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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • añgié
  • Music Fan
  • 199357 Views
  • 721 replies
  • 66 likes
  • Account
  • 199357 Views
  • 721 replies
  • 66 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102595 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102595 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55338 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55338 Views
  • 61 replies
  • 8 likes

Delleted Song

Is there a possibility to restore a deleted song from a playlist? A song which you neither heard in the last time nor new the title? Would be great if someone could help me...

  • Visitor
  • Is there a possibility to restore a deleted song from a playlist? A song which you neither heard in the last time nor new the title? Would be great if someone could help me...  
  • Billy-J
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 197 Views
  • 1 replies
  • 0 likes

Spotify is not allowing me to buy premium

PlanFreeCountrySouth AfricaDeviceWindows PC, Android DeviceOperating SystemWindows 10 My Question or IssueI was on premium for a while. I renewed my bank card, so my card number changed. On the 23rd of Jan, I was notified that my payment was not succ...

  • Casual Listener
  • Plan Free Country South Africa Device Windows PC, Android Device Operating System Windows 10   My Question or Issue I was on premium for a while. I renewed my bank card, so my card num...
  • OneByBoo
  • Community Legend
  • 597 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 597 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Where can I change the username. DO NOT! tell me I can't. I pay for this so I use it the way I want.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Lucilius
  • Visitor
  • 756 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 756 Views
  • 5 replies
  • 0 likes

Superuser Contribution Name not registering

PlanFreeCountrySwedenOperating SystemAndroid My Question or IssueI've registered my account multiple times with my gmail account, but it refuses to regonise a nickname. It just randomises a name for me. I don't want to register with my facebook.

  • Visitor
  •   Plan Free Country Sweden Operating System Android   My Question or Issue I've registered my account multiple times with my gmail account, but it refuses to regonise a nickname. I...
  • Peter
  • Spotify Legend
  • 262 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 262 Views
  • 2 replies
  • 0 likes

My account was hacked by someone else

PlanPremiumCountryUSADeviceiPhone 8 My account was logged into by another person that I know, and they then changed the email associated with the account and the password. They then logged out of all devices and I’m locked out of my own Spotify accou...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 8   My account was logged into by another person that I know, and they then changed the email associated with the account and the password. They the...
  • Emilia_8
  • Spotify Star
  • 388 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 388 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Questions about spotify premium

PlanFreeCountryIndia DeviceSamsung My Question or IssueI'm thinking of upgrading to premium, but i would want to know if I would get unlimited access to all music, as I'm in India. I currently use a VPN to access the USA library

  • Casual Listener
  •   Plan Free Country India   Device Samsung   My Question or Issue I'm thinking of upgrading to premium, but i would want to know if I would get unlimited access to all music,...
  • Peter
  • Spotify Legend
  • 631 Views
  • 4 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 631 Views
  • 4 replies
  • 0 likes

From premium to free without reason again and again

My Question or Issue Again and again i have been having problems with my spotify account, that drives me crazy! Constumor service hasnt been helping me out. Today, as i opened my Spotify after using it all day, i was logged out, without any reason. A...

  • Visitor
  •   My Question or Issue   Again and again i have been having problems with my spotify account, that drives me crazy! Constumor service hasnt been helping me out.   Today, as i open...
  • OneByBoo
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 329 Views
  • 1 replies
  • 0 likes

Double Charged account

PlanPremiumCountryNLDeviceS9 Plus, WindowsOperating SystemNA My Question or IssueHi, Looking at my bank accounts I noticed that Spotify is charging me on 2 bankaccounts for 1 premium Spotify Account. Looks like they are doing it for quite some time. ...

  • Newbie
  •   Plan Premium Country NL Device S9 Plus, Windows Operating System NA   My Question or Issue Hi,   Looking at my bank accounts I noticed that Spotify is charging me on 2 b...
  • Maxim
  • Spotify Star
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Plan was removed after changing payment method

PlanStudent/PremiumCountryCanada My Question or Issue Hello, I changed my payment method and my account reverted back from student discount to normal premium. After verifying my student institution for the second time, I am unable to activate it beca...

  • Visitor
  •   Plan Student/Premium Country Canada   My Question or Issue   Hello, I changed my payment method and my account reverted back from student discount to normal premium. After ve...
  • Katerina
  • Spotify Legend
  • 297 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 297 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Everything is lost after Facebook resiliation

Hello everyone, and many thanks in advance for your help ! I have cancelled my Facebook account which was my way of connecting to Spotify.As everything is well thought, I simply had to follow the process proposed by Spotify in order to renew my passw...

  • Casual Listener
  • Hello everyone, and many thanks in advance for your help !   I have cancelled my Facebook account which was my way of connecting to Spotify. As everything is well thought, I simply had to fol...
  • Petya
  • Community Legend
  • 449 Views
  • 5 replies
  • 0 likes
  • Account
  • 449 Views
  • 5 replies
  • 0 likes

Superuser Contribution Web Player stuck at login screen

My Web Player has been working fine, but after I cleared my browser's history, cookies, and cache, the web player asks me to login as normal, but when I click the green button in the center of the screen, a login window pops up but it dissapears 2 se...

