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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9482 Views
  • 3 replies
  • 9 likes
  • Security
  • 9482 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 486502 Views
  • 979 replies
  • 111 likes
  • Account
  • 486502 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1212305 Views
  • 119 replies
  • 117 likes
  • Account
  • 1212305 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121675 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121675 Views
  • 72 replies
  • 12 likes

Superuser Contribution Spotify library gone after Mac username change mishap

PlanPremium DeviceMacBook Pro 2019Operating SystemmacOS 14.1.1 My Question or Issue One fateful day last week, I decided I wanted to change my username on my computer. What a terrible mistake that was. Upon changing it, all my libraries were suddenly...

  • Casual Listener
  • Plan Premium   Device MacBook Pro 2019 Operating System macOS 14.1.1   My Question or Issue   One fateful day last week, I decided I wanted to change my username on my comput...
  • OscarDC
  • Moderator
  • 455 Views
  • 6 replies
  • 0 likes
  • Account
  • 455 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution how to change credit card for payment

PlanPremium FamilyCountry DeviceWindowsOperating SystemWindows My Question or IssueHow can I change the credit card?The explanation here is wrong:https://support.spotify.com/hk-en/article/change-payment-details/ There is no "Manage your plan" under "...

  • Casual Listener
  • Plan Premium Family Country   Device Windows Operating System Windows   My Question or Issue How can I change the credit card? The explanation here is wrong: https://support.spo...
  • Maxim
  • Spotify Star
  • 97 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 97 Views
  • 5 replies
  • 0 likes

Superuser Contribution Re: My Spotify premium ended when it wasn’t supposed to

I have paid for the premium duo but I'm the plan manager i cant use premium but the other user is getting premium . I want you to sort with my issue as soon as possible

  • Visitor
  • I have paid for the premium duo but I'm the plan manager i cant use premium but the other user is getting premium . I want you to sort with my issue as soon as possible 
  • Novy
  • Moderator
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to change country

PlanFree but I'm trying to activate PremiumCountrySan MarinoDeviceOppo A96 My Question or IssueI used to have a student account that then transformed into a normal premium account. I've been living around Europe for the last 7 years and always used S...

  • Casual Listener
  • Plan Free but I'm trying to activate Premium Country San Marino Device Oppo A96   My Question or Issue I used to have a student account that then transformed into a normal premium accoun...
  • Yordan
  • Moderator
  • 215 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 215 Views
  • 6 replies
  • 0 likes

Can’t log into my account

I was listening to music a couple of hours ago it was working completely fine, tried listening to music on it a couple of minutes ago and I’ve been logged out of my account and my email address and password doesn’t match up even though I have only ev...

  • Visitor
  • I was listening to music a couple of hours ago it was working completely fine, tried listening to music on it a couple of minutes ago and I’ve been logged out of my account and my email address and p...
  • Not applicable
  • 353 Views
  • 4 replies
  • 0 likes
  • 353 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution My account got hacked

My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...

  • Visitor
  • My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had n...
  • Wardvh
  • Visitor
  • 3149 Views
  • 7 replies
  • 1 likes
  • 3149 Views
  • 7 replies
  • 1 likes

Superuser Contribution Email verification doesn't work.

I changed my email in my account but when I click on the verification link that is emailed to me, it keeps saying it didn't work and to resend the email. I've tried two different browsers on my computer and also on my phone. Same issue every time.

  • Visitor
  • I changed my email in my account but when I click on the verification link that is emailed to me, it keeps saying it didn't work and to resend the email. I've tried two different browsers on my compu...
  • Not applicable
  • 5459 Views
  • 22 replies
  • 1 likes
  • 5459 Views
  • 22 replies
  • 1 likes

Can't redeem gift card even though I have Premium Individual account

Plan: Premium IndividualCountry: USA (card purchased in USA) DeviceDoesn't honor gift card even when entering from Spotify.com/redeem on different devices (iPhone, PC, Macbook) My Question or IssueFollowed directions on the gift card. Read the troubl...

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  • Regular
  • Plan:   Premium Individual Country:   USA (card purchased in USA)   Device Doesn't honor gift card even when entering from Spotify.com/redeem on different devices (iPhone, PC,...
  • browndon231
  • Newbie
  • 3955 Views
  • 13 replies
  • 4 likes
  • Account
  • 3955 Views
  • 13 replies
  • 4 likes

Spotify access blocked by school district

I recently made an account using my student outlook given by miami dade county public schools and it looks like they’ve blocked spotify and I can’t log in anymore. I have my card there because I have premium and I don’t want to be making payments wit...

  • Visitor
  • I recently made an account using my student outlook given by miami dade county public schools and it looks like they’ve blocked spotify and I can’t log in anymore. I have my card there because I have...
  • Anyk17
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 75 Views
  • 1 replies
  • 0 likes

subscription cannot be cancelled

i have come across an issue where i don’t have my spotify password saved to my phone as it got wiped and i cannot change it because my email has been wiped aswellthis is an issue as i want to cancel my free premium trial before any money goes out of ...

