Announcements

Topics with Label: Account

Labels

Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • johnnie92
  • Visitor
  • 261386 Views
  • 787 replies
  • 81 likes
  • Account
  • 261386 Views
  • 787 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128323 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128323 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71369 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71369 Views
  • 63 replies
  • 8 likes

Signing up my dad’s Spotify account using his Apple ID gives an error message

CountryCanadaDeviceiPhone XROperating SystemiOS 16.3 My Question or IssueYesterday, I opened the Spotify app on my dad’s iPhone XR for the first time. I wanted to create his account using his Apple ID. I entered his iPhone’s passcode correctly, but I...

  • Regular
  • ...reate his account using his Apple ID. I entered his iPhone’s passcode correctly, but I could not proceed because of the error message shown in the attachment. I also was unable to sign up using his Apple I...
  • Ryan0627
  • Regular
  • 289 Views
  • 15 replies
  • 0 likes
  • Account
    Login
  • 289 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Plan Premium Country Finland Device Pc Operating System Windows 10   My Question or Issue For several months (pretty much years at this point), my Spotify friends feed has not been upd...
  • johnnie92
  • Visitor
  • 261386 Views
  • 787 replies
  • 81 likes
  • Account
  • 261386 Views
  • 787 replies
  • 81 likes

How to cancel subscription when not even on Premium

Hi Ive noticed I was only on Free Spotify the whole of my free trial so now when I cancel I cannot as never set up Premium to begin with. Also now been charged £9.99 for not even using Premium services. My fault I know but just want to cancel.PlanFre...

  • Visitor
  • Hi Ive noticed I was only on Free Spotify the whole of my free trial so now when I cancel I cannot as never set up Premium to begin with.  Also now been charged £9.99 for not even using Premium ...
  • Bittencourt
  • Spotify Star
  • 86 Views
  • 1 replies
  • 0 likes
  • Account
  • 86 Views
  • 1 replies
  • 0 likes

Superuser Contribution Password Reset Due To "Suspicious Activity"

PlanFreeCountryAmericaDevicePCOperating SystemWindows 10 My Question or Issue Today, I was forced to reset my password by Spotify. They logged me out of my account and they sent me my E-Mail. "To protect your Spotify account, we've reset your passwor...

  • Visitor
  • Plan Free Country America Device PC Operating System Windows 10   My Question or Issue   Today, I was forced to reset my password by Spotify. They logged me out of my account a...
  • Eyol
  • Casual Listener
  • 48339 Views
  • 37 replies
  • 13 likes
  • Account
    Login
    Security
  • 48339 Views
  • 37 replies
  • 13 likes

Solved!! The new spotify updates aren't appearing in my account

I don't get the new content from the most recent updates on Spotify, I don't even have the Canvas option (and I think this option has been available since a long time ago), neither the new aspect of the music player.I tried creating a new account and...

  • Casual Listener
  • ...f the music player. I tried creating a new account and it has all the new options, it had the new aspect, the Canvas and eveything; I also tried reinstalling the app and closing my session in all my d...
  • Jose_M
  • Spotify Star
  • 242 Views
  • 7 replies
  • 0 likes
  • Account
  • 242 Views
  • 7 replies
  • 0 likes

Superuser Contribution Trying to update payment method, no Credit Card option

PlanPremium Family CountrySouth Africa DeviceiPhone 11, Android, Windows 10 Operating SystemiOS, Android, Windows 10 My Question or IssueI had to cancel my Credit Card and I want to update my payment method with the new card details. But when I click...

Screenshot 2020-10-12 184501.png
  • Regular
  • ...obile Phone provider, and my mobile phone account is not with that provider (nor do I want to pay that way, I'm on Pay as You Go).  I can't find anywhere else that allows me to update payment d...
  • Deputy_Kovacs
  • Visitor
  • 2246 Views
  • 16 replies
  • 0 likes
  • Account
    Premium
  • 2246 Views
  • 16 replies
  • 0 likes

android 2.3.3 spotify v1.2.5.3

PlanFreeCountrytaiwanDevicesamsung galaxy tab GT-P1000Operating Systemandroid 2.3.3 My Question or IssueWhen I click to log in, he says "Must be a spotify premium member" (also not logged in)

  • Visitor
  • Plan Free Country taiwan Device samsung galaxy tab GT-P1000 Operating System android 2.3.3   My Question or Issue When I click to log in, he says "Must be a spotify premium member" (a...
  • Maxim
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • Account
  • 85 Views
  • 1 replies
  • 0 likes

One of my playlist has been deleted

My Question or IssueHi everyone,One of my playlist, with several thousand followers has been deleted. I would like to know why and get it back. I had no prior information to correct what could be the problem. Email received from spotify: "Hello,We ha...

  • Casual Listener
  • My Question or Issue Hi everyone, One of my playlist, with several thousand followers has been deleted. I would like to know why and get it back. I had no prior information to correct what could be...
  • Geek33000
  • Casual Listener
  • 284 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
  • 284 Views
  • 4 replies
  • 0 likes

Superuser Contribution Account lost

I have Premium Duo account, money is being taken from my bank account every month. My old phone (where i was logged in) died for good, because the screen didn't respond to any actions. So i changed to new phone and i can't log in to my Spotify accoun...

