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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405808 Views
  • 958 replies
  • 107 likes
  • Account
  • 405808 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175519 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175519 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99954 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99954 Views
  • 68 replies
  • 10 likes

Public Playlists not Updating

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ALL Operating System(iOS 10, Android Oreo, Windows 10,etc.) all. My Question or IssueHi- I’ve been a Spotify user for a long time. Ever since 2021, my public playlists hav...

  • Newbie
  • ...r Issue Hi- I’ve been a Spotify user for a long time. Ever since 2021, my public playlists have not been updating on my profile. I was wondering how I could get a fix to this? The two pictures below a...
  • AdamDam
  • Spotify Star
  • 28 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 28 Views
  • 1 replies
  • 0 likes

Account disappeared

So I've been using Spotify for years, account user name blublu69, I had a Premium Account briefly but then mostly back to free again. But............My account has disappeared. My Mac and Phone app no longer logs in and I can't log in online. I've lo...

  • Newbie
  • So I've been using Spotify for years, account user name blublu69, I had a Premium Account briefly but then mostly back to free again. But............My account has disappeared. My Mac and Phone app n...
  • Billy-J
  • Spotify Star
  • 86 Views
  • 3 replies
  • 0 likes
  • Account
  • 86 Views
  • 3 replies
  • 0 likes

Only following 6 people but it shows I'm following 18 people

Hello, I only follow 6 people, but it's showing I am following 18 people (on both web and the desktop app). I've included screenshots. Can you help me out? .

  • Casual Listener
  • Hello,   I only follow 6 people, but it's showing I am following 18 people (on both web and the desktop app).  I've included screenshots.   Can you help me out? .
  • osornios
  • Spotify Star
  • 80 Views
  • 3 replies
  • 0 likes
  • Account
  • 80 Views
  • 3 replies
  • 0 likes

Recover music from previous account after email change

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Nasdaq_Nico
  • Gig Goer
  • 32 Views
  • 1 replies
  • 0 likes
  • Account
  • 32 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Duo after single premium

PlanPremiumCountryIrelandDevice Huawei p20 proOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had a Premium subscription and I was paying for it but now I switched for a Duo with my wife and she is the one that is paying...

  • Newbie
  • ...ill I get a confirmation about it? In my account field it says that the duo is active and no other info is there about the old plan. Thank you
  • DJPearson90
  • Casual Listener
  • 9080 Views
  • 5 replies
  • 1 likes
  • Account
  • 9080 Views
  • 5 replies
  • 1 likes

Changing to Duo Basic

I currently have a Duo Premium account. I want to switch to Duo Basic. My question is what happens to the other account that mine is paired with for the Duo subscription? If I make this change, will it follow mine across to the Duo Basic tier? That’s...

  • Newbie
  • I currently have a Duo Premium account. I want to switch to Duo Basic. My question is what happens to the other account that mine is paired with for the Duo subscription? If I make this change, w...
  • osornios
  • Spotify Star
  • 93 Views
  • 1 replies
  • 0 likes
  • Account
  • 93 Views
  • 1 replies
  • 0 likes

Spotify Podcast not working

I was trying to upload some songs through the Spotify Podcast (tiktok audios ect) And the podcast website is telling me "Unable to load details" when I made podcasts and I cant edit them to actually share the audios and I have four Podcasts, only one...

  • Casual Listener
  • I was trying to upload some songs through the Spotify Podcast (tiktok audios ect) And the podcast website is telling me "Unable to load details" when I made podcasts and I cant edit them to actually ...
  • Billy-J
  • Spotify Star
  • 102 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 102 Views
  • 3 replies
  • 0 likes

Home Address problems

PlanFamily PremiumCountryUKDevicePC, Samsung GalaxyOperating SystemWindows 11, AndroidMy Question or IssueWhen inviting family members to our family premium account, when they try to verify the address it can't find it, no matter what combination of ...

  • Visitor
  • Plan Family Premium Country UK Device PC, Samsung Galaxy Operating System Windows 11, Android My Question or Issue When inviting family members to our family premium account, when they try t...
  • Billy-J
  • Spotify Star
  • 44 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 44 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switch between 2 profiles in single phone

Plan: PremiumCountry: Argentina Device: Xiaomi Redmi Note 10 Pro Operating System: Android 12 My Question or Issue: Hi!. I use Spotify on my phone on a daily basis. I also use it to play music for my kids when connected to the car using Android Auto....

  • Regular
  • Plan: Premium Country: Argentina   Device: Xiaomi Redmi Note 10 Pro   Operating System: Android 12   My Question or Issue:   Hi!. I use Spotify on my phone on a daily bas...
  • Andrescm_SP
  • Regular
  • 6733 Views
  • 19 replies
  • 9 likes
  • Account
  • 6733 Views
  • 19 replies
  • 9 likes

Superuser Contribution Following count not updating on profile

PlanFree & PremiumCountryALLDeviceALLOperating SystemALL My Question or IssueThe following count on profile is not updating when following a new artist, but it does update when following a 'normal' account. Example:My current following count is '5', ...

  • Newbie
  • ...pdate when following a 'normal' account.   Example: My current following count is '5', if i follow a friend/normal profile, it goes up to '6' after refreshing the profile/closing the app and g...
  • MartinT
  • Moderator
  • 826 Views
  • 4 replies
  • 2 likes
  • Account
    Other
  • 826 Views
  • 4 replies
  • 2 likes

Unable to create an account for my 13 year old

I am trying to create an account for my 13 year old, but it says she's too young. Website says 13 year olds can have an account, so I don't understand why

  • Visitor
  • I am trying to create an account for my 13 year old, but it says she's too young.  Website says 13 year olds can have an account, so I don't understand why  
  • TanyaS
  • Rising Star 2
  • 42 Views
  • 1 replies
  • 0 likes
  • Account
  • 42 Views
  • 1 replies
  • 0 likes

Why Spotify keeps my password history? It's not safe.

