Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 2625 Views
  • 0 replies
  • 8 likes
  • Security
  • 2625 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 454135 Views
  • 973 replies
  • 109 likes
  • Account
  • 454135 Views
  • 973 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1201261 Views
  • 119 replies
  • 116 likes
  • Account
  • 1201261 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 109849 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 109849 Views
  • 72 replies
  • 12 likes

The new Spotify layout?

Hey Spotify I used to love how the old layout allowed me to see my recently listened to in that all of the artists, songs, and albums I had were all in one spot. Now the entire layout is confusing and to be honest I hate it. Please is there any way t...

  • Newbie
  • Hey Spotify I used to love how the old layout allowed me to see my recently listened to in that all of the artists, songs, and albums I had were all in one spot. Now the entire layout is confusing an...
  • OneByBoo
  • Roadie
  • 4199 Views
  • 1 replies
  • 14 likes
  • Alternative
    classical
    country
    Electronic
    Jazz
  • 4199 Views
  • 1 replies
  • 14 likes

Superuser Contribution Can not change my country

I have tried to get the Premium subs but when I try to enter the credit card it sayd that does not correspond to my current country, ok So I go to my account and try to edit the info, but i'm unable to change the country, there's just no other option...

  • Newbie
  • I have tried to get the Premium subs but when I try to enter the credit card it sayd that does not correspond to my current country, ok So I go to my account and try to edit the info, but i'm u...
  • Jack
  • Roadie
  • 557 Views
  • 1 replies
  • 0 likes
  • country
  • 557 Views
  • 1 replies
  • 0 likes

HELP PLEASE

I don't usualy post on forums like this, but this problem is honestly killing me. I am so frustrated I could pull my hair out and go into a crying fit. So a couple weeks ago, I heard a song on my "Discover Weekly" Playlist. AND I REMEMBER LOVING IT S...

  • Casual Listener
  • I don't usualy post on forums like this, but this problem is honestly killing me. I am so frustrated I could pull my hair out and go into a crying fit.   So a couple weeks ago, I heard a song ...
  • sugaaarkimberly
  • Casual Listener
  • 693 Views
  • 2 replies
  • 0 likes
  • artist
    country
    music
    Other
    Pop
  • 693 Views
  • 2 replies
  • 0 likes