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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • chukos
  • Casual Listener
  • 174811 Views
  • 187 replies
  • 13 likes
  • Account
    Free
  • 174811 Views
  • 187 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Gig Goer
  • 11566 Views
  • 6 replies
  • 11 likes
  • Security
  • 11566 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 516959 Views
  • 986 replies
  • 113 likes
  • Account
  • 516959 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126251 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126251 Views
  • 74 replies
  • 12 likes

Solved!! Conta com login por celular

Criei uma nova conta do Spotify, com login pelo celular. Existe algum meio de trocar o username e criar senha? O máximo que consegui foi colocar um endereço de e-mail, mas o usuário ficou um bem aleatório, queria trocar havendo a possibilidade.Desde ...

  • Visitor
  • Criei uma nova conta do Spotify, com login pelo celular. Existe algum meio de trocar o username e criar senha? O máximo que consegui foi colocar um endereço de e-mail, mas o usuário ficou um bem alea...
  • Bittencourt
  • Spotify Star
  • 577 Views
  • 3 replies
  • 0 likes
  • 577 Views
  • 3 replies
  • 0 likes

Get error when I try to log in on a new phone

Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my computer but not on the phone.

  • Casual Listener
  • Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my compu...
  • Billy-J
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't view some songs' lyrics on my account

PlanFreeCountryNetherlandsDevicePC, Samsung A31Operating SystemWindows, Android 12 My Question or IssueHi,something is wrong with my account that I can't view some songs' lyrics (for example GHORS by HIPHOPOLOGIST). I tried creating another account t...

  • Casual Listener
  • Plan Free Country Netherlands Device PC, Samsung A31 Operating System Windows, Android 12   My Question or Issue Hi, something is wrong with my account that I can't view some songs' l...
  • Eni
  • Moderator
  • 369 Views
  • 3 replies
  • 0 likes
  • Account
  • 369 Views
  • 3 replies
  • 0 likes

Superuser Contribution Lost basic data

Haven't opened my Spotify in 3 weeks time and today when i finally logged in to my account, I have lost all my followers and the only people following are the artists with almost more than half my playlists gone. THere a fix? DeviceACER Nitro 7Operat...

  • Visitor
  • Haven't opened my Spotify in 3 weeks time and today when i finally logged in to my account, I have lost all my followers and the only people following are the artists with almost more than half my pl...
  • Joan
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Quiero comprar el pack premium y me sale que es un error de tarjeta.

Hola. Hace días que quiero comprar el pack premium por 3 meses y sale que es un error de tarjeta, ya probé con 5 tarjetas más y sale el mismo error, la app la descargue de play story, ya no se que más hacer

  • Visitor
  • Hola. Hace días que quiero comprar el pack premium por 3 meses y sale que es un error de tarjeta, ya probé con 5 tarjetas más y sale el mismo error, la app la descargue de play story, ya no se que má...
  • Joan
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Move/merge Spotify Premium to the Family account

I have Spotify Premium account for a long time and a few months back created a Family account for my wife and kids. Is there any way to move/merge my private account to the Family?

  • Casual Listener
  • I have Spotify Premium account for a long time and a few months back created a Family account for my wife and kids. Is there any way to move/merge my private account to the Family?
  • Maxim
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 283 Views
  • 1 replies
  • 0 likes

[Q] Changing plan from Premium to Family

If I will upgrade my Premium plan to Family will I loose my presets like playlists, friends etc?

  • Casual Listener
  • If I will upgrade my Premium plan to Family will I loose my presets like playlists, friends etc?
  • Maxim
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 263 Views
  • 1 replies
  • 0 likes

Logging Into an Account

Hello! Three years ago, I did a collaboration with someone on Soundcloud and they have decided to post the song onto their Spotify. As of now, they go by a different artist name (which they have always changed throughout the years) and have made a re...

  • Newbie
  • Hello!   Three years ago, I did a collaboration with someone on Soundcloud and they have decided to post the song onto their Spotify. As of now, they go by a different artist name (which they ...
  • Maxim
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
  • 222 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I connected Spotify to Facebook account, it's been over 48 hours, my username has still not changed.