Greetings!Spotify has reset my password recently due to my recent login into account from another browser, which were looked like "suspicious activity".As far as I remember, some time ago Spotify kept a history of last 5 passwords, which was already ...

  • Newbie
  • Greetings! Spotify has reset my password recently due to my recent login into account from another browser, which were looked like "suspicious activity". As far as I remember, some time ago S...
  • ReclaimerNo
  • Newbie
  • 272 Views
  • 1 replies
  • 2 likes
  • Account
    Login
    Security
  • 272 Views
  • 1 replies
  • 2 likes

Necesito desconectar mi cuenta de Spotify de mi SmartTV (robada)

Hola, espero que se encuentren bien. Venía a preguntar para saber si alguien podría guiarme o ayudarme con este tema. Sucede que el año pasado entraron a robar a mi casa y dentro de las cosas se llevaron mi SmartTV, en la cual tenía mi cuenta de Spot...

Captura de pantalla 2024-05-12 a la(s) 19.22.26.png
  • Newbie
  • Hola, espero que se encuentren bien. Venía a preguntar para saber si alguien podría guiarme o ayudarme con este tema.  Sucede que el año pasado entraron a robar a mi casa y dentro de las cosas ...
  • Anyk17
  • Spotify Star
  • 79 Views
  • 1 replies
  • 0 likes
  • Account
  • 79 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music language filter

IT would be fantastic If Spotify finaly adres the foreign language music in users playlists!!! IT si so enoying to have to skipp every second song in every "recomandation" playlist, just because noone in Spotify team is listening to their users. Anyo...

  • Newbie
  • IT would be fantastic If Spotify finaly adres the foreign language music in users playlists!!! IT si so enoying to have to skipp every second song in every "recomandation" playlist, just because noon...
  • Susan_GP
  • Moderator
  • 669 Views
  • 3 replies
  • 3 likes
  • Account
    Other
    Premium
    Subscription
  • 669 Views
  • 3 replies
  • 3 likes

"Password Reset" on an almost weekly basis.

PlanPremiumCountryUSA.DeviceMultiple PCs, Android phone and smart speakersOperating SystemWindows and Android My Question or IssueFor almost two months now, Spotify has been resetting my account password almost every week, due to "suspicious activity...

  • Music Fan
  • ...een resetting my account password almost every week, due to "suspicious activity". I have contacted tech support about this and, while gracious and apologetic, they have not helped.    I h...
  • mklopez
  • Music Fan
  • 7841 Views
  • 25 replies
  • 9 likes
  • Account
  • 7841 Views
  • 25 replies
  • 9 likes

Superuser Contribution Trying to merge accounts to duo premium

After replacing a stolen credit card, I forgot to update payment info in time, so my account reverted to Free status. As I was about to setup new payment info, I realized it's cheaper to have my partner upgrade his Premium account to Duo Premium and ...

  • Visitor
  • After replacing a stolen credit card, I forgot to update payment info in time, so my account reverted to Free status. As I was about to setup new payment info, I realized it's cheaper to have my p...
  • Joan
  • Moderator
  • 63 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 63 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged monthly fee on free premium account (3 month trial)

Hi Spotify.I signed up to the 3month premium trial on the 99c offer.Yet 2 months into the trial you have started charging me the normal premium monthly fee.How do i go about getting a refund? (and yes i have used that darn contact form numerous time ...

  • Regular
  • ...ommunity.spotify.com/t5/Help-Accounts-and-Subscriptions/How-to-get-a-hold-of-spotify-customer-service/td-p/48207).. So please Spotify... can you do the right thing! PS: I have since discovered Spotify have b...
  • Hi720
  • Casual Listener
  • 1455 Views
  • 16 replies
  • 2 likes
  • Account
    Free
    Premium
    Subscription
  • 1455 Views
  • 16 replies
  • 2 likes

Lost my account 3 days ago

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Anyk17
  • Spotify Star
  • 59 Views
  • 1 replies
  • 0 likes
  • Account
  • 59 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is adding tracks to my playlist?

PlanPremiumCountryPortugalDevice(iPhone 11, iMac, iPad)Operating System(lastest OS in all devices) My Question or IssueFor three days now, Spotify keeps adding a bunch of tracks to my own playlist, this is very annoying and I'm kind of deleting stuff...

  • Music Fan
  • ...racks to my own playlist, this is very annoying and I'm kind of deleting stuff everyday now. I want to manage may playlist choices. This is a Premium account, the Enhanced is off so I don't u...
  • Darth_GTB
  • Music Fan
  • 1278 Views
  • 17 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1278 Views
  • 17 replies
  • 0 likes

Solved!!Superuser Contribution My spotify username is turned into bunch of numbers and letters

PlanFreeCountryUSDevicePCOperating SystemWindows 10 pro My Question or IssueI registered on Spotify several months ago. I NEVER registered with my facebook and it was NEVER connected to my account. I registered with a proper username "Umbrasi" and it...

  • Casual Listener
  • ...onnected to my account. I registered with a proper username "Umbrasi" and it always showed my proper username on website, desktop and mobile apps. Today I noticed on desktop app that my profile p...
  • Yordan
  • Moderator
  • 20670 Views
  • 6 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 20670 Views
  • 6 replies
  • 1 likes