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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8692 Views
  • 1 replies
  • 9 likes
  • Security
  • 8692 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 477788 Views
  • 979 replies
  • 111 likes
  • Account
  • 477788 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209794 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209794 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119853 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119853 Views
  • 72 replies
  • 12 likes

Can't join Premiun Duo

I had payment issues and I accidentally signed up with new account (forgot that I had signed up earlier with Facebook) and sent new Duo request to my boyfriend. Now I can't invite him back to old Duo account. Can we do anything or does he really have...

  • Newbie
  • I had payment issues and I accidentally signed up with new account (forgot that I had signed up earlier with Facebook) and sent new Duo request to my boyfriend. Now I can't invite him back to old Duo...
  • Luan
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 229 Views
  • 1 replies
  • 0 likes

Same account 2 different smartphone

I tried to use my account on my second smartphone but doesnt work, even if i click on a playlist of spotify the message that I read is "this playlist is empty, come back on the homepage"Is it possible to use my account on my business smartphone? I do...

  • Casual Listener
  • I tried to use my account on my second smartphone but doesnt work, even if i click on a playlist of spotify the message that I read is "this playlist is empty, come back on the homepage" Is it possi...
  • Luan
  • Spotify Star
  • 295 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 295 Views
  • 3 replies
  • 0 likes

Superuser Contribution Where is the setting to turn video podcasts off please?

Hello, I have a family subscription, I have looked high and low, searched far and wide and yet I cannot find the button to turn off video podcasts. I'm not against video podcasts generally speaking, but we only allow them on the family TV where the c...

  • Regular
  • Hello,    I have a family subscription, I have looked high and low, searched far and wide and yet I cannot find the button to turn off video podcasts.    I'm not against video...
  • AlejaR
  • Moderator
  • 372 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 372 Views
  • 3 replies
  • 1 likes

Issues with Premium Account

The username on my premium account is a 10-digit number instead of my email address. Is there a way to correct this? PlanPremiumCountryUSADevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • The username on my premium account is a 10-digit number instead of my email address. Is there a way to correct this?   Plan Premium Country USA Device   Operating System (iOS 10, A...
  • JBayudz
  • Composer
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 226 Views
  • 1 replies
  • 0 likes

Account creation by mistake

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have set up a Premium account using gmail on my computer and with chosen name. However, I ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
  • 248 Views
  • 1 replies
  • 0 likes

How to dox someone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since this just happened to me, be aware that it's very easy to dox someone's account, just ...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • 2912 Views
  • 0 replies
  • 0 likes
  • Account
  • 2912 Views
  • 0 replies
  • 0 likes

Incorrect billing

I have a student premium account but didn’t get an email about needing to renew my eligibility and am getting billed at full price this month. I just redid my eligibility today and it went through successfully and the billing is still showing as pend...

  • Visitor
  • I have a student premium account but didn’t get an email about needing to renew my eligibility and am getting billed at full price this month. I just redid my eligibility today and it went through su...
  • Luan
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 221 Views
  • 1 replies
  • 0 likes

Song missing from Spotify

Hey, I recently noticed one of my favorite songs is missing from Spotify. I am referring to In a Sweater Poorly Knit, by mewithoutYou. I reached out to the band, but they say they don't control the digital rights, so I am reaching out here, I would r...

  • Casual Listener
  • Hey,   I recently noticed one of my favorite songs is missing from Spotify. I am referring to In a Sweater Poorly Knit, by mewithoutYou. I reached out to the band, but they say they don't cont...
  • Billy-J
  • Spotify Star
  • 236 Views
  • 1 replies
  • 0 likes
  • Other
  • 236 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Problemas con las descargas

Se me salen las descargas, me sale que ya supere el límite de 3 dispositivos, pero no tengo mi cuenta en más de 3 dispositivos, no se cual puede ser el problema. Ojalá puedan ayudarme porfavor

  • Casual Listener
  • Se me salen las descargas, me sale que ya supere el límite de 3 dispositivos, pero no tengo mi cuenta en más de 3 dispositivos, no se cual puede ser el problema. Ojalá puedan ayudarme porfavor
  • Dian
  • Spotify Legend
  • 7785 Views
  • 12 replies
  • 0 likes
  • Other
  • 7785 Views
  • 12 replies
  • 0 likes

Superuser Contribution Shazam

I clicked on "revoke Access" to the Shazam app by mistake. How do I get it back? Cannot get Spotify to show on my Shazam app even though am a premium account

  • Casual Listener
  • I clicked on "revoke Access" to the Shazam app by mistake. How do I get it back? Cannot get Spotify to show on my Shazam app even though am a premium account
  • Magicdedek
  • Casual Listener
  • 603 Views
  • 5 replies
  • 0 likes
  • 603 Views
  • 5 replies
  • 0 likes

Hiring Manager?

