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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Abraham_1104
  • Visitor
  • 386704 Views
  • 920 replies
  • 107 likes
  • Account
  • 386704 Views
  • 920 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1167372 Views
  • 119 replies
  • 111 likes
  • Account
  • 1167372 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 97720 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 97720 Views
  • 68 replies
  • 10 likes

Can I remove or hide "Made for you" content/suggestions? Some of them are really bad

PlanPremiumCountryUSADeviceiPhone 11, desktopOperating SystemiOS 14, Ubuntu 20.04LTS My Question or Issue"Made for you" in spotify is laughable and annoying.It is currently suggesting a "daily sports" podcast and has been for a while.I have never wat...

  • Newbie
  •     Plan Premium Country USA Device iPhone 11, desktop Operating System iOS 14, Ubuntu 20.04LTS   My Question or Issue "Made for you" in spotify is laughable and annoying. ...
  • peodepitte
  • Gig Goer
  • 10879 Views
  • 14 replies
  • 11 likes
  • Account
    Premium
    Subscription
  • 10879 Views
  • 14 replies
  • 11 likes

Reembolso

Esta tarde intenté contratar el servicio Premium, al ingresar mis datos financieros, me dió error y en una ventana que decía "No te preocupes, no se te ha hecho ningún cargo", lo volví a intentar y me volvió a aparecer el mismo cuadro de diálogo. Lo ...

  • Newbie
  • Esta tarde intenté contratar el servicio Premium, al ingresar mis datos financieros, me dió error y en una ventana que decía "No te preocupes, no se te ha hecho ningún cargo", lo volví a intentar y m...
  • 31gai3gfs5wlojvejmt6
  • Visitor
  • 1190 Views
  • 9 replies
  • 2 likes
  • Account
    Premium
    Subscription
  • 1190 Views
  • 9 replies
  • 2 likes

Superuser Contribution Cant Login using phone number

Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...

  • Visitor
  • Hello!   I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
  • Not applicable
  • 146877 Views
  • 119 replies
  • 6 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 146877 Views
  • 119 replies
  • 6 likes

Account Suspension

About 2 weeks ago, I received an email stating that my Spotify account got suspended. Here is the message I got in the email (see attached as well): "It has come to Spotify's attention that your account has engaged in unauthorized use in violation of...

  • Casual Listener
  • About 2 weeks ago, I received an email stating that my Spotify account got suspended.    Here is the message I got in the email (see attached as well):  "It has come to Spotify...
  • MiniGirlXo
  • Casual Listener
  • 2722 Views
  • 5 replies
  • 1 likes
  • Account
    Login
    Other
    Security
    Subscription
  • 2722 Views
  • 5 replies
  • 1 likes

Solved!! Charged twice

After upgrading to the family plan I'm being charged twice by Spotify, once by Spotify London for the family plan, once by Spotify Stockholm for the old premium account. I would like to contact Spotify before going to the bank to chargeback. Anybody ...

  • Regular
  • After upgrading to the family plan I'm being charged twice by Spotify, once by Spotify London for the family plan, once by Spotify Stockholm for the old premium account. I would like to contact Spoti...
  • Bittencourt
  • Spotify Star
  • 450 Views
  • 11 replies
  • 0 likes
  • Account
    Subscription
  • 450 Views
  • 11 replies
  • 0 likes

Cannot log in after first log out?! Cannot Reset password?

PlanShould be Premium / is free DeviceLaptopOperating SystemWindows 11 My Question or IssueDid I overwrite my account? Cannot log in. I just signed up for an spotify account. Then redeemed a gift card. Worked fine. I saved my password in password man...

  • Newbie
  • Plan Should be Premium / is free   Device Laptop Operating System Windows 11   My Question or Issue Did I overwrite my account? Cannot log in.   I just signed up for an spot...
  • Maxim
  • Spotify Star
  • 158 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 158 Views
  • 1 replies
  • 0 likes

military / first responder / medical discount

PlanPremiumCountryUSADeviceIphone 12Operating System(iOS 17)My Question or IssueI find it ridiculous with the number of other asks and requests that have been posted here that Spotify has done nothing to give first responders, military (active, reser...

  • Visitor
  • Plan Premium Country USA Device Iphone 12 Operating System (iOS 17) My Question or Issue I find it ridiculous with the number of other asks and requests that have been posted here that Spoti...
  • Maxim
  • Spotify Star
  • 63 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 63 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Artists Question: Not eligible to pitch song with release date 3 weeks in the future

Hi, I have my first song releasing in 3 weeks and have just claimed my Spotify Artist Page, but when I go to "Music" > "Upcoming Music" it says "Not eligible to pitch - pitch something that's never been streamed before". My release date is 3 weeks in...

  • Newbie
  • Hi,   I have my first song releasing in 3 weeks and have just claimed my Spotify Artist Page, but when I go to "Music" > "Upcoming Music" it says "Not eligible to pitch - pitch something th...
  • nahuzu
  • Casual Listener
  • 1692 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1692 Views
  • 5 replies
  • 0 likes

Superuser Contribution Taking my money and downgrading me to free???

