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Topics with Label: Mac

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Forum Posts

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1078423 Views
  • 118 replies
  • 104 likes
  • Account
  • 1078423 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49608 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49608 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1145892 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1145892 Views
  • 4840 replies
  • 118 likes

Superuser Contribution Spotify is being used somewhere else

I use spotify on my laptop and phone but they are in sync and my music starts and stops playing because apparently my acount is being used somnewhere else.

  • Newbie
  • I use spotify on my laptop and phone but they are in sync and my music starts and stops playing because apparently my acount is being used somnewhere else.
  • MonicaM_Bogota
  • Roadie
  • 382 Views
  • 1 replies
  • 0 likes
  • iOS
    Mac
    Mobile
  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unknown Device Connected to my Account

Two issues:1) I have a device connected to my account that I am unfamiliar with. It has the speaker symbol, so it is not a phone or a computer, I guess. I have gone through the suggested steps already (change password, sign out of all accounts from w...

Screen Shot 2018-02-21 at 2.21.12 PM.png
  • Regular
  • Two issues: 1) I have a device connected to my account that I am unfamiliar with. It has the speaker symbol, so it is not a phone or a computer, I guess. I have gone through the suggested steps alre...
  • wsly_odom
  • Regular
  • 29042 Views
  • 10 replies
  • 0 likes
  • Android
    Desktop
    Mac
    Mobile
    Windows
  • 29042 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify random behaviours in all my devices

Suddenly Spotify started acting completely weird.I tested the Desktop Mac application, Web player in Chrome, and the iOS application, seeing exactly the same random things in all platforms:When I signed in, I had a new playlist added with a random na...

  • Newbie
  • Suddenly Spotify started acting completely weird. I tested the Desktop Mac application, Web player in Chrome, and the iOS application, seeing exactly the same random things in all platforms: W...
  • Alfredo
  • Roadie
  • 580 Views
  • 1 replies
  • 2 likes
  • Desktop
    iOS
    Mac
    Mobile
    Web Player
  • 580 Views
  • 1 replies
  • 2 likes

Superuser Contribution Keeps Pausing and says my account is being used somewhere else

Recently, my player has been stopping and I get a message that says "Spotify has been paused because your account is being used somewhere else" I've read through some of the posts on here and have tried the following with no success:- Changed my pass...

  • Not applicable
  • Recently, my player has been stopping and I get a message that says "Spotify has been paused because your account is being used somewhere else" I've read through some of the posts on here and have tr...
  • user-removed
  • Not applicable
  • 360 Views
  • 2 replies
  • 0 likes
  • Desktop
    iOS
    Mac
  • 360 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not playing complete tracks and adding unwanted music to library

I have been having the same problem with Spotify on both my MacBook an iPhone - when listening to music tracks will randomly stol and it will start playing music by someone called Mahmood Khan (who I have never heard of and is terrible) I have also h...

  • Casual Listener
  • I have been having the same problem with Spotify on both my MacBook an iPhone - when listening to music tracks will randomly stol and it will start playing music by someone called Mahmood Khan (who I...
  • Alfredo
  • Roadie
  • 804 Views
  • 2 replies
  • 0 likes
  • iOS
    Mac
  • 804 Views
  • 2 replies
  • 0 likes

Customization of playlists (cover and description box)

My Spotify songs and lists all got deleted....... (even after changing my Facebook password) I am really disappointed that my spotify got hacked (or used by someone else)....I am also really mad that since I connect my Spotify account with my Faceboo...

  • Not applicable
  • My Spotify songs and lists all got deleted....... (even after changing my Facebook password)   I am really disappointed that my spotify got hacked (or used by someone else).... I am also real...
  • user-removed
  • Not applicable
  • 209 Views
  • 1 replies
  • 0 likes
  • Mac
  • 209 Views
  • 1 replies
  • 0 likes

Wrong artist playlist

Wrong artist for Icha for album "Not Think Hard But Deeply", its different artist.this is artist on your list Icha This is the original, and only have 1 album at 2004This is link from CD Baby for original releasehttps://store.cdbaby.com/cd/ichahttps:...

  • Newbie
  • Wrong artist for Icha for album "Not Think Hard But Deeply", its different artist. this is artist on your list Icha   This is the original, and only have 1 album at 2004 This is link fr...
  • Tom
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    Hardware Partner
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • 319 Views
  • 1 replies
  • 0 likes

Getting my own playlist on my artist page

It seems that with so many playlists on spotify I dont think they're indexed unless they have a big following? Either way I'm trying to add some playlists I've created to my Artist page. Just to show engagement as well as some of my personal influenc...

  • Newbie
  • It seems that with so many playlists on spotify I dont think they're indexed unless they have a big following? Either way I'm trying to add some playlists I've created to my Artist page. Just to show...
  • Eljaayy
  • Newbie
  • 397 Views
  • 1 replies
  • 0 likes
  • iOS
    Mac
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account possibly hacked. Any way to track the devices connected?

I've been using Spotify for quite a long time now. I have a family plan premium membership. the issue is that none of the accounts related to my plan are using my account without my knowledge. It was fine until a strange playlist appeared on my list,...

  • Casual Listener
  • I've been using Spotify for quite a long time now. I have a family plan premium membership. the issue is that none of the accounts related to my plan are using my account without my knowledge. It was...
  • MonicaM_Bogota
  • Roadie
  • 981 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • 981 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone else using my account

Someone was using my account so i changed my password. However, the problem remained after that i changed my password. Spotify then decided to shut down my account even for me, instead of looking at where the account was used, which i asked for. Now ...

