Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...
Not applicable
6942 Views
5 replies
0 likes
Hey folks, While there is no page that will show you a list of all your logged in devices, you'll see an in-app notification when your account is being used somewhere else. We also send emails about new logins to help keep your account safe. If you s...
Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many t...
Visitor
53895 Views
79 replies
9 likes
My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...
Visitor
55922 Views
9 replies
2 likes
I will soon stop renewing the premium but the account is personalized to me and i would like to have the account back for that reason. It takes a lot of time to get a spotify account to know exactly what you want to hear and always shows you coll mus...
I will soon stop renewing the premium but the account is personalized to me and i would like to have the account back for that reason. It takes a lot of time to get a spotify account to know exactly ...
Roadie
1254 Views
1 replies
0 likes
There has recently been a '3month for 11.99' deal added to Spotify. I paid for this and it is only giving me the standard, '1 month for 11.99', and I am feeling extremely confused and taken advantage of. I know I'm not the only one. Please help me Sp...
There has recently been a '3month for 11.99' deal added to Spotify. I paid for this and it is only giving me the standard, '1 month for 11.99', and I am feeling extremely confused and taken adva...
Community Legend
846 Views
2 replies
0 likes
So I wanted to cancel my Premium payment as i could not afford it. Unluckly i prcrastinated it for a long period of time. i cancelled it . Looking further into my online banking i had seen that Spotify had beaten me to the money and already taken the...
So I wanted to cancel my Premium payment as i could not afford it. Unluckly i prcrastinated it for a long period of time. i cancelled it . Looking further into my online banki...
Community Legend
840 Views
1 replies
0 likes
