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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3642 Views
  • 0 replies
  • 9 likes
  • Security
  • 3642 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 459224 Views
  • 974 replies
  • 110 likes
  • Account
  • 459224 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1203550 Views
  • 119 replies
  • 117 likes
  • Account
  • 1203550 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 111772 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 111772 Views
  • 72 replies
  • 12 likes

Ghost account from KPN XS4all No response from Spotify

I have a premium account, have had it for years. Originally it was offerend as a promo on a subscription for a mobile phone by KPN/XS4all in the Netherlands. I Pay 0 nada niente for it. I had the urge to change to a family account but i cant do nothi...

  • Casual Listener
  • I have a premium account, have had it for years. Originally it was offerend as a promo on a subscription for a mobile phone by KPN/XS4all in the Netherlands. I Pay 0 nada niente for it.   I ha...
  • Flowergirl2010
  • Casual Listener
  • 65 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 65 Views
  • 2 replies
  • 0 likes

I need to talk about my credit card for payment

I looked up my credit card number for Spotify payment and it is right but Spotify turned of my service.

  • Visitor
  • I looked up my credit card number for Spotify payment and it is right but Spotify turned of my service.
  • 94 Views
  • 0 replies
  • 0 likes
  • 94 Views
  • 0 replies
  • 0 likes

Can I still remove audiobooks from subscription?

UK Android Premium UserI used to be able to remove audiobooks and it saved me £1 a month. I've recently changed account and can't see this option anymore. Does it still exist?I have no need for audiobooks so the Basic-but-still-Premium option suited ...

  • Visitor
  • UK Android Premium User I used to be able to remove audiobooks and it saved me £1 a month. I've recently changed account and can't see this option anymore. Does it still exist? I have no need for a...
  • Maxim
  • Spotify Star
  • 44 Views
  • 1 replies
  • 0 likes
  • Premium
  • 44 Views
  • 1 replies
  • 0 likes

I have spotify premium on my desktop my iphone does not seem to recognise

this fact: I get ads on my iphone version 8.9.94.418 and beyond that there is no offline button anywhere despite several fresh reinstalls to my iphone 6 s software version 15.8.3. The desktop version seems to be ok.

  • Casual Listener
  • this fact: I get ads on my iphone version 8.9.94.418 and beyond that there is no offline button anywhere despite several fresh reinstalls to my iphone 6 s software version 15.8.3. The desktop version...
  • Santosh108
  • Casual Listener
  • 120 Views
  • 2 replies
  • 0 likes
  • 120 Views
  • 2 replies
  • 0 likes

My account is not updating to premium duo from free

PlanFree/PremiumCountry uk Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account is not updating to premium duo from free

  • Visitor
  • Plan Free/Premium Country uk   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My a...
  • Maxim
  • Spotify Star
  • 40 Views
  • 1 replies
  • 0 likes
  • Premium
  • 40 Views
  • 1 replies
  • 0 likes

Agent

Speak to live agent

  • Visitor
  • Speak to live agent
  • Maxim
  • Spotify Star
  • 46 Views
  • 1 replies
  • 0 likes
  • 46 Views
  • 1 replies
  • 0 likes

I changed my region to korea and want to verify my age

I changed my region to korea because I live in Seoul and there is a age restriction but I don't find anything to trigger the verification with my korean ID

  • Regular
  • I changed my region to korea because I live in Seoul and there is a age restriction but I don't find anything to trigger the verification with my korean ID
  • MCJ21
  • Visitor
  • 1628 Views
  • 13 replies
  • 1 likes
  • 1628 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Plan Premium Country Finland Device Pc Operating System Windows 10   My Question or Issue For several months (pretty much years at this point), my Spotify friends feed has not been upd...
  • chiccawith2cs
  • Visitor
  • 459224 Views
  • 974 replies
  • 110 likes
  • Account
  • 459224 Views
  • 974 replies
  • 110 likes

I can't upload songs to my profile, which is based on podcast spotiffs. I c

I have a profile on spotiffy for podcasters: https://open.spotify.com/show/3Q1mRhB8e3duRzmWmOJNuv?si=e9524e0e19d24384 k and I wanted to start uploading music to it as well, via the Distrokid platform, but the profile wouldn't pair with the platform a...

  • Visitor
  • I have a profile on spotiffy for podcasters: https://open.spotify.com/show/3Q1mRhB8e3duRzmWmOJNuv?si=e9524e0e19d24384 k and I wanted to start uploading music to it as well, via the Distrokid platform...
  • Maxim
  • Spotify Star
  • 39 Views
  • 1 replies
  • 0 likes
  • 39 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot download (Device limit Reached)

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ?PlanPremium CountryCanadaDevice(IPhone 13 mini)Operating System(iOS 15.4) My Question or IssueI need some help at the mo...

