Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
8693 Views
1 replies
9 likes
Security

8693 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Friday
g2_gdlm
Casual Listener
477813 Views
979 replies
111 likes
Account

477813 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1209804 Views
119 replies
117 likes
Account

1209804 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
119865 Views
72 replies
12 likes
Account
Login
Premium

119865 Views
72 replies
12 likes

How do i save my queue into a playlist?

New user
Visitor
How do i save my queue into a playlist?
Friday
Saturday
Jose_M
Spotify Star
47 Views
1 replies
0 likes

47 Views
1 replies
0 likes

i can't change my email

I am currently using an email for my spotify account, let's name this email "A". Previously, I made another account using an email "B". Now I want to change from email A to email B. Of course, 1 email can only be linked to 1 account. So, I closed the...

New user
Visitor
I am currently using an email for my spotify account, let's name this email "A". Previously, I made another account using an email "B". Now I want to change from email A to email B. Of course, 1 ema...
Saturday
Saturday
Jose_M
Spotify Star
50 Views
1 replies
0 likes

50 Views
1 replies
0 likes

Can't join to my partner's Duo Plan

i live in the same house that my partner lives, but spotify don't allow me to join to the Duo Plan that my partner pay, because it says that we are not in the same country

New user
Visitor
i live in the same house that my partner lives, but spotify don't allow me to join to the Duo Plan that my partner pay, because it says that we are not in the same country
2023-03-22 12:59:38 AM
Saturday
Not applicable
3884 Views
9 replies
1 likes

3884 Views
9 replies
1 likes

Superuser Contribution Am not receiving password reset email to yahoo email

I have reactivated my yahoo email that is linked to my spotify account. Am requesting a password reset email and not getting one. Ive checked all folders and nothing.

Shadow35a
Casual Listener
I have reactivated my yahoo email that is linked to my spotify account. Am requesting a password reset email and not getting one. Ive checked all folders and nothing.
Friday
Saturday
MihailY
Moderator
94 Views
3 replies
0 likes

94 Views
3 replies
0 likes

Logged-out and cannot login again

Hello,my daughter is part of our Spotify-Premium Family group. I added her some month ago. Recently she was logged-out by her player. She lost all informations about her account - especially she doesn't know anymore which email address she used to jo...

stefan1971
Casual Listener
Hello, my daughter is part of our Spotify-Premium Family group. I added her some month ago. Recently she was logged-out by her player. She lost all informations about her account - especially she do...
Friday
Saturday
stefan1971
Casual Listener
78 Views
2 replies
0 likes
Login

78 Views
2 replies
0 likes

Login to Spotify is no longer working

PlanFreeCountryFinlandDeviceGalaxy A22 5G, PCOperating SystemAndroid 13, Windows 11 My Question or IssueNot able to login to my daughters account. It was possible last year.1. When I try to reset the password, reply is that the Email IS NOT used by a...

Macrolio
Newbie
Plan Free Country Finland Device Galaxy A22 5G, PC Operating System Android 13, Windows 11 My Question or Issue Not able to login to my daughters account. It was possible last y...
Friday
Saturday
Maxim
Spotify Star
61 Views
1 replies
0 likes
Account
Free
Login

61 Views
1 replies
0 likes

How can I change the date of my payment method

I'm on premium duo need to change the date

New user
Visitor
I'm on premium duo need to change the date
Saturday
Saturday
Maxim
Spotify Star
40 Views
1 replies
0 likes

40 Views
1 replies
0 likes

Switching from Premium account to student account

can the payment from the premium account be transferred to the student account?i recently knew that i haven't renewed my student plan in spotify, however, it already deducted the premium amount on my card 2 days ago. Now, i applied for student accoun...

Ysabel1
Visitor
can the payment from the premium account be transferred to the student account? i recently knew that i haven't renewed my student plan in spotify, however, it already deducted the premium amount on ...
Saturday
Saturday
Maxim
Spotify Star
51 Views
1 replies
0 likes
Subscription

51 Views
1 replies
0 likes

How do I Verify account details?

Trying to play specific songs and Spotify tells me I have to verify my account details

New user
Visitor
Trying to play specific songs and Spotify tells me I have to verify my account details
Saturday
Saturday
Maxim
Spotify Star
50 Views
1 replies
0 likes

50 Views
1 replies
0 likes

estoy en Plan familiar y mi cuenta dice que es gratuita

Mi hermana me unio a su plan familiar. Vivo con ella. Hice todo desde el movil, salio ok el proceso, pero mi cuenta sigue apareciendo como gratuita. Ya confirme correo electronico. antes tuve unnplan familiar pero me desvincule en noviembre del 2024

New user
Visitor
Mi hermana me unio a su plan familiar. Vivo con ella. Hice todo desde el movil, salio ok el proceso, pero mi cuenta sigue apareciendo como gratuita. Ya confirme correo electronico. antes tuve unnplan...
Friday
Saturday
osornios
Spotify Star
47 Views
1 replies
0 likes

47 Views
1 replies
0 likes

I will be traveling to Tanzania for several months.

I will be traveling to Tanzania for several months. Will I be able to use my student premium account there the entire time?

