Announcements

Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • itsdanriley
  • Gig Goer
  • 257287 Views
  • 783 replies
  • 81 likes
  • Account
  • 257287 Views
  • 783 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1126817 Views
  • 118 replies
  • 106 likes
  • Account
  • 1126817 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 69958 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 69958 Views
  • 63 replies
  • 8 likes

Can't login on my mobile phone app

Music stopped playing on my phone in the app entirely so i deleted the app and now can't login in again.

  • Visitor
  • Music stopped playing on my phone in the app entirely so i deleted the app and now can't login in again.
  • Jose_M
  • Spotify Star
  • 52 Views
  • 1 replies
  • 0 likes
  • 52 Views
  • 1 replies
  • 0 likes

Quero cancelar o Spotify

Não quero mas pagar o spotify

  • Visitor
  • Não quero mas pagar o spotify
  • Jose_M
  • Spotify Star
  • 31 Views
  • 1 replies
  • 0 likes
  • 31 Views
  • 1 replies
  • 0 likes

Suscripción pagos

Quiero hablar con un asesor

  • Visitor
  • Quiero hablar con un asesor
  • Jose_M
  • Spotify Star
  • 37 Views
  • 1 replies
  • 0 likes
  • 37 Views
  • 1 replies
  • 0 likes

Can't log into account

Randomly got signed out of my main account on all devices, not sure why. I've gone through all the emails I can remember trying to get it back, but it's been something like five years since I made it so I've had no luck. I do have the account name th...

  • Visitor
  • Randomly got signed out of my main account on all devices, not sure why. I've gone through all the emails I can remember trying to get it back, but it's been something like five years since I made it...
  • Jose_M
  • Spotify Star
  • 43 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 43 Views
  • 1 replies
  • 0 likes

How can I change my email if my email is deleted

My Spotify account is connected to a deleted email. How can I change the email when I forgot the password and the email no longer exists? I have premium on my account and I don't want to make a new one.

  • Visitor
  • My Spotify account is connected to a deleted email. How can I change the email when I forgot the password and the email no longer exists? I have premium on my account and I don't want to make a new o...
  • kaworu_bloodpaw
  • Roadie
  • 28 Views
  • 1 replies
  • 0 likes
  • 28 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Offline devices management

Hi, I want to delete some of offline devices but I don't see related tab on Spotify.com/account I find out that I can do it through support but I don't think that it's comfortable

  • Casual Listener
  • Hi, I want to delete some of offline devices but I don't see related tab on Spotify.com/account  I find out that I can do it through support but I don't think that it's comfortable  
  • MihailY
  • Moderator
  • 1854 Views
  • 10 replies
  • 0 likes
  • Account
    Security
  • 1854 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Student verification with SheerID - nightmare

Hi, I am using Spotify Premium almost 2 years already, but two weeks ago I received an email to reverify my account and for some reason I didn’t succeed then. Today I decided to try again and I was shocked how bad my experience was again with this Sh...

Screenshot 2019-04-20 at 01.05.45.png
  • Casual Listener
  • Hi,   I am using Spotify Premium almost 2 years already, but two weeks ago I received an email to reverify my account and for some reason I didn’t succeed then. Today I decided to try ...
  • Lyubka
  • Moderator
  • 58165 Views
  • 10 replies
  • 4 likes
  • Premium
    Subscription
  • 58165 Views
  • 10 replies
  • 4 likes

Superuser Contribution cannot login on mobile due to "error 101" and invalid links

PlanFreeCountryU.SDeviceiPhone 11Operating Systemios 16.2 My Question or Issuehi, i'm currently unable to login to my spotify account on my iphone. as far as i know, i have looked into every possible way to try and fix this, such as shutting down my ...

  • Regular
  • Plan Free Country U.S Device iPhone 11 Operating System ios 16.2   My Question or Issue hi, i'm currently unable to login to my spotify account on my iphone. as far as i know, i have l...
  • Lyubka
  • Moderator
  • 166 Views
  • 9 replies
  • 0 likes
  • Account
  • 166 Views
  • 9 replies
  • 0 likes

How to change my country if I can't log in to my account?

