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Topics with Label: Mac

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4554 Views
  • 1 replies
  • 9 likes
  • Security
  • 4554 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464544 Views
  • 976 replies
  • 111 likes
  • Account
  • 464544 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205413 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205413 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113112 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113112 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution Unknown Device Connected to my Account

Two issues:1) I have a device connected to my account that I am unfamiliar with. It has the speaker symbol, so it is not a phone or a computer, I guess. I have gone through the suggested steps already (change password, sign out of all accounts from w...

Screen Shot 2018-02-21 at 2.21.12 PM.png
  • Regular
  • Two issues: 1) I have a device connected to my account that I am unfamiliar with. It has the speaker symbol, so it is not a phone or a computer, I guess. I have gone through the suggested steps alre...
  • wsly_odom
  • Regular
  • 43911 Views
  • 10 replies
  • 1 likes
  • Android
    Desktop
    Mac
    Mobile
    Windows
  • 43911 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify is being used somewhere else

I use spotify on my laptop and phone but they are in sync and my music starts and stops playing because apparently my acount is being used somnewhere else.

  • Newbie
  • I use spotify on my laptop and phone but they are in sync and my music starts and stops playing because apparently my acount is being used somnewhere else.
  • MonicaM_Bogota
  • Roadie
  • 608 Views
  • 1 replies
  • 0 likes
  • iOS
    Mac
    Mobile
  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify random behaviours in all my devices

Suddenly Spotify started acting completely weird.I tested the Desktop Mac application, Web player in Chrome, and the iOS application, seeing exactly the same random things in all platforms:When I signed in, I had a new playlist added with a random na...

  • Newbie
  • Suddenly Spotify started acting completely weird. I tested the Desktop Mac application, Web player in Chrome, and the iOS application, seeing exactly the same random things in all platforms: W...
  • Alfredo
  • Roadie
  • 1021 Views
  • 1 replies
  • 2 likes
  • Desktop
    iOS
    Mac
    Mobile
    Web Player
  • 1021 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify not playing complete tracks and adding unwanted music to library

I have been having the same problem with Spotify on both my MacBook an iPhone - when listening to music tracks will randomly stol and it will start playing music by someone called Mahmood Khan (who I have never heard of and is terrible) I have also h...

  • Casual Listener
  • I have been having the same problem with Spotify on both my MacBook an iPhone - when listening to music tracks will randomly stol and it will start playing music by someone called Mahmood Khan (who I...
  • Alfredo
  • Roadie
  • 1095 Views
  • 2 replies
  • 0 likes
  • iOS
    Mac
  • 1095 Views
  • 2 replies
  • 0 likes

Superuser Contribution Keeps Pausing and says my account is being used somewhere else

Recently, my player has been stopping and I get a message that says "Spotify has been paused because your account is being used somewhere else" I've read through some of the posts on here and have tried the following with no success:- Changed my pass...

  • Visitor
  • Recently, my player has been stopping and I get a message that says "Spotify has been paused because your account is being used somewhere else" I've read through some of the posts on here and have tr...
  • user-removed
  • Not applicable
  • 587 Views
  • 2 replies
  • 0 likes
  • Desktop
    iOS
    Mac
  • 587 Views
  • 2 replies
  • 0 likes

Customization of playlists (cover and description box)

My Spotify songs and lists all got deleted....... (even after changing my Facebook password) I am really disappointed that my spotify got hacked (or used by someone else)....I am also really mad that since I connect my Spotify account with my Faceboo...

  • Visitor
  • My Spotify songs and lists all got deleted....... (even after changing my Facebook password)   I am really disappointed that my spotify got hacked (or used by someone else).... I am also real...
  • user-removed
  • Not applicable
  • 325 Views
  • 1 replies
  • 0 likes
  • Mac
  • 325 Views
  • 1 replies
  • 0 likes

Wrong artist playlist

Wrong artist for Icha for album "Not Think Hard But Deeply", its different artist.this is artist on your list Icha This is the original, and only have 1 album at 2004This is link from CD Baby for original releasehttps://store.cdbaby.com/cd/ichahttps:...

