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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1079617 Views
  • 118 replies
  • 104 likes
  • Account
  • 1079617 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49767 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49767 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146140 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146140 Views
  • 4840 replies
  • 118 likes

Weird login issues

PlanFreeCountryTaiwanDeviceDesktop PCOperating SystemLinux Mint 20.3 My Question or IssueI am unable to login to Spotify website on Brave browser (Flatpak) with a regular window. However in the same browser in a private window I am able to login. I g...

  • Regular
  • Plan Free Country Taiwan Device Desktop PC Operating System Linux Mint 20.3   My Question or Issue I am unable to login to Spotify website on Brave browser (Flatpak) with a regular w...
  • Heclalava
  • Regular
  • 150 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 150 Views
  • 7 replies
  • 0 likes

Superuser Contribution Can't log in and can't reset password

PlanPremium familyCountryCanada DeviceI can use my iPhone or Windows laptop whichever is easier Operating SystemiOS 15, Windows 11 My Question or IssueI forgot my password and tried to reset it, but turns out I accidentally typed my email address in ...

  • Visitor
  •   Plan Premium family Country Canada   Device I can use my iPhone or Windows laptop whichever is easier  Operating System iOS 15, Windows 11   My Question or Issue ...
  • Alex
  • Moderator
  • 70 Views
  • 1 replies
  • 0 likes
  • Login
  • 70 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount issue

PlanStudentCountryUnited StatesDevicePC/PhoneOperating SystemWindows 10/iOS My Question or IssueI am a new college student and when i try to upgrade using the student plan i go to verify myself and get the error message "Oops! Something went wrong, p...

  • Visitor
  •   Plan Student Country United States Device PC/Phone Operating System Windows 10/iOS   My Question or Issue I am a new college student and when i try to upgrade using the stude...
  • Dian
  • Moderator
  • 64 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Subscription
  • 64 Views
  • 1 replies
  • 0 likes

Suspended account

Hello everyone! So I received an email on April 6 saying my acc was suspended for unauthorized use. Now, I think it was a mistake because I honestly just use spotify to make playlists and listen to them, as normal. I had that acc for 3 years or more ...

  • Regular
  • Hello everyone!  So I received an email on April 6 saying my acc was suspended for unauthorized use. Now, I think it was a mistake because I honestly just use spotify to make playlists and list...
  • Maxim
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 101 Views
  • 1 replies
  • 0 likes

Spotify logging me off after a time of changing songs

PlanFreeCountryOsaka, JapanDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter a time changing songs on my playlist (free plan), Spotify suddenly logs me off and tells me to get premium, but if I log in back, I can still change songs ev...

  • Newbie
  • Plan Free Country Osaka, Japan Device Desktop Operating System Windows 10   My Question or Issue After a time changing songs on my playlist (free plan), Spotify suddenly logs me off an...
  • Luan
  • Spotify Star
  • 51 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 51 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted Facebook and now my username is numbers

I recently deleted my Facebook account...I had de-linked my Spotify from Facebook prior to doing this, but now my Spotify username is just a sequence of numbers. Is there any way to get this rectified?

  • Visitor
  • I recently deleted my Facebook account...I had de-linked my Spotify from Facebook prior to doing this, but now my Spotify username is just a sequence of numbers.    Is there any way to ge...
  • Alex
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 67 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can´t connect my Spotify account to my Tinder account

PlanPremiumCountryPortugalDeviceSamsung A40Operating SystemAndroid Kernel 11 i think, not sure My Question or Issue When I click the option on Tinder to add my Spotify account (which is with Facebook) it opes up the page to do so, however, when I act...

  • Casual Listener
  • Plan Premium Country Portugal Device Samsung A40 Operating System Android Kernel 11 i think, not sure   My Question or Issue   When I click the option on Tinder to add my Spotify...
  • Eni
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do you access your premium duo account when you get a new phone?

Hi,My husband has gotten a new phone but can't seem to access our Premium Duo account. To log in, would it be his email as a username and the password that I use? He has tried that but it won't log him in.PlanPremium DuoCountrySamsungOperating System...

  • Visitor
  • Hi, My husband has gotten a new phone but can't seem to access our Premium Duo account. To log in, would it be his email as a username and the password that I use? He has tried that but it won't lo...
  • Jeremy
  • Moderator
  • 78 Views
  • 1 replies
  • 0 likes
  • Login
  • 78 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't login to spotify from my PS4 pro

PlanFree/PremiumCountryMalaysia DevicePS4 PRO Operating SystemPSN My Question or IssueCan't login, i tried all methods but cant seem able to login. When i enter the password the screen flashes and fields will be empty again and i keep trying adding t...

  • Casual Listener
  • Plan Free/Premium Country Malaysia   Device PS4 PRO   Operating System PSN   My Question or Issue Can't login, i tried all methods but cant seem able to login. When i e...
  • Jeremy
  • Moderator
  • 63 Views
  • 1 replies
  • 0 likes
  • Login
  • 63 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't rejoin Premium Duo

PlanPremium DuoCountrySouth AfricaDeviceHuawei P30 Pro / Huawei P30Operating SystemAndroid My Question or IssueMe and my wife are on a Premium Duo account. Her account was removed from the active members. When I sent her a new invite, she received an...

WhatsApp Image 2022-05-23 at 8.20.49 AM.jpeg
  • Newbie
  • Plan Premium Duo Country South Africa Device Huawei P30 Pro / Huawei P30 Operating System Android   My Question or Issue Me and my wife are on a Premium Duo account. Her account was re...
  • Dian
  • Moderator
  • 86 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 86 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution i have two accounts on one email so how would i specify which account to reset the password of?

