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I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...
Casual Listener
12643 Views
8 replies
0 likes
Hey folks, While there is no page that will show you a list of all your logged in devices, you'll see an in-app notification when your account is being used somewhere else. We also send emails about new logins to help keep your account safe. If you s...
Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many t...
Newbie
60825 Views
80 replies
10 likes
My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...
Visitor
60584 Views
9 replies
2 likes
Every time I login I immediately get the password code option instead of logging in with my password. I have checked my login settings and there is nothing to delete or change. I don't want to use a code to complete the login. I want to use my passwo...
Every time I login I immediately get the password code option instead of logging in with my password. I have checked my login settings and there is nothing to delete or change. I don't want to use a ...
Gig Goer
22004 Views
30 replies
15 likes
My partner is adding the same address but is not working.
My partner is adding the same address but is not working.
Visitor
9369 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
151 Views
3 replies
0 likes
PlanFreeCountryCanadaDeviceBoth Iphone12 and an Acer PCOperating SystemIOS, Windows My Question or IssueAll songs on my phone and pc will stop playing at the ~30 sec mark
Plan Free Country Canada Device Both Iphone12 and an Acer PC Operating System IOS, Windows My Question or Issue All songs on my phone and pc will stop playing at the ~30 sec ...
Moderator
186 Views
1 replies
0 likes
Hi everyone,I'm having a severe issue with my Spotify account where the in-app chat feature has completely disappeared from my menu. I cannot send or receive any messages, and when friends try to write to me, they get an error saying the chat cannot ...
Hi everyone, I'm having a severe issue with my Spotify account where the in-app chat feature has completely disappeared from my menu. I cannot send or receive any messages, and when friends try to w...
Moderator
209 Views
1 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macb...
Visitor
5077 Views
6 replies
1 likes
I had it linked to an old email account I no longer have access to. How do I cancel the account and the subscription? Is there a Spotify team I can contact directly to sort this for me?
I had it linked to an old email account I no longer have access to. How do I cancel the account and the subscription? Is there a Spotify team I can contact directly to sort this for me?
Visitor
29173 Views
8 replies
1 likes
PlanPremiumCountryPolandDeviceOperating System My Question or IssueSo on holiday I was on Cyprus in a hotel and I clicked the cast option and noticed that my spotify connect is showing the tv so I clicked it and the smart TV from philips automaticall...
Plan Premium Country Poland Device Operating System My Question or Issue So on holiday I was on Cyprus in a hotel and I clicked the cast option and noticed that my spotify connect is s...
Moderator
200 Views
1 replies
0 likes
My account is login Apple device but I switch this acount I'm my android phone
My account is login Apple device but I switch this acount I'm my android phone
Moderator
7627 Views
4 replies
0 likes
CountryPakistan My Question or IssueI AM UNABLE TO JOIN THE FAMILY PLAN ITS STATES THATFind another Premium plan that's right for youOur Family plans are for members that live in the same household.You can explore and find another Premium plan that's...
Country Pakistan My Question or Issue I AM UNABLE TO JOIN THE FAMILY PLAN ITS STATES THAT Find another Premium plan that's right for you Our Family plans are for members that liv...
Spotify Star
153 Views
1 replies
0 likes
Hola, necesito ayuda porque ya no puedo acceder a la cuenta de Gmail que está asociada a mi cuenta de Spotify, ya que fue vulnerada.El problema es que, cuando intento cambiar la dirección de correo electrónico de mi cuenta de Spotify, me solicita mi ...
Hola, necesito ayuda porque ya no puedo acceder a la cuenta de Gmail que está asociada a mi cuenta de Spotify, ya que fue vulnerada. El problema es que, cuando intento cambiar la dirección de correo...
Visitor
620 Views
3 replies
0 likes
Two of my family plan members are getting Spotify ads. Yes, these are Spotify ads. Yes, they are logged in with their family member accounts. As a paying customer, I have no way of contacting support. I have cancelled my paid plan. PlanFamily Premium...
Two of my family plan members are getting Spotify ads. Yes, these are Spotify ads. Yes, they are logged in with their family member accounts. As a paying customer, I have no way of con...
Spotify Star
235 Views
1 replies
0 likes
PlanFreeCountryIndonesiaDeviceiPadOS 26.6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t play any music. Or any album, every time I play a music it shows “you have to pay premium” but the song is NEVER GONNA GIVE Y...
Plan Free Country Indonesia Device iPadOS 26.6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I can’t play any music. Or any album, every ...
Moderator
61 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceLaptopOperating System(Windows 11 enterprise) My Question or IssueI try to change my email address but this is not accepted. Message: "we try to keep things safe, try again later". Tried later but still the same mes...
Plan Premium Country Netherlands Device Laptop Operating System (Windows 11 enterprise) My Question or Issue I try to change my email address but this is not accepted. Message: "we t...
Spotify Star
160 Views
1 replies
0 likes
.PlanFreeCountryAmericaDeviceiPhone 13Operating SystemiOS 26 My Question or IssueHello, Im having trouble logging back into my account. The other day, I was listening to music when it randomly turned off and it logged me out. I tried to log back in b...
.Plan Free Country America Device iPhone 13 Operating System iOS 26 My Question or Issue Hello, Im having trouble logging back into my account. The other day, I was listening ...
Spotify Star
94 Views
1 replies
0 likes
Plan : PremiumCountry : Belgium My Question or IssueSince I subscribed to the premium plan, I'm recieving Spotify emails -including billing informations and Terms of Use updates- in Dutch. I don't speak a word of Dutch, I speak French which is anothe...
Plan : Premium Country : Belgium My Question or Issue Since I subscribed to the premium plan, I'm recieving Spotify emails -including billing informations and Terms of Use update...
Casual Listener
12523 Views
12 replies
10 likes
I'm trying to solve an issue about my Premium Subrsciption. My Premium subscription has been auto-charged for the past year and throughout this time it has shown and functioned as "Free". Trying to contact spotify support on their website but can't l...
I'm trying to solve an issue about my Premium Subrsciption. My Premium subscription has been auto-charged for the past year and throughout this time it has shown and functioned as "Free".  ...
Newbie
9416 Views
2 replies
0 likes
I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...
I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using he...
Casual Listener
12643 Views
8 replies
0 likes
Plan/PremiumCountryNederland Device(iPhone 8, Samsung Galaxy 9, MacbooPro late 20Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIk kom er net achter dat ik dubbel heb betaald de afgelopen maanden.hoe los ik dat op? Ik heb...
Plan /Premium Country Nederland Device (iPhone 8, Samsung Galaxy 9, MacbooPro late 20 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Ik kom ...
Moderator
104 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceOperating SystemiOS My Question or IssueI had to get a new bank card. Now i can't change the card info. I also tried to cancel subscription but it won't let me. I just want to change card info.
Plan Premium Country Canada Device Operating System iOS My Question or Issue I had to get a new bank card. Now i can't change the card info. I also tried to cancel subscriptio...
Spotify Star
165 Views
1 replies
0 likes
