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Accounts

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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Oreogunb
  • Visitor
  • 160424 Views
  • 177 replies
  • 13 likes
  • Account
    Free
  • 160424 Views
  • 177 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Regular
  • 10806 Views
  • 4 replies
  • 11 likes
  • Security
  • 10806 Views
  • 4 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 510197 Views
  • 985 replies
  • 112 likes
  • Account
  • 510197 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 125000 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 125000 Views
  • 74 replies
  • 12 likes

Spotify for artist

Hello, My card is used on my personal Spotify account, and also on Spotify for artist. I recently got a new card it updated on my personal account but not on my Spotify for artist account. I had big issues with this and my last card, which fell on to...

  • Visitor
  • Hello,    My card is used on my personal Spotify account, and also on Spotify for artist. I recently got a new card it updated on my personal account but not on my Spotify for artist acco...
  • Billy-J
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 117 Views
  • 1 replies
  • 0 likes

Solved!! Change owner of current contract

Hello, I want to move my current personal subscription on my company name. I need to change the name of the taker, and add my VTA number so I can use it as a valid invoice for my company. How to do this please? Thanks a lot!

  • Casual Listener
  • Hello,    I want to move my current personal subscription on my company name. I need to change the name of the taker, and add my VTA number so I can use it as a valid invoice for my compa...
  • Adrienduchateau
  • Casual Listener
  • 178 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 178 Views
  • 4 replies
  • 0 likes

Help Enable Account

On another account that was disabled, I tried emailing support and using the account support chats but both failed to help me as I either didn't get a reply or got told my situation couldn't be dealt with. Little less then a month ago, I tried listen...

  • Casual Listener
  • On another account that was disabled, I tried emailing support and using the account support chats but both failed to help me as I either didn't get a reply or got told my situation couldn't be dealt...
  • jashnots
  • Casual Listener
  • 140 Views
  • 2 replies
  • 0 likes
  • Account
  • 140 Views
  • 2 replies
  • 0 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is ...
  • Babyodaa
  • Regular
  • 10806 Views
  • 4 replies
  • 11 likes
  • Security
  • 10806 Views
  • 4 replies
  • 11 likes

No Healthy Upstream

PlanPremiumCountryUSADeviceDesktop Dell.OOperating System(Win 11.) My Question or IssueTry to log in, get the error no health upstream.

  • Music Fan
  • Plan Premium Country USA Device Desktop Dell.O Operating System (Win 11.)   My Question or Issue Try to log in, get the error no health upstream.
  • randydodd530
  • Music Fan
  • 543 Views
  • 2 replies
  • 0 likes
  • Login
  • 543 Views
  • 2 replies
  • 0 likes

Log In Only With Password, Not Login Code.

My Question or IssueI know my password. I have my password.I have no need, nor want to receive an e-mail for a "login code" that I'm just going to end up trashing anyway without ever having used it.I'd like to see an option to default to password log...

  • Casual Listener
  • My Question or Issue I know my password. I have my password. I have no need, nor want to receive an e-mail for a "login code" that I'm just going to end up trashing anyway without ever having used ...
  • Jose_M
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • Login
    Security
  • 179 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can i change the location on which Spotify bases the recommended Concerts?

I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current location but the help pages like https://support.spo...

  • Newbie
  • I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current l...
  • joshuawward
  • Casual Listener
  • 29452 Views
  • 13 replies
  • 6 likes
  • Account
    Other
    Subscription
  • 29452 Views
  • 13 replies
  • 6 likes

Solved!! Swapping over to family plan

I have Spotify premium single, but have now been invited to the family plan as this makes sense money wise, I have joined the family plan using my existing account, doi need to cancel anything so I do not get charged for the single premium account ? ...

  • Regular
  • I have Spotify premium single, but have now been invited to the family plan as this makes sense money wise, I have joined the family plan using my existing account, do i need to cancel anything so I...
  • trapsteruk
  • Regular
  • 125 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 125 Views
  • 2 replies
  • 0 likes

Adress verification issue-Spotify Duo in Germany

Hi,I started a Spotify Duo plan in Osnabrück, Germany, but when my second user enters the address , Spotify says the address doesnt match- even though we are entering same address. We have tried using devices with location services enabled and connec...

  • Casual Listener
  • Hi, I started a Spotify Duo plan in Osnabrück, Germany, but when my second user enters the address , Spotify says the address doesnt match- even though we are entering  same address. We have tr...
  • MateusM
  • Spotify Star
  • 172 Views
  • 3 replies
  • 0 likes
  • Account
  • 172 Views
  • 3 replies
  • 0 likes

Log In issue

HI, I am getting the "email or username isnt linked to spotify account" then when I go to register I get the message "this address is already linked to an existing account, to continue, log in". I have tried resetting password, same issue, I cant add...

  • Casual Listener
  • HI,   I am getting the "email or username isnt linked to spotify account" then when I go to register I get the message "this address is already linked to an existing account, to continue, log ...
  • CryticalAce
  • Rising Star 3
  • 168 Views
  • 2 replies
  • 0 likes
  • Login
  • 168 Views
  • 2 replies
  • 0 likes

My account has been blocked

My account is blocked and i dont know why? I can sign jn anymore and i dont get any reason why. I payed for each subscription for about 6 years nowPlanPremiumCountryNlDeviceEach deviceOperating System My Question or Issuecan somebody tell me what to ...