Greetings, I am a student applying for an internship in data science in New York, and I am wondering who the hiring manager is for interns so that I may address my cover letter to them directly! Regards,Ben Ingham

  • Newbie
  • Greetings,   I am a student applying for an internship in data science in New York, and I am wondering who the hiring manager is for interns so that I may address my cover letter to them direc...
  • Kay0310
  • Casual Listener
  • 6786 Views
  • 3 replies
  • 0 likes
  • 6786 Views
  • 3 replies
  • 0 likes

Spotify won't reconnect to Facebook

A couple years ago I disconnected my spotify from facebook, now I'm trying to reconnect it and after several logins through the friends activity tab in the desktop app, it just attempts to load an empty friends list until i click out of the tab. Spot...

  • Visitor
  • A couple years ago I disconnected my spotify from facebook, now I'm trying to reconnect it and after several logins through the friends activity tab in the desktop app, it just attempts to load an em...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Spotify duo : can't listen to 2 different playlists!

Hello all, I am sorry I am french and not always so good in english. We have a duo membership and my partner can't change to another music on his phone without it changing on my phone!! Can someone help me please? Thank you!

  • Casual Listener
  • Hello all,  I am sorry I am french and not always so good in english. We have a duo membership and my partner can't change to another music on his phone without it changing on my phone!! Can so...
  • Luan
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

How to I start fresh?

I have finally decided to upgrade to Premium Family because I'm sick of having to share with my kids.However, I would REALLY love to start with a fresh slate, but instead, the kids and my husband are getting a clean start and I am still lumped with t...

  • Visitor
  • I have finally decided to upgrade to Premium Family because I'm sick of having to share with my kids. However, I would REALLY love to start with a fresh slate, but instead, the kids and my husband...
  • Maxim
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Pre-save abuse

I have gave my permission for the presave of a single song, but ever since i see every song released by freaking STMPD records saved in my playlist and added into my library. How do i disable this horrendous and annoying abuse?

  • Casual Listener
  • I have gave my permission for the presave of a single song, but ever since i see every song released by freaking STMPD records saved in my playlist and added into my library. How do i disable this ho...
  • Lyubka
  • Moderator
  • 10538 Views
  • 5 replies
  • 2 likes
  • Account
    Other
    Security
  • 10538 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Unable to log in the spotify app

I'm not able to log into the spotify app even after entering the correct info (it works fine for the web browser version). It gets stuck on "Logging in" and after a while shows the error message "Something went wrong, please try again later". The lin...

  • Casual Listener
  • I'm not able to log into the spotify app even after entering the correct info (it works fine for the web browser version). It gets stuck on "Logging in" and after a while shows the error message "Som...
  • Lyubka
  • Moderator
  • 2968 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 2968 Views
  • 3 replies
  • 0 likes

Superuser Contribution Old playlists; no more live customer support?

It's been a couple years since I tried to get a live help chat going. Looks like they don't offer it anymore. That is a drag. I had an account. It got hacked or usurped by someone with my name. Can I get my old playlists back?

  • Visitor
  • It's been a couple years since I tried to get a live help chat going. Looks like they don't offer it anymore. That is a drag. I had an account. It got hacked or usurped by someone with my name. Can I...
  • OscarDC
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Age restriction

I'm a father of the child under 13 years old and wish to allow to use spotify. Is it possible? If yes - how (I do not wish to enter the wrong birthday in registration). I can approve such decision by electronic signature if needed. Thank You.

  • Newbie
  • I'm a father of the child under 13 years old and wish to allow to use spotify. Is it possible? If yes - how (I do not wish to enter the wrong birthday in registration). I can approve such decision by...
  • 31amxf4jw4eoin34cbii
  • Visitor
  • 21006 Views
  • 7 replies
  • 1 likes
  • Account
  • 21006 Views
  • 7 replies
  • 1 likes

Re: Voy a cambiarme al plan familiar, pero tengo duda sobre el pago|

Tengo un problema, yo tenía premium individual y a medio mes de agosto me cambié a familiar, mi día de corte era los 15 de cada mes, pero lo malo fue que para el primero de sep me cobraron nuevamente lo del individual y para el 6 de sep lo del famili...

  • Visitor
  • Tengo un problema, yo tenía premium individual y a medio mes de agosto me cambié a familiar, mi día de corte era los 15 de cada mes, pero lo malo fue que para el primero de sep me cobraron nuevamente...
  • Lyubka
  • Moderator
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Solved!! Is there a way to see how long you are Spotify member?

I like to see how long I'm a Spotify member. Is there a way to look this up?

  • Casual Listener
  • I like to see how long I'm a Spotify member. Is there a way to look this up?
  • TjaapSpot
  • Casual Listener
  • 4561 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 4561 Views
  • 2 replies
  • 0 likes