  • Newbie
  • Someone was using my account so i changed my password. However, the problem remained after that i changed my password. Spotify then decided to shut down my account even for me, instead of looking at ...
  • MonicaM_Bogota
  • Roadie
  • 359 Views
  • 1 replies
  • 0 likes
  • Mac
  • 359 Views
  • 1 replies
  • 0 likes

Account Payment Charge Issue!

Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED this fixed ASAP!!!!!!!

  • Newbie
  • Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED ...
  • user-removed
  • Not applicable
  • 599 Views
  • 3 replies
  • 1 likes
  • Linux
    Mac
    Web Player
    Windows
  • 599 Views
  • 3 replies
  • 1 likes

I can't seem to upgrade to premium

I have a free account but really want to get spotify premium. Everything I try it doesn't let me. I have a card issued from the UK but my account doesn't let me change my country to Uk. I also tried paying through pay pal but that didn't work either....

  • Newbie
  • I have a free account but really want to get spotify premium. Everything I try it doesn't let me. I have a card issued from the UK but my account doesn't let me change my country to Uk. I also tried ...
  • MattSuda
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • Mac
  • 281 Views
  • 1 replies
  • 0 likes

Solved!! i can't save any more music

Hi, y have 3 weeks now trying to save new music to "my music" but it just doesn't work... From Android, PC or Mac with wi-fi, 4g or anything, the music just doesn't get save in my account... can you help me somehow

  • Casual Listener
  • Hi, y have 3 weeks now trying to save new music to "my music" but it just doesn't work... From Android, PC or Mac with wi-fi, 4g or anything, the music just doesn't get save in my account... c...
  • jean3601
  • Community Legend
  • 454 Views
  • 2 replies
  • 0 likes
  • Android
    Mac
    Windows
  • 454 Views
  • 2 replies
  • 0 likes

Your country does not match the one set on your profile.

Hi, I have not been able to login to Spotify for a few months now. I have never logged in to Spotify outside the country and the longest and only time I have gone abroad was a week (last March). I tried troubleshooting using different browsers, diffe...

  • Regular
  • Hi,   I have not been able to login to Spotify for a few months now. I have never logged in to Spotify outside the country and the longest and only time I have gone abroad was a week (last Mar...
  • Pricilla
  • Spotify
  • 2502 Views
  • 17 replies
  • 0 likes
  • Desktop
    iOS
    Mac
    Windows
  • 2502 Views
  • 17 replies
  • 0 likes

Extra Fee Charged

Dear Spotify,I recently got Spotify premium and the charge is pending in my debit card, but there is also a charge for $5.29 in addition to the $10.59 for premium. Any idea what this is for???Thank you!!

  • Casual Listener
  • Dear Spotify, I recently got Spotify premium and the charge is pending in my debit card, but there is also a charge for $5.29 in addition to the $10.59 for premium. Any idea what this is for??? Tha...
  • Ox1
  • Roadie
  • 1517 Views
  • 1 replies
  • 0 likes
  • Mac
  • 1517 Views
  • 1 replies
  • 0 likes

Solved!! Premium Cut Short

So I bought premium about 3-4 weeks ago and I know spotify is supposed to last me 3 months but it just got cut off today. I received an email saying that they "couldn't accept my payment" and told me I have to pay again.. Can someone please help me o...

  • Casual Listener
  • So I bought premium about 3-4 weeks ago and I know spotify is supposed to last me 3 months but it just got cut off today. I received an email saying that they "couldn't accept my payment" and told me...
  • kbrooksc
  • Community Legend
  • 625 Views
  • 3 replies
  • 0 likes
  • Mac
    Web Player
  • 625 Views
  • 3 replies
  • 0 likes

Student Discount

I filled out my credit card information then hit continue to fill out the personal information and it wouldn't accept my University, so i just gave up and decided I wouldn't get premium. I still got charged even though I never completely filled out t...

  • Casual Listener
  • I filled out my credit card information then hit continue to fill out the personal information and it wouldn't accept my University, so i just gave up and decided I wouldn't get premium. I still got ...
  • cailah703
  • Casual Listener
  • 317 Views
  • 2 replies
  • 0 likes
  • Mac
  • 317 Views
  • 2 replies
  • 0 likes

Solved!! will somebody talk to me .... please

How do I get anyone from Spotify to talk to me???? I am trying to upgrade to premium. You would think that Spotify would like my money. But my App keeps saying "Oops". Whilst that's cute, it becomes rather frustrating after the sixth occasion. My ema...

  • Casual Listener
  • How do I get anyone from Spotify to talk to me???? I am trying to upgrade to premium. You would think that Spotify would like my money. But my App keeps saying "Oops". Whilst that's cute, it becomes ...
  • Maxim
  • Spotify Star
  • 1197 Views
  • 7 replies
  • 0 likes
  • Mac
  • 1197 Views
  • 7 replies
  • 0 likes

Country

I am unable to change country. Bovk is gray and I am unable to click on it. I am unable to change payment info because there is no button to click to update on this page. Unable to see current payment info. I want to change my country to USA. Please ...

  • Casual Listener
  • I am unable to change country. Bovk is gray and I am unable to click on it. I am unable to change payment info because there is no button to click to update on this page. Unable to see current paymen...
  • MattSuda
  • Spotify Star
  • 294 Views
  • 2 replies
  • 0 likes
  • Mac
  • 294 Views
  • 2 replies
  • 0 likes

Account

Well I got spotify premium for .99¢ and i forgot my password and i guess my account got deleted because when i look it up i cant find it. I just want to make sure its deleted.

  • Newbie
  • Well I got spotify premium for .99¢ and i forgot my password and i guess my account got deleted because when i look it up i cant find it. I just want to make sure its deleted.
  • MattSuda
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • Mac
  • 249 Views
  • 1 replies
  • 0 likes