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Topics with Label: Free

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Forum Posts

ADS DANGEROUSLY LOUD = LAWSUIT

My Issue:Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out loud, don't tell me you can't control it. The freaking ...

Casual Listener

My Issue: Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out l...

Myrthrax

Casual Listener

3227 Views

7 replies

12 likes

Account
Free
Other
  • 3227 Views
  • 7 replies
  • 12 likes

Superuser Contribution Charged monthly fee on free premium account (3 month trial)

Hi Spotify.I signed up to the 3month premium trial on the 99c offer.Yet 2 months into the trial you have started charging me the normal premium monthly fee.How do i go about getting a refund? (and yes i have used that darn contact form numerous time ...

Regular

...een charging me monthly and NOT the free 3 month premium trial!.... grrrr! PSS: I have since reported this illegal activity to the Department of Fair Trading..  

Loszand

Visitor

2694 Views

17 replies

2 likes

Account
Free
Premium
Subscription
  • 2694 Views
  • 17 replies
  • 2 likes

Superuser Contribution Spotify playing SAME ADS dispite disliking them

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSame ad dispite disliking. Stupid chase bank nobody wants to listen to "Maybe she lost it at ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Same a...

lefan

Newbie

4132 Views

12 replies

7 likes

Account
Free
  • 4132 Views
  • 12 replies
  • 7 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

Visitor

Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...

Nadiaaaa1

Visitor

169031 Views

135 replies

7 likes

Account
Free
Login
Other
Premium
Security
Subscription
Unlimited
  • 169031 Views
  • 135 replies
  • 7 likes

Solved!! Profile Picture and Display Name Constantly Resetting

PlanFreeCountryUnited States of AmericaDeviceAcer Chromebook 311My Question or IssueI have been using Spotify for around three months with no issue. However, starting this evening, my profile picture and display name have been constantly resetting. T...

Casual Listener

Plan Free Country United States of America Device Acer Chromebook 311 My Question or Issue I have been using Spotify for around three months with no issue. However, starting this evening, my p...

Billy-J

Spotify Star

143 Views

3 replies

0 likes

Account
Free
Other
  • 143 Views
  • 3 replies
  • 0 likes

Account recovery

So I have a free account for spotify that I made for my ps4. I can still use it on ps5 and such but because I can't access the email associated to make the spotify account. it's locked to just the PS devices. I would like to know if its possible for ...

Newbie

So I have a free account for spotify that I made for my ps4. I can still use it on ps5 and such but because I can't access the email associated to make the spotify account. it's locked to just the P...

Billy-J

Spotify Star

124 Views

1 replies

0 likes

Account
Free
  • 124 Views
  • 1 replies
  • 0 likes

Why can't I change my region if I am currently in the region I'm changing it to?

PlanFreeCountryBelgium, currently croatiaOperating SystemAndroidMy Question or IssueWhy can't I change my region if I am currently in the region I'm changing it to?

Visitor

Plan Free Country Belgium, currently croatia Operating System Android My Question or Issue Why can't I change my region if I am currently in the region I'm changing it to?

Jose_M

Spotify Star

157 Views

1 replies

0 likes

Account
Free
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login to old Spotify account

Plan Free Country Canada Device Iphone 13, samsung Tv and Macbook air Operating System All of the above My Question or Issue:I'm currently writing this from my alternate account but just now around maybe 10:30pm EST I was logged out of my spotify acc...

Casual Listener

Plan Free Country Canada Device Iphone 13, samsung Tv and Macbook air Operating System All of the above   My Question or Issue: I'm currently writing this from my a...

OscarDC

Moderator

125 Views

1 replies

0 likes

Account
Free
Login
Security
  • 125 Views
  • 1 replies
  • 0 likes

country change

PlanFree/PremiumCountry DeviceiPhone 16 PlusOperating System(iOS 10 My Question or Issue I am from the us and only have the free version of spotify. I want to buy premium for next week because I have long road trips ahead. However, since i am in spai...

Visitor

Plan Free/Premium Country   Device iPhone 16 Plus Operating System (iOS 10   My Question or Issue   I am from the us and only have the free version of spotify. I want to b...

Jose_M

Spotify Star

157 Views

1 replies

0 likes

Account
Free
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to create new account or access old account.

Free.Country USA. My Question or IssueI created an account a long time ago and also had an account on anchor.fm a long time ago. I'm trying to access the podcast that I set-up on anchor.fm by logging into my spotify account. Here's the issue, when I ...

Visitor

Free. Country USA.   My Question or Issue I created an account a long time ago and also had an account on anchor.fm a long time ago.   I'm trying to access the podcast that I set-up o...

JoyceStellus

Visitor

349 Views

2 replies

0 likes

Account
Free
Login
  • 349 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify 3-month Free Trial Error

My Question or IssueOn Tuesday, September 28, I decided to subscribe for the 3 month free trial advertised in the Spotify app. My account has never held premium status before. To sign up, I clicked on the link to the 3-month trial sign-up page provid...

