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Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3708 Views
  • 0 replies
  • 9 likes
  • Security
  • 3708 Views
  • 0 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • chiccawith2cs
  • Visitor
  • 459509 Views
  • 974 replies
  • 110 likes
  • Account
  • 459509 Views
  • 974 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1203702 Views
  • 119 replies
  • 117 likes
  • Account
  • 1203702 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 111853 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 111853 Views
  • 72 replies
  • 12 likes

Superuser Contribution See list of devices synced

how do I see a list of devices that are sent to my Spotify. To my knowledge I only have two neither can play music offline dup to error message saying I've synced more than 3 devices which is not true

  • Casual Listener
  • how do I see a list of devices that are sent to my Spotify. To my knowledge I only have two neither can play music offline dup to error message saying I've synced more than 3 devices which is not true
  • Mihail
  • Spotify Legend
  • 129241 Views
  • 7 replies
  • 1 likes
  • Linux
  • 129241 Views
  • 7 replies
  • 1 likes

Wrong artist playlist

Wrong artist for Icha for album "Not Think Hard But Deeply", its different artist.this is artist on your list Icha This is the original, and only have 1 album at 2004This is link from CD Baby for original releasehttps://store.cdbaby.com/cd/ichahttps:...

  • Newbie
  • Wrong artist for Icha for album "Not Think Hard But Deeply", its different artist. this is artist on your list Icha   This is the original, and only have 1 album at 2004 This is link fr...
  • Tom
  • Community Legend
  • 553 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • 553 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify jumps to old playlist after playing any almbum's first track.

I had a playlist that I have removed. Now, Spotify jumps to this old (non-existing) playlist after playing the first song of any album I choose. So it makes it impossible to use.

  • Casual Listener
  • I had a playlist that I have removed.   Now, Spotify jumps to this old (non-existing) playlist after playing the first song of any album I choose. So it makes it impossible to use.
  • jmssil
  • Casual Listener
  • 993 Views
  • 3 replies
  • 0 likes
  • Linux
  • 993 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account possibly hacked. Any way to track the devices connected?

I've been using Spotify for quite a long time now. I have a family plan premium membership. the issue is that none of the accounts related to my plan are using my account without my knowledge. It was fine until a strange playlist appeared on my list,...

  • Casual Listener
  • I've been using Spotify for quite a long time now. I have a family plan premium membership. the issue is that none of the accounts related to my plan are using my account without my knowledge. It was...
  • MonicaM_Bogota
  • Roadie
  • 1268 Views
  • 1 replies
  • 0 likes
  • Android
    Desktop
    iOS
    Linux
    Mac
    Mobile
    Web Player
    Windows
    Windows Phone
  • 1268 Views
  • 1 replies
  • 0 likes

Account Payment Charge Issue!

Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED this fixed ASAP!!!!!!!

  • Newbie
  • Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED ...
  • user-removed
  • Not applicable
  • 1080 Views
  • 3 replies
  • 1 likes
  • Linux
    Mac
    Web Player
    Windows
  • 1080 Views
  • 3 replies
  • 1 likes