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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1706 Views
  • 0 replies
  • 7 likes
  • Security
  • 1706 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 446607 Views
  • 970 replies
  • 108 likes
  • Account
  • 446607 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199323 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199323 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108507 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108507 Views
  • 72 replies
  • 11 likes

I want my spotify listining data

Dear spotify , I Request my spotify activity data , down to the minute , I Want to know what my activity is at all times , i want to know how often im listing a song , and how long i have listined to the song , can you provide me with that data , or ...

  • Newbie
  • Dear spotify , I Request my spotify activity data , down to the minute , I Want to know what my activity is at all times , i want to know how often im listing a song , and how long i have listined to...
  • Loxer
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Being billed don’t know what email its connected with

I only have it in my billing I can’t seem to find the email I just want to cancel None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung G...

  • Visitor
  • I only have it in my billing I can’t seem to find the email I just want to cancel      None of the below information is required. However, the more you provide the easier it will ...
  • AdamDamon
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 265 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unwanted Content in my feed

I for real let the wrong person into my account and now I got music stuck on my feed, stark contrast to what I listen to, is there a way to get stuff off your feed and off your jump back in? I have genuinely considered making a new account because it...

  • Newbie
  • I for real let the wrong person into my account and now I got music stuck on my feed, stark contrast to what I listen to, is there a way to get stuff off your feed and off your jump back in? I have g...
  • Vasil
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution user name tied to two different email accounts

As I've submitted 3 times a ticket to the support desk without a follow-up, I'm asking here for help... Something funny happens after I've recently upgraded to a Premium Try-out. Logging in via the web player shows successfully 'Premium'. Username A ...

  • Newbie
  • As I've submitted 3 times a ticket to the support desk without a follow-up, I'm asking here for help...   Something funny happens after I've recently upgraded to a Premium Try-out.   ...
  • Vasil
  • Moderator
  • 557 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Subscription
  • 557 Views
  • 3 replies
  • 0 likes

Superuser Contribution Deleted Facebook and now my username is numbers

I recently deleted my Facebook account...I had de-linked my Spotify from Facebook prior to doing this, but now my Spotify username is just a sequence of numbers. Is there any way to get this rectified?

  • Visitor
  • I recently deleted my Facebook account...I had de-linked my Spotify from Facebook prior to doing this, but now my Spotify username is just a sequence of numbers.    Is there any way to ge...
  • Alex
  • Spotify Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution Socorro

Familiares tem me relatado que quando eu compartilho um link de música do spotify ou playlist entra em meus áudios particulares do whatapp. Socorro.!

  • Visitor
  • Familiares tem me relatado que quando eu compartilho um link de música do spotify ou playlist entra em meus áudios particulares do whatapp. Socorro.!
  • Jeremy
  • Spotify Legend
  • 321 Views
  • 1 replies
  • 0 likes
  • Account
  • 321 Views
  • 1 replies
  • 0 likes

Solved!! Remove gender from account

I keep getting ads that are extremely gendered based on the gender associated with my Facebook account when I made my Spotify 10 years ago, which is triggering because I am not that gender, and the ads are getting more and more intensely gendered rec...

  • Casual Listener
  • I keep getting ads that are extremely gendered based on the gender associated with my Facebook account when I made my Spotify 10 years ago, which is triggering because I am not that gender, and the a...
  • 127719726
  • Casual Listener
  • 5617 Views
  • 2 replies
  • 1 likes
  • Account
  • 5617 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hello

My Spotify keeps kicking me out can you help 

  • Visitor
  • My Spotify keeps kicking me out can you help  
  • OscarDC
  • Moderator
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Solved!! Receipts still come via and old email

PlanPremiumCountryBrazilMy Question or IssueMy profile shows an email address (which is ok, it is my main email), but my receipts still come via an old email which I must get rid of. How can I change that?Thanks in advance,Rosivaldo.

  • Casual Listener
  • Plan Premium Country Brazil My Question or Issue My profile shows an email address (which is ok, it is my main email), but my receipts still come via an old email which I must get rid of. How ca...
  • Bittencourt
  • Spotify Star
  • 786 Views
  • 5 replies
  • 0 likes
  • Other
  • 786 Views
  • 5 replies
  • 0 likes

Superuser Contribution How to change my date of birth and not being able to listen to some songs

When making a Spotify account I accidentally said I was 13 and so I can’t listen to some of my favourite music. How do I change this as when I went to account and edit profile it was just my name and description. Thanks

  • Visitor
  • When making a Spotify account I accidentally said I was 13 and so I can’t listen to some of my favourite music. How do I change this as when I went to account  and edit profile it was just my na...
  • Dian
  • Spotify Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
  • 247 Views
  • 1 replies
  • 0 likes

Cancelled KPN - but still subscribed

Premium - The Netherlands Via my former cable and internet provider, I have a premium subscription. I cancelled the internet and TV services. KPN, the provider, said they also cancelled the SPotify subscription by 24th of April. The subscription shou...

