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Solved!! i can’t change the country

hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country

Newbie

rotem29

Visitor

82812 Views

29 replies

0 likes

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  • 29 replies
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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

Joanie611

Visitor

103526 Views

10 replies

3 likes

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  • 10 replies
  • 3 likes

Superuser Contribution Age verification error

PlanFreeCountrySpainOperating SystemAndroid My Question or IssueThe minimum age requirement in Spain is 13 years old. My daughter is 13 since last month and yet Spotify still rejects her birthdate.Please can you tell us how to proceed?

Casual Listener

Plan Free Country Spain Operating System Android   My Question or Issue The minimum age requirement in Spain is 13 years old. My daughter is 13 since last month and yet Spotify still rej...

Ivelina

Moderator

59 Views

4 replies

1 likes

Account
Free
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  • 59 Views
  • 4 replies
  • 1 likes

Deleting account

PlanFree/PremiumCountryThe NetherlandsDevice My Question or IssueHi, I am trying to change my e-mailadress to the correct account. This is not working, because it says the e-mailadress is already in use, while I deleted the previous account (which wa...

Visitor

      Plan Free/Premium Country The Netherlands Device   My Question or Issue Hi,    I am trying to change my e-mailadress to the correct account. This is no...

Billy-J

Spotify Star

19 Views

1 replies

0 likes

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  • 19 Views
  • 1 replies
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I got logged out of my account and I can’t log back in

PlanFreeCountryUSADevice(iPad 9th gen.,moto gplay 2024, iPad 10th generation )Operating System(ipadOS 26.2,etc.) My Question or IssueSo I accidentally logged out of my main account and I have tried a lot to get back in and when I got hold of my user ...

Visitor

Plan Free Country USA Device (iPad 9th gen.,moto gplay 2024, iPad 10th generation ) Operating System (ipadOS 26.2,etc.)   My Question or Issue So I accidentally logged out of my main a...

Maxim

Spotify Star

19 Views

1 replies

0 likes

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  • 19 Views
  • 1 replies
  • 0 likes

can not log in?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

23 Views

1 replies

0 likes

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  • 23 Views
  • 1 replies
  • 0 likes

Cannot Change EMail Address.

Spotify will not allow a change of email address despite numerous attempts. How is that done?

Visitor

Spotify will not allow a change of email address despite numerous attempts. How is that done?  

Amay

Spotify Star

34 Views

1 replies

0 likes

Account
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Security
  • 34 Views
  • 1 replies
  • 0 likes

Superuser Contribution The old offline/can't login issue.

PlanPremium DeviceSamsung Galaxy S5 Neo My Question or Issue Hey Spotify, I suffer from the almost one year old bug where you can't login after offline mode. When I want to log in it says "You are currently offline, go online to login. (or something ...

Casual Listener

  Plan Premium   Device Samsung Galaxy S5 Neo   My Question or Issue  Hey Spotify, I suffer from the almost one year old bug where you can't login after offline mode. W...

Willski781

Visitor

7998 Views

17 replies

1 likes

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Premium
  • 7998 Views
  • 17 replies
  • 1 likes

I am locked out and stuck in the loop

My Question or Issue:I locked myself out of my account - I forgot my password and the email I had linked to my account has been deactivated for years. No matter what I do I can't get anything reset - online says to make a new account , but I was payi...

Visitor

My Question or Issue: I locked myself out of my account - I forgot my password and the email I had linked to my account has been deactivated for years. No matter what I do I can't get anything reset...

Maxim

Spotify Star

34 Views

1 replies

0 likes

Account
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Security
  • 34 Views
  • 1 replies
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Solved!! Please stop with these emails with login codes

Each time i log-in in the browser, after i enter my username and password, i receive an email with a code number, that i need to enter in spotify to prove that it is me.How annoying is that? How can that be necessary every time?

Regular

Each time i log-in in the browser, after i enter my username and password, i receive an email with a code number, that i need to enter in spotify to prove that it is me. How annoying is that? How ca...

Jifler

Newbie

4836 Views

5 replies

1 likes

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  • 4836 Views
  • 5 replies
  • 1 likes

Superuser Contribution Playstation network linking error

PlanFreeCountryCADevicePS4Operating SystemPlaystation Every time I try to login on my ps4 to sync my mobile app with the console I get the error "illegal scope" I've deleted the app and even restarted my console but it's not working.My Question or Is...

Casual Listener

Plan Free Country CA Device PS4 Operating System Playstation  Every time I try to login on my ps4 to sync my mobile app with the console I get the error "illegal scope" I've deleted t...

OscarDC

Moderator

98 Views

3 replies

1 likes

Account
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  • 98 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

...o link gmail thru the account page where it show that the email is connected but it says that i dont have anything for the gmail option so i try that and it says error. and whenever i try to login w...

Joanie611

Visitor

103526 Views

10 replies

3 likes

Account
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  • 103526 Views
  • 10 replies
  • 3 likes

Superuser Contribution Cant login through browser in Brazil

I needed to change my password and regardless of browser and/or browser mode and/or device, I kept getting the same lame landing page: “not available in your country”. Which is a “surprise”, since it’s a Brazilian account trying to access it from Bra...