  • Visitor
  • i have come across an issue where i don’t have my spotify password saved to my phone as it got wiped and i cannot change it because my email has been wiped aswell this is an issue as i want to cance...
  • Anyk17
  • Spotify Star
  • 59 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 59 Views
  • 1 replies
  • 0 likes

Superuser Contribution Our Spotify for Podcasters account is not allowing us to login

We received notification that Spotify for Podcasters was being transferred to a Spotify account. No problem! While successfully being able to login once to the normal Spotify login portal, now we are stuck in a vicious loop of not being able to login...

  • Casual Listener
  • We received notification that Spotify for Podcasters was being transferred to a Spotify account. No problem! While successfully being able to login once to the normal Spotify login portal, now we are...
  • GwendyKrijger
  • Visitor
  • 1189 Views
  • 6 replies
  • 0 likes
  • 1189 Views
  • 6 replies
  • 0 likes

Superuser Contribution I have listener and artist profile: how can I delete the listener one ?

Hi,As an artist, I have my artist profile on Spotify for Artists.With the same e-mail address, I have also the listener profile, but I don't need it. How can I delete the listener profile ?Is it possible to delete it and have only the artist one ? Th...

  • Casual Listener
  • Hi, As an artist, I have my artist profile on Spotify for Artists. With the same e-mail address, I have also the listener profile, but I don't need it.   How can I delete the listener profil...
  • Ivelina
  • Moderator
  • 65 Views
  • 3 replies
  • 1 likes
  • Account
  • 65 Views
  • 3 replies
  • 1 likes

my spotify says that the email and password and combination is incorrect

My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my account is still there with my playlists. What Can ...

  • Newbie
  • My Spotify account is connected to Google but when im trying to Connect it says “email and password is incorrect”. I was connected on the App but it disconnected me and now i use another mail and my ...
  • ronrkitus
  • Visitor
  • 2225 Views
  • 7 replies
  • 0 likes
  • 2225 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Payment failed

You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days. Plan Premium Student Country Pakistan Device (iPhone 6s, PC) Operating Syste...

  • Casual Listener
  • You’ll lose access to your plan soon if we can’t process this month’s payment. Please update your payment details and check your card balance, and we’ll retry in a few days.    ...
  • aa06aa
  • Visitor
  • 1772 Views
  • 5 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 1772 Views
  • 5 replies
  • 1 likes

Unable to change country

PlanPremiumCountryUnited StatesDeviceiPhone 14 ProOperating SystemiOS 18.1.1Question or IssueI want to change my country from US to India. I created my Spotify account when I was living in the US, however, I don't live there anymore, so I don't want ...

  • Visitor
  • Plan Premium Country United States Device iPhone 14 Pro Operating System iOS 18.1.1 Question or Issue I want to change my country from US to India. I created my Spotify account when I was li...
  • Maxim
  • Spotify Star
  • 42 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 42 Views
  • 1 replies
  • 0 likes

Superuser Contribution My son's account vanished but couldn't re-register

PlanPremium familyCountryUKDeviceiPad ProOperating SystemLatest iOS My Question or IssueMy son uses the Spotify iOS app on only one device: an iPad. We've added his user onto our family plan (set up under my wife's username). Twice now, my son has ju...

Screenshot 2025-02-20 at 09.27.49.png Screenshot 2025-02-20 at 09.28.43.png
  • Casual Listener
  • Plan Premium family Country UK Device iPad Pro Operating System Latest iOS   My Question or Issue My son uses the Spotify iOS app on only one device: an iPad. We've added his user onto...
  • Joan
  • Moderator
  • 202 Views
  • 3 replies
  • 0 likes
  • Login
    Security
  • 202 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Premium on Free Account and Vice Versa

PlanPremiumCountryUSADeviceiPad 8th GenerationOperating SystemiOS 17.7.2 For some context, I have spotify on my iPhone and iPad, my phone’s account has premium, and my tablet doesn’t, and yesterday, before I added my phone account to my tablet’s spot...

  • Casual Listener
  • Plan Premium Country USA Device iPad 8th Generation Operating System iOS 17.7.2   For some context, I have spotify on my iPhone and iPad, my phone’s account has premium, and my tablet d...
  • kitart28
  • Casual Listener
  • 116 Views
  • 3 replies
  • 0 likes
  • 116 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Artist & Regular Account

Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked. However, I was just on the regular Spotify app, and I noticed it appears I may have two accounts? Two di...

  • Casual Listener
  • Hello. I have a verified Spotify artist account. On the website in my Audience section it shows me "65 followers" when the "All time" is checked.  However, I was just on the regular Spotify app...
  • SHDRmusic
  • Casual Listener
  • 17945 Views
  • 9 replies
  • 0 likes
  • Account
  • 17945 Views
  • 9 replies
  • 0 likes

Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...
  • Nottorius
  • Newbie
  • 3825 Views
  • 8 replies
  • 1 likes
  • Account
    Free
  • 3825 Views
  • 8 replies
  • 1 likes