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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • johnnie92
  • Visitor
  • 261384 Views
  • 787 replies
  • 81 likes
  • Account
  • 261384 Views
  • 787 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128323 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128323 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71369 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71369 Views
  • 63 replies
  • 8 likes

Superuser Contribution Cant rejoin correct family plan

My Question or Issue There was confusion about who was paying for the family account and I switched to the plan that ended up being cancelled and now I am being told I cannot rejoin the correct plan. I was literally on this plan for 4 years and on th...

  • Casual Listener
  • My Question or Issue   There was confusion about who was paying for the family account and I switched to the plan that ended up being cancelled and now I am being told I cannot rejoin the corr...
  • Egnacik1
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 165 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hola, necesito ayuda por favor!

Hola, Saludos! Mi nombre de usuario: '' jxxxxxxxx7 '' .. Tambien tuve otra cuenta creada por mi Facebook.. no imagine que al entra a mi cuenta PREMIUM! (jxxxxxxxx7) y darle Conectar con Facebook! esta sería sustituida por la cuenta FREE la cual fue c...

  • Newbie
  • Hola, Saludos! Mi nombre de usuario: '' jxxxxxxxx7 '' .. Tambien tuve otra cuenta creada por mi Facebook.. no imagine que al entra a mi cuenta PREMIUM! (jxxxxxxxx7) y darle Conectar con Facebook! est...
  • Vasil
  • Moderator
  • 2292 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2292 Views
  • 3 replies
  • 0 likes

Paying via O2 AND with a repeated card payment for 16 months 😭

Premium Account. UK. I've somehow only just realised that I've had a repeating monthly card payment running for 16 months whilst also paying for my premium account via my O2 mobile contract. Leads me to believe I may have two accounts running.. But I...

  • Visitor
  • Premium Account. UK.    I've somehow only just realised that I've had a repeating monthly card payment running for 16 months whilst also paying for my premium account via my O2 mobile con...
  • Jose_M
  • Spotify Star
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 141 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student verification with SheerID - nightmare

Hi, I am using Spotify Premium almost 2 years already, but two weeks ago I received an email to reverify my account and for some reason I didn’t succeed then. Today I decided to try again and I was shocked how bad my experience was again with this Sh...

Screenshot 2019-04-20 at 01.05.45.png
  • Casual Listener
  • Hi,   I am using Spotify Premium almost 2 years already, but two weeks ago I received an email to reverify my account and for some reason I didn’t succeed then. Today I decided to try ...
  • Lyubka
  • Moderator
  • 58355 Views
  • 10 replies
  • 4 likes
  • Premium
    Subscription
  • 58355 Views
  • 10 replies
  • 4 likes

Solved!! Why is Spotify forcing me to buy premium?

One of my top heard albums, suddenly became a premium feature. All the songs are greyed out and if I search it, it says "You have discovered a premium feature". It gives an option "Find how to listen to this song" and then redirects you to the premiu...

  • Casual Listener
  • One of my top heard albums, suddenly became a premium feature. All the songs are greyed out and if I search it, it says "You have discovered a premium feature". It gives an option "Find how to listen...
  • Freddyfred76
  • Visitor
  • 2627 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 2627 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution How do i rate a podcast

PlanFreeCountryAustraliaDevicehp computerOperating SystemWindows 10 My Question or Issuehow do i rate a podcast

  • Visitor
  • Plan Free Country Australia Device hp computer Operating System Windows 10   My Question or Issue how do i rate a podcast  
  • fraktalisman
  • Roadie
  • 45203 Views
  • 3 replies
  • 9 likes
  • Subscription
  • 45203 Views
  • 3 replies
  • 9 likes

How do I remove my credit card information?

I've just cancelled my premium subsciption and want to delete my credit card info. I've searched everywhere and couldn't find an option to do it.It seems like Spotify does not let you do it, and it's just horrible service!

  • Newbie
  • I've just cancelled my premium subsciption and want to delete my credit card info. I've searched everywhere and couldn't find an option to do it. It seems like Spotify does not let you do it, and it...
  • itsdanriley
  • Gig Goer
  • 69 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 69 Views
  • 2 replies
  • 0 likes

I m getting premium service but i didn't ask for it

PlanFreeCountryArgDeviceMotorola a12Operating SystemAndroid My Question or IssueMy account has recently changed to premium service, wich i enjoy, but didn't ask for it so i'm worried that i'm getting charged for it in anyway. Is it a publicitary camp...

  • Visitor
  • Plan Free Country Arg Device Motorola a12 Operating System Android   My Question or Issue My account has recently changed to premium service, wich i enjoy, but didn't ask for it so i'm...
  • itsdanriley
  • Gig Goer
  • 61 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
  • 61 Views
  • 2 replies
  • 0 likes

Superuser Contribution Walmart+

I am a Walmart+ customer and I saw online that I can get Spotify premium for 6 months for free and have the following code: [Moderator edit] Where do I add this code so I can change my basic plan to premium?

  • Visitor
  • I am a Walmart+ customer and I saw online that I can get Spotify premium for 6 months for free and have the following code: [Moderator edit] Where do I add this code so I can change my basic pla...
  • Lyubka
  • Moderator
  • 583 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 583 Views
  • 5 replies
  • 0 likes

Superuser Contribution Foreign currency fee charged for Australian account

PlanPremium DuoCountryAustraliaDevice(iPhone 8, MSI Windows 10 laptop, Macbook Pro late 2016)Operating System(iOS 10, macOS Mojave, Windows 10,etc.) My Question or IssueI changed to Duo Premium plan with payment method (PayPal linked to Australian CC...

