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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 4080 Views
  • 0 replies
  • 9 likes
  • Security
  • 4080 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 462318 Views
  • 974 replies
  • 110 likes
  • Account
  • 462318 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204580 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204580 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112558 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112558 Views
  • 72 replies
  • 12 likes

premium/free account

I am paying for premium but my account satus states I only have the free trial. It used to work.....whats up?

  • Casual Listener
  • I am paying for premium but my account satus states I only have the free trial. It used to work.....whats up?  
  • Sam
  • Spotify
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Unsubscribing Premium

Hey Guys,I've tested Spotify Premium, and I want do unsubscribe it. But, when I'll cancel the subscration, Spotify want a password from me. But, I'm from germany, and logged in with Facebook. And my Facebook Password won't accepted. What can I do, to...

  • Newbie
  • Hey Guys, I've tested Spotify Premium, and I want do unsubscribe it. But, when I'll cancel the subscration, Spotify want a password from me.   But, I'm from germany, and logged in with Facebo...
  • Sam
  • Spotify
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Lost Starred files and playlists

Hi, I am a Premium subscriber and whilst visiting friends on Saturday we sync'd to their IPAD and logged onto our Account and played all night with no problem. Our friend the next morning found all his memory had been taken up by our Playlists and de...

  • Newbie
  • Hi,   I am a Premium subscriber and whilst visiting friends on Saturday we sync'd to their IPAD and logged onto our Account and played all night with no problem. Our friend the next morning fo...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Wont post on my facebook

I have the box checked that says to share my activity on facebook but nothing is ever posted on my wall or the newsfeed. it'd be nice if i could talk to someone directly but spotify doesn't have that option. Okay, this is getting super annoying. I've...

  • Casual Listener
  • I have the box checked that says to share my activity on facebook but nothing is ever posted on my wall or the newsfeed. it'd be nice if i could talk to someone directly but spotify doesn't have...
  • 367 Views
  • 0 replies
  • 0 likes
  • 367 Views
  • 0 replies
  • 0 likes

Solved!! Premium Account quit - Password is "wrong" but it definitly isn't!

Hello, I already have written 3 mails to premium@spotify.com but I haven't got any response. My problem is:I want to quit my free premium status because in a few days Spotify would take money.I have to type in my Facebook password because I'm logged ...

  • Casual Listener
  • Hello,   I already have written 3 mails to premium@spotify.com but I haven't got any response.   My problem is: I want to quit my free premium status because in a few days Spotify woul...
  • Tani1221
  • Casual Listener
  • 814 Views
  • 2 replies
  • 0 likes
  • 814 Views
  • 2 replies
  • 0 likes

i pad trial cut short

I have recently signed up for a free premium trial on both my mac and ipad the mac 1 week latter is still going on OK but after about 3 or 4 days the ipad stopped and is asking me to subscribe both on the some account Any ideals

  • Newbie
  • I have recently signed up for a free premium trial on both my mac and ipad the mac 1 week latter is still going on OK but after about 3 or 4 days the ipad stopped and is asking me to subscribe both o...
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Login Problems

Hi. I have been unable to login with either my Spotify username or my Facebook account for the last week and am getting really annoyed. I have tried submitting a contact form, but you need to be able to login to do this! How can this be resolved?

  • Casual Listener
  • Hi. I have been unable to login with either my Spotify username or my Facebook account for the last week and am getting really annoyed. I have tried submitting a contact form, but you need to be able...
  • xbotella
  • Casual Listener
  • 1072 Views
  • 6 replies
  • 0 likes
  • 1072 Views
  • 6 replies
  • 0 likes

facebook account links to wrong spotify user / lost premium status

I use a facebook account (premium subscription) to log into spotify but since today my account is linked with an account, I have not used in a long time (probably a year or so). The result is that I can only use the Spotify free service and not acces...

  • Casual Listener
  • I use a facebook account (premium subscription) to log into spotify but since today my account is linked with an account, I have not used in a long time (probably a year or so).   The result i...
  • Sam
  • Spotify
  • 362 Views
  • 3 replies
  • 0 likes
  • 362 Views
  • 3 replies
  • 0 likes

Solved!! can't uppgrade from free to premium using redeem code

hi. i recently tried the 30 days free trial and decided to continue using premium so i bought a redeem code. It does not work. I suspect that your site or my account is the reason for that. If i manage to get to the subscription page (strugling alot,...

  • Casual Listener
  • hi. i recently tried the 30 days free trial and decided to continue using premium so i bought a redeem code. It does not work. I suspect that your site or my account is the reason for that. If i mana...
  • dennisgolden
  • Casual Listener
  • 461 Views
  • 2 replies
  • 0 likes
  • 461 Views
  • 2 replies
  • 0 likes

subsription page down?

I want to move my account from UK to germany. For this I have to change my payment details first. But i only get the massage: "This feature is currently unavailable. Please try again later." All other pages are available. What's the problem?

