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Solved!! Can't log in - it says no account is linked with the given email

I'm trying to log in to an account for my daughter who was previously signed on via the family plan. Her iPhone was restored and therefore needs to start from scratch. I have tried to log in using her email but it says that email is not linked to an ...

Visitor

user-removed

Not applicable

6937 Views

5 replies

0 likes

Account
Login
  • 6937 Views
  • 5 replies
  • 0 likes

Where can I see all devices I'm currently logged in on?

Hey folks, While there is no page that will show you a list of all your logged in devices, you'll see an in-app notification when your account is being used somewhere else. We also send emails about new logins to help keep your account safe. If you s...

Moderator

28806 Views

0 replies

4 likes

Account
  • 28806 Views
  • 0 replies
  • 4 likes

Spotify says I'm abroad; Empty playlists; "Something went wrong" error; Red banner "Update required"

Plan Free Country Philippines Device Poco f6 Operating System Android 14 Issue I got forced logged out and I can't sign in because of the 14 days abroad thing even though Im NOT in abroad and I did not even travel I already updated my location many t...

Casual Listener

derby2

Visitor

53851 Views

79 replies

9 likes

Account
Free
Login
  • 53851 Views
  • 79 replies
  • 9 likes

Solved!! My account got hacked

My account was hacked around a day ago, I hadn’t noticed this since I wasn’t using the app too much today. When I logged in recently I had came across many playlists, artists and albums which I had never listened or known of in my life to be in my re...

Visitor

jamszone

Visitor

55905 Views

9 replies

2 likes

  • 55905 Views
  • 9 replies
  • 2 likes

Superuser Contribution [Developer] STOP LOCKING ME OUT AFTER ONE PASSWORD ATTEMPT!

Making me reset to a new password every week is annoying enough to make me stop using this service. Fix your password tries, I shouldn't have to change it every week!

Visitor

Making me reset to a new password every week is annoying enough to make me stop using this service.  Fix your password tries, I shouldn't have to change it every week!

Novy

Moderator

469 Views

1 replies

0 likes

Developer
  • 469 Views
  • 1 replies
  • 0 likes

Solved!! [Mobile][Developer] unable to login and update profile

Hi,Unfortunately I am unable to log into my profile on the app, as it is saying I am abroad when I am not, I've tried to edit my profile as recommended but it still wont let me in. It's not premium but I have not had this problem before.What do I do?...

Casual Listener

Hi, Unfortunately I am unable to log into my profile on the app, as it is saying I am abroad when I am not, I've tried to edit my profile as recommended but it still wont let me in. It's not premium...

Billy-J

Spotify Star

915 Views

3 replies

0 likes

Developer
Mobile
  • 915 Views
  • 3 replies
  • 0 likes

[All Platforms][Developer] [Ads]Ads by Region or Preference

I am getting Ads in other languages which I do not know or use.It's losing the purpose of advertisement.Can you add a level of filtering based on the song language we hear. For example, I hear songs mostly in English, Tamil and Spanish but I hear ads...

Visitor

I am getting Ads in other languages which I do not know or use. It's losing the purpose of advertisement. Can you add a level of filtering based on the song language we hear.  For example, I ...

Jose_M

Spotify Star

792 Views

1 replies

0 likes

All Platforms
Developer
  • 792 Views
  • 1 replies
  • 0 likes

Spotify issues

I'm trying to get attention. I already contacted support. They were useless. They didn't even read the email I sent. Someone got access to my account months ago. I still see their **bleep** music come up I recent releases or whatever it's called. I w...

Regular

I'm trying to get attention. I already contacted support. They were useless. They didn't even read the email I sent. Someone got access to my account months ago. I still see their **bleep** music com...

Jamsmav

Regular

1742 Views

5 replies

0 likes

All Platforms
Developer
  • 1742 Views
  • 5 replies
  • 0 likes