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Topics with Label: Account

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3985 Views
  • 0 replies
  • 9 likes
  • Security
  • 3985 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 460801 Views
  • 974 replies
  • 110 likes
  • Account
  • 460801 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204348 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204348 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112343 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112343 Views
  • 72 replies
  • 12 likes

Superuser Contribution Roku Spotify App Not Displaying Animations

PlanPremiumCountryUnited StatesDeviceRokuTVOperating SystemRoku OS 12.5.0 My Question or IssueSince the past couple of weeks, animations are not being displayed on the Roku TV App. The background picture (album cover/art) that shows generally on the ...

  • Casual Listener
  • Plan Premium Country United States Device RokuTV Operating System Roku OS 12.5.0   My Question or Issue Since the past couple of weeks, animations are not being displayed on the Roku T...
  • dburt218
  • Newbie
  • 1002 Views
  • 8 replies
  • 2 likes
  • Account
    Premium
  • 1002 Views
  • 8 replies
  • 2 likes

Superuser Contribution AUDIOBOOK TIME RUNS OUT WITHIN 10 HOURS!

Plan - premium Country - USADevice - iPad&iPhone My Question or IssueI have had Spotify premium for a long time and have recently started using the audiobook feature. Supposedly this feature comes with 15 hours of audiobook time… I have yet to get th...

  • Regular
  • ...upposedly this feature comes with 15 hours of audiobook time… I have yet to get through an 8 hour book before I get prompted to buy more time to finish my book… you can look at my account. I have purchased a...
  • PippeeNZ
  • Casual Listener
  • 8014 Views
  • 32 replies
  • 2 likes
  • Account
  • 8014 Views
  • 32 replies
  • 2 likes

Solved!!Superuser Contribution Ineligibility error when getting the 1 month free offer for people who've already tried Premium

Plan Free Country USA Device iPhone SE Operating System iOS 15.8 My Question or Issue I once had a Premium account as a gift subscription given to me by a friend. When the subscription was going to run out I canceled because I couldn't afford a month...

  • Regular
  •   Plan Free Country USA   Device iPhone SE Operating System iOS 15.8   My Question or Issue I once had a Premium account as a gift subscription given to me by a...
  • Vasil
  • Moderator
  • 263 Views
  • 8 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 263 Views
  • 8 replies
  • 0 likes

Superuser Contribution Please stop asking me to reset the password every week

I've got a Family/Premium account and the account out of the 6 that I use personally gets the password reset every week, which is a bit annoying. I get an email saying the password needs to be reset "due to detected suspicious activity".I connect to ...

  • Casual Listener
  • I've got a Family/Premium account and the account out of the 6 that I use personally gets the password reset every week, which is a bit annoying.   I get an email saying the password needs t...
  • Mob3602
  • Newbie
  • 11151 Views
  • 74 replies
  • 20 likes
  • Account
  • 11151 Views
  • 74 replies
  • 20 likes

Can i still access my spofity wrapped even though its on a different account that ive stopped

I'm a bit worried I won't see my spofity wrapped this year coz I actually switched phones and it made me create a whole new account and from my laptop I was still logged in to my old one but I had to delete it and stop it because I didn't have the fu...

  • Visitor
  • I'm a bit worried I won't see my spofity wrapped this year coz I actually switched phones and it made me create a whole new account and from my laptop I was still logged in to my old one but I had t...
  • Maxim
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 114 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recuperar biblioteca

Plan Familiar PremiumCountry Argentina Device(Motorola 6 S Plus)Operating System(Android)My Question or IssueBuenas tardes, mi problema surge hoy 27/11/2024, hasta el día 26/11 Spotify funcionó correctamente. Inicio la aplicación y me pide ser premiu...

  • Visitor
  • Plan Familiar  Premium Country Argentina   Device (Motorola 6 S Plus) Operating System (Android) My Question or Issue Buenas tardes, mi problema surge hoy 27/11/2024, hasta el día ...
  • Novy
  • Moderator
  • 38 Views
  • 1 replies
  • 0 likes
  • Account
  • 38 Views
  • 1 replies
  • 0 likes

Spotify took my money but I don't get Premium

I payed my brother's account, and everything was good. But when I tried to pay mine, Spotify said that I was already taked that promotion (I was not), but it took my money! I was paying for both (but individually) the promotion of Spotify Premium for...

  • Regular
  • I payed my brother's account, and everything was good. But when I tried to pay mine, Spotify said that I was already taked that promotion (I was not), but it took my money!   I was paying f...
  • Mathur
  • Casual Listener
  • 1643 Views
  • 18 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
    Unlimited
  • 1643 Views
  • 18 replies
  • 0 likes

Solved!! Being charged for an account I can't remember the login info for

I originally had my first spotify account. I broke my phone with the login info for that account. I could not remember my login information, so I created a new account. I am still being charged for the old account I can no longer access. How can I re...

  • Casual Listener
  • I originally had my first spotify account. I broke my phone with the login info for that account. I could not remember my login information, so I created a new account. I am still being charged for t...
  • Mariacrowell123
  • Newbie
  • 8256 Views
  • 5 replies
  • 0 likes
  • Account
    Login
  • 8256 Views
  • 5 replies
  • 0 likes

Premium is not free from adds?

