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Change Email

Hi - I am on a premium plan.

I would like to change my email, but doing so I get "error something went wrong".

How do I overcome this problem?

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Marked as solution

Hey @morrowstu,


Thanks for reaching out.

 

I recommend giving it a try...

  1. on a different device
  2. in a different browser
  3. in an incognito window

..to see if that makes any difference.

 

Let me know how it goes! 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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3 Replies
Marked as solution

Hey @morrowstu,


Thanks for reaching out.

 

I recommend giving it a try...

  1. on a different device
  2. in a different browser
  3. in an incognito window

..to see if that makes any difference.

 

Let me know how it goes! 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi Maxim, thank you for the suggestion.  I used incognito mode, logged in and was able to change my email address as you recommended.

 

Awesome!

Hey @morrowstu,

 

Glad to hear it worked 🙂

 

Have a great rest of your day!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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