  • Newbie
  • Wrong artist for Icha for album "Not Think Hard But Deeply", its different artist. this is artist on your list Icha   This is the original, and only have 1 album at 2004 This is link fr...
  • Tom
  • Community Legend
  • 555 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • 555 Views
  • 1 replies
  • 0 likes

Getting my own playlist on my artist page

It seems that with so many playlists on spotify I dont think they're indexed unless they have a big following? Either way I'm trying to add some playlists I've created to my Artist page. Just to show engagement as well as some of my personal influenc...

  • Newbie
  • It seems that with so many playlists on spotify I dont think they're indexed unless they have a big following? Either way I'm trying to add some playlists I've created to my Artist page. Just to show...
  • Eljaayy
  • Newbie
  • 642 Views
  • 1 replies
  • 0 likes
  • iOS
    Mac
  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account possibly hacked. Any way to track the devices connected?

I've been using Spotify for quite a long time now. I have a family plan premium membership. the issue is that none of the accounts related to my plan are using my account without my knowledge. It was fine until a strange playlist appeared on my list,...

  • Casual Listener
  • I've been using Spotify for quite a long time now. I have a family plan premium membership. the issue is that none of the accounts related to my plan are using my account without my knowledge. It was...
  • MonicaM_Bogota
  • Roadie
  • 1271 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • 1271 Views
  • 1 replies
  • 0 likes

Solved!! will somebody talk to me .... please

How do I get anyone from Spotify to talk to me???? I am trying to upgrade to premium. You would think that Spotify would like my money. But my App keeps saying "Oops". Whilst that's cute, it becomes rather frustrating after the sixth occasion. My ema...

  • Casual Listener
  • How do I get anyone from Spotify to talk to me???? I am trying to upgrade to premium. You would think that Spotify would like my money. But my App keeps saying "Oops". Whilst that's cute, it becomes ...
  • Maxim
  • Spotify Star
  • 1790 Views
  • 7 replies
  • 0 likes
  • Mac
  • 1790 Views
  • 7 replies
  • 0 likes

Superuser Contribution Someone else using my account

Someone was using my account so i changed my password. However, the problem remained after that i changed my password. Spotify then decided to shut down my account even for me, instead of looking at where the account was used, which i asked for. Now ...

  • Newbie
  • Someone was using my account so i changed my password. However, the problem remained after that i changed my password. Spotify then decided to shut down my account even for me, instead of looking at ...
  • MonicaM_Bogota
  • Roadie
  • 543 Views
  • 1 replies
  • 0 likes
  • Mac
  • 543 Views
  • 1 replies
  • 0 likes

Account Payment Charge Issue!

Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED this fixed ASAP!!!!!!!

  • Newbie
  • Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED ...
  • user-removed
  • Not applicable
  • 1104 Views
  • 3 replies
  • 1 likes
  • Linux
    Mac
    Web Player
    Windows
  • 1104 Views
  • 3 replies
  • 1 likes

I can't seem to upgrade to premium

I have a free account but really want to get spotify premium. Everything I try it doesn't let me. I have a card issued from the UK but my account doesn't let me change my country to Uk. I also tried paying through pay pal but that didn't work either....

  • Newbie
  • I have a free account but really want to get spotify premium. Everything I try it doesn't let me. I have a card issued from the UK but my account doesn't let me change my country to Uk. I also tried ...
  • MattSuda
  • Spotify Star
  • 422 Views
  • 1 replies
  • 0 likes
  • Mac
  • 422 Views
  • 1 replies
  • 0 likes

Solved!! i can't save any more music

Hi, y have 3 weeks now trying to save new music to "my music" but it just doesn't work... From Android, PC or Mac with wi-fi, 4g or anything, the music just doesn't get save in my account... can you help me somehow

  • Casual Listener
  • Hi, y have 3 weeks now trying to save new music to "my music" but it just doesn't work... From Android, PC or Mac with wi-fi, 4g or anything, the music just doesn't get save in my account... c...
  • jean3601
  • Community Legend
  • 670 Views
  • 2 replies
  • 0 likes
  • Android
    Mac
    Windows
  • 670 Views
  • 2 replies
  • 0 likes

Your country does not match the one set on your profile.