Regular

My Question or Issue On Tuesday, September 28, I decided to subscribe for the 3 month free trial advertised in the Spotify app. My account has never held premium status before. To sign up, I c...

shvzal

Visitor

2252 Views

10 replies

1 likes

Account
Free
Premium
  • 2252 Views
  • 10 replies
  • 1 likes

Superuser Contribution spotify abroad for 14 days need update even thought im not in abroad

PlanFreeCountryPhilippines DevicePoco f6 Operating SystemAndroid 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many times.

Casual Listener

Plan Free Country Philippines    Device Poco f6  Operating System Android 14   Issue I got forced logged out and I can't sign in because of the 14 days abroad thing e...

Ketubh

Newbie

23392 Views

51 replies

7 likes

Account
Free
Login
  • 23392 Views
  • 51 replies
  • 7 likes

Superuser Contribution I can't login my account on android app, but I can login on web.

PlanFreeCountryHongKongDeviceHuawei mate30 proOperating SystemAndroid 12My Question or IssueI can't login my account on android app, but I can login on web.

Casual Listener

Plan Free Country HongKong Device Huawei mate30 pro Operating System Android 12 My Question or Issue I can't login my account on android app, but I can login on web.

ribezaz

Spotify Star

435 Views

3 replies

1 likes

Account
Free
Login
  • 435 Views
  • 3 replies
  • 1 likes

Solved!! Can't login

I cannot login into my account anymore on the app, can do it on the web player but still unable to listen to songs, account doesn't work at any devices and i feel like it's banned or something?

Casual Listener

I cannot login into my account anymore on the app, can do it on the web player but still unable to listen to songs, account doesn't work at any devices and i feel like it's banned or something?

fzak

Music Fan

840 Views

4 replies

0 likes

Account
Free
Login
  • 840 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify won't let me listen to any music after I left premium after 3 years

So, after 3 years of premium i had to cancel my subscription, since i had to cut some things for now, so I downgraded to free from Premium and, now Spotify won't even play any music whatsoever including playlists or even regular radio music. So I'll ...

Visitor

So, after 3 years of premium i had to cancel my subscription, since i had to cut some things for now, so I downgraded to free from Premium and, now Spotify won't even play any music whatsoever i...

Munchees

Visitor

5361 Views

5 replies

0 likes

Account
Free
Premium
  • 5361 Views
  • 5 replies
  • 0 likes

Cant change Country or Region

Hello, I have recently moved to Hawaii from the Mainland United States 3 weeks ago. My Spotify monile app was working just fine until this morning before it told me to change my Country or Region, however when I go to do that in my profile, I cannot ...

Casual Listener

...owever when I go to do that in my profile, I cannot it only lists USA as an option. Plan Free Country USA/Hawaii Device Samsung Galaxy S24 Ultra Operating System Android 15

Jose_M

Spotify Star

399 Views

3 replies

0 likes

Account
Free
Login
  • 399 Views
  • 3 replies
  • 0 likes

Superuser Contribution Login error, "Something went wrong"

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI am unable to log into my Spotify account. I log in using my Google account normally, but now, whenever I attempt to log in, it says "Oops! Something went wrong, please...

Casual Listener

Plan Free Country Canada Device Desktop Operating System Windows 10   My Question or Issue I am unable to log into my Spotify account. I log in using my Google account normally, but n...

josefarh

Regular

16362 Views

6 replies

0 likes

Free
Login
  • 16362 Views
  • 6 replies
  • 0 likes

Superuser Contribution Account exists, but can't login

Plan Free Country Japan Device MacBook Air M2 Operating System MacOS 15.4.1 My Question or Issue My original acc I made with my school gmail. However, suddenly, I can't login anymore. When I try to sign up again, it tells me that there already is an ...

Casual Listener

Plan Free Country Japan Device MacBook Air M2 Operating System MacOS 15.4.1   My Question or Issue My original acc I made with my school gmail. However, suddenly, I can't l...

Susan_GP

Moderator

685 Views

3 replies

0 likes

Free
Login
  • 685 Views
  • 3 replies
  • 0 likes

Cannot log into sccount, seems deactivated

PlanFreeCountryUSADevice Samsung S22Operating SystemAndroid latest My Question or IssueHello, I have emailed but received no response. I am trying to log into my Spotify account, but suddenly cannot. I sent a new email today to your support email add...

Casual Listener

Plan Free Country USA Device  Samsung S22 Operating System Android latest   My Question or Issue Hello, I have emailed but received no response. I am trying to log into my S...

Maxim

Spotify Star

450 Views

1 replies

0 likes

Account
Free
Login
  • 450 Views
  • 1 replies
  • 0 likes

Payment Failed While Subscribing to Spotify Premium (3-Month Free Trial)

Plan:Free (attempting to upgrade to Premium)Country:Sri LankaDevice:Windows 11 PCOperating System:Windows 11My Question or Issue:I attempted to subscribe to Spotify Premium under the 3-month free trial offer, but my payment failed. I received the mes...

Newbie

Plan: Free (attempting to upgrade to Premium) Country: Sri Lanka Device: Windows 11 PC Operating System: Windows 11 My Question or Issue: I attempted to subscribe to Spotify Premium under t...

Mgreen3

Casual Listener

1047 Views

4 replies

0 likes

Account
Free
Other
Premium
Subscription
  • 1047 Views
  • 4 replies
  • 0 likes