  • Casual Listener
  • Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ? Plan Premium  Country Canada Device (IPhone 13 mini) Ope...
  • Juanitamoore
  • Visitor
  • 43659 Views
  • 54 replies
  • 22 likes
  • Account
    Premium
  • 43659 Views
  • 54 replies
  • 22 likes

Funcionalidade de tradução da letra não aparece.

Olá, tudo bem? Vamos lá...Contas Free, e outras contas premium têm acesso a tradução, fica claro que o problema é com a minha conta, já que ao testar músicas especificas em contas Free cujo tem a opção, ou em contas premium de conhecidos e amigos, na...

  • Casual Listener
  • Olá, tudo bem? Vamos lá... Contas Free, e outras contas premium têm acesso a tradução, fica claro que o problema é com a minha conta, já que ao testar músicas especificas em contas Free cujo tem a o...
  • Luan
  • Spotify Star
  • 55 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 55 Views
  • 1 replies
  • 0 likes

I want to cancel

Account was created in error

  • Visitor
  • Account was created in error
  • Luan
  • Spotify Star
  • 66 Views
  • 1 replies
  • 0 likes
  • 66 Views
  • 1 replies
  • 0 likes

accesspoint:17

PlanFreeCountryGreece DeviceRedmi note 11sOperating System Windows 10 My Question or IssueI had changed the region in my spotify account ,while using VPN, to France and now I cannot change it back. I cannot login to my account in the app because it s...

  • Visitor
  •   Plan Free Country Greece   Device Redmi note 11s Operating System  Windows 10   My Question or Issue I had changed the region in my spotify account ,while using VPN,...
  • Luan
  • Spotify Star
  • 41 Views
  • 1 replies
  • 0 likes
  • Login
  • 41 Views
  • 1 replies
  • 0 likes

Premium Individual Account 2 device streaming over a certain screen size no longer available?

PlanPremium IndividualCountry DeviceAny device over a certain screen size.Operating System My Question or IssueMy Premium Individual Plan used to allow me to stream music on 2 devices if the device screen size was larger than some value (I don't reme...

  • Newbie
  • Plan Premium Individual Country   Device Any device over a certain screen size. Operating System     My Question or Issue My Premium Individual Plan used to allow me to strea...
  • Maxim
  • Spotify Star
  • 61 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 61 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Samsung Galaxy Watch - Login Problems

Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I got the watch for use in the gym. I bought a Samsung...

  • Casual Listener
  • Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I g...
  • Not applicable
  • 5653 Views
  • 5 replies
  • 0 likes
  • Premium
  • 5653 Views
  • 5 replies
  • 0 likes

Is there an actual customer service number for Spotify?

I am paying for 2 premium subscriptions. My Granddaughter's phone was stolen and i would like to cancel that one. cannot find a customer service number. the one that appears on my bank statement is not valid

  • Visitor
  • I am paying for 2 premium subscriptions. My Granddaughter's phone was stolen and i would like to cancel that one. cannot find a customer service number. the one that appears on my bank statement is ...
  • Maxim
  • Spotify Star
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

spotify send emails using a language i don't speak !

hello, when spotify comunicate with me through mails or messages, i can't understand the message because it is written using a language that i don't speak. specifically: i live in belgium, spotify sends email using dutch, i don't speak dutch at all. ...

  • Casual Listener
  • hello, when spotify comunicate with me through mails or messages, i can't understand the message because it is written using a language that i don't speak. specifically: i live in belgium, spotify ...
  • Maxim
  • Spotify Star
  • 75 Views
  • 3 replies
  • 0 likes
  • 75 Views
  • 3 replies
  • 0 likes

It shows my check mark in the search but not on my artist profile

when I search up my artist account, it shows the checkmark in the search, but when I click on my artist account, the checkmark is no longer there

  • Casual Listener
  • when I search up my artist account, it shows the checkmark in the search, but when I click on my artist account, the checkmark is no longer there
  • Im_AOK
  • Casual Listener
  • 63 Views
  • 2 replies
  • 0 likes
  • 63 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't login to creators.spotify.com. Why?

When i login to creators.spotify.com, i get an error message. and when i logout, i can access the homepage. Is my account blocked. Please check for me. Email: firemanbronnie@gmail.com

  • Visitor
  • When i login to creators.spotify.com, i get an error message. and when i logout, i can access the homepage. Is my account blocked. Please check for me. Email: firemanbronnie@gmail.com
  • Dessi
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes