Topics with Label: Connect

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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080343 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080343 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49895 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49895 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146305 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146305 Views
  • 4840 replies
  • 118 likes

Superuser Contribution [Desktop][Connect] Merge accounts or allow Google account association with current account

I have 2 accounts: one Premium, created with email and password and another one Free, created with "Sign in with Google", as instructed by one of your support team members.I want to either merge these 2 accounts (stick to Premium and allow me to sign...

  • Not applicable
  • I have 2 accounts: one Premium, created with email and password and another one Free, created with "Sign in with Google", as instructed by one of your support team members. I want to either merge th...
  • Eni
  • Moderator
  • 398 Views
  • 10 replies
  • 1 likes
  • Connect
    Desktop
  • 398 Views
  • 10 replies
  • 1 likes

[All Platforms][Connect] Spotify keeps switching to Web Player with Random Music

Hi - I woke up this morning and found my recently played on my Spotify is full of strange piano music that I did not choose. Every time I try to play anything, it switches to Web Player (Chrome) and won't let me listen to music on my device. This is ...

  • Newbie
  • ...assword, and also confirmed it's not connected to a Facebook account. Issue still persists - what's the fix?
  • OneByBoo
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Connect
  • 278 Views
  • 1 replies
  • 0 likes

[All Platforms][Connect] VPN not working

I’ve been having an issue of Spotify not working while my VPN is connected. Sometimes it only effects listening to Joe Rogan’s podcast who advertises for a VPN, but recently it’s been affecting all playback. Why is this?

  • Visitor
  • I’ve been having an issue of Spotify not working while my VPN is connected. Sometimes it only effects listening to Joe Rogan’s podcast who advertises for a VPN, but recently it’s been affecting all p...
  • Billy-J
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Connect
  • 123 Views
  • 1 replies
  • 0 likes

[Android][Connect] Country settings updated but Spotify doesn't recognise them

Hello - I moved from the UK to Switzerland 11 months ago and only once previously had a problem with my Spotify location remaining set as UK. Last week I was close to the French border in the mountains so Spotify got confused as to where I lived. It ...

  • Casual Listener
  • Hello - I moved from the UK to Switzerland 11 months ago and only once previously had a problem with my Spotify location remaining set as UK. Last week I was close to the French border in the mountai...
  • Jose_M
  • Spotify Star
  • 349 Views
  • 1 replies
  • 0 likes
  • Android
    Connect
  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook account information not linked to Spotify

PlanPremiumCountryUSDeviceiPhone 10XOperating SystemiOS 14.2 My Question or IssueSo I've been trying to pre-save a song on Spotify and when I tried to log-in onto my account, I pressed on the Sign In with FaceBook option. It said that my account does...

  • Casual Listener
  • Plan Premium Country US Device iPhone 10X Operating System iOS 14.2   My Question or Issue So I've been trying to pre-save a song on Spotify and when I tried to log-in onto my account,...
  • Jeremy
  • Moderator
  • 370 Views
  • 3 replies
  • 0 likes
  • Connect
  • 370 Views
  • 3 replies
  • 0 likes

[iOS][Connect] downloading on another device

I can't remember my password, can't find 'reset password and so can't download Spotify to another device.Also, why does Spotify always connect to Firefox rather than Safari and tell me my card is about to expire (in 2018) when it has current card det...

  • Visitor
  • I can't remember my password, can't find 'reset password and so can't download Spotify to another device. Also, why does Spotify always connect to Firefox rather than Safari and tell me my card is a...
  • BellaK_396
  • Rising Star 4
  • 206 Views
  • 1 replies
  • 0 likes
  • Connect
    iOS
  • 206 Views
  • 1 replies
  • 0 likes

[Web Player][Connect] Random log in from other devices

Hi:Yesterday while i had the spotify desktop app open but not playing music, i noticed someone was listening to music from another device in my account. I then logged out of all the devices but this kept happening and music i've never listened to app...

  • Regular
  • Hi: Yesterday while i had the spotify desktop app open but not playing music, i noticed someone was listening to music from another device in my account. I then logged out of all the devices but thi...
  • Luan
  • Spotify Star
  • 658 Views
  • 1 replies
  • 0 likes
  • Connect
    Web Player
  • 658 Views
  • 1 replies
  • 0 likes

[Android][Connect] Account Leak

Recently I noticed my Spotify is being played on various devices that I never seen before. Unfortunately, Spotify doesn't have location history nor the two step authentication. That leaves me with mysterious of who are those people using my account. ...

  • Visitor
  • Recently I noticed my Spotify is being played on various devices that I never seen before. Unfortunately, Spotify doesn't have location history nor the two step authentication. That leaves me with my...
  • OneByBoo
  • Community Legend
  • 870 Views
  • 1 replies
  • 2 likes
  • Android
    Connect
  • 870 Views
  • 1 replies
  • 2 likes

[Account] Can't reset password as I have deleted original email and hacker has changed it.

After realising my email had been subject to hackers and spam emails I quickly deleted it. However, I only realised that my account shared the same email when it was too late. Someone has taken over my account and changed the email. I have no way of ...

  • Not applicable
  • After realising my email had been subject to hackers and spam emails I quickly deleted it. However, I only realised that my account shared the same email when it was too late. Someone has taken over ...
  • OneByBoo
  • Community Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Connect
  • 346 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Mobile][Connect] Can't Login on Android Mobile

I found this post from last year that is the exact same issue I'm having, but it appeared no Spotify support was engaged. (https://community.spotify.com/t5/Accounts/Can-t-login/td-p/4403622) I can login on my computer just fine, but when I use the sa...

  • Casual Listener
  • I found this post from last year that is the exact same issue I'm having, but it appeared no Spotify support was engaged. (https://community.spotify.com/t5/Accounts/Can-t-login/td-p/4403622)   ...
  • Jeremy
  • Moderator
  • 5363 Views
  • 5 replies
  • 0 likes
  • Connect
    Mobile
  • 5363 Views
  • 5 replies
  • 0 likes

[All Platforms][Connect] Liked songs sync between devices problem

When I liked/disliked a song a on my phone there are issues with sync liked songs in other devices(like PC). The problem is even bigger:Scenario:1. Listen to spotify on PC2. Sync iPhone with spotify on PC3. Play a song on iPhone, which is liked on iP...

  • Visitor
  • When I liked/disliked a song a on my phone there are issues with sync liked songs in other devices(like PC). The problem is even bigger: Scenario: 1. Listen to spotify on PC 2. Sync iPhone with sp...
  • Peter
  • Spotify Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Connect
  • 376 Views
  • 1 replies
  • 0 likes

Cannot connect to facebook

So here is my problem. I created Spotify account through Facebook. I used it for many years, then I deleted my Facebook profile completely. Ending with my Spotify account name being just string of numbers. I want my account name to be something coole...

  • Not applicable
  • ...umbers.   I want my account name to be something cooler than just that )) So I found out that I can connect my spotify account to facebook (I have one again), but I dont see the option in S...
  • user-removed
  • Not applicable
  • 1004 Views
  • 4 replies
  • 0 likes
  • Connect
    Desktop
  • 1004 Views
  • 4 replies
  • 0 likes

Premium Acct user, not linked to FB, want to link to fb

Hi! I created my account when I didn't have an active Facebook account. Now, my Facebook account has been activated. I want my link my Spotify account to my Facebook account, but everything I try doesn't work. The troubleshooting stuff I've seen has ...

  • Casual Listener
  • Hi!   I created my account when I didn't have an active Facebook account. Now, my Facebook account has been activated. I want my link my Spotify account to my Facebook account, but everything ...
  • biafontess
  • Casual Listener
  • 471 Views
  • 3 replies
  • 1 likes
  • Account
    Connect
    Facebook
    Help
    link
    share
    Social
    troubleshoot
    username
  • 471 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Connect] old facebook user name still on spotify account

So, it's just i got not the wrong, but the old "user name" of facebook, actually now i don't have none on it, just the account name, how to update spotify facebook account?

  • Newbie
  • So, it's just i got not the wrong, but the old "user name" of facebook, actually now i don't have none on it, just the account name, how to update spotify facebook account?
  • Alejandar
  • Spotify
  • 553 Views
  • 1 replies
  • 0 likes
  • Connect
  • 553 Views
  • 1 replies
  • 0 likes

[Connect] Why don't U give an individual what their paying for "PREMIUM"?

I've been getting charged a monthly fee for 3 months, and when I try to utilize some features, I get an upgrade to Premium notice.. So, My ideal suggestion to U guys is, Why not do what Ur getting paided for??

  • Newbie
  • I've been getting charged a monthly fee for 3 months, and when I try to utilize some features, I get an upgrade to Premium notice.. So, My ideal suggestion to U guys is, Why not do what Ur getting pa...
  • osornios
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • Connect
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution [iOS][Connect] Loggin failed

Does anyone happen to know why Spotify signed me out and will not let me sign back in ? Reads "login failed". Any similar problems ?

  • Newbie
  • Does anyone happen to know why Spotify signed me out and will not let me sign back in ? Reads "login failed". Any similar problems ?
  • Alejandro_C
  • Spotify Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • Connect
    iOS
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Connect] I' m on holiday in another country,my family account does not work

I just converted my account from premium to family. As we are registered in belgium and currently for 1 month in the USA for holiday,the activation does not work for my family. Stupid as we now have the time to listen to music.What to do?

  • Newbie
  • I just converted my account from premium to family. As we are registered in belgium and currently for 1 month in the USA for holiday,the activation does not work for my family. Stupid as we now have ...
  • Alejandro_C
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Connect
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Connect] Can't log in but reactivates my Facebook account?!

I just joined Spotify Premium yesterday to use with my Amazon Echo (which is no longer working with the Echo today). Today, I downloaded the app for my PC and when I tried logging in with the same username/password that I log into the website with, i...

  • Casual Listener
  • I just joined Spotify Premium yesterday to use with my Amazon Echo (which is no longer working with the Echo today).  Today, I downloaded the app for my PC and when I tried logging in with the s...
  • Alejandro_C
  • Spotify Legend
  • 374 Views
  • 3 replies
  • 0 likes
  • Connect
    Desktop
  • 374 Views
  • 3 replies
  • 0 likes

Superuser Contribution [iOS][Connect] Failed to log in, should use UserName not email address

Lots of threads about people upgrading to Premium, say on a PC, then being unable to log into their phone? For me the problem was that I'd set up the account on my phone, using my EMAIL address; then accessed the upgrade link 5 mins later on a PC, ag...

  • Newbie
  • Lots of threads about people upgrading to Premium, say on a PC, then being unable to log into their phone?  For me the problem was that I'd set up the account on my phone, using my EMAIL address...
  • MaryC1
  • Spotify Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • Connect
    iOS
  • 299 Views
  • 1 replies
  • 0 likes

[All Platforms][Connect] not an idea but a facebook login problem

hello everyone. i used to use my account on 4 different devices. one is an iphone others are windows pc. i connected my facebook to my account. the problem is; i dont have everyday access one of windows pc and that pc in a cafe(my old workplace), so ...

  • Newbie
  • hello everyone. i used to use my account on 4 different devices. one is an iphone others are windows pc. i connected my facebook to my account. the problem is;   i dont have everyday access o...
  • 481 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Connect
  • 481 Views
  • 0 replies
  • 0 likes