I pay for premium because I got tired for listening to between songs. But I have just now discovered, that when I listen to specific Podcasts, Spotify starts up adds before each of my shows.I tried to contact Spotify, but I cannot find a way to talk ...

  • Visitor
  • I pay for premium because I got tired for listening to between songs.   But I have just now discovered, that when I listen to specific Podcasts, Spotify starts up adds before each of my shows....
  • Maxim
  • Spotify Star
  • 74 Views
  • 1 replies
  • 0 likes
  • Account
  • 74 Views
  • 1 replies
  • 0 likes

Lost Account

I have just lost my spotify account of 2 years. PlanStudent accountCountryGhanaDeviceIphone 15Operating System(iOS 18) My Question or IssueHow do I get back my account?

  • Visitor
  • I have just lost my spotify account of 2 years.    Plan Student account Country Ghana Device Iphone 15 Operating System (iOS 18)   My Question or Issue How do I get back m...
  • Maxim
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 178 Views
  • 1 replies
  • 0 likes

How to remove recent activity after account has been stolen

PlanPremiumDeviceALLOperating SystemALL My Question or IssueSomehow my account was stolen, even though nothing was logged into the connect account. I already remediated the issue on related accounts... BUT... I have a bunch of explicit songs that the...

  • Visitor
  • Plan Premium Device ALL Operating System ALL   My Question or Issue Somehow my account was stolen, even though nothing was logged into the connect account. I already remediated the i...
  • Luan
  • Spotify Star
  • 67 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Security
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution play song from free account

Free plan, Italy, with iPhone XS I don't understand what means:choose and play any songs on mobile device, available only to selected playlist

  • Newbie
  • Free plan, Italy, with iPhone XS  I don't understand what means: choose and play any songs on mobile device, available only to selected playlist
  • Bob1234012340
  • Visitor
  • 1296 Views
  • 6 replies
  • 0 likes
  • Account
    Free
  • 1296 Views
  • 6 replies
  • 0 likes

"Commercial Considerations"

Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significantly affects me. Spotify’s recommendation system fi...

  • Casual Listener
  • ...potify’s algorithm should adhere to the transparency, fairness, and accountability standards set by the GDPR. It’s essential that recommendations are based solely on my actual listening habits, free f...
  • Juddalice1
  • Casual Listener
  • 228 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 228 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't Sign in to Hulu with Spotify Premium/Hulu subscription (HELP)

PlanPremium w/ Hulu My Question or IssueI currently have the bundle subscription but I've signed up for Premium through Facebook. Every time I try to sign in through Facebook on Hulu, it automatically switches to another account I no longer use. I tr...

  • Newbie
  • ...t automatically switches to another account I no longer use. I tried deleting all cookies and history so no passwords/accounts can be saved, and it still automatically signs in to a separate account (n...
  • Not applicable
  • 16798 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 16798 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Cannot download (Device limit Reached)

Hi, I need some assistance. I’m having some issues with my Spotify app , recently downloaded. Is there anyone that could help me ?PlanPremium CountryCanadaDevice(IPhone 13 mini)Operating System(iOS 15.4) My Question or IssueI need some help at the mo...

  • Casual Listener
  • ...ith music downloaded, my old iPhone 8 is no longer using my account and there’s no downloads. However my current phone says to remove all downloads but I don’t have any on the app. Is there a way to r...
  • terezamatusova2003
  • Newbie
  • 44288 Views
  • 55 replies
  • 22 likes
  • Account
    Premium
  • 44288 Views
  • 55 replies
  • 22 likes

Solved!! "Incorrect username or password" after logging out and signing in again. Password change not helping

PlanFreeCountryUSADeviceN/AOperating SystemWindows 10, Chrome Browser My Question or IssueI'm having a weird problem where anytime I log out (intentionally or not) I'm unable to login with my password. I get the "Incorrect username or password" error...

  • Casual Listener
  • Plan Free Country USA Device N/A Operating System Windows 10, Chrome Browser   My Question or Issue I'm having a weird problem where anytime I log out (intentionally or not) I'm unable...
  • rendboell
  • Newbie
  • 34911 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Security
  • 34911 Views
  • 8 replies
  • 0 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for t...
  • Not applicable
  • 159736 Views
  • 130 replies
  • 7 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 159736 Views
  • 130 replies
  • 7 likes

Superuser Contribution Unauthorised use of account

PlanPremiumCountryI’m2 iPhones and a Xbox My Question or IssueRecently I’ve had multiple songs and multiple playlists added to my account. I haven’t added them and I haven’t listened to any of the songs before and also while I’m listening to music on...

  • Casual Listener
  • Plan Premium Country I’m 2 iPhones and a Xbox      My Question or Issue Recently I’ve had multiple songs and multiple playlists added to my account. I haven’t added them and I...
  • Yordan
  • Moderator
  • 105 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 105 Views
  • 3 replies
  • 0 likes