  • Visitor
  • My account is blocked and i dont know why? I can sign jn anymore and i dont get any reason why. I payed for each subscription for about 6 years now Plan Premium Country Nl Device Each device O...
  • ChunHe
  • Visitor
  • 326 Views
  • 3 replies
  • 0 likes
  • Account
  • 326 Views
  • 3 replies
  • 0 likes

Can’t log in wanting to cancel account

Hi, I have forgotten my password for my spotify and to reset the password it sends a link to the email attached to the spotify account which I don’t have the password for that email and i also don’t have the password for that emails recovery email. *...

  • Visitor
  • Hi, I have forgotten my password for my spotify and to reset the password it sends a link to the email attached to the spotify account which I don’t have the password for that email and i also don’t ...
  • AdamDamon
  • Spotify Star
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't log into my artist account !

Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm getting emails from Spotify to my account, but when I...

  • Casual Listener
  • Hi ! Posting from an old account now because I can't log into my main one - I recently signed up for Spotify for Artists in order to share some music, but I actually can't seem to log back in. I'm ge...
  • Tzipora
  • Casual Listener
  • 12734 Views
  • 9 replies
  • 0 likes
  • 12734 Views
  • 9 replies
  • 0 likes

Premium Individual: how to use same account for second device?

Hi,since a while I'm using my Premium Individual account with two devices (tablet at home and smartphone). I never used them at the same time, but I was always able to login with the same account on both devices.However, i now have the following effe...

  • Visitor
  • Hi, since a while I'm using my Premium Individual account with two devices (tablet at home and smartphone). I never used them at the same time, but I was always able to login with the same account o...
  • Anyk17
  • Spotify Star
  • 105 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 105 Views
  • 1 replies
  • 0 likes

Unable to upgrade plan

PlanPremiumCountryAUDeviceVarious - mobile and PC Operating System My Question or IssueWhen i click the change plan button for upgrading from Premium Individual to Premium family, it just goes in a loop back to the page and I'm unable to change my pl...

  • Newbie
  • Plan Premium Country AU Device Various - mobile and PC   Operating System     My Question or Issue When i click the change plan button for upgrading from Premium Individual ...
  • ribezaz
  • Spotify Star
  • 99 Views
  • 1 replies
  • 1 likes
  • Account
  • 99 Views
  • 1 replies
  • 1 likes

Charged monthly by Spotify but account shows free plan- no linked emails found.

PlanFree CountrySouth Africa DeviceIPhone XR Operating SystemiOS 18 My Question or IssueI keep getting SMS notifications from my bank that Spotify is deducting money from my account every month. However, the Spotify account I use is on the Free plan,...

  • Casual Listener
  • Plan Free  Country South Africa  Device IPhone XR  Operating System iOS 18   My Question or Issue I keep getting SMS notifications from my bank that Spotify is deducting...
  • Anyk17
  • Spotify Star
  • 99 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 99 Views
  • 1 replies
  • 0 likes

Permanently Delete My Spotify Account

Hi thereheres the situation: i have two accounts, one with a subscription on and one that doesnt. i recently had to change my billing address for the account that has the subscription but it wasn't connected to my current email address. My current em...

  • Visitor
  • Hi there heres the situation: i have two accounts, one with a subscription on and one that doesnt. i recently had to change my billing address for the account that has the subscription but it wasn't...
  • Luan
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 137 Views
  • 1 replies
  • 0 likes

Spotify

سلام. چند روز پیش گوشیم خاموش شد و بعدش که وارد اسپاتیفای شدم، همه پلی‌لیست‌ها و لایبراری‌م پاک شده بود. فکر می‌کنم وارد یه اکانت دیگه شده باشم.ایمیل اصلی‌م اینه:**bleep**یه ایمیل دیگه هم دارم:**bleep**میشه کمکم کنید تا بفهمم پلی‌لیست‌هام توی کدوم حس...

  • Visitor
  •  سلام. چند روز پیش گوشیم خاموش شد و بعدش که وارد اسپاتیفای شدم، همه پلی‌لیست‌ها و لایبراری‌م پاک شده بود. فکر می‌کنم وارد یه اکانت دیگه شده باشم. ایمیل اصلی‌م اینه:**bleep** یه ایمیل دیگه هم د...
  • Jose_M
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Profile won't load on Android app, but loads fine on iPhone and PC apps

PlanPremium CountryUnited Kingdom DeviceGoogle Pixel 7 on Android 15 (mine), and other Android phones (friends') My Question or IssueFor maybe ~2-3 years now, I've had issues with sharing my profile to others and loading my profile on my phone.When I...

  • Newbie
  • Plan Premium   Country United Kingdom   Device Google Pixel 7 on Android 15 (mine), and other Android phones (friends')   My Question or Issue For maybe ~2-3 years now, I've ...
  • ribezaz
  • Spotify Star
  • 158 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
  • 158 Views
  • 1 replies
  • 1 likes