Newbie

I needed to change my password and regardless of browser and/or browser mode and/or device, I kept getting the same lame landing page: “not available in your country”.   Which is a “surprise”,...

OscarDC

Moderator

122 Views

3 replies

0 likes

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  • 122 Views
  • 3 replies
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Android phoneCan't reset password. Can login via Code

PlanPremiumCountryAUDeviceSamsung Galaxy s25 fe, Operating Systemandroid 16 My Question or IssueMy daughter's account is attached to my family premium. She has a new phone. We've forgotten her password and can't reset it. We can login via a code sent...

Regular

...ew phone.  We've forgotten her password and can't reset it.  We can login via a code sent to her email but this only logs into her account on the web and won't login in the app.  We a...

JBayudz

Rising Star 1

204 Views

3 replies

0 likes

Account
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Premium
  • 204 Views
  • 3 replies
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Superuser Contribution Facebook login failing after travel

PlanFreeCountryEstonia, but I've been traveling across Romania and PolandDeviceOnePlus 8T, laptop, desktopOperating SystemAndroid 14, windows 11, windows 10 My Question or IssueI've been traveling from Estonia to Romania through Poland and back. My S...

Casual Listener

...ssue I've been traveling from Estonia to Romania through Poland and back. My Spotify login stopped working when I traveled back, during my time in Poland airport. I've been using the airports wifi. T...

1126401812

Visitor

803 Views

9 replies

0 likes

Account
Free
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  • 803 Views
  • 9 replies
  • 0 likes

Cant logg in to my acc!!

Hello...Yesterday, I was normally listening to spotify, but today in morning i have been logged out... After that I try to log in, but when i try to type my email, I cannot log in, becouse my account isnt linked with any spotify account... Also when ...

Newbie

Hello... Yesterday, I was normally listening to spotify, but today in morning i have been logged out... After that I try to log in, but when i try to type my email, I cannot log in, becouse my accou...

Maxim

Spotify Star

88 Views

1 replies

0 likes

Account
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Premium
Subscription
  • 88 Views
  • 1 replies
  • 0 likes

I deleted my account and want to reactivate it because I haven't received the email.

PlanFree/PremiumCountryTurkiyeDevice(Samsung Galaxy A24)Operating System(Android 15) My Question or IssueI deleted my account and want to reactivate it because I haven't received the email.

Visitor

Plan Free/Premium Country Turkiye Device (Samsung Galaxy A24) Operating System (Android 15)   My Question or Issue I deleted my account and want to reactivate it because I haven't rece...

Billy-J

Spotify Star

119 Views

1 replies

0 likes

Account
Login
Other
  • 119 Views
  • 1 replies
  • 0 likes

Can't login, not receiving reset email ( it's not in my junk mail) HELP!

I have been a happy Spotify Premium customer for many years now. I use spotify with my computer and my samsung phone. I have had Spotify working perfectly on my phone and signed in to my Premium account. I was listening to music, then I was randomly ...

Visitor

I have been a happy Spotify Premium customer for many years now. I use spotify with my computer and my samsung phone. I have had Spotify working perfectly on my phone and signed in to my Premium acco...

Koyubi

Composer

354 Views

1 replies

0 likes

Account
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  • 354 Views
  • 1 replies
  • 0 likes

Trying to change another accounts email

Hi, I am writing this from my girlfriends account. I currently have Premium on an account with a deactivated email. I am trying to change it to my current email but when I put it in it says that there is another account with that email. Yet I disable...

Visitor

Hi, I am writing this from my girlfriends account. I currently have Premium on an account with a deactivated email. I am trying to change it to my current email but when I put it in it says that ther...

jellyyuan

Newbie

584 Views

2 replies

0 likes

Account
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Premium
Subscription
  • 584 Views
  • 2 replies
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Solved!!Superuser Contribution How can I link my google account to Spotify?

PlanPremiumCountryRussiaDeviceOnePlus 7 pro, PC, NotebookOperating SystemAndroid Oreo, Windows 10 My Question or IssueHi there. I want to link my google account to spotify in order to use "log in with google" feature. Is that possible? My spotify acc...

Casual Listener

Plan Premium Country Russia Device OnePlus 7 pro, PC, Notebook Operating System Android Oreo, Windows 10   My Question or Issue Hi there. I want to link my google account to spoti...

MJaune

Visitor

243607 Views

65 replies

35 likes

Account
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Security
  • 243607 Views
  • 65 replies
  • 35 likes

spotify for artists

hello i used to have an old spotify for artists profile but i dont use it anymore and i logged in with my new artist name but when i log into it it shows my old artist profile cant access it can you please help with this ASAPCountryukDevicePC My Ques...

Visitor

hello i used to have an old spotify for artists profile but i dont use it anymore and i logged in with my new artist name but when i log into it it shows my old artist profile cant acc...

Maxim

Spotify Star

190 Views

1 replies

0 likes

Account
Login
Other
  • 190 Views
  • 1 replies
  • 0 likes

I can't log into my Spotify account.

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe email I used to log into my Spotify account has been disabled and there is no way to recover it. How can I log back into my account?

Casual Listener

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue The email I used to log into my Spotify account has ...

Billy-J

Spotify Star

225 Views

3 replies

0 likes

Account
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  • 225 Views
  • 3 replies
  • 0 likes