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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
76471 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
94309 Views
9 replies
2 likes
Plan: Free Country: Kenya Device: iPad Air, iPhone 14 Pro Max, Acer Nitro 5 AN515-53 Operating System: iPad OS 18.7.1, iOS 18.7.1, Windows 11 My Question or Issue:Hello. I recently relocated from Canada to Kenya. I had a student plan that started in ...
Plan: Free Country: Kenya Device: iPad Air, iPhone 14 Pro Max, Acer Nitro 5 AN515-53 Operating System: iPad OS 18.7.1, iOS 18.7.1, Windows 11 My Question or I...
Spotify Star
127 Views
3 replies
0 likes
So, after 3 years of premium i had to cancel my subscription, since i had to cut some things for now, so I downgraded to free from Premium and, now Spotify won't even play any music whatsoever including playlists or even regular radio music. So I'll ...
So, after 3 years of premium i had to cancel my subscription, since i had to cut some things for now, so I downgraded to free from Premium and, now Spotify won't even play any music whatsoever i...
Visitor
8064 Views
6 replies
0 likes
I have a free account and I tried resetting my password twice already - because spotify had logged off and I couldn't remember the password. Now I can't log in, it shows up "username or password incorrect". It does not open on my desktop (Macbook Pro...
I have a free account and I tried resetting my password twice already - because spotify had logged off and I couldn't remember the password. Now I can't log in, it shows up "username or password i...
Moderator
118 Views
1 replies
0 likes
Hi, my playlist got literally copied by some guy. The same title, photo, songs. I dont know what to do, i tried reporting to spotify and nothing happened yet. I feel like my playlist got stolen from me. Lmk if someone can help and knows what to do, Y...
Hi, my playlist got literally copied by some guy. The same title, photo, songs. I dont know what to do, i tried reporting to spotify and nothing happened yet. I feel like my playlist got stolen from ...
Composer
318 Views
3 replies
0 likes
I received an email to verify my account. However, when I click the verification link, the site asks me to sign in. After signing in, clicking the Sign in button just reloads the page and continues to prompt me to sign in, even though I’m already log...
I received an email to verify my account. However, when I click the verification link, the site asks me to sign in. After signing in, clicking the Sign in button just reloads the page and continues t...
Moderator
224 Views
1 replies
0 likes
Damn it! I had this post setup, not realizing that I wasn't logged in to this community. After I logged in, the site lost my original post, leaving me to retype it. Already the site is giving me trouble; and I have not had my account started for too ...
Damn it! I had this post setup, not realizing that I wasn't logged in to this community. After I logged in, the site lost my original post, leaving me to retype it. Already the site...
Casual Listener
280 Views
2 replies
0 likes
Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...
Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
Newbie
174137 Views
136 replies
7 likes
PlanFreeCountryPhilippines DevicePoco f6 Operating SystemAndroid 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many times.
Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing e...
Moderator
37943 Views
54 replies
8 likes
PlanFreeCountryIndia, but it doesn't matter.DeviceGoogle home mini Operating SystemAndroid My Question or Issuehttps://community.spotify.com/t5/Other-Podcasts-Partners-etc/GOOGLE-HOME-PLAYS-THE-WRONG-SONG-Song-Radio-AND-SPOTIFY-IS/m-p/4683337Same as ...
Plan Free Country India, but it doesn't matter. Device Google home mini Operating System Android My Question or Issue https://community.spotify.com/t5/Other-Podcasts-Partners-e...
Moderator
285 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceOne Plus Nord 5Operating SystemAndroid My Question or IssueSo, on my older account, when I play songs for a fixed amount of time, I cannot listen to a song of my own choice (i.e. by choosing one manually). In the same accoun...
Plan Free Country India Device One Plus Nord 5 Operating System Android My Question or Issue So, on my older account, when I play songs for a fixed amount of time, I cannot listen t...
