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Solved!! Can't log in - it says no account is linked with the given email

I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...

Visitor

user-removed

Not applicable

6936 Views

5 replies

0 likes

Account
Login
  • 6936 Views
  • 5 replies
  • 0 likes

Where can I see all devices I'm currently logged in on?

Hey folks, While there is no page that will show you a list of all your logged in devices, you'll see an in-app notification when your account is being used somewhere else. We also send emails about new logins to help keep your account safe. If you s...

Moderator

28787 Views

0 replies

4 likes

Account
  • 28787 Views
  • 0 replies
  • 4 likes

Spotify says I'm abroad; Empty playlists; "Something went wrong" error; Red banner "Update required"

Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many t...

Casual Listener

derby2

Visitor

53845 Views

79 replies

9 likes

Account
Free
Login
  • 53845 Views
  • 79 replies
  • 9 likes

Solved!! My account got hacked

My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...

Visitor

jamszone

Visitor

55894 Views

9 replies

2 likes

  • 55894 Views
  • 9 replies
  • 2 likes

Superuser Contribution See list of devices synced

how do I see a list of devices that are sent to my Spotify. To my knowledge I only have two neither can play music offline dup to error message saying I've synced more than 3 devices which is not true

Casual Listener

how do I see a list of devices that are sent to my Spotify. To my knowledge I only have two neither can play music offline dup to error message saying I've synced more than 3 devices which is not true

Mihail

Spotify Legend

131259 Views

7 replies

1 likes

Linux
  • 131259 Views
  • 7 replies
  • 1 likes

Wrong artist playlist

Wrong artist for Icha for album "Not Think Hard But Deeply", its different artist.this is artist on your list Icha This is the original, and only have 1 album at 2004This is link from CD Baby for original releasehttps://store.cdbaby.com/cd/ichahttps:...

Newbie

Wrong artist for Icha for album "Not Think Hard But Deeply", its different artist. this is artist on your list Icha   This is the original, and only have 1 album at 2004 This is link fr...

Tom

Community Legend

759 Views

1 replies

0 likes

Android
Desktop
iOS
Linux
Mac
Mobile
Web Player
Windows
Windows Phone
  • 759 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify jumps to old playlist after playing any almbum's first track.

I had a playlist that I have removed. Now, Spotify jumps to this old (non-existing) playlist after playing the first song of any album I choose. So it makes it impossible to use.

Casual Listener

I had a playlist that I have removed.   Now, Spotify jumps to this old (non-existing) playlist after playing the first song of any album I choose. So it makes it impossible to use.

jmssil

Casual Listener

1277 Views

3 replies

0 likes

Linux
  • 1277 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account possibly hacked. Any way to track the devices connected?

I've been using Spotify for quite a long time now. I have a family plan premium membership. the issue is that none of the accounts related to my plan are using my account without my knowledge. It was fine until a strange playlist appeared on my list,...

Casual Listener

I've been using Spotify for quite a long time now. I have a family plan premium membership. the issue is that none of the accounts related to my plan are using my account without my knowledge. It was...

MonicaM_Bogota

Roadie

1506 Views

1 replies

0 likes

Android
Desktop
iOS
Linux
Mac
Mobile
Web Player
Windows
Windows Phone
  • 1506 Views
  • 1 replies
  • 0 likes

Account Payment Charge Issue!

Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED this fixed ASAP!!!!!!!

Newbie

Spotify has been charging me twice a month for the last god knows how long... I need a freaking phone number to call to get someone to stop charging me twice!!!!! it happens every 5th and 29th. NEED ...

user-removed

Not applicable

1732 Views

3 replies

1 likes

Linux
Mac
Web Player
Windows
  • 1732 Views
  • 3 replies
  • 1 likes