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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 422580 Views
  • 965 replies
  • 108 likes
  • Account
  • 422580 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1187199 Views
  • 119 replies
  • 116 likes
  • Account
  • 1187199 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 103790 Views
  • 70 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103790 Views
  • 70 replies
  • 10 likes

Superuser Contribution Transferring playlists

This is more of a suggestion. I really think spotify should allow users to trasnsfer playlists through accounts if both accounts accept. This would include its followers, album art, date added for each song and stuff like that. I have a really old pl...

  • Casual Listener
  • This is more of a suggestion.   I really think spotify should allow users to trasnsfer playlists through accounts if both accounts accept. This would include its followers,  album art, da...
  • MafeG
  • Spotify Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm the only one with this problem with the friendslist.

PlanDuoCountryUS Operating System(Windows 11 Dev Channel) My Question or IssueI have been having a problem with my friendslist and it seems that I am the only one with this issue as I tried searching up online on all websites, I even tried restarting...

  • Regular
  •   Plan Duo Country US   Operating System (Windows 11 Dev Channel)   My Question or Issue I have been having a problem with my friendslist and it seems that I am the only one ...
  • Kiril
  • Moderator
  • 1495 Views
  • 15 replies
  • 1 likes
  • Account
  • 1495 Views
  • 15 replies
  • 1 likes

Solved!! Company profile and verification

I would like to know whether there is an option to create a company account on Spotify and whether there are special conditions for brands / companies. I haven't found anything on the Spotify page, nor could Google help me. At the time it seems to me...

  • Newbie
  • I would like to know whether there is an option to create a company account on Spotify and whether there are special conditions for brands / companies. I haven't found anything on the Spotify page,...
  • MattSuda
  • Spotify Star
  • 17924 Views
  • 18 replies
  • 6 likes
  • Account
    Security
  • 17924 Views
  • 18 replies
  • 6 likes

Superuser Contribution Están haciendo mal uso de la tarjeta de crédito de mi esposa.

Me he puesto c¡en contacto con AYUDA via twitter, y me remitieron aqui, para que repitiera los pasos que segui via twitter, Inicio de conversación via twitter YO@SpotifyAyuda Hola, como se puede cancelar una suscripción, están haciendo mal uso de la ...

  • Newbie
  • Me he puesto c¡en contacto con AYUDA via twitter, y me remitieron aqui, para que repitiera los pasos que segui via twitter, Inicio de conversación via twitter   YO @SpotifyAyuda Hola, como se...
  • MafeG
  • Spotify Legend
  • 1988 Views
  • 5 replies
  • 1 likes
  • 1988 Views
  • 5 replies
  • 1 likes

I can’t find my artist profile on spotify for artist

Hello, my song was just released today and i want to claim my artist profile, but i cannot find my artist profile neither on the app or web browser. How can i fix this?

  • Casual Listener
  • Hello, my song was just released today and i want to claim my artist profile, but i cannot find my artist profile neither on the app or web browser. How can i fix this?
  • Billy-J
  • Spotify Star
  • 2219 Views
  • 6 replies
  • 1 likes
  • Account
    Login
  • 2219 Views
  • 6 replies
  • 1 likes

How do I unsubscribe from wrapped emails?

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueHow do I unsubscribe from wrapped emails? I don't want the spam and the Wrapped thing is pretty crappy. It also doesn't work on the Windows App.

  • Music Fan
  • Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue How do I unsubscribe from wrapped emails?  I don't want the spam and the Wrapped thing...
  • BobGohd
  • Music Fan
  • 479 Views
  • 2 replies
  • 0 likes
  • Account
  • 479 Views
  • 2 replies
  • 0 likes

Solved!! Are you charged tax in NY state/New York?

Hi everyone! If you're in New York state/NY, does Spotify charge you sales tax? And if so and it's not too much trouble, do you know what percentage? For some reason, Spotify is being sketchy and not sharing this information. Thank you so much, I rea...

  • Casual Listener
  • Hi everyone!   If you're in New York state/NY, does Spotify charge you sales tax? And if so and it's not too much trouble, do you know what percentage?    For some reason, Spotify ...
  • KeithGreene
  • Regular
  • 3051 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 3051 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Samsung Galaxy Watch - Login Problems

Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I got the watch for use in the gym. I bought a Samsung...

  • Casual Listener
  • Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to music offline - which was one of the main reasons I g...
  • Jeremy
  • Spotify Legend
  • 5420 Views
  • 4 replies
  • 0 likes
  • Premium
  • 5420 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to embed playlist 'unavailable in your country'

Hello, I'm unable to embed spotify playlists on a website. I created a custom playlist and generated an embed code. When I copy and upload the embedded code in a webpage it says "song is not available". For ANY song. Why is this happening? Arent we ...

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  • Casual Listener
  • Hello,   I'm unable to embed spotify playlists on a website. I created a custom playlist and generated an embed code.    When I copy and upload the embedded code in a webpage i...
  • MafeG
  • Spotify Legend
  • 684 Views
  • 3 replies
  • 0 likes
  • Other
  • 684 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I can't see what my friends are listening to on friend activity.

PlanPremiumCountryFinlandDevice(VivoBook_ASUSLaptop X421IAY_M413IA)Operating System(Windows 10, 64 bit) My Question or IssueHey! This been bugging me for while. I've tried to install the app few different times on my laptop but nothing. So i can't re...

