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So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80284 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653443 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733768 Views
18 replies
29 likes
PlanPremiumCountryBelgiumDeviceIphone 13Operating SystemiOS My Question or IssueIn non consistent intervals, I keep getting emails from Spotify telling me a login code to log in without having to use a password. I’ve already gotten 20 mails like this...
Plan Premium Country Belgium Device Iphone 13 Operating System iOS My Question or Issue In non consistent intervals, I keep getting emails from Spotify telling me a login code to log...
Visitor
329 Views
2 replies
0 likes
PlanPremiumCountryPolandDeviceNothing Phone(2)Operating SystemAndroid 14 My Question or IssueWhen I'm trying to link my Spotify account to Musixmatch it goes to captcha which gets completed, but when linkt to the second page instead of redirecting me...
Plan Premium Country Poland Device Nothing Phone(2) Operating System Android 14 My Question or Issue When I'm trying to link my Spotify account to Musixmatch it goes to captcha which...
Casual Listener
2789 Views
3 replies
1 likes
I am using Spotify web and recently my account was deleted (I think) when i tried to log in it said that the password or email was wrong (That's impossible) I know my password. so i made a new account and after a day it got the same issue! when i tri...
I am using Spotify web and recently my account was deleted (I think) when i tried to log in it said that the password or email was wrong (That's impossible) I know my password. so i made a new accoun...
Casual Listener
2571 Views
6 replies
2 likes
Hello, I have a big problem with my account. Recently on my Spotify account, random music I don't know started playing, and turned the volume almost fully down. Now it's been like this and I didn't really care that much, but now I care, because the p...
Hello, I have a big problem with my account. Recently on my Spotify account, random music I don't know started playing, and turned the volume almost fully down. Now it's been like this and I didn't r...
Visitor
1396 Views
3 replies
0 likes
Seriously? I've changed my password more than 10 (or maybe 12) times a year, and this thing still keep showing up and it's pretty annoying. I only use my account across different devices and sometimes via a VPN. Can somebody tell me why this is h...
<sensitive info removed> Seriously? I've changed my password more than 10 (or maybe 12) times a year, and this thing still keep showing up and it's pretty annoying. I only use my accou...
Newbie
806 Views
3 replies
1 likes
I have spotify on my iphone 15. I created the account through Apple. I have premium individual. Last week I opened the app and noticed that none of my saved shows/favorites were present--assumed I was logged out. Then I noticed that my phone app was ...
I have spotify on my iphone 15. I created the account through Apple. I have premium individual. Last week I opened the app and noticed that none of my saved shows/favorites were presen...
Spotify Star
142 Views
1 replies
0 likes
This tittle may seem like this is not a account issue but please read the whole thing first (._.)After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minutes) on my windows desktop client AND mac, spotify vol...
This tittle may seem like this is not a account issue but please read the whole thing first (._.) After having my spotify paused for a period of time (if i had to guess, somewhere around 10-15 minut...
Newbie
1766 Views
14 replies
3 likes
I was listening to a playlist and saw a song credited to multiple artists. If someone samples part of that track without permission in their own remix, how does copyright work in Canada? Can the original artists take legal action?
I was listening to a playlist and saw a song credited to multiple artists. If someone samples part of that track without permission in their own remix, how does copyright work in Canada? Can the orig...
Spotify Star
104 Views
1 replies
0 likes
PlanPremium StudentCountryPortugalDeviceAnyOperating SystemAnyAccount/Profilehttps://open.spotify.com/user/youputmoedaProblem descriptionMy Spotify account was originally linked to Facebook. I’m a student with an active Premium Student plan. Someone ...
Plan Premium Student Country Portugal Device Any Operating System Any Account/Profile https://open.spotify.com/user/youputmoeda Problem description My Spotify account was originally linked...
Moderator
119 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
398 Views
1 replies
0 likes
PlanPremiumOperating SystemIOS My Question or IssueHi everyone, I’ve been a Premium user for years. Recently my account was compromised — I saw a suspicious login from Mongolia, immediately changed my password, kept using my account and then a few ho...
...y playlists, saved songs, and settings are completely gone. Support told me they cannot revert the contents due to “security reasons,” but I’ve had this account for a very long time and l...
130 Views
0 replies
0 likes
PlanFreeCountryAmericaDevicePCOperating SystemWindows 10 My Question or Issue Today, I was forced to reset my password by Spotify. They logged me out of my account and they sent me my E-Mail. "To protect your Spotify account, we've reset your passwor...
Plan Free Country America Device PC Operating System Windows 10 My Question or Issue Today, I was forced to reset my password by Spotify. They logged me out of my account and...
Visitor
127070 Views
93 replies
41 likes
PlanPremiumCountryNetherlandsDeviceDesktop appOperating SystemWindows 10 My Question or IssueWhen I play music or listen to a podcast on my desktop (through wifi), I see that other people/accounts are listening too (see photo's). Does this mean peopl...
Plan Premium Country Netherlands Device Desktop app Operating System Windows 10 My Question or Issue When I play music or listen to a podcast on my desktop (through wifi), I ...
Spotify Star
272 Views
1 replies
0 likes
PlanPremiumCountryThe NetherlandsOperating SystemAndroid My Question or IssueI have all forms of ad customization turned off, but the dynamic ads I get on podcasts are still customized to my language. That is user information and should not be availa...
Plan Premium Country The Netherlands Operating System Android My Question or Issue I have all forms of ad customization turned off, but the dynamic ads I get on podcasts are still cust...
137 Views
0 replies
0 likes
When creating my profile years and years ago, Spotify automatically made my username my first and last name. I sometimes share my playlists in various places, and I do not always want my first and last name visible. Even if I change my display name, ...
When creating my profile years and years ago, Spotify automatically made my username my first and last name. I sometimes share my playlists in various places, and I do not always want my first and la...
Not applicable
2041 Views
4 replies
1 likes
So for about a week now, I've found random songs from unknown artists (less then 1000 monthly listeners) in my listen history. i know i didn't play them so at first i thought my account was compromised, so i logged out everywhere and changed the pass...
So for about a week now, I've found random songs from unknown artists (less then 1000 monthly listeners) in my listen history. i know i didn't play them so at first i thought my account was compromis...
Moderator
447 Views
7 replies
0 likes
Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significantly affects me. Spotify’s recommendation system fi...
Under Article 22 of the General Data Protection Regulation (GDPR), I have the right to object to fully automated processing of my personal data, especially when it produces legal effects or significa...
Regular
1509 Views
7 replies
2 likes
PlanPremiumCountryUnited States My Question or IssueFor the past week or so I have received numerous notification emails of "New login to Spotify" when I am not using or activating Spotify at all. When I first received these, I changed both my Facebo...
...oncerned about my account and Spotify's security?
Newbie
46983 Views
16 replies
5 likes
My Question or IssueA previous staff member from my school set up an account on anchor.fm back in the day and uploaded a number of podcasts under the school's name. He passed on the account details before he left a few years ago but trying those deta...
My Question or Issue A previous staff member from my school set up an account on anchor.fm back in the day and uploaded a number of podcasts under the school's name. He passed on the...
Newbie
978 Views
4 replies
0 likes
Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for that account. I have tried it a number of times already and I'm...
Hello! I am from UAE and I am currently having difficulty in logging my spotify account on the website using my phone number. Unfortunately, I wasn't able to put an alternative email for tha...
Visitor
170776 Views
135 replies
7 likes
