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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Newbie
  • 166627 Views
  • 180 replies
  • 13 likes
  • Account
    Free
  • 166627 Views
  • 180 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Music Fan
  • 11211 Views
  • 6 replies
  • 11 likes
  • Security
  • 11211 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 514279 Views
  • 986 replies
  • 112 likes
  • Account
  • 514279 Views
  • 986 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125634 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125634 Views
  • 74 replies
  • 12 likes

Superuser Contribution spotify abroad for 14 days need update even thought im not in abroad

PlanFreeCountryPhilippines DevicePoco f6 Operating SystemAndroid 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many times.

  • Casual Listener
  • Plan Free Country Philippines    Device Poco f6  Operating System Android 14   Issue I got forced logged out and I can't sign in because of the 14 days abroad thing ev...
  • ugh--
  • Visitor
  • 9126 Views
  • 49 replies
  • 3 likes
  • Account
    Free
    Login
  • 9126 Views
  • 49 replies
  • 3 likes

Superuser Contribution my screen is stuck on downgrade

my screen is stuck on downgrade and i bought premium to take it away but its stuck

  • Visitor
  • my screen is stuck on downgrade and i bought premium to take it away but its stuck
  • Not applicable
  • 5192 Views
  • 7 replies
  • 0 likes
  • 5192 Views
  • 7 replies
  • 0 likes

Superuser Contribution Login Error Cannot Access Profile

PlanPremiumCountryAustralia DeviceiPhone 14 and MacBook Air My Question or IssueHi I have had an issue with my profile as I tried to open Spotify via the app on my phone it immediately logged out and when I logged in It says “wrong username/email or ...

  • Newbie
  •   Plan Premium Country Australia  Device iPhone 14 and MacBook Air   My Question or Issue Hi I have had an issue with my profile as I tried to open Spotify via the app on my p...
  • Dessi
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 166 Views
  • 1 replies
  • 0 likes

Not being able to add more login methods

PlanPremiumCountry Estonia/EnglandMy Question or IssueSpotify breaks every time I want to add a new login method and for some reason my username is really weird. It keeps saying also on log in page, we've sent you an email regarding the 6 digit code....

  • Casual Listener
  • Plan Premium Country  Estonia/England My Question or Issue Spotify breaks every time I want to add a new login method and for some reason my username is really weird. It keeps saying also o...
  • ribezaz
  • Spotify Star
  • 142 Views
  • 2 replies
  • 0 likes
  • Login
  • 142 Views
  • 2 replies
  • 0 likes

Superuser Contribution Charge when trying to change credit card details

PlanFree/PremiumCountrySouth AfricaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to change my credit card details, and in the process Spotify is asking...

  • Visitor
  • Plan Free/Premium Country South Africa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I...
  • Susan_GP
  • Moderator
  • 130 Views
  • 1 replies
  • 0 likes
  • Account
  • 130 Views
  • 1 replies
  • 0 likes

How to cancel starbucks premium account

I signed up through my starbucks partner acount and now i want to cancel my subscription but it wont let me because its connected to my starbcuks accont. pls help

  • Newbie
  • I signed up through my starbucks partner acount and now i want to cancel my subscription but it wont let me because its connected to my starbcuks accont. pls help
  • Mec200023
  • Visitor
  • 14959 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 14959 Views
  • 3 replies
  • 1 likes

Superuser Contribution Login error, "Something went wrong"

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI am unable to log into my Spotify account. I log in using my Google account normally, but now, whenever I attempt to log in, it says "Oops! Something went wrong, please...

  • Casual Listener
  • Plan Free Country Canada Device Desktop Operating System Windows 10   My Question or Issue I am unable to log into my Spotify account. I log in using my Google account normally, but no...
  • wonder3
  • Visitor
  • 8326 Views
  • 5 replies
  • 0 likes
  • Free
    Login
  • 8326 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Why can't I update my login methods?

When I go to update my login methods, specifically to add my e-mail as a method, it keeps popping an error saying "something went wrong, please try again". I also tried to set it up with my Google account, but received the same message.

  • Casual Listener
  • When I go to update my login methods, specifically to add my e-mail as a method, it keeps popping an error saying "something went wrong, please try again". I also tried to set it up with my Google ac...
  • ShoBeav
  • Newbie
  • 4203 Views
  • 11 replies
  • 2 likes
  • 4203 Views
  • 11 replies
  • 2 likes

I cannot log in

CountryUnited States My Question or Issue I cannot log in to my account. I have put in the correct credentials, and it says incorrect username or password. I have tried resetting my password, however the emails will not go through. I have checked spa...

  • Newbie
  •     Country United States     My Question or Issue   I cannot log in to my account. I have put in the correct credentials, and it says incorrect username or passwor...
  • Anyk17
  • Spotify Star
  • 143 Views
  • 1 replies
  • 0 likes
  • Account
  • 143 Views
  • 1 replies
  • 0 likes

Funcionalidade de tradução da letra não aparece.

Olá, tudo bem? Vamos lá...Contas Free, e outras contas premium têm acesso a tradução, fica claro que o problema é com a minha conta, já que ao testar músicas especificas em contas Free cujo tem a opção, ou em contas premium de conhecidos e amigos, na...

