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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8452 Views
  • 1 replies
  • 9 likes
  • Security
  • 8452 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475432 Views
  • 978 replies
  • 111 likes
  • Account
  • 475432 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1207949 Views
  • 119 replies
  • 117 likes
  • Account
  • 1207949 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119141 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119141 Views
  • 72 replies
  • 12 likes

Superuser Contribution Add to my spotify account my Anchor podcast

PlanFreeCountryItaly My Question or IssueI have a Spotify account where I have created my own playlists;after I made few podcasts on Anchor I decided to add them to Spotify;now they are on Spotify too, but they are not on my account, I mean, if I go ...

  • Visitor
  •   Plan Free Country Italy   My Question or Issue I have a Spotify account where I have created my own playlists; after I made few podcasts on Anchor I decided to add them to Spotify...
  • Alex
  • Spotify Legend
  • 4745 Views
  • 3 replies
  • 1 likes
  • Account
    Other
  • 4745 Views
  • 3 replies
  • 1 likes

If I make a new account and transfer, do my followers also transfer automatically?

I'd like to make a new account to change my username. If I do this, will both my account followers as well as my playlist followers transfer automatically? I would rather not refollow people and have to wait for them to follow me back again. I have s...

  • Newbie
  • I'd like to make a new account to change my username. If I do this, will both my account followers as well as my playlist followers transfer automatically? I would rather not refollow people and have...
  • DBS_Official
  • Newbie
  • 1099 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 1099 Views
  • 2 replies
  • 1 likes

Superuser Contribution How much data does the Spotify Connect feature use?

Say I'm on a 3/4G network on my phone and use the Connect feature to stream music to my desktop which is connected to the internet through a standard ethernet cable. Does the mobile app use as much (or more) data, or does it only send a track id or s...

  • Visitor
  • Say I'm on a 3/4G network on my phone and use the Connect feature to stream music to my desktop which is connected to the internet through a standard ethernet cable. Does the mobile app use as much (...
  • Lyubka
  • Moderator
  • 1753 Views
  • 3 replies
  • 0 likes
  • 1753 Views
  • 3 replies
  • 0 likes

Unir spotify premium con facebook

Hola tengo un problema, tengo una cuenta spotify premium con nombre de usuario lavluc y quisiera unirla con mi cuenta de Facebook pero no puedo porque al parecer tengo con Facebook otra cuenta diferente de prueba q no es premium, cuando trató de cone...

  • Casual Listener
  • Hola tengo un problema, tengo una cuenta spotify premium con nombre de usuario lavluc y quisiera unirla con mi cuenta de Facebook pero no puedo porque al parecer tengo con Facebook otra cuenta difere...
  • Strawberry7
  • Visitor
  • 2933 Views
  • 8 replies
  • 0 likes
  • 2933 Views
  • 8 replies
  • 0 likes

Superuser Contribution Educational pricing for faculty?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIs their a discount plan for educational faculty?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Is thei...
  • Dian
  • Spotify Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Anyone home?

How do I actually get ahold of someone that works at the company to downgrade or cancel my account?

  • Casual Listener
  • How do I actually get ahold of someone that works at the company to downgrade or cancel my account?
  • Eni
  • Moderator
  • 330 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Music From WebPlayer - Online. PLEASE HELP

Hello. Everything was fine until these past two months. Heres the problem: I listen to music on my computer and phone normally, the music then stops randomly and starts playing unknown music. The green tab on the bottom of the screen pops up and says...

  • Visitor
  • Hello. Everything was fine until these past two months. Heres the problem:   I listen to music on my computer and phone normally, the music then stops randomly and starts playing unknown music...
  • Yordan
  • Moderator
  • 225 Views
  • 2 replies
  • 1 likes
  • 225 Views
  • 2 replies
  • 1 likes

Superuser Contribution music stops

Music stops while I'm listening. Sometimes another song from a different singer starts and stops again.

  • Visitor
  • Music stops while I'm listening. Sometimes another song from a different singer starts and stops again.
  • Eni
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Random Playlist Added Without My Knowledge

PlanFreeCountryUnited StatesDeviceiPhone 7 128 GBOperating SystemiOS 12.2 My Question or IssueI’ve had a random playlist that doesn’t have any songs on it called memes by chill added to my library. Should I be concerned? Is there any way to find out ...

  • Casual Listener
  • Plan Free Country United States Device iPhone 7 128 GB Operating System iOS 12.2   My Question or Issue I’ve had a random playlist that doesn’t have any songs on it called memes by chi...
  • cezary-z
  • Visitor
  • 31831 Views
  • 7 replies
  • 2 likes
  • Account
    Free
    Other
  • 31831 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution On Repeat, Repeat Rewind, Daily Mix Playlists Not Updating

Plan: PremiumCountry: USA Devices: MacBook Air (13-inch, Early 2015), Samsung Galaxy S7Operating System: macOS Monterey (Version 12.1), Android Oreo (8.0.0)Spotify Version on Laptop: Spotify for macOS (Intel) 1.1.76.447.g11f432d8Spotify Version on Ph...

