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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1479 Views
  • 0 replies
  • 7 likes
  • Security
  • 1479 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445176 Views
  • 970 replies
  • 108 likes
  • Account
  • 445176 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198717 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198717 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108074 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108074 Views
  • 70 replies
  • 11 likes

Solved!!Superuser Contribution Skipping to the Next Song or Stopping

Most of the issues I have had with Spotify, I have been able to trouble shoot and fix. Sometimes they are user error, sometimes something within the functioning of the Spotify app, and a few times, simply something I am trying to do that Spotify does...

  • Songwriter
  • Most of the issues I have had with Spotify, I have been able to trouble shoot and fix.  Sometimes they are user error, sometimes something within the functioning of the Spotify app, and a f...
  • Dian
  • Spotify Legend
  • 38588 Views
  • 4 replies
  • 5 likes
  • Other
  • 38588 Views
  • 4 replies
  • 5 likes

Superuser Contribution [Podcasts] Podcasts don’t show up in the search.

PlanPremiumCountryUkraineDevice(iPhone XOperating SystemiOS 13.6.1 My Question or IssueI can’t find podcasts. I am searching JRE, but it does not show up. There is no Podcast section in Search / Browse allIt is a big frustration to me, cause I joined...

  • Newbie
  •   Plan Premium Country Ukraine Device (iPhone X Operating System iOS 13.6.1   My Question or Issue I can’t find podcasts. I am searching JRE, but it does not show up. There is no...
  • fock_s-potty_fi
  • Visitor
  • 1433 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 1433 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Cant change password

PlanPremiumCountryGermanyDeviceGoogle CromeOperating SystemWindows 10 My Question or Issue I've got several E-Mails from Spotify that someone logged into my account.So i tryed to change the password but it doesn't work. Everytime when i want to confi...

  • Casual Listener
  • Plan Premium Country Germany Device Google Crome Operating System Windows 10   My Question or Issue   I've got several E-Mails from Spotify that someone logged into my account. ...
  • Vasil
  • Moderator
  • 671 Views
  • 1 replies
  • 0 likes
  • Account
  • 671 Views
  • 1 replies
  • 0 likes

Spotify thinks I'm abroad, even though I'm NOT abroad in my car

Hello. My plan is FreeCountryNorwayDeviceSpotify on xPeng G3My Question or IssueI have a similar issue as:https://community.spotify.com/t5/Accounts/Spotify-thinks-I-m-abroad-when-I-m-not/m-p/116870 I have not changed my country, its still Norway.I ha...

  • Casual Listener
  • Hello.   My plan is Free Country Norway Device Spotify on xPeng G3 My Question or Issue I have a similar issue as: https://community.spotify.com/t5/Accounts/Spotify-thinks-I-m-abroad-wh...
  • Maxim
  • Spotify Star
  • 492 Views
  • 5 replies
  • 0 likes
  • Login
  • 492 Views
  • 5 replies
  • 0 likes

Superuser Contribution Premium Account

I've had Spotify for a long time, signed up by email address. My Premium account was closed due to change of the credit card. But now I'm paying för Premium but my account says that I still just have Spotify free. I did try to log out and log in agai...

  • Newbie
  • I've had Spotify for a long time, signed up by email address. My Premium account was closed due to change of the credit card. But now I'm paying för Premium but my account says that I still just have...
  • Yordan
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • Premium
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play any Nirvana song

PlanFree/PremiumCountry US Device(iPhone 13 pro, iMac 21.5 late 2013, Macbook Air late 2015)Operating System(iOS 15, Windows 10, etc.) My Question I was listening Nirvana and then I can't play song

  • Casual Listener
  •   Plan Free/Premium Country US   Device (iPhone 13 pro, iMac 21.5 late 2013, Macbook Air late 2015) Operating System (iOS 15, Windows 10, etc.)   My Question  I was lis...
  • Dian
  • Spotify Legend
  • 622 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 622 Views
  • 4 replies
  • 0 likes

Superuser Contribution Someone Logged into my Account Through a TV

PlanPremiumCountryUSADeviceGoogle Cast (Name: Bedroom TV)My Question or IssueI just realized there is an extra device on my account that is a TV, I'm not logged into any TVs. I reset my password and also logged out everywhere but the TV is still ther...

  • Casual Listener
  •   Plan Premium Country USA Device Google Cast (Name: Bedroom TV) My Question or Issue I just realized there is an extra device on my account that is a TV, I'm not logged into any TVs. I ...
  • Dian
  • Spotify Legend
  • 1923 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 1923 Views
  • 3 replies
  • 0 likes

Superuser Contribution Charged a $30 fee?

I opened my bank statement and was charged a $30 fee? What is this for?

  • Newbie
  • I opened my bank statement and was charged a $30 fee? What is this for?
  • CarlosE
  • Moderator
  • 1308 Views
  • 8 replies
  • 0 likes
  • 1308 Views
  • 8 replies
  • 0 likes

I have a Spotify premium account through my Vodafone I want to leave Vodafone but keep my spotify

I have a Vodafone account with Spotify premium as part of the entertainment package. I want to leave Vodafone but keep my Spotify account and playlists. How can I do this safely? Vodafone want to charge me £10 per month to keep Spotify but I would ra...

