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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4976 Views
  • 1 replies
  • 9 likes
  • Security
  • 4976 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468154 Views
  • 977 replies
  • 111 likes
  • Account
  • 468154 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206520 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206520 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117861 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117861 Views
  • 72 replies
  • 12 likes

How to delete second account with no access to old email address

There needs to be an FAQ on how to delete a second account if you can’t access your old email connected to secondary account.

  • Newbie
  • There needs to be an FAQ on how to delete a second account if you can’t access your old email connected to secondary account.
  • Billy-J
  • Spotify Star
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot download (Device limit Reached)

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ?PlanPremium CountryCanadaDevice(IPhone 13 mini)Operating System(iOS 15.4) My Question or IssueI need some help at the mo...

  • Casual Listener
  • Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ? Plan Premium  Country Canada Device (IPhone 13 mini) Ope...
  • Jj900
  • Visitor
  • 46149 Views
  • 58 replies
  • 22 likes
  • Account
    Premium
  • 46149 Views
  • 58 replies
  • 22 likes

Solved!!Superuser Contribution Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • My Question or Issue I have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States...
  • Joan
  • Moderator
  • 117861 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117861 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution My account got hacked

My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...

  • Visitor
  • My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had n...
  • Yordan
  • Moderator
  • 460 Views
  • 5 replies
  • 1 likes
  • 460 Views
  • 5 replies
  • 1 likes

Superuser Contribution release not available on the kids / wifes account, but it is on my account (family subscription)

Famiy plan. we live in Belgium, there the kid / wife wanted to add the new K3 album to their playlist (children oriented group - so no profanity issue). For me the owner of the group I can add it, both on the PC and on the samsung galaxy s21. For my ...

  • Newbie
  • Famiy plan.   we live in Belgium, there the kid / wife wanted to add the new K3 album to their playlist (children oriented group - so no profanity issue). For me the owner of the group I can a...
  • Joan
  • Moderator
  • 45 Views
  • 1 replies
  • 0 likes
  • Account
  • 45 Views
  • 1 replies
  • 0 likes

Solved!! Unable to log in to accounts page using Samsung account

PlanPremiumCountryIreland DeviceSamsung Galaxy S22 Ultra My Question or IssueI have removed some login settings this morning (Facebook and email/password) and only have login with Samsung left. I can log in to the app just fine but when I try to log ...

  • Casual Listener
  • Plan Premium Country Ireland  Device Samsung Galaxy S22 Ultra    My Question or Issue I have removed some login settings this morning (Facebook and email/password) and only hav...
  • Sanscho
  • Casual Listener
  • 104 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 104 Views
  • 2 replies
  • 0 likes

Payment Failed While Subscribing to Spotify Premium (3-Month Free Trial)

Plan:Free (attempting to upgrade to Premium)Country:Sri LankaDevice:Windows 11 PCOperating System:Windows 11My Question or Issue:I attempted to subscribe to Spotify Premium under the 3-month free trial offer, but my payment failed. I received the mes...

  • Casual Listener
  • Plan: Free (attempting to upgrade to Premium) Country: Sri Lanka Device: Windows 11 PC Operating System: Windows 11 My Question or Issue: I attempted to subscribe to Spotify Premium under th...
  • Maxim
  • Spotify Star
  • 100 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 100 Views
  • 1 replies
  • 0 likes

Superuser Contribution Continual "New login to Spotify" emails

PlanPremiumCountryUnited States My Question or IssueFor the past week or so I have received numerous notification emails of "New login to Spotify" when I am not using or activating Spotify at all. When I first received these, I changed both my Facebo...

  • Casual Listener
  • Plan Premium Country United States   My Question or Issue For the past week or so I have received numerous notification emails of "New login to Spotify" when I am not using or activating S...
  • mhermannsen
  • Visitor
  • 40187 Views
  • 14 replies
  • 5 likes
  • Account
    Security
  • 40187 Views
  • 14 replies
  • 5 likes

Superuser Contribution Foreign currency fee charged for Australian account

PlanPremium DuoCountryAustraliaDevice(iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016)Operating System(iOS 10, macOS Mojave, Windows 10,etc.) My Question or IssueI changed to Duo Premium plan with payment method (PayPal linked to Australian CC...

  • Newbie
  • Plan Premium Duo Country Australia Device (iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016) Operating System (iOS 10, macOS Mojave, Windows 10,etc.)   My Question or Issue I cha...
  • zvincent
  • Newbie
  • 5762 Views
  • 24 replies
  • 4 likes
  • Account
    Subscription
  • 5762 Views
  • 24 replies
  • 4 likes

Superuser Contribution spotify has blocked my ip address

Spotify was working fine, but the last few days it started to shut down, give errors, and then, for the second day, when I go to open.spotify.com and spotify.com gives an error "Error: ForbiddenYour client does not have permission to get URL / from t...

