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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 450 Views
  • 0 replies
  • 7 likes
  • Security
  • 450 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 440662 Views
  • 968 replies
  • 108 likes
  • Account
  • 440662 Views
  • 968 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195807 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195807 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106995 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106995 Views
  • 70 replies
  • 11 likes

On a premium family plan, can I have 2 accounts with the same email address? How do I set that up?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 474 Views
  • 1 replies
  • 0 likes
  • Account
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got a new phone and I can't get into my old Spotify account.

I have a premium account, but I can't get into it on my new phone. I had to create this account just to be able to get on here and try to get in contact with someone.

  • Visitor
  • I have a premium account, but I can't get into it on my new phone. I had to create this account just to be able to get on here and try to get in contact with someone.
  • Monicadonio
  • Visitor
  • 300 Views
  • 2 replies
  • 0 likes
  • 300 Views
  • 2 replies
  • 0 likes

Account

Hello there, I’ve been using Spotify for about a year now. Just last week or two weeks ago perhaps I started experiencing problems logging into my account. At first I didn’t think much of it because Spotify usually kicks me out of my account but afte...

  • Visitor
  • Hello there, I’ve been using Spotify for about a year now. Just last week or two weeks ago perhaps I started experiencing problems logging into my account. At first I didn’t think much of it because ...
  • Luan
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta duplicada

Por favor! Necesito que me den una solución. Mi cuenta se duplicó y contacté por correo al soporte pero tardan mucho. Llevo 4 días esperando y no pueden ayudarme. Comienzo a ponerme nervioso e insisto en que su atención es pésima. Me están decepciona...

  • Visitor
  • Por favor! Necesito que me den una solución. Mi cuenta se duplicó y contacté por correo al soporte pero tardan mucho. Llevo 4 días esperando y no pueden ayudarme. Comienzo a ponerme nervioso e insist...
  • AndresM
  • Spotify
  • 1630 Views
  • 6 replies
  • 0 likes
  • 1630 Views
  • 6 replies
  • 0 likes

Account deactivated for no reason

I have a student premium account. On Monday night, I got 2 emails, one saying that my account was deactivated for "fraudulent activity" (???) and one saying that I cancelled my premium subscription. This isn't the first time this has happened- it als...

  • Regular
  • I have a student premium account. On Monday night, I got 2 emails, one saying that my account was deactivated for "fraudulent activity" (???) and one saying that I cancelled my premium subscription. ...
  • 238 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 238 Views
  • 0 replies
  • 0 likes

Superuser Contribution more than one account I have 2 accounts paid for by Spark telecom in NZ

I have 2 accounts paid for by Spark telecom in New Zealand (my wife and myself phone accounts), as a promotion - BUT I am also being charged monthly for that (or another) Premium account? the full price directly by Spotify?Please advise how I can get...

  • Visitor
  • I have 2 accounts paid for by Spark telecom in New Zealand (my wife and myself phone accounts), as a promotion - BUT I am also being charged monthly for that (or another) Premium account? the full pr...
  • Alex
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Card expired and restarted my family account, but all accounts have been deleted

Hi, My credit card expired and I restarted my family account, but the other linked accounts are deleted. How do I get these back so I don't have to recreate playlists, etc?

  • Newbie
  • Hi,   My credit card expired and I restarted my family account, but the other linked accounts are deleted. How do I get these back so I don't have to recreate playlists, etc?
  • Keaskin
  • Newbie
  • 896 Views
  • 7 replies
  • 0 likes
  • 896 Views
  • 7 replies
  • 0 likes

Solved!! Changing my current email address to my previous email

PlanPremium FamilyCountryCanada Device(iPhone 12 Pro Max, MacBook Air 2019)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had two account before,Free Spotify (with email address 1.0)Premium Family (with email address 2....

  • Newbie
  • Plan Premium Family Country Canada   Device (iPhone 12 Pro Max, MacBook Air 2019) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had two a...
  • syatestc
  • Casual Listener
  • 915 Views
  • 6 replies
  • 0 likes
  • Account
  • 915 Views
  • 6 replies
  • 0 likes

I'm trying to add my current account to my crome book.

I keep getting Infomation on starting a new account. I had this issue when I switched cell phones. I did get the help I needed. However, I do not recall what I needed to do.

  • Visitor
  • I keep getting Infomation on starting a new account. I had this issue when I switched cell phones. I did get the help I needed. However, I do not recall what I needed to do.
  • Maxim
  • Spotify Star
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

How do I change my name on my account?

I need to change from my married name back to my maiden name and will be wanting to change my bank payment details when get my new account.

  • Visitor
  • I need to change from my married name back to my maiden name and will be wanting to change my bank payment details when get my new account.
  • Maxim
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Can I re-use my deleted account email to make a new account ?

So I've got introduced to Spotify by a friend of mine and I have created an account since like 3-4 something years ago but haven't even use Spotify for once and I wonder can I delete my account and like cut all connections with all of my other accoun...

  • Newbie
  • So I've got introduced to Spotify by a friend of mine and I have created an account since like 3-4 something years ago but haven't even use Spotify for once and I wonder can I delete my account and l...
  • Maxim
  • Spotify Star
  • 8631 Views
  • 1 replies
  • 0 likes
  • 8631 Views
  • 1 replies
  • 0 likes

Hi i changed my country settings, but spotify still says that i didnt

I changed my location cuz i moved, but it still says that i didnt n i need to go to spotify.com. I went there n location is changed there. Then i went to spotify app n it still says the same. Please help

  • Visitor
  • I changed my location cuz i moved, but it still says that i didnt n i need to go to spotify.com. I went there n location is changed there. Then i went to spotify app n it still says the same. Please ...
  • Maxim
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Cant login into my account

I've created my account somewhere in 2018 - 2019. It uses this email scorpion.valder@yahoo.com.But since april 17th of this year i cannot acces it. Even when i press "forgot your password?" and write email i wrote above, it says that user with this e...

  • Visitor
  • I've created my account somewhere in 2018 - 2019. It uses this email scorpion.valder@yahoo.com. But since april 17th of this year i cannot acces it. Even when i press "forgot your password?" and wri...
  • Maxim
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution February Royalties

Hello EverybodyI'm Label Owner and i want to ask a question. Don't know where to really ask that question.Spotify haven't paid yet royalties for febrauary , march and april.Anybody have idea why and when they will pay royalties?Are here any Label Own...

  • Casual Listener
  • Hello Everybody I'm Label Owner and i want to ask a question.   Don't know where to really ask that question. Spotify haven't paid yet royalties for febrauary , march and april. Anybody hav...
  • Alex
  • Spotify Legend
  • 2462 Views
  • 15 replies
  • 0 likes
  • 2462 Views
  • 15 replies
  • 0 likes

Superuser Contribution premium still playing adds

I have changed countries and changed account to premium, yet my laptop says that I am still on free and when I play music it still plays adds

  • Casual Listener
  • I have changed countries and changed account to premium, yet my laptop says that I am still on free and when I play music it still plays adds
  • AndresM
  • Spotify
  • 233 Views
  • 3 replies
  • 0 likes
  • 233 Views
  • 3 replies
  • 0 likes