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[Android][Connect] Country settings updated but Spotify doesn't recognise them

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[Android][Connect] Country settings updated but Spotify doesn't recognise them

Casual Listener

Hello - I moved from the UK to Switzerland 11 months ago and only once previously had a problem with my Spotify location remaining set as UK. Last week I was close to the French border in the mountains so Spotify got confused as to where I lived. It triggered reminders to change my settings to Switzerland, so I did, but the app still won't log me in, despite being in `Switzerland. I'm using my UK SIM card with UK data still, but sometimes use my Swiss wifi.. neither option lets me log into Spotify App.. 

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Re: [Android][Connect] Country settings updated but Spotify doesn't recognise them

Rock Star 12
Rock Star 12

Hello @Chrissyt1978! Thanks for reaching out

 

You should be able to update your country settings from your Spotify account page.

If you have a Premium subscription, you need to pay with a payment method that matches the country you're currently in. I'd also recommend checking out this Support article for more info.

Let me know how you get on!

Jose_MRock Star 12
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