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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

84553 Views

9 replies

2 likes

Account
Login
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Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

660988 Views

13 replies

4 likes

Account
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  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

742713 Views

18 replies

29 likes

  • 742713 Views
  • 18 replies
  • 29 likes

Sharing Playlist on Facebook only shows 30 songs?

I've created a playlist of 292 songs from my company's catalog of exclusive releases and want to share it with our customers. When I share my Playlist on Facebook, it only shows 30 Songs. Is it possible to share a single Playlist in which our custome...

Casual Listener

I've created a playlist of 292 songs from my company's catalog of exclusive releases and want to share it with our customers.  When I share my Playlist on Facebook, it only shows 30 Songs. ...

Geo242

Newbie

2100 Views

2 replies

2 likes

  • 2100 Views
  • 2 replies
  • 2 likes

Use Visa Gift Card for premium subscription?

Hello, I would like to use a Visa gift card I have to pay for my premium subscription. Is that currently possible? Thanks.

Newbie

Hello,   I would like to use a Visa gift card I have to pay for my premium subscription. Is that currently possible?   Thanks.

DavidMusgrave

Newbie

9639 Views

5 replies

7 likes

  • 9639 Views
  • 5 replies
  • 7 likes

I've been charged yet the purchase failed

I just tried to purchase an album on Spotify for the first time... and after I inserted my card details it stated that authentication failed and therefore the purchase didn't go through... YET I immediately received an email stating my card has been ...

Newbie

I just tried to purchase an album on Spotify for the first time... and after I inserted my card details it stated that authentication failed and therefore the purchase didn't go through...  YET ...

David

Spotify Legend

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
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Solved!! Credit card authorization problem

I recently changed my credit card number but Spotify won't accept it. I checked with my bank (TD) and they said it's due to the $0.01 fee, they don't accept any charges less than 1 dollar. How can I get around this?

Casual Listener

I recently changed my credit card number but Spotify won't accept it. I checked with my bank (TD) and they said it's due to the $0.01 fee, they don't accept any charges less than 1 dollar. How can I ...

0220673166

Newbie

5617 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Offline tracks

When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them".What do I have to do? I do log into my account every time I use my account. Is there something else I need to do? I really, ...

Regular

When I open my account, I get the message "The offline tracks have expired. You need to login to Spotify to re-activate them". What do I have to do? I do log into my account every time I use my acco...

lindacth

Regular

467 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Unblock a friend

Around Christmas I accidently blocked one of my best friends and I have not found a way to unblock him. Can anyone please help me?!

Newbie

Around Christmas I accidently blocked one of my best friends and I have not found a way to unblock him.  Can anyone please help me?!

wgallace2001

Newbie

19223 Views

6 replies

7 likes

  • 19223 Views
  • 6 replies
  • 7 likes

published playlists do not show up in search results

Hello,I have created several playlists over the course of several months, and designated them to be public and published. For a very brief time, two or three (out of 30 or so) showed up in public search results. Now, only one of them shows up, even t...

Casual Listener

Hello, I have created several playlists over the course of several months, and designated them to be public and published.  For a very brief time, two or three (out of 30 or so) showed up in pu...

ED90

Casual Listener

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Solved!! Want to find a playlist on my old account

OK so this is what's happened:1. got an offer of 6 months free spotify premium2. tried to activate it with my old account that I started using facebook3. didnt work, so i made a new account4. linked it to facebook5. cant access my old account with ra...

Casual Listener

OK so this is what's happened: 1. got an offer of 6 months free spotify premium 2. tried to activate it with my old account that I started using facebook 3. didnt work, so i made a new account 4....

Musicfairy

Newbie

8686 Views

24 replies

1 likes

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  • 24 replies
  • 1 likes

Solved!! No Minutes Left - Nothing Playing!

There's now a red bar at the top of my Spotify saying I have no minutes left. I presumed this was some kind of daily listening limit, but today it is still showing as no minutes left.

Music Fan

There's now a red bar at the top of my Spotify saying I have no minutes left. I presumed this was some kind of daily listening limit, but today it is still showing as no minutes left.