  • Newbie
  •   Plan Premium Country Finland Device (VivoBook_ASUSLaptop X421IAY_M413IA) Operating System (Windows 10, 64 bit)   My Question or Issue Hey! This been bugging me for while. I've ...
  • scorpion2089
  • Newbie
  • 1446 Views
  • 2 replies
  • 0 likes
  • Account
  • 1446 Views
  • 2 replies
  • 0 likes

Superuser Contribution On Repeat and Repeat Rewind haven't updated since December 1

PlanFreeCountryCanadaDeviceMacbook Pro 2020Operating SystemMac OS X CatalinaSpotify VersionSpotify for macOS (Intel)1.1.73.517.gbef50fdb My IssueI've noticed that my "On Repeat" and "Repeat Rewind" pages haven't updated in a week (as of December 7) ....

  • Music Fan
  • Plan Free Country Canada Device Macbook Pro 2020 Operating System Mac OS X Catalina Spotify Version Spotify for macOS (Intel) 1.1.73.517.gbef50fdb   My Issue I've noticed that my "O...
  • Alex
  • Spotify Legend
  • 1448 Views
  • 13 replies
  • 1 likes
  • Account
  • 1448 Views
  • 13 replies
  • 1 likes

Superuser Contribution PlayStation connection (PS4,PS5)

Plane Premium Country Poland Device PlayStation 5 Operating System My Question or Issue Hi! I got problem connection my Spotify and PlayStation account. When i try to do that i got a message that my account is already connected with other one. I call...

  • Newbie
  • Plane   Premium   Country   Poland   Device   PlayStation 5   Operating System           My Question or Issue   Hi! I g...
  • Eni
  • Moderator
  • 476 Views
  • 1 replies
  • 0 likes
  • Account
  • 476 Views
  • 1 replies
  • 0 likes

Deactivated account

PlanDeactivated account: PremiumCountrySpain DeviceIphone and laptop I've received an email from Spotify notifying me my account was deactivated due to my bank did not authorize the payment. I contacted my bank and they never rejected that payment. I...

  • Visitor
  •   Plan Deactivated account: Premium Country Spain   Device Iphone and laptop   I've received an email from Spotify notifying me my account was deactivated due to my bank ...
  • Billy-J
  • Spotify Star
  • 501 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 501 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discover Weekly repeats every week

I've found several threads complaining about Discover Weekly or Release Radar repeating some tracks, but not about the entire list being recycled (except one in 2017 that was apparently fixed on Spotify's side). My Discover Weekly playlist has been t...

  • Roadie
  • I've found several threads complaining about Discover Weekly or Release Radar repeating some tracks, but not about the entire list being recycled (except one in 2017 that was apparently fixed on Spot...
  • Elena
  • Moderator
  • 443 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 443 Views
  • 1 replies
  • 0 likes

Unable to access premium account email & wish to cancel subscription

Premium accountUSA Samsung A71 5GAndroid Oreo I created a Premium account several years ago with an email address that I have since lost access to. I don't remember the password for the Spotify account and cannot reset my password since I can't acces...

  • Newbie
  • Premium account USA   Samsung A71 5G Android Oreo   I created a Premium account several years ago with an email address that I have since lost access to. I don't remember the password...
  • AdamDam
  • Spotify Star
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 329 Views
  • 1 replies
  • 0 likes

Superuser Contribution What happened to my existing prepaid credit with Premium Duo? It vanished!

PlanPremium DuoCountryDEDeviceIrrelevant - Account questionOperating SystemIrrelevant - Account question My Question or IssueHi, so my husband and I signed up for Premium Duo. He already had credit from a 99€ voucher (for a one year Premium subscript...

  • Casual Listener
  • Plan Premium Duo Country DE Device Irrelevant - Account question Operating System Irrelevant - Account question   My Question or Issue Hi, so my husband and I signed up for Premium Duo...
  • Jeremy
  • Spotify Legend
  • 394 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 394 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can to longer see sources of streams

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Question or Issue - I confirmed this was happening with some other artists as well, but S...

  • Roadie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My ...
  • MafeG
  • Spotify Legend
  • 376 Views
  • 1 replies
  • 0 likes
  • Other
  • 376 Views
  • 1 replies
  • 0 likes

One person Listening On Multiple devices at the same time

PlanPremium My Question or Issuetldr: Is One person Listening on Multiple Devices at the same time against terms of service?So I was reading the user guidelines and i was wondering something. According to guideline number 8("artificially increasing p...

  • Newbie
  • Plan Premium   My Question or Issue tldr: Is One person Listening on Multiple Devices at the same time against terms of service? So I was reading the user guidelines and i was wondering som...
  • Jose_M
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • Other
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change Language on Browser UI

The FAQ say that it will use the language the browser is set to, however that's not true.In my case I have it set to English, however I am getting one of the languages of my country, which is a language I don't speak. Can't find any way to change it....

  • Music Fan
  • The FAQ say that it will use the language the browser is set to, however that's not true. In my case I have it set to English, however I am getting one of the languages of my country, which is a lan...
  • Jeremy
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend and family cannot PLAY my shared playlist

PlanFree/Premium CountryCanada DeviceiPhone 8 PLus (or Macbook Air 2018)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have shared a couple of my playlists with my family. I am premium. They are premium. My playlists us...

  • Music Fan
  • Plan Free/Premium   Country Canada   Device iPhone 8 PLus (or Macbook Air 2018) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I h...
  • Ver
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Premium
  • 296 Views
  • 1 replies
  • 0 likes