I have two accounts under one email, let’s say account 1 and 2. But whenever I try to change the password of account 1, it’s always account 2 that gets changed instead. I’ve tried using the username of account 1 but i never receive the password reset...

  • Newbie
  • I have two accounts under one email, let’s say account 1 and 2. But whenever I try to change the password of account 1, it’s always account 2 that gets changed instead. I’ve tried using the username ...
  • Jeremy
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Login to Spotify" emails - Yes. i did secure my account.

PlanFree/Premium My Question or IssueSo, I have recieved numerous emails reading "Welcome Back" with a link to go to Spotify & that if I didn't attempt to login that my email "may have been entered by mistake." But, after recieving the second email, ...

  • Newbie
  • Plan Free/Premium   My Question or Issue So, I have recieved numerous emails reading "Welcome Back" with a link to go to Spotify & that if I didn't attempt to login that my email "may h...
  • Dian
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 235 Views
  • 1 replies
  • 0 likes

Finding Spotify Account

PlanPremiumCountryUSADeviceiPhone 11Operating SystemiOS 10 My Question or IssueI created my Spotify account around 2016-17. When I created my account I immediately bought Premium and thoroughly enjoy it. In April, while I was listening to Spotify, th...

  • Visitor
  •   Plan Premium Country USA Device iPhone 11 Operating System iOS 10   My Question or Issue I created my Spotify account around 2016-17. When I created my account I immediately bo...
  • Maxim
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 132 Views
  • 1 replies
  • 0 likes

Can't access spotify from my ip

PlanPremiumCountryUkraineDeviceBrowser/Windows DesktopOperating SystemWindows 10 My Question or IssueHello, I can't access Spotify from my IP address and getting error 500. An IP address is the same as always. But works fine with VPN. Help, please.

  • Casual Listener
  • Plan Premium Country Ukraine Device Browser/Windows Desktop Operating System Windows 10   My Question or Issue Hello, I can't access Spotify from my IP address and getting error 500.&n...
  • Licoze
  • Casual Listener
  • 458 Views
  • 4 replies
  • 0 likes
  • Login
  • 458 Views
  • 4 replies
  • 0 likes

Superuser Contribution I Am trying to get my account that is already paid for using the code BHN8C8KG89Y

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Dian
  • Moderator
  • 69 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 69 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log into Spotify mobile app because it says I'm offline

PlanFree CountryNigeria DeviceGionee S11 lite (Android) My Question or IssueI am unable to log in the Spotify mobile app. After each failed attempt I get the error message that says I'm offline. I have tried logging in through Facebook, using my user...

  • Casual Listener
  • ...imilar threads but none of them have worked for me. I have also tried to login through the link that is sent via email but that also failed. I am able to log into the Spotify web player and Spotify d...
  • Alex
  • Moderator
  • 197 Views
  • 5 replies
  • 1 likes
  • Login
  • 197 Views
  • 5 replies
  • 1 likes

Account Suspension

About 2 weeks ago, I received an email stating that my Spotify account got suspended. Here is the message I got in the email (see attached as well): "It has come to Spotify's attention that your account has engaged in unauthorized use in violation of...

  • Casual Listener
  • About 2 weeks ago, I received an email stating that my Spotify account got suspended.    Here is the message I got in the email (see attached as well):  "It has come to   Spot...
  • nadyanasir
  • Casual Listener
  • 566 Views
  • 4 replies
  • 1 likes
  • Account
    Login
    Other
    Security
    Subscription
  • 566 Views
  • 4 replies
  • 1 likes

Deleted facebook and can't log in now

PlanPremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I recently deleted my facebook, which is how a created my spotify account many years ago...

  • Visitor
  • ...ame but it did not work. Is there a way to reset my login info using that name? I'd love to chat with somebody since this is a unique issue, but you have to be able to log in to use the chat..... &n...
  • Maxim
  • Spotify Star
  • 66 Views
  • 1 replies
  • 0 likes
  • Login
  • 66 Views
  • 1 replies
  • 0 likes

Spotify thinks I'm abroad, even though I'm NOT abroad in my car

Hello. My plan is FreeCountryNorwayDeviceSpotify on xPeng G3My Question or IssueI have a similar issue as:https://community.spotify.com/t5/Accounts/Spotify-thinks-I-m-abroad-when-I-m-not/m-p/116870 I have not changed my country, its still Norway.I ha...

  • Casual Listener
  • Hello.   My plan is Free Country Norway Device Spotify on xPeng G3 My Question or Issue I have a similar issue as: https://community.spotify.com/t5/Accounts/Spotify-thinks-I-m-abroad-wh...
  • Maxim
  • Spotify Star
  • 157 Views
  • 5 replies
  • 0 likes
  • Login
  • 157 Views
  • 5 replies
  • 0 likes

Superuser Contribution Someone Logged into my Account Through a TV

PlanPremiumCountryUSADeviceGoogle Cast (Name: Bedroom TV)My Question or IssueI just realized there is an extra device on my account that is a TV, I'm not logged into any TVs. I reset my password and also logged out everywhere but the TV is still ther...

  • Casual Listener
  •   Plan Premium Country USA Device Google Cast (Name: Bedroom TV) My Question or Issue I just realized there is an extra device on my account that is a TV, I'm not logged into any TVs. I ...
  • Dian
  • Moderator
  • 119 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 119 Views
  • 3 replies
  • 0 likes