  • Casual Listener
  • Olá, tudo bem? Vamos lá... Contas Free, e outras contas premium têm acesso a tradução, fica claro que o problema é com a minha conta, já que ao testar músicas especificas em contas Free cujo tem a o...
  • Manulouzada
  • Regular
  • 2755 Views
  • 4 replies
  • 1 likes
  • Account
    Other
    Premium
  • 2755 Views
  • 4 replies
  • 1 likes

Why am I getting ads on Spotify Premium?

Why am I getting ads on Spotify Premium Podcasts? Literally breaks in the podcast with ads posted in from Spotify. The whole point of paying for premium is to avoid this. PlanPremiumCountryUKDeviceiPhone

  • Visitor
  • Why am I getting ads on Spotify Premium Podcasts? Literally breaks in the podcast with ads posted in from Spotify. The whole point of paying for premium is to avoid this.  Plan Premium Co...
  • Billy-J
  • Spotify Star
  • 528 Views
  • 3 replies
  • 0 likes
  • Premium
  • 528 Views
  • 3 replies
  • 0 likes

Can't update password

I am trying to go from loging from Google acct to email and password but gives me error when submitting for a password. I am doing this because I can't seem to link my spotify acct to my Alexa Echo Show. That keeps giving me link failed. This is a di...

  • Visitor
  • I am trying to go from loging from Google acct to email and password but gives me error when submitting for a password. I am doing this because I can't seem to link my spotify acct to my Alexa Echo S...
  • Billy-J
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • Login
    Other
  • 89 Views
  • 1 replies
  • 0 likes

Sombody has stolen my account

Plan Premium Country Turkey Device Macbook Operating System (MacOS) My Question or Issue Yesterday everything was going on without problems, but today, when I have tried to login to my account I saw that all my devices being logged off from my accoun...

  • Visitor
  • Plan Premium Country Turkey Device Macbook Operating System (MacOS)   My Question or Issue Yesterday everything was going on without problems, but today, when I have tried to...
  • Maxim
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 117 Views
  • 1 replies
  • 0 likes

Superuser Contribution Tenho o mesmo email para a mesma conta

Tenho duas contas, uma chamada Leonardo Freitas e outra a minha conta Leonardo Freitas é premium e a outra não é, mas eu tenho cadastrado o mesmo email para as duas, e sempre quando eu me conecto pelo navegador eu entro na minha conta sem o premium ...

  • Visitor
  • Tenho duas contas, uma chamada Leonardo Freitas e outra <Moderator edit> a minha conta Leonardo Freitas é premium e a outra não é, mas eu tenho cadastrado o mesmo email para as duas, e sempre q...
  • Bittencourt
  • Spotify Star
  • 5158 Views
  • 16 replies
  • 0 likes
  • Account
  • 5158 Views
  • 16 replies
  • 0 likes

2 factor authentication

Why is there no information on 2 factor authentication... With the data breach that you have had in December 2020 you would think that would be an option to PROTECT your customer base. As a member of the cybersecurity community its as abhorrent that ...

  • Casual Listener
  • Why is there no information on 2 factor authentication... With the data breach that you have had in December 2020 you would think that would be an option to PROTECT your customer base. As a member of...
  • grenw
  • Casual Listener
  • 228 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 228 Views
  • 2 replies
  • 0 likes

Superuser Contribution Still some adverts

Hi I’ve just subscribe a premium personal account and I still have some adverts as the free account.PlanFree/PremiumCountryFranceDevice(iPhone 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Hi I’ve just subscribe a premium personal account and I still have some adverts as the free account. Plan Free/Premium Country France Device (iPhone 7 Operating System (iOS 10, Android O...
  • Vasil
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • Account
  • 116 Views
  • 1 replies
  • 0 likes

Forgot password, Logged out, Forgotten email

PlanFreeCountryUSDeviceiPhone 12Operating SystemiOS 15My Question or IssueI tried to change my email on my Spotify account and it told me to try again later. Then I logged out, thinking I could log back in with Apple. But then it turned out my Apple ...

  • Visitor
  • Plan Free Country US Device iPhone 12 Operating System iOS 15 My Question or Issue I tried to change my email on my Spotify account and it told me to try again later. Then I logged out, thin...
  • AdamDamon
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Account
  • 148 Views
  • 1 replies
  • 0 likes

Spotify duo

My husband and I are trying to start Spotify duo but it keeps saying my address doesn’t match his even though it’s the same address.

  • Newbie
  • My husband and I are trying to start Spotify duo but it keeps saying my address doesn’t match his even though it’s the same address.   
  • pun10tial
  • Music Fan
  • 267 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Playback disabled"

No matter what I do or which browser I use, the spotify website redirects me to the same pop-up; "Playback disabled" as seen in the image below.

  • Casual Listener
  • No matter what I do or which browser I use, the spotify website redirects me to the same pop-up; "Playback disabled" as seen in the image below.
  • MihailY
  • Moderator
  • 485 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 485 Views
  • 3 replies
  • 0 likes

Superuser Contribution Remove followers

I see someone who is following my account.I would like to remove that person.Once i click on that profile theres only option to follow him as well.

  • Visitor
  • I see someone who is following my account.I would like to remove that person. Once i click on that profile theres only option to follow him as well.
  • Vasil
  • Moderator
  • 7225 Views
  • 3 replies
  • 0 likes
  • 7225 Views
  • 3 replies
  • 0 likes