  • Newbie
  • My Web Player has been working fine, but after I cleared my browser's history, cookies, and cache, the web player asks me to login as normal, but when I click the green button in the center of the sc...
  • Petya
  • Community Legend
  • 701 Views
  • 3 replies
  • 0 likes
  • 701 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs in "liked songs" that I didn't like

Songs keep showing up in my 'Liked Songs' that I didn't like. No one else is using my account (that I know of). I do have other users (family) but they haven't been using the account and even if they were, the songs that are getting saved are stuff t...

  • Visitor
  • Songs keep showing up in my 'Liked Songs' that I didn't like.  No one else is using my account (that I know of).  I do have other users (family) but they haven't been using the account and ...
  • user-removed
  • Not applicable
  • 8001 Views
  • 7 replies
  • 6 likes
  • Other
  • 8001 Views
  • 7 replies
  • 6 likes

Superuser Contribution Changing the plan of subscription

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI just bought a spotify premium plan, but I mistakenly bought the wrong plan (normal instead of family), can it be somehow undone and change the plan?

  • Regular
  •   Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue I just bought a spotify premium plan, but I mistakenly bought the wrong plan (normal in...
  • Petya
  • Community Legend
  • 658 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 658 Views
  • 5 replies
  • 0 likes

Superuser Contribution My profile picture won't save, tried everything

When I try to change my profile picture, the new profile picture shows up on my desktop app, but it doesn't change on any other devices and when I restart the desktop app I'm back to the default profile picture.I tried reinstalling, I tried relogging...

  • Visitor
  • When I try to change my profile picture, the new profile picture shows up on my desktop app, but it doesn't change on any other devices and when I restart the desktop app I'm back to the default prof...
  • Katerina
  • Spotify Legend
  • 1557 Views
  • 4 replies
  • 1 likes
  • Account
  • 1557 Views
  • 4 replies
  • 1 likes

Superuser Contribution Premium Account deleted

PlanPremiumCountrySingaporeDeviceSamsun S8Operating SystemAndroid Oreo My Question or IssueMy premium account was deleted. I was able to re-create an account(currently this) using my deleted account email address. Really dunno why you would delete my...

  • Visitor
  • Plan Premium Country Singapore Device Samsun S8 Operating System Android Oreo   My Question or Issue My premium account was deleted.   I was able to re-create an account(cu...
  • Petya
  • Community Legend
  • 271 Views
  • 2 replies
  • 0 likes
  • Account
  • 271 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotfify me/past listening data not accurate

Hi all, I just wanted to see if anyone else had issues with Spotify.me, the report looks generally quite accurate but strangely the top listened to track I do not recognize. I do not share my login and am a regular user of Spotify. The "this year's" ...

  • Newbie
  • Hi all, I just wanted to see if anyone else had issues with Spotify.me, the report looks generally quite accurate but strangely the top listened to track I do not recognize. I do not share my login a...
  • Petya
  • Community Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • Account
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Premium Plan Not Activating

Plan: PremiumCountry: The NetherlandsDevice: Windows 10 pc + Iphone 6 Ios 12.4.4 My Question or IssueI purchased the 3 month premium for free, it cost me like 0,01 euro.I got the payment receipt in my mailUnder my spotify invoices I see that I purcha...

  • Casual Listener
  • Plan: Premium Country: The Netherlands Device: Windows 10 pc + Iphone 6 Ios 12.4.4   My Question or Issue I purchased the 3 month premium for  free, it cost me like 0,01 euro. I got...
  • Petya
  • Community Legend
  • 564 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 564 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Premium during internship abroad

PlanFree/PremiumCountryGermany (currently Japan)DeviceSamsung Galaxy S7My Question or IssueDear community, after moving to japan for my internship (lasts 6 months and afterwards I am going back to germany) my premium student account got canceled from...

  • Casual Listener
  • Plan Free/Premium Country Germany (currently Japan) Device Samsung Galaxy S7 My Question or Issue Dear community,   after moving to japan for my internship (lasts 6 months and afterward...
  • Guido
  • Spotify Legend
  • 969 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 969 Views
  • 4 replies
  • 0 likes

Solved!! Issues when trying to move downloads to SD card

PlanPremiumCountryCADDeviceSamsung S8Operating SystemAndroid My Question or IssueI am trying to free up some space on my internal storage on my phone so I attempted to move my spotify downloads ~22GB to my external SD card. There is plenty of space b...

  • Regular
  • Plan Premium Country CAD Device Samsung S8 Operating System Android   My Question or Issue I am trying to free up some space on my internal storage on my phone so I attempted to move m...
  • Darth_Bane
  • Regular
  • 463 Views
  • 2 replies
  • 0 likes
  • Other
  • 463 Views
  • 2 replies
  • 0 likes

I'm a student but get charged the full amount

I have applied for a student discount. This kept working until one payment didn't go through. I added money to the account and re-entered my mastercard. Now I see that spotify took 10 euros from my mastercard balance. I tried to re-apply the SheerID ...

  • Casual Listener
  • I have applied for a student discount. This kept working until one payment didn't go through. I added money to the account and re-entered my mastercard. Now I see that spotify took 10 euros from my m...
  • OneByBoo
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 224 Views
  • 1 replies
  • 0 likes