New user
Visitor
I will be traveling to Tanzania for several months. Will I be able to use my student premium account there the entire time?
Friday
Saturday
osornios
Spotify Star
41 Views
1 replies
0 likes

41 Views
1 replies
0 likes

Premium duo - only premium benefits for one member

I share a premium duo membership with my partner. Only he can access premium content (for example audio books), when I try to open the same things it shows a padlock - indicating I don't have access. Shouldn't we both be able to open this content?

Nikandgareth
Visitor
I share a premium duo membership with my partner. Only he can access premium content (for example audio books), when I try to open the same things it shows a padlock - indicating I don't have access....
Friday
Saturday
osornios
Spotify Star
47 Views
1 replies
0 likes
Account
Premium
Subscription

47 Views
1 replies
0 likes

Hi, I’m needing help, please. I’m not getting access or listening any music

I informed my bank card account and I see is registered but I can not get the access. Just tell me what can I do for regularize it ?

Selma2025
Visitor
I informed my bank card account and I see is registered but I can not get the access. Just tell me what can I do for regularize it ?
Friday
Saturday
osornios
Spotify Star
51 Views
1 replies
0 likes

51 Views
1 replies
0 likes

Superuser Contribution Hide from devices on same network

PlanPremiumCountry USA My Question or Issue I use Spotify Premium at work- either on my phone or my computer. Both are connected to the company network (LAN or WiFi). Today I noticed my coworker's computer showed up on my list of devices. This is dis...

cewhitmore
Casual Listener
Plan Premium Country USA My Question or Issue I use Spotify Premium at work- either on my phone or my computer. Both are connected to the company network (LAN or WiFi)....
2019-01-04 5:36:21 AM
Friday
Manjyome
Newbie
26786 Views
40 replies
34 likes
Security

26786 Views
40 replies
34 likes

Can't get into my account HELP

Hi folks,I have an issue logging into my account. I no longer remember the password and no longer have access to the email I used to set up. I have tried other methods like connecting my account to facebook, google and apple. Every time I do this how...

sloanejoysoper
Visitor
Hi folks, I have an issue logging into my account. I no longer remember the password and no longer have access to the email I used to set up. I have tried other methods like connecting my account to...
Friday
Friday
TanyaS
Spotify Star
72 Views
1 replies
0 likes
Login

72 Views
1 replies
0 likes

Tôi quên tài khoản tôi đã đăng kí premium phải làm sao

Tôi đã đăng kí gói premium vào 3 tháng trước trên thiết bị này nhưng tôi lỡ tay xoá tài khoản gmail đó và bây giờ tôi quên mật khẩu lẫn địa chỉ gmail

New user
Visitor
Tôi đã đăng kí gói premium vào 3 tháng trước trên thiết bị này nhưng tôi lỡ tay xoá tài khoản gmail đó và bây giờ tôi quên mật khẩu lẫn địa chỉ gmail
Friday
Friday
Ximzend
Spotify Star
35 Views
1 replies
0 likes

35 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify is adding tracks to my playlist?

PlanPremiumCountryPortugalDevice(iPhone 11, iMac, iPad)Operating System(lastest OS in all devices) My Question or IssueFor three days now, Spotify keeps adding a bunch of tracks to my own playlist, this is very annoying and I'm kind of deleting stuff...

anabelacc
Music Fan
Plan Premium Country Portugal Device (iPhone 11, iMac, iPad) Operating System (lastest OS in all devices) My Question or Issue For three days now, Spotify keeps adding a bunch of tra...
2023-08-03 1:21:54 PM
Friday
Gretschman65
Casual Listener
7537 Views
22 replies
0 likes
Account
Other
Premium

7537 Views
22 replies
0 likes

CAN't login on my spotify app with correct credentials

I just became aware that I can no longer login at my Spotify account on an old MacMini that I use as a mediaplayer (Spotify 10.11). Unsure if this has anything to do with the password reset mail I received a few days ago. Logging in on Spotify on oth...

Idontwantausername12
Casual Listener
I just became aware that I can no longer login at my Spotify account on an old MacMini that I use as a mediaplayer (Spotify 10.11). Unsure if this has anything to do with the password reset mail I re...
2 weeks ago
Friday
Idontwantausername12
Casual Listener
134 Views
2 replies
0 likes

134 Views
2 replies
0 likes

Superuser Contribution Adding to Daily Mixes

PlanPremiumCountryUSDeviceMultiple Samsung phone, PC< Comcast Spotify app in cable box My Question or IssueCurious what adds songs/artists to Daily mixes. I bookmarked maybe 25+ albums in my library and used the option to like all songs on each witho...

vlawde
Music Fan
Plan Premium Country US Device Multiple Samsung phone, PC< Comcast Spotify app in cable box My Question or Issue Curious what adds songs/artists to Daily mixes. I bookmark...
2022-03-24 4:41:59 PM
Friday
Stivio
Newbie
1533 Views
5 replies
0 likes
Premium

1533 Views
5 replies
0 likes

Solved!!Superuser Contribution Spotify friends activity empty/not updating