  • Newbie
  • I have a Vodafone account with Spotify premium as part of the entertainment package. I want to leave Vodafone but keep my Spotify account and playlists. How can I do this safely? Vodafone want to cha...
  • Maxim
  • Spotify Star
  • 1875 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1875 Views
  • 1 replies
  • 0 likes

Multiple devices on an account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI would like a premium account. But use a work phone and private phone and a tesla. If i want...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I would...
  • Maxim
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
  • 222 Views
  • 1 replies
  • 0 likes

Deleted facebook and can't log in now

PlanPremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I recently deleted my facebook, which is how a created my spotify account many years ago...

  • Visitor
  • Plan Premium Country USA   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello, ...
  • Maxim
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Login
  • 244 Views
  • 1 replies
  • 0 likes

Sony Pre-Save AE Access Token Missing Error Message

Hello. When I try to pre-save an album or song through an official link posted by an artist, I just get an error that says “AE access token missing” and it says Sony Music above it. I created a new Spotify account just to see if it was an issue with ...

  • Casual Listener
  • Hello. When I try to pre-save an album or song through an official link posted by an artist, I just get an error that says “AE access token missing” and it says Sony Music above it. I created a new S...
  • Maxim
  • Spotify Star
  • 408 Views
  • 3 replies
  • 1 likes
  • 408 Views
  • 3 replies
  • 1 likes

Superuser Contribution Problem of email adress

I have 2 email addresses. One I no longer use or have access to. My Problem is it's a Premium account. My new email I can not put the premium account on. Some help me please

  • Newbie
  • I have 2 email addresses. One I no longer use or have access to. My Problem is it's a Premium account. My new email I can not put the premium account on. Some help me please
  • CarlosE
  • Moderator
  • 614 Views
  • 3 replies
  • 1 likes
  • 614 Views
  • 3 replies
  • 1 likes

Superuser Contribution i've received an Infringement notice

last Friday, I received an Infringement notice emailMy account has been suspended without notice.I do not know at all what I am accused of and I wish to contest this banishment because I have not done any action that does not respect the terms of the...

  • Casual Listener
  • last Friday, I received an Infringement notice email My account has been suspended without notice. I do not know at all what I am accused of and I wish to contest this banishment because I have not...
  • Ouestrack
  • Casual Listener
  • 584 Views
  • 4 replies
  • 0 likes
  • 584 Views
  • 4 replies
  • 0 likes

Multiple profile for the same person

Hi, I make music under Escvped and there's actually 2 profile for the same name is it possible to merge the two into one thanks!https://open.spotify.com/artist/65qu6p9Aqjwgnl1ltXPzpW?si=wwwPQX5ISuytXJqPn_9IGQ https://open.spotify.com/artist/7xISapCrx...

  • Newbie
  • Hi,   I make music under Escvped and there's actually 2 profile for the same name is it possible to merge the two into one thanks! https://open.spotify.com/artist/65qu6p9Aqjwgnl1ltXPzpW?si=...
  • AdamDamon
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 294 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No response from Spotify-Support

Update: Problem solved! .. Thank´s!! (Support came back to me a day after I wrote the message!) Hej there, for already three weeks I have problems with my spotify. I´m paying for premium, but my premiund -and also my playlists- are gone. I know, ther...

  • Casual Listener
  • Update: Problem solved! .. Thank´s!! (Support came back to me a day after I wrote the message!)     Hej there,   for already three weeks I have problems with my spotify. I´m ...
  • isa86
  • Regular
  • 5836 Views
  • 44 replies
  • 2 likes
  • Premium
  • 5836 Views
  • 44 replies
  • 2 likes

Superuser Contribution Adding unwanted suggestions to “now playing“

Spotify Keeps adding suggested tracks to my “now playing” playlists, songs from my own compiled playlist that is. A moderator says this is a feature of the free version. However I have a premium account and this still takes place. So if you can help,...

  • Casual Listener
  • Spotify Keeps adding suggested tracks to my “now playing” playlists, songs from my own compiled playlist that is. A moderator says this is a feature of the free version. However I have a premium acco...
  • OscarDC
  • Moderator
  • 1571 Views
  • 10 replies
  • 1 likes
  • iOS
    Playlists
  • 1571 Views
  • 10 replies
  • 1 likes

Superuser Contribution Library Disappeared

I opened up my account and everything was gone. Now I’m back to free but being charged for premium. What happened?

  • Casual Listener
  • I opened up my account and everything was gone. Now I’m back to free but being charged for premium. What happened?
  • OscarDC
  • Moderator
  • 925 Views
  • 1 replies
  • 0 likes
  • 925 Views
  • 1 replies
  • 0 likes

Old email account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) I Signed up for a free account a few years ago with a email address that no longer exists but I forgot about it, ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I Signed up for a free accoun...
  • MauriceMV
  • Spotify Star
  • 673 Views
  • 1 replies
  • 0 likes
  • Account
  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a family subscription: my child forgot her login details

I have a family subscription: I am able to see that my child is still under my plan. She logged out and forgot her login credentials. which email she used, which password she used. Is there a way i can find this out? She has a lot of music saved on t...

  • Visitor
  • I have a family subscription: I am able to see that my child is still under my plan. She logged out and forgot her login credentials. which email she used, which password she used. Is there a way i c...
  • Yordan
  • Moderator
  • 4690 Views
  • 3 replies
  • 1 likes
  • Account
    Login
  • 4690 Views
  • 3 replies
  • 1 likes