If I'm abroad and I need to change my location but I can't log in to my account what should I do?

  • Visitor
  • If I'm abroad and I need to change my location but I can't log in to my account what should I do?
  • Maxim
  • Spotify Star
  • 31 Views
  • 1 replies
  • 0 likes
  • 31 Views
  • 1 replies
  • 0 likes

Spotify friends not showing up

Spoiler (Highlight to read) PlanPremiumCountrySingaporeDeviceThinkpad laptopOperating SystemWindows 10 My Question or IssueHi there,I used to be able to view friends' Spotify activities but for some reason I am now only seeing this. Wondering if ther...

endots_0-1673490083035.png endots_1-1673490115315.png
  • Casual Listener
  •   Plan Premium Country Singapore Device Thinkpad laptop Operating System Windows 10   My Question or Issue Hi there, I used to be able to view friends' Spotify activities but fo...
  • Maxim
  • Spotify Star
  • 106 Views
  • 3 replies
  • 0 likes
  • Other
  • 106 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I can’t log into Spotify on my PlayStation

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  •  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • OscarDC
  • Moderator
  • 4426 Views
  • 29 replies
  • 0 likes
  • Account
  • 4426 Views
  • 29 replies
  • 0 likes

stopzetten premiun account

Vroeger had ik een premium account , maar sedert vorige zomer stopgezet. Nog steeds is maandelijks gefactureerd terwijl het niet meer mogelijk is om in te loggen.

  • Visitor
  • Vroeger had ik een premium account , maar sedert vorige zomer stopgezet. Nog steeds is maandelijks gefactureerd terwijl het niet meer mogelijk is om in te loggen.
  • Jose_M
  • Spotify Star
  • 35 Views
  • 1 replies
  • 0 likes
  • 35 Views
  • 1 replies
  • 0 likes

I thought I was still on the premium plan not 1 month free

I ha e money in my acct I guess not enough there is 10.42 but I shows it failed then I showed I was on 1 month free I ve always had premium what's going on I m very upset

  • Visitor
  • I ha e money in my acct I guess not enough there is 10.42 but I shows it failed then I showed I was on 1 month free I ve always had premium what's going on I m very upset
  • Jose_M
  • Spotify Star
  • 26 Views
  • 1 replies
  • 0 likes
  • 26 Views
  • 1 replies
  • 0 likes

Music stops after few songs

Tried log in/out. Changed password. No one else using account. Sometimes plays couple songs, then stops. Sometimes plays many songs. Very annoying! Help.PlanPremiumCountrynorway DeviceiPhone 13

  • Visitor
  • Tried log in/out. Changed password. No one else using account. Sometimes plays couple songs, then stops. Sometimes plays many songs. Very annoying! Help. Plan Premium Country norway   Devi...
  • Jose_M
  • Spotify Star
  • 30 Views
  • 1 replies
  • 0 likes
  • Premium
  • 30 Views
  • 1 replies
  • 0 likes

Tesla model 3

Cannot log into Spotify premium on my tesla model 3, it worked fine for 2 months and I randomly got logged out, I can access Spotify on any device but my car. I've tried changing my password, forced logged out of every device, revoked access to my ca...

  • Visitor
  • Cannot log into Spotify premium on my tesla model 3, it worked fine for 2 months and I randomly got logged out, I can access Spotify on any device but my car. I've tried changing my password, forced ...
  • Jose_M
  • Spotify Star
  • 40 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 40 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account got hacked(I think)

PremiumCountryRomaniaDevice(i Samsung Galaxy J6+(2018)Operating SystemAndroid My Question or IssueHi there! PremiumCountryRomaniaDeviceSamsung Galaxy J6+(2018)Operating System AndroidHello!I am having some trouble with my account.On my spotify home p...

  • Visitor
  •   Premium Country Romania Device (i Samsung Galaxy J6+(2018) Operating System Android   My Question or Issue Hi there!   Premium Country Romania Device Samsung Galaxy...
  • Kevcocaine
  • Casual Listener
  • 448 Views
  • 3 replies
  • 0 likes
  • Account
  • 448 Views
  • 3 replies
  • 0 likes