PlanFree should be PremiumCountryGermanyDeviceN/AOperating SystemN/A My Question or IssueI got charged for premium (Family - master account), but my account is set to "Free" but paypal deducted the fee. please check my account

  • Newbie
  • Plan Free should be Premium Country Germany Device N/A Operating System N/A   My Question or Issue I got charged for premium (Family - master account), but my account is set to "Free" ...
  • Vasil
  • Moderator
  • 105 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 105 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Duo account manager change / audiobooks assigned to the wrong account

My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank account. With the rollout of audiobooks included with pre...

  • Casual Listener
  • My wife and I share a Spotify Duo account. When setting up our account and merging our individual accounts, we paid no mind to who would be the account manager as it's linked to our joint bank accoun...
  • robbwallacemedia
  • Visitor
  • 1498 Views
  • 9 replies
  • 4 likes
  • Other
    Premium
    Subscription
  • 1498 Views
  • 9 replies
  • 4 likes

Superuser Contribution cobro indebido

Cancele mi suscripcion premium el dia 13 de Febrero, y tengo un cobro en mi tarjeta de credito realizara por spotify el 17 de Febrero como Spotify P018047AE5 Stockholm por un monto de $4654 CLP , se verifico que la cuenta esta Free. Cobro indebido, p...

  • Newbie
  • Cancele mi suscripcion premium el dia 13 de Febrero, y tengo un cobro en mi tarjeta de credito realizara por spotify el 17 de Febrero como Spotify P018047AE5 Stockholm por un monto de $4654 CLP , se ...
  • felo85
  • Visitor
  • 7009 Views
  • 9 replies
  • 0 likes
  • Subscription
  • 7009 Views
  • 9 replies
  • 0 likes

How can I change my payment date on my account? I want to change it to the 1st of the month?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • kaworu_bloodpaw
  • Roadie
  • 89 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 89 Views
  • 1 replies
  • 0 likes

Solved!! How to change to Duo plan if already on a 12-month pre-paid Premium Individual account

PlanCurrently on Premium IndividualLooking to change to Duo plan CountryUK My Question or IssueI'm currently on a pre-paid 12-month Premium Individual plan (expiring Jan 2025). I wish to upgrade to a Duo plan, but can only see monthly payment options...

  • Casual Listener
  • ...xtra amount or a smaller monthly subscription cost)? Or can I only wait till my pre-paid period expires and start a new monthly subscription?   Many thanks in advance.
  • Maxim
  • Spotify Star
  • 152 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 152 Views
  • 3 replies
  • 0 likes

Solved!! I can't change my Country

Hello everyone,I have a problem with my account. I can not change the adress to my actuall. I made my Account in Bosnia, where I used to live. I live for more than a year in Germany and it's still not changed. I bought now the Premium duo, and I can ...

  • Casual Listener
  • Hello everyone, I have a problem with my account. I can not change the adress to my actuall. I made my Account in Bosnia, where I used to live. I live for more than a year in Germany and it's still ...
  • Maxim
  • Spotify Star
  • 130 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 130 Views
  • 5 replies
  • 0 likes

Solved!! 2-step verification?

Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet. For the past 24 hours, my account has been logged into 3 times, all from completely different countries. My account with THOUSANDS of songs liked I feel is ...

  • Visitor
  • Hi, just had my entire post be deleted thanks to my phone so I'm making this short and sweet.  For the past 24 hours, my account has been logged into 3 times, all from completely different coun...
  • LuckyDog69
  • Newbie
  • 21138 Views
  • 14 replies
  • 10 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 21138 Views
  • 14 replies
  • 10 likes

Solved!! Spotify Canceled my subscription and I don't know why

So, I got an email from spotify saying that my account has been canceled but I didn't cancel my subscription and I don't know what happened. Does anyone know what happened?

  • Regular
  • So, I got an email from spotify saying that my account has been canceled but I didn't cancel my subscription and I don't know what happened. Does anyone know what happened? 
  • Lizzie_williams33
  • Newbie
  • 398 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 398 Views
  • 4 replies
  • 0 likes

Cannot recover password for other user

PlanFamilyCountryNetherlandsDeviceOneplus Nord 3Operating SystemWindows 11 My Question or IssueI have a family plan and I can login on my primary account, but not with another account. For our Sonos system I made a user called 'Sonos'. Now I want to ...

  • Music Fan
  • Plan Family Country Netherlands Device Oneplus Nord 3 Operating System Windows 11   My Question or Issue I have a family plan and I can login on my primary account, but not with anothe...
  • Luan
  • Spotify Star
  • 300 Views
  • 14 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 300 Views
  • 14 replies
  • 0 likes

Spotify doesn't accept my payment methods as they are linked to my home country

PlanFree/PremiumCountryPeruDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueRecently Spotify asked me to update my country (I'm working in Peru). Now it won't accept ...

  • Visitor
  • Plan Free/Premium Country Peru Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Recently ...
  • Maxim
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 75 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Multiple listening profiles?

I have a premium account, USA. Is there a way to have multiple listening profiles with one premium account, or something similar? I listen to trance music while I'm working, but only because it doesn't distract me. I have no interest in listening to ...

  • Visitor
  • I have a premium account, USA.   Is there a way to have multiple listening profiles with one premium account, or something similar? I listen to trance music while I'm working, but only because...
  • Intyalle
  • Newbie
  • 24695 Views
  • 19 replies
  • 9 likes
  • Subscription
  • 24695 Views
  • 19 replies
  • 9 likes