Moderator
224 Views
1 replies
0 likes
I am using Spotify web and recently my account was deleted (I think) when i tried to log in it said that the password or email was wrong (That's impossible) I know my password. so i made a new account and after a day it got the same issue! when i tri...
I am using Spotify web and recently my account was deleted (I think) when i tried to log in it said that the password or email was wrong (That's impossible) I know my password. so i made a new accoun...
Casual Listener
2773 Views
6 replies
2 likes
I'm using the Spotify desktop app on a Windows 10 machine. I'm on the free plan and in the USA. A few months ago, I started having issues with my account where I would be listening to a song and then a random rap song would start playing. I don't lis...
I'm using the Spotify desktop app on a Windows 10 machine. I'm on the free plan and in the USA. A few months ago, I started having issues with my account where I would be listening to a s...
Casual Listener
3302 Views
5 replies
0 likes
PlanFree/PremiumCountryUnited States DeviceRoku 32” Television Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I still use my account, when I tried to change my password, neither my new password, nor my former pass...
Plan Free/Premium Country United States Device Roku 32” Television Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue How can I still u...
Spotify Star
174 Views
1 replies
0 likes
My Issue:Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out loud, don't tell me you can't control it. The freaking ...
My Issue: Your ads are dangerously loud. I get that you need to have ads to support the free version but the volume is CRIMINAL. You're going to damage someone's hearing. it's 2020 for crying out l...
Casual Listener
4430 Views
8 replies
14 likes
Hi Spotify.I signed up to the 3month premium trial on the 99c offer.Yet 2 months into the trial you have started charging me the normal premium monthly fee.How do i go about getting a refund? (and yes i have used that darn contact form numerous time ...
...een charging me monthly and NOT the free 3 month premium trial!.... grrrr! PSS: I have since reported this illegal activity to the Department of Fair Trading..
Visitor
3274 Views
17 replies
2 likes
PlanFreeCountryUnited States of AmericaDeviceAcer Chromebook 311My Question or IssueI have been using Spotify for around three months with no issue. However, starting this evening, my profile picture and display name have been constantly resetting. T...
Plan Free Country United States of America Device Acer Chromebook 311 My Question or Issue I have been using Spotify for around three months with no issue. However, starting this evening, my p...
Spotify Star
503 Views
3 replies
0 likes
So I have a free account for spotify that I made for my ps4. I can still use it on ps5 and such but because I can't access the email associated to make the spotify account. it's locked to just the PS devices. I would like to know if its possible for ...
So I have a free account for spotify that I made for my ps4. I can still use it on ps5 and such but because I can't access the email associated to make the spotify account. it's locked to just the P...
Spotify Star
212 Views
1 replies
0 likes
PlanFreeCountryBelgium, currently croatiaOperating SystemAndroidMy Question or IssueWhy can't I change my region if I am currently in the region I'm changing it to?
Plan Free Country Belgium, currently croatia Operating System Android My Question or Issue Why can't I change my region if I am currently in the region I'm changing it to?
Spotify Star
261 Views
1 replies
0 likes
Plan Free Country Canada Device Iphone 13, samsung Tv and Macbook air Operating System All of the above My Question or Issue:I'm currently writing this from my alternate account but just now around maybe 10:30pm EST I was logged out of my spotify acc...
Plan Free Country Canada Device Iphone 13, samsung Tv and Macbook air Operating System All of the above My Question or Issue: I'm currently writing this from my a...
Moderator
250 Views
1 replies
0 likes
PlanFree/PremiumCountry DeviceiPhone 16 PlusOperating System(iOS 10 My Question or Issue I am from the us and only have the free version of spotify. I want to buy premium for next week because I have long road trips ahead. However, since i am in spai...
Plan Free/Premium Country Device iPhone 16 Plus Operating System (iOS 10 My Question or Issue I am from the us and only have the free version of spotify. I want to b...
Spotify Star
338 Views
1 replies
0 likes