  • Visitor
  • I have Premium Duo account, money is being taken from my bank account every month. My old phone (where i was logged in) died for good, because the screen didn't respond to any actions. So i changed t...
  • Eni
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email is already in use, even after closing account binded to the email

Country : India.I had an older spotify account binded to my other email, which I will call A for this purpose and my newer in use account using an older email which I will call B. I want to change the email on B to match that of A, but since it was s...

  • Regular
  • Country : India. I had an older spotify account binded to my other email, which I will call A for this purpose and my newer in use account using an older email which I will call B. I want to c...
  • Eni
  • Moderator
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I link my google account to Spotify?

PlanPremiumCountryRussiaDeviceOnePlus 7 pro, PC, NotebookOperating SystemAndroid Oreo, Windows 10 My Question or IssueHi there. I want to link my google account to spotify in order to use "log in with google" feature. Is that possible? My spotify acc...

  • Casual Listener
  • Plan Premium Country Russia Device OnePlus 7 pro, PC, Notebook Operating System Android Oreo, Windows 10   My Question or Issue Hi there. I want to link my google account to s...
  • UpYours89
  • Newbie
  • 137481 Views
  • 35 replies
  • 25 likes
  • Account
    Login
    Security
  • 137481 Views
  • 35 replies
  • 25 likes

Superuser Contribution Cant rejoin correct family plan

My Question or Issue There was confusion about who was paying for the family account and I switched to the plan that ended up being cancelled and now I am being told I cannot rejoin the correct plan. I was literally on this plan for 4 years and on th...

  • Casual Listener
  • My Question or Issue   There was confusion about who was paying for the family account and I switched to the plan that ended up being cancelled and now I am being told I cannot rejoin the c...
  • Egnacik1
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 165 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cambio de correo electronico

PlanGratis/PremiumPaísMéxicoDispositivo(Samsung Galaxy A70)Sistema operativo(Windows 10) Mi pregunta o problemaTengo 2 cuentas, una utilizo la otra por error la registre, la segunda cuenta realice la baja para poder agregar ese correo a la otra cuent...

  • Newbie
  •   Plan Gratis/Premium País México Dispositivo (Samsung Galaxy A70) Sistema operativo (Windows 10)   Mi pregunta o problema Tengo 2 cuentas, una utilizo la otra por error la regis...
  • MihailY
  • Moderator
  • 402 Views
  • 3 replies
  • 0 likes
  • Account
  • 402 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hola, necesito ayuda por favor!

Hola, Saludos! Mi nombre de usuario: '' jxxxxxxxx7 '' .. Tambien tuve otra cuenta creada por mi Facebook.. no imagine que al entra a mi cuenta PREMIUM! (jxxxxxxxx7) y darle Conectar con Facebook! esta sería sustituida por la cuenta FREE la cual fue c...

  • Newbie
  • Hola, Saludos! Mi nombre de usuario: '' jxxxxxxxx7 '' .. Tambien tuve otra cuenta creada por mi Facebook.. no imagine que al entra a mi cuenta PREMIUM! (jxxxxxxxx7) y darle Conectar con Facebook! est...
  • Vasil
  • Moderator
  • 2292 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2292 Views
  • 3 replies
  • 0 likes

Paying via O2 AND with a repeated card payment for 16 months 😭

Premium Account. UK. I've somehow only just realised that I've had a repeating monthly card payment running for 16 months whilst also paying for my premium account via my O2 mobile contract. Leads me to believe I may have two accounts running.. But I...

  • Visitor
  • Premium Account. UK.    I've somehow only just realised that I've had a repeating monthly card payment running for 16 months whilst also paying for my premium account via my O2 mobile c...
  • Jose_M
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 141 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Wrapped from previous years

PlanPremiumCountry CanadaDevicePoco F1 and DesktopOperating SystemAndroid Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

  • Casual Listener
  • Plan Premium Country  Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10   My Question or Issue  Is there a way for me to check on my old wrapped ...
  • felipeftz
  • Music Fan
  • 324749 Views
  • 10 replies
  • 3 likes
  • Account
  • 324749 Views
  • 10 replies
  • 3 likes

Superuser Contribution Spotify doesn't work on Cellular Data on Android

PlanFreeCountryIndiaDeviceMotorola X4Operating SystemAndroid 9 Pie My Question or Issue Since almost a month now, whenever I use my Spotify on Cellular Data, It doesn't seem to work. It shows, "No internet connection available." However, on WiFi, it ...

  • Visitor
  •   Plan Free Country India Device Motorola X4 Operating System Android 9 Pie   My Question or Issue   Since almost a month now, whenever I use my Spotify on Cellular Data, I...
  • itsdanriley
  • Gig Goer
  • 12073 Views
  • 23 replies
  • 3 likes
  • Account
    Free
  • 12073 Views
  • 23 replies
  • 3 likes

Can't log into account

Randomly got signed out of my main account on all devices, not sure why. I've gone through all the emails I can remember trying to get it back, but it's been something like five years since I made it so I've had no luck. I do have the account name th...

  • Visitor
  • Randomly got signed out of my main account on all devices, not sure why. I've gone through all the emails I can remember trying to get it back, but it's been something like five years since I made i...
  • Jose_M
  • Spotify Star
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 162 Views
  • 1 replies
  • 0 likes