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Spotify receipts with full name

Spotify receipts with full name

  1. Is it possible to get a receipt with my full name
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5 Replies

Hey @Warren7 ,

 

Thanks for coming to the Community.

 

The only receipts you can get can be found here: https://www.spotify.com/account/subscription/receipt/.

 

Keep in mind that those receipts can't be used for Tax Return purposes in most countries.

 

Hope this helps 🙂

MaximSpotify Star
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Hello,

 

I'm reviving this post since I am not able to be refunded without a clear mention of my Full name.

 

Can you do something about it ?

 

Regards

Hey @Yupiter,

 

Thanks for reaching out.

 

Can you please provide a bit more detail about your issue so we can help further? Have you already reached out to our Customer Support team regarding the refund?

 

Keep us posted.

MihailYModerator
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Hello and thank you for your reply,

I was not able to find a way to contact support except by posting here in
community and I don't want a refund.
I only ask for permitting us to get a receipt with our name explicitly
mentioned for each month or at least yearly.

Regards

Hi there @Yupiter,

 

Thanks for the reply.

 

As @Maxim has mentioned initially, we're not able to issue out receipts with your name on them. This is because, such information from your Spotify account is not included on the receipt. Our customer support team won't be able to issue any different kind of receipt from the one you can get on your account page/ receipts.  

 

The receipt does have a date/ amounts and indication of payment method.

 

Hope this clears things up.

AlexModerator
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