Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountryUKDeviceiPhone 13 proOperating SystemiOS 17 My Question or IssueI can't log into my spotify which is linked to my google account. Whenever i try it says incorrect username or password. I have tried changing the password or logging i...
PlanPremiumCountryUkraine, Donetsk regionAll DeviceAll Operating SystemSpotify does not launch natively on all devices in the specified region without using VPN or proxy. How can this issue be resolved?
Hi Today I had been logged out of my account automatically for some reason. When trying to log back in it says that the password is incorrect when that is not true. Nevertheless, I can't remember the email linked to my account but I do know my spotif...
PlanFreeCountryUnited KingdomDeviceAll, including websiteOperating SystemN/A My Question or IssueMy friend has had a free account for a couple of months. However, they were randomly logged out of the app. They had issues logging back in so followed t...
Plan: FreeCountry: United States My Question or IssueI’ve tried doing everything I can to find what email I used for my Spotify account on my PS5 and I can’t find it. I can find the email I used for my PS5 but for some reason it’s not the same email ...
Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...
I was recently logged out of my Spotify account and have forgotten my password. I no longer have access to the email associated with my account so I am unable to reset my password and therefore I have no access to my account. What can I do? I keep ge...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have try "link with Apple" in "Available login methods"when logged in to my account but th...
PlanFreeCountryIndiaDeviceSamsung Galaxy A33Operating SystemAndroid (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFreeCountryGermany In my currenty job most of the internet sites are blocked and just a few sites are whitelisted. One of them is spotify, which I use to listen to music and podcasts. But like every 1 or 2 weeks Spotify keeps resetting my passwor...
I am using Spotify web and recently my account was deleted (I think) when i tried to log in it said that the password or email was wrong (That's impossible) I know my password. so i made a new account and after a day it got the same issue! when i tri...
Plan : 3 monthPremium - UPI PaymentCountry : India Device : Android My Question or Issue : I can't log in to my account anywhere except on my phone!I paid for 3 months through the UPI payment option in India (a prepaid plan) on my phone with the Goog...
PlanPremiumCountryPortugalDeviceSamsung A40Operating SystemAndroid Kernel 11 i think, not sure My Question or Issue When I click the option on Tinder to add my Spotify account (which is with Facebook) it opes up the page to do so, however, when I act...
PlanFreeCountryAmericaDevicePCOperating SystemWindows 10 My Question or Issue Today, I was forced to reset my password by Spotify. They logged me out of my account and they sent me my E-Mail. "To protect your Spotify account, we've reset your passwor...
My Question or Issueso, basically a long time ago a friend uploaded a song on spotify and he ''tagged'' me on it, so I figured out as an artist on spotify, even if I didn't even create that account. After a long time I finally decided to claim my acc...
PlanPremiumCountryAustraliaDeviceiPhone 12 and 13Operating SystemiOS My Question or IssueWhen I go to create an account for my daughter using her email address it says it already has an account existing. The email actually links through to my account...
Hola, estoy pagando un plan de 10, 53 dólares y no sé cuál es. Porque no puedo usarla en ninguna de las cuentas que tenemos en casa.PlanGratis/PremiumPaísUruguaydispositivo sistema operativo(iOS 10, Android Oreo, Windows 10, etc.) Mi pregunta o probl...
PlanFree/PremiumCountrySpainDeviceAnyOperating SystemAny My Question or IssueMy account is Rolead Insensatos (rolead-insensatos) from SpainIt seems to have been suspended, I can't log in with my Gmail login as usual. Also now on Spotify my profile ap...
hi, I’ve been trying to update my email from the old one I use and whenever I try to update it, it comes up with something went wrong try again every time I do it
About 2 weeks ago, I received an email stating that my Spotify account got suspended. Here is the message I got in the email (see attached as well): "It has come to Spotify's attention that your account has engaged in unauthorized use in violation of...