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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8964 Views
  • 1 replies
  • 9 likes
  • Security
  • 8964 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480818 Views
  • 979 replies
  • 111 likes
  • Account
  • 480818 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210604 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210604 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120720 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120720 Views
  • 72 replies
  • 12 likes

Superuser Contribution I dont get all of my pre payd card in the account

I have used pre payd card and can se that the price say 297 NOK i recept but the price on the pre payd card i 330 NOK. The same is for prepayd cact with value 110 NOK but recept is 99 NOKWhy is 33 NOK transmitted to my account

  • Visitor
  • I have used pre payd card and can se that the price say 297 NOK i recept but the price on the pre payd card i 330 NOK. The same is for prepayd cact with value 110 NOK but recept is 99 NOK Why is 33 ...
  • Lyubka
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Profile and Artist Page with same name may be confusing

My Question or Issue Hi, i have a profile and an artist page with same name "Nitya & Ninad"artist page is verified via tunecorenow since i think that may be confusing i would like to change my profile name but i dont know if that can have some effect...

  • Visitor
  •     My Question or Issue   Hi,   i have a profile and an artist page with same name "Nitya & Ninad" artist page is verified via tunecore now since i think that may be ...
  • Luan
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • Account
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution When registering an account, I mixed up the mail and wrote the mail of a st

When registering an account, I mixed up the mail and wrote the mail of a stranger whom I don’t even know. And I don't remember the password. But I have access to the account through a computer. Perhaps this can serve as evidence. I would not like to ...

  • Newbie
  • When registering an account, I mixed up the mail and wrote the mail of a stranger whom I don’t even know. And I don't remember the password. But I have access to the account through a computer. Perha...
  • MihailY
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify change of direct debit instructions (UK) does not work.

The belowmentioned "update" button is not available.To update or change your payment details:Log in to your account page.Under Your plan, click UPDATE next to your payment method.Enter a new payment method.

  • Visitor
  • The belowmentioned "update" button is not available. To update or change your payment details: Log in to your account page. Under Your plan, click UPDATE next to your payment method. Enter a ne...
  • MihailY
  • Moderator
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

como conectar minha conta em outro dispositivo

minha conta esta no notebook gostaria de conectar no celular a mesma conta tem como fazer esta açao

  • Visitor
  • minha conta esta no notebook gostaria de conectar no celular a mesma conta tem como fazer esta açao
  • Bittencourt
  • Spotify Star
  • 6406 Views
  • 1 replies
  • 0 likes
  • 6406 Views
  • 1 replies
  • 0 likes

Ao atualizar dados de pagamento solicita a senha emitida pelo banco

O site solicita a senha emitida ao cartão do banco para atualizar os dados de pagamento. Nunca me deparei com tal solicitação em outros sites que tenho assinatura.

  • Visitor
  • O site solicita a senha emitida ao cartão do banco para atualizar os dados de pagamento. Nunca me deparei com tal solicitação em outros sites que tenho assinatura.
  • Bittencourt
  • Spotify Star
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Why am I getting ads when I’m paying $14.99 per month.. was told ad free !

I dislike ads that’s why I signed up … seems a waste of money as so many ads, 3 in a row at times!! I’m considering cancelling my subscription as it’s not what is advertised on Spotify ads!! I’m paying for Premium.. ad free listening!!

  • Visitor
  • I dislike ads that’s why I signed up … seems a waste of money as so many ads, 3 in a row at times!! I’m considering cancelling my subscription as it’s not what is advertised on Spotify ads!! I’m p...
  • Bittencourt
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Can I transfer two profiles from a Family Premium to a Duo Premium?

We currently have a Family Premium subscription with only two users and would like to downgrade to a Duo Premium subscription. Is it possible to transfer these two profiles to the Duo Premium without losing anything?

  • Visitor
  • We currently have a Family Premium subscription with only two users and would like to downgrade to a Duo Premium subscription. Is it possible to transfer these two profiles to the Duo Premium without...
  • Maxim
  • Spotify Star
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Hello! Want to change email to old account email

Hello! I had two accounts-- let's call them A and B. I deleted account A, and now I want to change the email associated with account B to the email I had previously used for account A. But, when I try to do this, I get a message saying the email is a...

  • Newbie
  • Hello! I had two accounts-- let's call them A and B. I deleted account A, and now I want to change the email associated with account B to the email I had previously used for account A. But, when I tr...
  • Maxim
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Familie abonnement problemen

Hoi, telkens als mijn dochter spotify gebruikt wordt ik er uitgegooid.hoe los ik dit op

  • Visitor
  • Hoi,   telkens als mijn dochter spotify gebruikt wordt ik er uitgegooid. hoe los ik dit op  
  • Maxim
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo plan unable to add someone

I have joined the Duo plan but unable to add my partner. I originally joined Spotify in Ireland which is my billing address. I have now moved to Belgium living with my boyfriend. I have tried to add him but when I verify the address and invite him , ...

  • Casual Listener
  • I have joined the Duo plan but unable to add my partner. I originally joined Spotify in Ireland which is my billing address. I have now moved to Belgium living with my boyfriend. I have tried to a...
  • Maxim
  • Spotify Star
  • 357 Views
  • 3 replies
  • 0 likes
  • 357 Views
  • 3 replies
  • 0 likes

Superuser Contribution i can’t log in because my email has expired and i don’t know my password

my old email address has expired, and i am unable to change it on the web player because i don’t know the password the the account. This is very upsetting as i can’t log into spotify on my phone as i can only use it through my laptop and i am paying ...

  • Visitor
  • my old email address has expired, and i am unable to change it on the web player because i don’t know the password the the account. This is very upsetting as i can’t log into spotify on my phone as i...
  • Yordan
  • Moderator
  • 563 Views
  • 1 replies
  • 0 likes
  • Account
  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can’t download on my new device because of I have reached my device limit

The thing is I no longer am logged in on the other device but it still says that I can’t download and it’s very frustrating

  • Visitor
  • The thing is I no longer am logged in on the other device but it still says that I can’t download and it’s very frustrating
  • Lyubka
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution What can i do i have en account en now i want to upgrade so my girlfriend

So my girlfriend lifes in en another country she Come next year in april together with my to the Nederlands how can i resolve this problem thank you regards Richard Muller

  • Visitor
  • So my girlfriend lifes in en another country she Come next year in april together with my to the Nederlands how can i resolve this problem thank you regards Richard Muller
  • Alex
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can partner subscribe to Premium Duo account, while being abroad?

I booked Premium Duo in Germany and invited my partner. He is working long time in Greece, but we live together in Germany. How can he attend the account from Greece?

  • Visitor
  • I booked Premium Duo in Germany and invited my partner. He is working long time in Greece, but we live together in Germany. How can he attend the account from Greece?
  • MihailY
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Subscription Not Working

I am unable to add my account to my family plan as it says I am trying to connect from another country.However, I am in the same country and I made sure to set my location on my account to that of where I am currently, which is France.Any advice woul...

  • Visitor
  • I am unable to add my account to my family plan as it says I am trying to connect from another country. However, I am in the same country and I made sure to set my location on my account to that of ...
  • MihailY
  • Moderator
  • 181 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 181 Views
  • 1 replies
  • 0 likes