PlanPremiumCountryUSA DeviceBoth ASUS laptop and Iphone 7My Question or IssueExactly as the title says. I've realized I could change my username though Facebook, so I connected my Facebook to my Spotify. I've checked both Spotify and Facebook to make...

  • Newbie
  • Plan Premium Country USA   Device Both ASUS laptop and Iphone 7 My Question or Issue Exactly as the title says. I've realized I could change my username though Facebook, so I conne...
  • Not applicable
  • 417 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 417 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Playlist not playing in order

Hi. My Spotify is not playing songs in any order. I have got a playlist, but when i play a song in this it switches to a random song not in my playlist when the song is finished. I have tried to shuffle play too, but it still remains the same. It is ...

  • Casual Listener
  • Hi. My Spotify is not playing songs in any order. I have got a playlist, but when i play a song in this it switches to a random song not in my playlist when the song is finished. I have tried to shuf...
  • Eni
  • Moderator
  • 62488 Views
  • 24 replies
  • 1 likes
  • Account
  • 62488 Views
  • 24 replies
  • 1 likes

fui add ao premium familia. a cobrança do individual é cancelada?

Minha familia me adicionou ao premium familia. Eu tinha um plano individual antes e foi feita a migração. A cobrança do meu plano antigo deixa de ser feita automaticamente?

  • Newbie
  • Minha familia me adicionou ao premium familia. Eu tinha um plano individual antes e foi feita a migração. A cobrança do meu plano antigo deixa de ser feita automaticamente?
  • AdamDamon
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove song and edit name on Artist Spotify

I would like to remove song from my profile and edit profile name how can i do? (i have artist spotify)

  • Casual Listener
  • I would like to remove song from my profile and edit profile name how can i do?     (i have artist spotify)  
  • OscarDC
  • Moderator
  • 3129 Views
  • 3 replies
  • 0 likes
  • Account
  • 3129 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Impossible de modifier le pays

Plan Free Country FRANCE Device (iPhone SE, Samsung Galaxy J3, PC) Operating System (iOS 11, Android, Windows 10) Mon Problème : Bonjour, Depuis hier, il m'est impossible de me connecter sur mon compte Spotify. En effet le pays mentionné sur mon prof...

  • Casual Listener
  • Plan Free Country FRANCE Device (iPhone SE, Samsung Galaxy J3, PC) Operating System (iOS 11, Android, Windows 10)   Mon Problème : Bonjour, Depuis hier, il m'est impossible...
  • AmLu89
  • Casual Listener
  • 4430 Views
  • 9 replies
  • 2 likes
  • Account
  • 4430 Views
  • 9 replies
  • 2 likes

Superuser Contribution morning! i have paid premium subscription but somehow can't open the app

The app shows me the screen "your last payment didn't work" and i can't do anything to close it and to use the app

  • Visitor
  • The app shows me the screen "your last payment didn't work" and i can't do anything to close it and to use the app
  • MihailY
  • Moderator
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

The button for resetting the password isn't working on any device

I've received the message that my password has been reseted, but now I cannot change the password, because the buttons aren't clickable

  • Visitor
  • I've received the message that my password has been reseted, but now I cannot change the password, because the buttons aren't clickable
  • Billy-J
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

I can't redeem my gift codes as they don't apply to my account. I don't und

Am I not able to use the £30 worth of gift cards I have for my Spotify Family account by adding it to my balance? Otherwise I have £30 worth of codes I don't need.

  • Visitor
  • Am I not able to use the £30 worth of gift cards I have for my Spotify Family account by adding it to my balance? Otherwise I have £30 worth of codes I don't need.
  • Billy-J
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution can I get my 3 month free thru my Roku Stick? I already have the free

you sent me an e mail for the try Premium 3 months free. I already have an account and using the free with a Roku Stick. How can I get the 3 month free Premium through my Roku Stick?

  • Visitor
  • you sent me an e mail for the try Premium 3 months free. I already have an account and using the free with a Roku Stick. How can I get the 3 month free Premium through my Roku Stick?
  • Joan
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

je ne suis pas capable de m'abonner a spotify prenium

jessaie de me connecter a prenium mais cela ne fonctionne pas

  • Visitor
  • jessaie de me connecter a prenium mais cela ne fonctionne pas
  • Bittencourt
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes