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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • facemat
  • Newbie
  • 154372 Views
  • 174 replies
  • 12 likes
  • Account
    Free
  • 154372 Views
  • 174 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10523 Views
  • 3 replies
  • 10 likes
  • Security
  • 10523 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 505381 Views
  • 985 replies
  • 112 likes
  • Account
  • 505381 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124248 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124248 Views
  • 74 replies
  • 12 likes

Solved!!Superuser Contribution Podcat not found

PlanPremiumCountryItalyDeviceAllOperating SystemAll My Question or IssueThis podcat https://open.spotify.com/show/7czXJOvl7o3OqTQ95xEltS is not visible to my account. If i open this page without authentication i see the podcast, but if i login into i...

  • Regular
  • Plan Premium Country Italy Device All Operating System All   My Question or Issue This podcat https://open.spotify.com/show/7czXJOvl7o3OqTQ95xEltS is not visible to my account.  ...
  • grandeemme
  • Regular
  • 823 Views
  • 7 replies
  • 0 likes
  • Account
    Other
  • 823 Views
  • 7 replies
  • 0 likes

Charged for free account

Chatted with someone before and they said refund would take about 2 weeks, have not received refund yet

  • Visitor
  • Chatted with someone before and they said refund would take about 2 weeks, have not received refund yet
  • Maxim
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Artists

Sorry if I sound stupid or ignorant, but i trying to decide if i want to purchase a Spotify Premium membership. I was wondering what artists weren't on Spotify? If you could help me out, and list some of the big/famous artists that arent on Spotify.....

  • Newbie
  • Sorry if I sound stupid or ignorant, but i trying to decide if i want to purchase a Spotify Premium membership. I was wondering what artists weren't on Spotify? If you could help me out, and list som...
  • klipzy88
  • Newbie
  • 863 Views
  • 6 replies
  • 0 likes
  • 863 Views
  • 6 replies
  • 0 likes

Superuser Contribution I cannot get password reset email...

Please help me, this is the situation:I made a free spotify account with my goggle email on macbook. I'm living in china, so I used vpn to create the account. I I restarted my phone and my account has been logged out from my phone, but I can't log in...

  • Newbie
  • Please help me, this is the situation: I made a free spotify account with my goggle email on macbook. I'm living in china, so I used vpn to create the account. I I restarted my phone and my account ...
  • AlejaR
  • Moderator
  • 447 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 447 Views
  • 1 replies
  • 0 likes

some nummers don't play

i see the nummer but it is darker and when i klick on it it says 'this content is not available'

  • Visitor
  • i see the nummer but it is darker and when i klick on it it says 'this content is not available'
  • Billy-J
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Why was the podcast I uploaded not published?

I'm Saygın Yiğit from Turkey. I uploaded a podcast about 17 hours ago. I entered the RSS link, but the podcast I uploaded is still not published. Please help me as soon as possible. I've been waiting for hours.It's my RSS link;https://media.rss.com/s...

  • Casual Listener
  • I'm Saygın Yiğit from Turkey. I uploaded a podcast about 17 hours ago. I entered the RSS link, but the podcast I uploaded is still not published. Please help me as soon as possible. I've been wai...
  • Billy-J
  • Spotify Star
  • 775 Views
  • 5 replies
  • 0 likes
  • 775 Views
  • 5 replies
  • 0 likes

Can't find my premium account with all of my liked songs

PremiumFrance XIOMI My Question or IssueI had an account with my payment details but cant find it now, though still paying**bleep** or **bleep**payment details ends with 0445

  • Visitor
  •  Premium France    XIOMI   My Question or Issue I had an account with my payment details but cant find it now, though still paying **bleep** or  **bleep** payme...
  • Billy-J
  • Spotify Star
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
  • 206 Views
  • 1 replies
  • 0 likes

byte av gammal meiladress

den gamla mailadressen har varit redacted. Jag vill ha den mailadress som jag använder idag. Går detta att ordna?? [edit - removed personal information]

  • Visitor
  • den gamla mailadressen har varit redacted. Jag vill ha den mailadress som jag använder idag. Går detta att ordna??   [edit - removed personal information]
  • Billy-J
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Someone keeps using my spotify

I ex keeps using my spotify through our old alexa device. I keep changing my password and logging out on all devices but some how it keeps reconnecting to him. How do i stop this without getting rid of this account all together. It's bad enough as it...

  • Visitor
  • I ex keeps using my spotify through our old alexa device. I keep changing my password and logging out on all devices but some how it keeps reconnecting to him. How do i stop this without getting rid ...
  • Billy-J
  • Spotify Star
  • 340 Views
  • 1 replies
  • 0 likes
  • Account
  • 340 Views
  • 1 replies
  • 0 likes

Cannot update country and card information

When change country - the page offering to choose the plan. I’m choosing, but the page is coming back to the beginning and don’t open the card information form. What should I do? Really tricky

  • Visitor
  • When change country - the page offering to choose the plan. I’m choosing, but the page is coming back to the beginning and don’t open the card information form. What should I do? Really tricky
  • Billy-J
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

I want to restrict people from downloading or adding their own playlist

I want to restrict people from downloading or adding their own playlist under my account. Although i have a family plan, I don't want to give them their own account. Is this possible to restrict what they download and playlist they add? Like I only w...