  • Newbie
  • ...hanged to Duo Premium plan with payment method (PayPal linked to Australian CC).   I have for reasons unknown been charged a foreign transaction fee on my subscription amount (AU$15.99 + $0.40 f...
  • rokheli
  • Visitor
  • 1506 Views
  • 11 replies
  • 3 likes
  • Account
    Subscription
  • 1506 Views
  • 11 replies
  • 3 likes

Solved!! Kann ich aus einem FamilyAbo austreten?

Plan: PremiumFamilyCountry: Germany Hi, ist es möglich aus einem Premium FamilyAbo auszutreten, sich ein eigenes Premium Abo zu kaufen und Benutzername, Playlists und Follower mitzunehmen?Ist der Wechsel möglich, dass man von außen also keinen Unters...

  • Visitor
  • Plan: PremiumFamily Country: Germany     Hi, ist es möglich aus einem Premium FamilyAbo auszutreten, sich ein eigenes Premium Abo zu kaufen und Benutzername, Playlists und Fol...
  • adrian_oechsner
  • Roadie
  • 98 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paying too much

Why am I paying 12.99 for individual premium account when it should be 9.99? Cannot see any way to rectify being overcharged for plan I’m confirmed in.

  • Visitor
  • Why am I paying 12.99 for individual premium account when it should be 9.99? Cannot see any way to rectify being overcharged for plan I’m confirmed in.   
  • Alex
  • Moderator
  • 43 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 43 Views
  • 1 replies
  • 0 likes

Three different echo dots, three different accounts?

Hi There,I have a family spotify subscription and have added my son and my daughter. We all have echo dots in the same house. It seems that we can only stream to one device at a time or the same stream to all devices at once. Is there a way for each ...

  • Casual Listener
  • Hi There, I have a family spotify subscription and have added my son and my daughter. We all have echo dots in the same house.    It seems that we can only stream to one device at a t...
  • Billy-J
  • Spotify Star
  • 1434 Views
  • 7 replies
  • 0 likes
  • Subscription
  • 1434 Views
  • 7 replies
  • 0 likes

I don’t remember my email and password, how can I reset all?

PlanPremiumCountrySpainDeviceiPhone 14 pro Max My Question or IssueI have a premium plan and I don’t remember my email and the password and I would like to change for upgrade my plan to duo, there is any email or phone number to support contact? Than...

  • Newbie
  • Plan Premium Country Spain Device iPhone 14 pro Max   My Question or Issue I have a premium plan and I don’t remember my email and the password and I would like to change for upgrade my ...
  • Jose_M
  • Spotify Star
  • 77 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 77 Views
  • 1 replies
  • 0 likes

Superuser Contribution Conta desativada

Por que minha conta foi desativada,por uma cobrança não autorizada, dia 10/12/2022 cancelei minha assinatura, cuja foi perdida dia 01/01/2023, dia 02/01/2023 assinei no cartão de

  • Visitor
  • Por que minha conta foi desativada,por uma cobrança não autorizada, dia 10/12/2022 cancelei minha assinatura, cuja foi perdida dia 01/01/2023, dia 02/01/2023 assinei no cartão de 
  • Lyubka
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 107 Views
  • 1 replies
  • 0 likes

Solved!! Cancel my subscription through iTunes, will I lose my data?

I currently have a Spotify Premium plan paid through iTunes and need to cancel it in order to switch to a Premium Duo plan through Spotify. Will I lose all my music data, including playlists?

  • Visitor
  • I currently have a Spotify Premium plan paid through iTunes and need to cancel it in order to switch to a Premium Duo plan through Spotify. Will I lose all my music data, including playlists? 
  • TreyAnastasio
  • Spotify Star
  • 95 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 95 Views
  • 1 replies
  • 0 likes

Solved!! How can i change the location on which Spotify bases the recommended Concerts?

I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current location but the help pages like https://support.spo...

  • Newbie
  • I have a premium account and I noticed in the last email with recommended concerts for me, that they were all based on a city I lived in from 2018 to 2020. I would like to change this to my current l...
  • cgb223
  • Music Fan
  • 2244 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 2244 Views
  • 3 replies
  • 0 likes

Superuser Contribution Transfer from Google play music/youtube music to Spotify not possible? ( thumbs up playlist)

PlanFree/PremiumCountryUKDevicemultipleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been a long term user of google play music, and am now being forced over to youtube music ( which im not a fan of) so looking at a...

  • Regular
  • ...potify and use it in a same way, and take out a spotify premium subscription. However if this is not possible then it looks like i will have to stick with youtube music
  • Mwiseley
  • Casual Listener
  • 28918 Views
  • 13 replies
  • 1 likes
  • Account
    Other
    Subscription
  • 28918 Views
  • 13 replies
  • 1 likes

Solved!! Premium not working properly on my account

PlanPremium Family CountryPortugal Device(Redmi Note 11, iPhone 13, Redmi Note 9, personal laptop)Operating System(IOS, android 11, windows 10) Hi Spotify Community On the 16th of December 2022, I joined my family on a premium family plan (they were ...

  • Visitor
  •   Plan Premium Family   Country Portugal   Device (Redmi Note 11, iPhone 13, Redmi Note 9, personal laptop) Operating System (IOS, android 11, windows 10)   Hi Spotify...
  • Jose_M
  • Spotify Star
  • 1224 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1224 Views
  • 9 replies
  • 0 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

  • Visitor
  • Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet.  For the past 24 hours, my account has been logged into 3 times, all from completely different coun...
  • Billy-J
  • Spotify Star
  • 14995 Views
  • 3 replies
  • 7 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 14995 Views
  • 3 replies
  • 7 likes