  • Casual Listener
  • Spotify was working fine, but the last few days it started to shut down, give errors, and then, for the second day, when I go to open.spotify.com and spotify.com gives an error "Error: Forbidden You...
  • latesito
  • Casual Listener
  • 3836 Views
  • 14 replies
  • 0 likes
  • 3836 Views
  • 14 replies
  • 0 likes

How can I set up or edit my two-factor authentication processes?

I needed to log in in a web browser and had to use 2FA. However, I do usually work with an authenticator app, which is generally more secure than an email. Is there a way to set up how my 2FA works?

  • Visitor
  • I needed to log in in a web browser and had to use 2FA. However, I do usually work with an authenticator app, which is generally more secure than an email. Is there a way to set up how my 2FA works?
  • surreal78
  • Casual Listener
  • 4793 Views
  • 2 replies
  • 3 likes
  • 4793 Views
  • 2 replies
  • 3 likes

Superuser Contribution How many devices can I run Spotify on with my premium individual account?

How many devices can I run Spotify on with my premium individual account? For example, can I run on my phone and on my TV at the same time?

  • Visitor
  • How many devices can I run Spotify on with my premium individual account? For example, can I run on my phone and on my TV at the same time? 
  • Stanislav_A
  • Newbie
  • 60362 Views
  • 12 replies
  • 0 likes
  • 60362 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Update Plan Manager

Is there a way to change the Plan Manager on a Premium / Family Account?My email address is being deactivated and I want to make another one of my active family accounts the new plan manager so I can delete the old one.

  • Visitor
  • Is there a way to change the Plan Manager on a Premium / Family Account? My email address is being deactivated and I want to make another one of my active family accounts the new plan manager so I c...
  • tipk99
  • Visitor
  • 29701 Views
  • 38 replies
  • 3 likes
  • Account
    Premium
  • 29701 Views
  • 38 replies
  • 3 likes

Solved!!Superuser Contribution Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Plan Premium Country Finland Device Pc Operating System Windows 10   My Question or Issue For several months (pretty much years at this point), my Spotify friends feed has not been upd...
  • placeboinme
  • Newbie
  • 468154 Views
  • 977 replies
  • 111 likes
  • Account
  • 468154 Views
  • 977 replies
  • 111 likes

Playlist gone when switching from Free plan to Duo

PlanFree to DuoCountrySout AfricaDevice Samsung Galaxy S22 and Dell Laptop, Macbook Pro late 2016)Operating SystemAndroid Oreo, Windows 11 My Question or IssueI previously had a free plan registered under my email address. When switching to duo under...

  • Visitor
  • Plan Free to Duo Country Sout Africa Device  Samsung Galaxy S22  and Dell Laptop, Macbook Pro late 2016) Operating System Android Oreo, Windows 11   My Question or Issue ...
  • Maxim
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • Account
  • 74 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login, email already in use but, can't reset the password

CountryItalyDevicedekstop, chrome web browserOperating SystemWindows 10My Question or IssueA few months ago Ii tried to install spotify with dekstop installer, but I had a problem with the firewall of the antivirus, i tried to turn it off and loggin,...

  • Visitor
  • Country Italy Device dekstop, chrome web browser Operating System Windows 10 My Question or Issue A few months ago Ii tried to install spotify with dekstop installer, but I had a problem with ...
  • MaitraPatel
  • Newbie
  • 5500 Views
  • 12 replies
  • 0 likes
  • Account
    Login
  • 5500 Views
  • 12 replies
  • 0 likes

Superuser Contribution unable to add google account as login method

yeah. i'm tryna connect my acc to google so i can use that to log in but it keeps giving me an error. i've tried multiple emails but none of them are working

  • Newbie
  • yeah. i'm tryna connect my acc to google so i can use that to log in but it keeps giving me an error. i've tried multiple emails but none of them are working 😕
  • iMMenca
  • Newbie
  • 405 Views
  • 2 replies
  • 0 likes
  • 405 Views
  • 2 replies
  • 0 likes

Account Disabled - Support Unresponsive

I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats even though i provided proof of the associated email o...

  • Casual Listener
  • I am submitting from my personal account. The email address that i use for my professional podcast is associated with what seems to be a disabled account. Spotify support reps ended support chats eve...
  • Renegade005
  • Visitor
  • 477 Views
  • 12 replies
  • 0 likes
  • Account
    Login
  • 477 Views
  • 12 replies
  • 0 likes

Superuser Contribution Subscription charged on my credit card but I don't know the user

Hello, I'm paying for a subscription but I don't know how to log in. I don't know the account to use. Thanks in advance for your help!!!

  • Newbie
  • Hello,   I'm paying for a subscription but I don't know how to log in. I don't know the account to use.   Thanks in advance for your help!!!
  • Not applicable
  • 165 Views
  • 2 replies
  • 0 likes
  • 165 Views
  • 2 replies
  • 0 likes