Hi, I have not been able to login to Spotify for a few months now. I have never logged in to Spotify outside the country and the longest and only time I have gone abroad was a week (last March). I tried troubleshooting using different browsers, diffe...

  • Regular
  • Hi,   I have not been able to login to Spotify for a few months now. I have never logged in to Spotify outside the country and the longest and only time I have gone abroad was a week (last Mar...
  • Pricilla
  • Spotify
  • 3507 Views
  • 17 replies
  • 0 likes
  • Desktop
    iOS
    Mac
    Windows
  • 3507 Views
  • 17 replies
  • 0 likes

Extra Fee Charged

Dear Spotify,I recently got Spotify premium and the charge is pending in my debit card, but there is also a charge for $5.29 in addition to the $10.59 for premium. Any idea what this is for???Thank you!!

  • Casual Listener
  • Dear Spotify, I recently got Spotify premium and the charge is pending in my debit card, but there is also a charge for $5.29 in addition to the $10.59 for premium. Any idea what this is for??? Tha...
  • Ox1
  • Roadie
  • 1774 Views
  • 1 replies
  • 0 likes
  • Mac
  • 1774 Views
  • 1 replies
  • 0 likes

Solved!! Premium Cut Short

So I bought premium about 3-4 weeks ago and I know spotify is supposed to last me 3 months but it just got cut off today. I received an email saying that they "couldn't accept my payment" and told me I have to pay again.. Can someone please help me o...

  • Casual Listener
  • So I bought premium about 3-4 weeks ago and I know spotify is supposed to last me 3 months but it just got cut off today. I received an email saying that they "couldn't accept my payment" and told me...
  • kbrooksc
  • Community Legend
  • 1057 Views
  • 3 replies
  • 0 likes
  • Mac
    Web Player
  • 1057 Views
  • 3 replies
  • 0 likes

Student Discount

I filled out my credit card information then hit continue to fill out the personal information and it wouldn't accept my University, so i just gave up and decided I wouldn't get premium. I still got charged even though I never completely filled out t...

  • Casual Listener
  • I filled out my credit card information then hit continue to fill out the personal information and it wouldn't accept my University, so i just gave up and decided I wouldn't get premium. I still got ...
  • cailah703
  • Casual Listener
  • 508 Views
  • 2 replies
  • 0 likes
  • Mac
  • 508 Views
  • 2 replies
  • 0 likes

Country

I am unable to change country. Bovk is gray and I am unable to click on it. I am unable to change payment info because there is no button to click to update on this page. Unable to see current payment info. I want to change my country to USA. Please ...

  • Casual Listener
  • I am unable to change country. Bovk is gray and I am unable to click on it. I am unable to change payment info because there is no button to click to update on this page. Unable to see current paymen...
  • MattSuda
  • Spotify Star
  • 424 Views
  • 2 replies
  • 0 likes
  • Mac
  • 424 Views
  • 2 replies
  • 0 likes

Solved!! Unable to change country in my profile

Hi,I just came back to France after spending several months in Canada, so I need to change the country in my profile.However, the normal way to change it doesn't work for me (see screenshot). I tried contacting support, but they just sent me the link...

  • Casual Listener
  • Hi, I just came back to France after spending several months in Canada, so I need to change the country in my profile. However, the normal way to change it doesn't work for me (see screenshot)...
  • kbrooksc
  • Community Legend
  • 775 Views
  • 5 replies
  • 0 likes
  • Mac
  • 775 Views
  • 5 replies
  • 0 likes