim
  • Spotify Star
  • 118 Views
  • 1 replies
  • 0 likes
  • Account
  • 118 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Payment failed

You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days. PlanPremium StudentCountryPakistanDevice(iPhone 6s, PC)Operating System(iOS ...

  • Casual Listener
  • You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days.    ...
  • hamzahsohail
  • Casual Listener
  • 255 Views
  • 4 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 255 Views
  • 4 replies
  • 1 likes

I just made my account, but I did not get my week long free trial.

I knew spotify offered a week long free trial, so I wanted to test it out as opposed to youtube. But when I made my account, I did not get a free trial. I can't play the music I want.

  • Visitor
  • I knew spotify offered a week long free trial, so I wanted to test it out as opposed to youtube. But when I made my account, I did not get a free trial. I can't play the music I want.
  • Maxim
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with Discover Weekly playlist not updating for best go karts

I've been an avid user of Spotify for quite some time now, and I absolutely love the personalized playlists, especially the Discover Weekly playlist. However, I've noticed that for the past few weeks, my Discover Weekly playlist hasn't been updating ...

  • Casual Listener
  • I've been an avid user of Spotify for quite some time now, and I absolutely love the personalized playlists, especially the Discover Weekly playlist. However, I've noticed that for the past few weeks...
  • JaneAusten56
  • Newbie
  • 495 Views
  • 4 replies
  • 0 likes
  • 495 Views
  • 4 replies
  • 0 likes

Solved!! Can I re-use my deleted account email to make a new account ?

So I've got introduced to Spotify by a friend of mine and I have created an account since like 3-4 something years ago but haven't even use Spotify for once and I wonder can I delete my account and like cut all connections with all of my other accoun...

  • Newbie
  • So I've got introduced to Spotify by a friend of mine and I have created an account since like 3-4 something years ago but haven't even use Spotify for once and I wonder can I delete my account and l...
  • FISHY7
  • Visitor
  • 8882 Views
  • 2 replies
  • 0 likes
  • 8882 Views
  • 2 replies
  • 0 likes

Superuser Contribution Porque estoy escu hando anuncios si pague por plan premium?

En los podcast ahora me está apareciendo anuncios de publicidad siendo que tengo plan justamente para no tenerla??? Donde reclamo

  • Visitor
  • En los podcast ahora me está apareciendo anuncios de publicidad siendo que tengo plan justamente para no tenerla??? Donde reclamo
  • Lalirami
  • Casual Listener
  • 3473 Views
  • 17 replies
  • 3 likes
  • 3473 Views
  • 17 replies
  • 3 likes

Can't login with an older version

None of the below information is requiPlanFreeCountry USADeviceGoogle PixelOperating SystemAndroid Oreo My Question or Issue I've recently had some issues with the Spotify app. Ever since I've downloaded Spotify on this device (around November of 201...

  • Newbie
  • None of the below information is requi Plan Free Country  USA Device Google Pixel Operating System Android Oreo   My Question or Issue  I've recently had some issues wi...
  • BoedhabeerLP
  • Casual Listener
  • 2285 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 2285 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Cannot download (Device limit Reached)

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ?PlanPremium CountryCanadaDevice(IPhone 13 mini)Operating System(iOS 15.4) My Question or IssueI need some help at the mo...

  • Casual Listener
  • Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ? Plan Premium  Country Canada Device (IPhone 13 mini) Ope...
  • antut
  • Casual Listener
  • 40084 Views
  • 52 replies
  • 21 likes
  • Account
    Premium
  • 40084 Views
  • 52 replies
  • 21 likes

Superuser Contribution I cannot log into my account. None of the suggestions worked.

I set up an account yesterday. But I cannot log in. I thought it might be the password. I tried to reset it, but I don't get a link. When I try to log in with Google it tells me that my email is not registered with a Spotify account. But when I try t...

  • Casual Listener
  • I set up an account yesterday. But I cannot log in. I thought it might be the password. I tried to reset it, but I don't get a link. When I try to log in with Google it tells me that my email is not ...
  • nobody1123
  • Visitor
  • 543 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 543 Views
  • 4 replies
  • 0 likes

Superuser Contribution Login/Account

When I try to login on my computer with my google account I get a red box that says "Oops! Something went wrong, please try again or check out our help area When I ask for a password reset it says it sent the email but I never receive one. When I try...

  • Regular
  • When I try to login on my computer with my google account I get a red box that says "Oops! Something went wrong, please try again or check out our  help area When I ask for a password reset...
  • 250301
  • Visitor
  • 2344 Views
  • 16 replies
  • 2 likes
  • Account
    Login
  • 2344 Views
  • 16 replies
  • 2 likes

Unable to change country

I'm unable to change countries after a relocation. The documentation says to just select the country from the dropdown (this is disabled for me) or to add a payment method in the new country. I did that but then got a message that the payment method ...

  • Regular
  • I'm unable to change countries after a relocation.   The documentation says to just select the country from the dropdown (this is disabled for me) or to add a payment method in the new country...
  • cvanlabe
  • Regular
  • 239 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 239 Views
  • 8 replies
  • 0 likes

I don’t have a social security number how can I buy a premium account ??

PlanFree/PremiumCountry Device(iPhone 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 7) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 6954 Views
  • 3 replies
  • 0 likes
  • Premium
  • 6954 Views
  • 3 replies
  • 0 likes

Is my account lost, cause I don't use my E-Mail anymore?

PlanPremiumCountrySwitzerland DeviceALL My Question or IssueI always logged in with my username and my password. I should've updated my E-Mail a long time ago, because I actually not have access to the address anymore that is connected with my Spotif...

  • Visitor
  • Plan Premium Country Switzerland   Device ALL   My Question or Issue I always logged in with my username and my password. I should've updated my E-Mail a long time ago, because I a...
  • Maxim
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 123 Views
  • 1 replies
  • 0 likes

Cannot log in from desktop app

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueI cannot log in to my desktop app. I've already reset the password and I've used both the email address and username to try. I've confirmed all the information is correct from my mobil...

  • Newbie
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue I cannot log in to my desktop app. I've already reset the password and I've used both the email address and user...
  • Billy-J
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • Login
  • 200 Views
  • 1 replies
  • 0 likes

Unlink From Facbook

Does anyone know how, or if it is even possible to unlink my Spotify from my Facebook and use my email as a log in? I am fine with losing my playlists and such but would still need to keep my student account.Thanks in advance!

  • Visitor
  •   Does anyone know how, or if it is even possible to unlink my Spotify from my Facebook and use my email as a log in? I am fine with losing my playlists and such but would still need to keep my...
  • AdamDamon
  • Spotify Star
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
  • 92 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I update my login methods?

When I go to update my login methods, specifically to add my e-mail as a method, it keeps popping an error saying "something went wrong, please try again". I also tried to set it up with my Google account, but received the same message.

  • Casual Listener
  • When I go to update my login methods, specifically to add my e-mail as a method, it keeps popping an error saying "something went wrong, please try again". I also tried to set it up with my Google ac...
  • anErik
  • Newbie
  • 1337 Views
  • 8 replies
  • 2 likes
  • 1337 Views
  • 8 replies
  • 2 likes