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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3883 Views
  • 0 replies
  • 9 likes
  • Security
  • 3883 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 460284 Views
  • 974 replies
  • 110 likes
  • Account
  • 460284 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1204079 Views
  • 119 replies
  • 117 likes
  • Account
  • 1204079 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 112203 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 112203 Views
  • 72 replies
  • 12 likes

not an idea but a question

why am i seeing 3 months for 0.99p everywhere but when i try and get it it wont let me and says im eligable for 3 months for £9.99? is this only an offer for new customers? if so why so? why would you advertise something you cant deliver on, it seems...

  • Newbie
  • why am i seeing 3 months for 0.99p everywhere but when i try and get it it wont let me and says im eligable for 3 months for £9.99?  is this only an offer for new customers? if so why so?  ...
  • 410 Views
  • 0 replies
  • 0 likes
  • service
  • 410 Views
  • 0 replies
  • 0 likes