  • Newbie
  • Premium - The Netherlands   Via my former cable and internet provider, I have a premium subscription. I cancelled the internet and TV services. KPN, the provider, said they also cancelled the ...
  • Maxim
  • Spotify Star
  • 502 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone’s messing with my account

Every time I play a song it changes to something else I don’t like and they are messing with it. I logged out and created new password still having the same issues

  • Visitor
  • Every time I play a song it changes to something else I don’t like and they are messing with it. I logged out and created new password still having the same issues 
  • OscarDC
  • Moderator
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Following artist glitch?

PlanPremium Family Device(iPhone XR, Mac M1) My Question or IssueHi, so this has been an ongoing problem for me for a few months. I have this artist I no longer listen to and have since "blocked" them from ever being played again for me. But, ever si...

  • Casual Listener
  • Plan Premium Family    Device (iPhone XR, Mac M1)   My Question or Issue Hi, so this has been an ongoing problem for me for a few months. I have this artist I no longer listen t...
  • Jeremy
  • Spotify Legend
  • 1123 Views
  • 5 replies
  • 1 likes
  • Account
    Other
  • 1123 Views
  • 5 replies
  • 1 likes

Can't play explicit songs

Plan FamilyFree/PremiumCountry Device All devices(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have Family plan. I disabled explicit content for my kids. Now I want i...

  • Visitor
  • Plan Family Free/Premium Country   Device All devices (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Questio...
  • Rohdot
  • Music Fan
  • 259 Views
  • 1 replies
  • 0 likes
  • Other
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't change my country

I'm unable to change my country, its stuck on where i opened it, and i moved to another country more than a year agoPlanPremiumCountryUSA

  • Visitor
  • I'm unable to change my country, its stuck on where i opened it, and i moved to another country more than a year ago Plan Premium Country USA  
  • Eni
  • Moderator
  • 349 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 349 Views
  • 2 replies
  • 0 likes

Why am I “Not Eligible” for the Family Plan?

PlanPremiumCountryCanada Device Yep.(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Yep.(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue It seems I have a problem because you guys won’t take my money. I’m trying to upg...

  • Casual Listener
  • Plan Premium Country Canada   Device Yep. (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Yep. (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...
  • ReCel
  • Gig Goer
  • 761 Views
  • 1 replies
  • 0 likes
  • Account
  • 761 Views
  • 1 replies
  • 0 likes

Account help

i’ve deleted Spotify off my phone on accident and when I downloaded it back it didn’t let me log into my account it said the password was wrong and that the email didn’t even exist. I’m going to be making this account premium but but before I do I wo...

  • Visitor
  • i’ve deleted Spotify off my phone on accident and when I downloaded it back it didn’t let me log into my account it said the password was wrong and that the email didn’t even exist. I’m going to be m...
  • ReCel
  • Gig Goer
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 218 Views
  • 1 replies
  • 0 likes

Cdbaby says it is creating an artist id for me even though I have released previously.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Country does not change after updating payment method

PlanPremiumCountryCzech republic Hi all, I moved to Czech republic a while ago, and wanted to change my country to let my partner use my account with spotify duo plan. However, the country does not change even after adding a card issued in Czech as p...

  • Casual Listener
  • Plan Premium Country Czech republic   Hi all,   I moved to Czech republic a while ago, and wanted to change my country to let my partner use my account with spotify duo plan. However...
  • Eni
  • Moderator
  • 315 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 315 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify logs me out every time I close my laptop

PlanFreeCountryU.S.DeviceAcer C771 ChromebookOperating SystemChrome OS My Question or IssueIt's about as simple as the subject says, I've had no breaches on my account, and I've actually seen this happening to other people as well.

  • Regular
  • Plan Free Country U.S. Device Acer C771 Chromebook Operating System Chrome OS   My Question or Issue It's about as simple as the subject says, I've had no breaches on my account, and I...
  • Alex
  • Spotify Legend
  • 2463 Views
  • 5 replies
  • 2 likes
  • Account
  • 2463 Views
  • 5 replies
  • 2 likes