  • Regular
  • I want to move my account from UK to germany. For this I have to change my payment details first. But i only get the massage: "This feature is currently unavailable. Please try again later." All othe...
  • Sam
  • Spotify
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

getting into correct facebook that is linked to my phone

phone has excepted the new subscription ,however my account on my pc is not getting the premium version as my phone is

  • Newbie
  •  phone has excepted the new subscription ,however my account on my pc is not getting the premium version as my phone is
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Solved!! Discount for poor Students or Longer Subscription Modells?

Hello there, I am a german student, realy appreciate using Spotify it is. Are there any planes or possibilities out there to get a discount as a student or for signing for longer periods - lets say about one year or so.

  • Casual Listener
  • Hello there,   I am a german student, realy appreciate using Spotify it is. Are there any planes or possibilities out there to get a discount as a student or for signing for longer periods - l...
  • daniel987
  • Casual Listener
  • 1525 Views
  • 2 replies
  • 1 likes
  • 1525 Views
  • 2 replies
  • 1 likes

Spotify SUDDENLY hates me! "Can't withdraw funds due to an error"

my spotify just expired today "due to a payment error". without having touched anything. my paypal is active and connected to my bank account as normal. been paying for premium like this for over a year. when i try and re-assign my paypal in spotify'...

  • Regular
  • my spotify just expired today "due to a payment error".   without having touched anything. my paypal is active and connected to my bank account as normal.   been paying for premium like...
  • Sam
  • Spotify
  • 635 Views
  • 4 replies
  • 0 likes
  • 635 Views
  • 4 replies
  • 0 likes

Someone else is using my Spotify account!

Hi! I'm also having a problem with someone using my spotify account, I've changed password and so on. Is there any possibility of disconnecting all sessions on my account to? Thanks! Regards Edit: It would be a good feature if you could DC all connec...

  • Casual Listener
  • Hi!    I'm also having a problem with someone using my spotify account, I've changed password and so on.  Is there any possibility of disconnecting all sessions on my account to?&nb...
  • namxorg
  • Casual Listener
  • 276 Views
  • 2 replies
  • 0 likes
  • 276 Views
  • 2 replies
  • 0 likes

spotify wrong account name..

hello!! i just logged in on my spotify en in the top left corner you see what your name is right.. there is a whole other name there then mine.. what does this mean? i dont whant enybody else on my spoftiy account...

  • Newbie
  • hello!!   i just logged in on my spotify en in the top left corner you see what your name is right.. there is a whole other name there then mine.. what does this mean? i dont whant enybody els...
  • neo-x
  • Community Legend
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Unable to set up a subscription

Hello,I tried to set up a subscription on my account but after taking a fairly long time to load your web page respondes by stating that the feature is currently unavailable. Is this a known error or just some random nuisance on my account specifical...

  • Casual Listener
  • Hello, I tried to set up a subscription on my account but after taking a fairly long time to load your web page respondes by stating that the feature is currently unavailable. Is this a known error ...
  • Richard
  • Community Legend
  • 430 Views
  • 6 replies
  • 0 likes
  • 430 Views
  • 6 replies
  • 0 likes

Solved!! premium account disappeared on my home computer

I've had a premium subscription for a month or two now, everything has been working fine. All of a sudden, on my home computer i know longer have premium and i lost all my account info. Premium still works on my phone and work computers. Tried to get...

  • Newbie
  • I've had a premium subscription for a month or two now, everything has been working fine. All of a sudden, on my home computer i know longer have premium and i lost all my account info. Premium still...
  • darrenpsp
  • Newbie
  • 2051 Views
  • 29 replies
  • 0 likes
  • 2051 Views
  • 29 replies
  • 0 likes

I wan't to cancel my subscription

I am trying to cancel my subscription but ''https://www.spotify.com/us/account/subscription/'' doesn't show anything. ''Subscription statusSorry, could not get your subscription status at the moment.'' Is this temporary or is there another way?

  • Newbie
  • I am trying to cancel my subscription but ''https://www.spotify.com/us/account/subscription/'' doesn't show anything.  ''Subscription status Sorry, could not get your subscription status at t...
  • meahtenoha
  • Spotify
  • 813 Views
  • 7 replies
  • 0 likes
  • 813 Views
  • 7 replies
  • 0 likes

Spotify makes me go offline,it says that my travel time is up, BUT I NEVER TRAVELED

spotify placed my country as UK but im in new york how do i change it to the right country without having to buy premuim, it keeps me offline so i cant play music pls help

  • Newbie
  • spotify placed  my country as UK but im in new york how do i change it to the right country without having to buy premuim, it keeps me offline so i cant play music pls help
  • swisscub
  • Gig Goer
  • 324 Views
  • 1 replies
  • 0 likes
  • 324 Views
  • 1 replies
  • 0 likes