  • Casual Listener
  • Plan: Premium Country: USA   Devices: MacBook Air (13-inch, Early 2015), Samsung Galaxy S7 Operating System: macOS Monterey (Version 12.1), Android Oreo (8.0.0) Spotify Versi...
  • uchimoto
  • Newbie
  • 4872 Views
  • 2 replies
  • 1 likes
  • Account
    Premium
  • 4872 Views
  • 2 replies
  • 1 likes

Merch Points PopUp

Hi there I need some assistance. While I was streaming today, I received a pop-up notification in the mobile app. It advised me that I had points that I could use towards a purchase in an artists store. when I clicked on the link, it took me to a mer...

  • Visitor
  • Hi there I need some assistance. While I was streaming today, I received a pop-up notification in the mobile app. It advised me that I had points that I could use towards a purchase in an artists sto...
  • 364 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 364 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Web saying Incorrect Password, but password is correct

PlanFreeCountryUSADeviceMacbook air Early 2015Operating SystemWindows 10 (Chrome web version of Spotify)My Question or Issue Hello, please help! I am trying to log into Spotify on Chrome, but it continues to say my password is incorrect despite me ch...

  • Casual Listener
  • Plan Free Country USA Device Macbook air Early 2015 Operating System Windows 10  (Chrome web version of Spotify) My Question or Issue  Hello, please help! I am trying to log into ...
  • AlejaR
  • Moderator
  • 2011 Views
  • 4 replies
  • 0 likes
  • Account
  • 2011 Views
  • 4 replies
  • 0 likes

Affect on playlist when removing plan member

I need to remove my ex-husband from my plan. He is currently a Plan Member and I am the Plan Manager. If I do this, will he lose all of his playlists?!Thanks!

  • Visitor
  • I need to remove my ex-husband from my plan. He is currently a Plan Member and I am the Plan Manager. If I do this, will he lose all of his playlists?! Thanks!  
  • AdamDamon
  • Spotify Star
  • 487 Views
  • 1 replies
  • 0 likes
  • Premium
  • 487 Views
  • 1 replies
  • 0 likes

Suspicious activity

I've received 3 mails today about a suspicious attempt from log in my accountThe problem here is that are 3 different countries, and I've changed my password! But suddenly I received this mail saying:"HiTo protect your Spotify account, we've reset yo...

  • Visitor
  • I've received 3 mails today about a suspicious attempt from log in my account The problem here is that are 3 different countries, and I've changed my password!  But suddenly I received this ma...
  • Maxim
  • Spotify Star
  • 1702 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 1702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing accounts

I have been paying for my own single account Spotify, but just now decided to go in as a family but it's under my sister's name. I am on it and all good. But can't figure out how to deactivate my original one ( or if I even have too). Don't want to k...

  • Visitor
  • I have been paying for my own single account Spotify, but just now decided to go in as a family but it's under my sister's name. I am on it and all good. But can't figure out how to deactivate my ori...
  • Novy
  • Moderator
  • 367 Views
  • 1 replies
  • 1 likes
  • 367 Views
  • 1 replies
  • 1 likes

Superuser Contribution Got new phone…all my playlists are deleted…

Just upgraded my phone and I logged back into my account and it’s no longer premium….I’ve been paying for premium and had lots of playlists and my library is now totally empty. Is there a way to recover this? Tried to call someone but they don’t have...

  • Visitor
  • Just upgraded my phone and I logged back into my account and it’s no longer premium….I’ve been paying for premium and had lots of playlists and my library is now totally empty. Is there a way to reco...
  • Novy
  • Moderator
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed when trying to upgrade

PlanFree/PremiumCountryU.S.DeviceiPhone 12 Pro and PC Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am trying to upgrade to premium. I had two free accounts and canceled one then waited the given amount of time before ...

  • Visitor
  • Plan Free/Premium Country U.S. Device iPhone 12 Pro and PC  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am trying to upgrade to premium....
  • Dian
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
    Unlimited
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please add a Toggle User option on Desktop and Mobile apps.

We love our Family Plan, but my wife, kids, and I share multiple devices. It would be super duper fantastically awesome if you could add a way to switch between users who have logged in and have checked a box to Remember Me.

  • Newbie
  • We love our Family Plan, but my wife, kids, and I share multiple devices.  It would be super duper fantastically awesome if you could add a way to switch between users who have logged in and hav...
  • Dian
  • Spotify Legend
  • 298 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 298 Views
  • 1 replies
  • 1 likes

Superuser Contribution Deleting account with inactive gmail account

I had logged out my premium account to log in on a new device however was unable to log in as I can't remember the password. The email on the account is a gmail that I can't remember having, I tried requesting a new password but was not able to find ...

  • Newbie
  • I had logged out my premium account to log in on a new device however was unable  to log in as I can't remember the password. The email on the account is a gmail that I can't remember having, I ...
  • Dian
  • Spotify Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
  • 217 Views
  • 1 replies
  • 0 likes

Restoration of the removed account

Hi folks,I migrated from Russia in the spring but decided to pay my subscription from here (Serbia) only now. So when I've tried to log in, I've got a message, that an account bonded to mail address I used doesn't exist. And I am assured that I used ...

  • Newbie
  • Hi folks, I  migrated from Russia in the spring but decided to pay my subscription from here (Serbia) only now.  So when I've tried to log in, I've got a message, that an account bonded ...
  • 171 Views
  • 0 replies
  • 0 likes
  • Account
  • 171 Views
  • 0 replies
  • 0 likes