Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Is there a possibility to restore a deleted song from a playlist? A song which you neither heard in the last time nor new the title? Would be great if someone could help me...
PlanFreeCountrySouth AfricaDeviceWindows PC, Android DeviceOperating SystemWindows 10 My Question or IssueI was on premium for a while. I renewed my bank card, so my card number changed. On the 23rd of Jan, I was notified that my payment was not succ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFreeCountrySwedenOperating SystemAndroid My Question or IssueI've registered my account multiple times with my gmail account, but it refuses to regonise a nickname. It just randomises a name for me. I don't want to register with my facebook.
PlanPremiumCountryUSADeviceiPhone 8 My account was logged into by another person that I know, and they then changed the email associated with the account and the password. They then logged out of all devices and I’m locked out of my own Spotify accou...
PlanFreeCountryIndia DeviceSamsung My Question or IssueI'm thinking of upgrading to premium, but i would want to know if I would get unlimited access to all music, as I'm in India. I currently use a VPN to access the USA library
My Question or Issue Again and again i have been having problems with my spotify account, that drives me crazy! Constumor service hasnt been helping me out. Today, as i opened my Spotify after using it all day, i was logged out, without any reason. A...
PlanPremiumCountryNLDeviceS9 Plus, WindowsOperating SystemNA My Question or IssueHi, Looking at my bank accounts I noticed that Spotify is charging me on 2 bankaccounts for 1 premium Spotify Account. Looks like they are doing it for quite some time. ...
PlanStudent/PremiumCountryCanada My Question or Issue Hello, I changed my payment method and my account reverted back from student discount to normal premium. After verifying my student institution for the second time, I am unable to activate it beca...
Hello everyone, and many thanks in advance for your help ! I have cancelled my Facebook account which was my way of connecting to Spotify.As everything is well thought, I simply had to follow the process proposed by Spotify in order to renew my passw...
My Web Player has been working fine, but after I cleared my browser's history, cookies, and cache, the web player asks me to login as normal, but when I click the green button in the center of the screen, a login window pops up but it dissapears 2 se...
Songs keep showing up in my 'Liked Songs' that I didn't like. No one else is using my account (that I know of). I do have other users (family) but they haven't been using the account and even if they were, the songs that are getting saved are stuff t...
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI just bought a spotify premium plan, but I mistakenly bought the wrong plan (normal instead of family), can it be somehow undone and change the plan?
When I try to change my profile picture, the new profile picture shows up on my desktop app, but it doesn't change on any other devices and when I restart the desktop app I'm back to the default profile picture.I tried reinstalling, I tried relogging...
PlanPremiumCountrySingaporeDeviceSamsun S8Operating SystemAndroid Oreo My Question or IssueMy premium account was deleted. I was able to re-create an account(currently this) using my deleted account email address. Really dunno why you would delete my...
Hi all, I just wanted to see if anyone else had issues with Spotify.me, the report looks generally quite accurate but strangely the top listened to track I do not recognize. I do not share my login and am a regular user of Spotify. The "this year's" ...
Plan: PremiumCountry: The NetherlandsDevice: Windows 10 pc + Iphone 6 Ios 12.4.4 My Question or IssueI purchased the 3 month premium for free, it cost me like 0,01 euro.I got the payment receipt in my mailUnder my spotify invoices I see that I purcha...
PlanFree/PremiumCountryGermany (currently Japan)DeviceSamsung Galaxy S7My Question or IssueDear community, after moving to japan for my internship (lasts 6 months and afterwards I am going back to germany) my premium student account got canceled from...
PlanPremiumCountryCADDeviceSamsung S8Operating SystemAndroid My Question or IssueI am trying to free up some space on my internal storage on my phone so I attempted to move my spotify downloads ~22GB to my external SD card. There is plenty of space b...
I have applied for a student discount. This kept working until one payment didn't go through. I added money to the account and re-entered my mastercard. Now I see that spotify took 10 euros from my mastercard balance. I tried to re-apply the SheerID ...