Peter__

Community Legend

15437 Views

30 replies

2 likes

  • 15437 Views
  • 30 replies
  • 2 likes

can't set up account

got email with user name. click on link and can't connect

Newbie

got email with user name. click on link and can't connect

Stupify

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

how to NOT sync ipod to spotify without re activating sync in Itunes

Is there a way to not sync my ipod to spotify without reactivating the sync in itunes? I don't want to sync it to either program and it keeps messing with my ipod

Casual Listener

Is there a way to not sync my ipod to spotify without reactivating the sync in itunes? I don't want to sync it to either program and it keeps messing with my ipod

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Can't unlink Spotify account from Facebook - registered before accounts were permanently linked

Hello, So as much as I love Spotify, I simply have to delete my Facebook (at least for awhile). I know I registered with Spotify long before the deadline, but I believe I linked the accounts and now I can't unlink them - is there anything I can do? T...

Visitor

Hello,   So as much as I love Spotify, I simply have to delete my Facebook (at least for awhile). I know I registered with Spotify long before the deadline, but I believe I linked the accounts...

meahtenoha

Spotify

1336 Views

2 replies

0 likes

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  • 2 replies
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Error Code: 410

Recently my account hasn't been lettingme log on..I spent money on Spotify Unlimited and it will not let me log in to it anymore.I have no idea why, and It's starting to upset me a little.My original email is jujubeez36@yahoo.com.It keeps saying I ha...

Casual Listener

Recently my account hasn't been lettingme log on.. I spent money on Spotify Unlimited and it will not let me log in to it anymore. I have no idea why, and It's starting to upset me a little. My or...

David

Spotify Legend

687 Views

3 replies

0 likes

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  • 3 replies
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I have been downgraded without my consent.

I have been a customer for a long time with spotify premium. The other day I noticed that I have been downgraded to the free verision without acctivly doing so myself and without reciving any type of notification. No money has been drawn the last mon...

Newbie

I have been a customer for a long time with spotify premium. The other day I noticed that I have been downgraded to the free verision without acctivly doing so myself and without reciving any type of...

David

Spotify Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Track in playlist behaves strangely

I imported a track to a playlist on Spotify. Later, I was playing from the same playlist that didn't have the track imported. For some reason the track does appear as "playable", but it's a different track, and it's been replaced with a different nam...

Regular

I imported a track to a playlist on Spotify. Later, I was playing from the same playlist that didn't have the track imported. For some reason the track does appear as "playable", but it's a different...

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
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Can't stream anything after paying for spotify

I purchased spotify unlimited and tried to start listening to songs but it keeps saying you need spotify premium so now I'm annoyed after paying 4.99 for what seemed like a really good app can anyone help or have I been ripped off x

Newbie

I purchased spotify unlimited and tried to start listening to songs but it keeps saying you need spotify premium so now I'm annoyed after paying 4.99 for what seemed like a really good app can anyone...

Sam

Spotify

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

what the hell

So i paid for full month subscription a while ago. Now i cant use spotify premium on my phone/computer and in my account it says "you havent set up any subscriptions" and theres no receipts or anything. Nice goings spotify.

Newbie

So i paid for full month subscription a while ago. Now i cant use spotify premium on my phone/computer and in my account it says "you havent set up any subscriptions" and theres no receipts or anythi...

Sam

Spotify

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium

...I´m getting real tired of getting the message that spotify can´t sign me up for premium despite that everything is correct. Numbers are right, there is money to withdrawn and i have beenrestarting Spotify 3 times now. What is happening and what am...

Casual Listener

    ...I´m getting real tired of getting the message that spotify can´t sign me up for premium despite that everything is correct. Numbers are right, there is money to withdrawn and i hav...

Macchiatto

Casual Listener

465 Views

2 replies

0 likes

  • 465 Views
  • 2 replies
  • 0 likes

Solved!! spotify account connected to friends fb account- how to change?

my spotify account has connected to a friends and i get emails with their name in them from spotify, etc. how do i change this so that its my fb account which spotify is connected to?

Newbie

my spotify account has connected to a friends and i get emails with their name in them from spotify, etc. how do i change this so that its my fb account which spotify is connected to?

viennese

Newbie

826 Views

2 replies

0 likes

  • 826 Views
  • 2 replies
  • 0 likes