  • Visitor
  • I want to restrict people from downloading or adding their own playlist under my account. Although i have a family plan, I don't want to give them their own account. Is this possible to restrict wh...
  • Billy-J
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Charged twice: For Spotify Duo and another R60 charge

I've got charged twice. R90 for Spotify Duo and R60. What does this other charge means?

  • Casual Listener
  • I've got charged twice. R90 for Spotify Duo and R60. What does this other charge means?
  • Not applicable
  • 468 Views
  • 6 replies
  • 0 likes
  • 468 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify only lets me play techno now.

I always (Last 5 years of so) shuffle play from Liked Songs. Yesterday, out of nowhere, it skipped from a song in my Liked Songs to some techno music which I never listen to. Today I noticed like 30 techno songs added to my Liked Songs. I deleted the...

  • Newbie
  • I always (Last 5 years of so) shuffle play from Liked Songs. Yesterday, out of nowhere, it skipped from a song in my Liked Songs to some techno music which I never listen to. Today I noticed like 30 ...
  • Alex
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • Premium
  • 359 Views
  • 1 replies
  • 0 likes

charged for free service?

good evening,i found two payments to spotify in my account but i'm using the free version of spotify.In the account section of my profile i find my free abo and nothing else.also there are no receipts to be found.any advice? thanks,adam

  • Visitor
  • good evening, i found two payments to spotify in my account but i'm using the free version of spotify.In the  account section of my profile i find my free abo and nothing else.also there are no...
  • Billy-J
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • Account
  • 160 Views
  • 1 replies
  • 0 likes

Spotify Followers Have Disappeared

Hi there! Our band's Spotify followers have just disappeared. We maintain 4-5k monthly listeners, and have grown to about 816 followers as of 4/29/2022. On 4/30/2022 we dropped from 816 to 22 followers. This just isn't possible. Could we get help res...

  • Newbie
  • Hi there!   Our band's Spotify followers have just disappeared. We maintain 4-5k monthly listeners, and have grown to about 816 followers as of 4/29/2022. On 4/30/2022 we dropped from 816 to 2...
  • Tunesbyalex
  • Visitor
  • 1432 Views
  • 3 replies
  • 0 likes
  • Account
  • 1432 Views
  • 3 replies
  • 0 likes

Lost all my songs Spotify deactivates your Account instead of switching to Free if payment fails

This is pretty disgusting. After years of being a paying Premium customer with occasional few month long breaks usually after a payment failed due to insufficent balance just as now, it now doesn't switch to Spotify Free anymore but instead deactivat...

  • Casual Listener
  • This is pretty disgusting. After years of being a paying Premium customer with occasional few month long breaks usually after a payment failed due to insufficent balance just as now, it now doesn't s...
  • Billy-J
  • Spotify Star
  • 584 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Security
  • 584 Views
  • 3 replies
  • 0 likes

Superuser Contribution facebook auth account blocked how to log in now?

PlanPremiumDevicePCOperating SystemWindows 11 My Question or Issue My Facebook account which i used to connect to spotify got hacked and blocked. How can I connect to spotify without the Facebook account? I still have an active subscription

  • Casual Listener
  •   Plan Premium Device PC Operating System Windows 11   My Question or Issue   My Facebook account which i used to connect to spotify got hacked and blocked. How can I connect...
  • Alex
  • Spotify Legend
  • 604 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 604 Views
  • 3 replies
  • 0 likes

Multiple Emails Allowed on One Account (US$9.99)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I know if my daughter is still using my account? She was supposed to set-up her own ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System     (iOS 10, Android Oreo, Windows 10,etc.)   My Question o...
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Account
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Promoción 3 meses PREMIUM

Acabo de adquirir el plan Premium Familiar por U$.9.99 pero de una vez me cobraron, y no me indican que me darán los 3 meses gratis ofrecidos. PlanPrimaPaísGuatemalaDispositivoiPhone 7Sistema operativoiOS 15 Mi pregunta o problema No me enviaron ning...

  • Visitor
  • Acabo de adquirir el plan Premium Familiar por U$.9.99 pero de una vez me cobraron, y no me indican que me darán los 3 meses gratis ofrecidos.  Plan Prima País Guatemala Dispositivo iPhone...
  • Elena
  • Moderator
  • 420 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution want to change country AND plan, but seems not possible

PlanI had Family, wanted Duo, now I'm free as I couldn't make the changeCountryWas Argentina, want to change to SpainDevicewebOperating Systemwindows My Question or IssueAs I moved from Argentina to Spain and now we are a family of 2, I wanted to cha...

  • Newbie
  •   Plan I had Family, wanted Duo, now I'm free as I couldn't make the change Country Was Argentina, want to change to Spain Device web Operating System windows   My Question or Iss...
  • Elena
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 228 Views
  • 1 replies
  • 0 likes