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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 352249 Views
  • 901 replies
  • 105 likes
  • Account
  • 352249 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152278 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152278 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88326 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88326 Views
  • 68 replies
  • 10 likes

Spotify suddenly stop playing??

Spotify version 1.1.24.91.g4ca6d5eb stop playing several times on my MacBook Pro, MacOS Mojave??

  • Casual Listener
  • Spotify version 1.1.24.91.g4ca6d5eb stop playing several times on my MacBook Pro, MacOS Mojave??
  • Billy-J
  • Spotify Star
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

Solved!! artist bio images

PlanPremiumCountryUS DeviceMac MiniOperating SystemOS X My Question or IssueHello,For some reason whenever I upload images, even adhering to the recommended dimensions 690px x 500px, Spotify doesn't show the entire image, but seems to crop/zoom in on...

  • Music Fan
  • Plan Premium Country US   Device Mac Mini Operating System OS X   My Question or Issue Hello, For some reason whenever I upload images, even adhering to the recommended dimensio...
  • Billy-J
  • Spotify Star
  • 816 Views
  • 1 replies
  • 0 likes
  • Other
  • 816 Views
  • 1 replies
  • 0 likes

Superuser Contribution Suspicious Activity (ongoing for half a year now)

PlanPremiumCountryCanadaDevice(iPhone 6S, Macbook Pro 2013) My Question or IssueHi! I have been experiencing suspicious activities for a while now. I've tried changing my passwords, logging out from all devices, but nothing worked. What happens is th...

  • Visitor
  • Plan Premium Country Canada Device (iPhone 6S, Macbook Pro 2013)   My Question or Issue Hi! I have been experiencing suspicious activities for a while now. I've tried changing my passwor...
  • Mario
  • Spotify Legend
  • 755 Views
  • 2 replies
  • 1 likes
  • Account
  • 755 Views
  • 2 replies
  • 1 likes

Superuser Contribution transferring account with playlists and followers?

Hey All, Just a quick question about transfering my account. Currently I have an account linked to my Faccebook, which has been fine, but I now use my account as part of my music blog. So I really want to change the username to match. I understand th...

  • Casual Listener
  • Hey All,   Just a quick question about transfering my account.   Currently I have an account linked to my Faccebook, which has been fine, but I now use my account as part of my music bl...
  • Mario
  • Spotify Legend
  • 895 Views
  • 3 replies
  • 0 likes
  • Account
  • 895 Views
  • 3 replies
  • 0 likes

Solved!! Changing Display Name

PlanPremiumCountryUKDeviceDesktop AppOperating SystemWindows 10 My Question or IssueHi,I've now deleted my Facebook account, and now my display on spotify is displaying as a bunch of numbers instead of my Facebook name. I've never had the chance to c...

  • Newbie
  • Plan Premium Country UK Device Desktop App Operating System Windows 10   My Question or Issue Hi, I've now deleted my Facebook account, and now my display on spotify is displaying as ...
  • Javi23
  • Visitor
  • 12075 Views
  • 4 replies
  • 1 likes
  • Account
  • 12075 Views
  • 4 replies
  • 1 likes

Solved!! Retrieve client assistance chat transcript

My Question or IssueHello everybody!I solved a problem thanks to the assistance chat earlier today but I forgot to send the transcript of the chat to my email. Can I retrieve it somehow? Thanks a lot in advance!

  • Visitor
  • My Question or Issue Hello everybody! I solved a problem thanks to the assistance chat earlier today but I forgot to send the transcript of the chat to my email.  Can I retrieve it somehow?&n...
  • Billy-J
  • Spotify Star
  • 962 Views
  • 1 replies
  • 0 likes
  • Other
  • 962 Views
  • 1 replies
  • 0 likes

Please provide help

PlanFree/PremiumCountryThe Netherlands Device(iPhone 11 Pro)Operating System(iOS 13.3.) My Question or Issue Money has been debited from the bank account but not for my current account. How can I find out which address this belongs to?

  • Casual Listener
  • Plan Free/Premium Country The Netherlands   Device (iPhone 11 Pro) Operating System (iOS 13.3.)   My Question or Issue   Money has been debited from the bank account but no...
  • Billy-J
  • Spotify Star
  • 426 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 426 Views
  • 1 replies
  • 0 likes

Account changed from Premium to Free

I have been paying for premium subscription for years and paid the other day, today Spotify has booted me out of premium. Can you please arrange to reinstate my premium account.Thanks

  • Visitor
  • I have been paying for premium subscription for years and paid the other day, today Spotify has booted me out of premium. Can you please arrange to reinstate my premium account. Thanks
  • AdamDam
  • Spotify Star
  • 627 Views
  • 1 replies
  • 0 likes
  • Premium
  • 627 Views
  • 1 replies
  • 0 likes

Account hacked

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy account got hacked, they haven’t changed anything so that im unable to access it, its more...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My acco...
  • Emilia_8
  • Community Legend
  • 928 Views
  • 1 replies
  • 0 likes
  • Free
    Login
    Security
  • 928 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook Email has Changed

I originally made my Spotify account through Facebook, but recently changed my Facebook email. A while back I also created a new account on Spotify with the email address that is my current Facebook email, which was before I changed my Facebook email...

  • Visitor
  • I originally made my Spotify account through Facebook, but recently changed my Facebook email. A while back I also created a new account on Spotify with the email address that is my current Facebook ...
  • Petya
  • Community Legend
  • 736 Views
  • 1 replies
  • 0 likes
  • Account
  • 736 Views
  • 1 replies
  • 0 likes

Solved!! Cant DC from Facebook

PlanPremiumCountryAUDeviceiPhone 8 and WindowsOperating SystemiOS 13 And WindowsMy Question or IssueI have disconected my facebook and spotify but they still act as if they are connnected. My profile on spotify still takes the name and picture of my ...

  • Visitor
  •   Plan Premium Country AU Device iPhone 8 and Windows Operating System iOS 13 And Windows My Question or Issue I have disconected my facebook and spotify but they still act as if they ...
  • OneByBoo
  • Roadie
  • 417 Views
  • 1 replies
  • 0 likes
  • Account
  • 417 Views
  • 1 replies
  • 0 likes

Billed 2 times, impossible to change username + avatar

[snip - Community Moderator edit] Hello. You charged me 2 times. Impossible for me to change that weird username. Impossible also for me to change avatar. Email address confirmed. Thanks for the help, Yan

  • Visitor
  • [snip - Community Moderator edit]   Hello. You charged me 2 times. Impossible for me to change that weird username. Impossible also for me to change avatar. Email address confirmed.  ...
  • Luan
  • Spotify Star
  • 519 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 519 Views
  • 1 replies
  • 0 likes

Account Highjacked

PlanPremiumCountryItaly Device(iPhone Operating System(iOS 10, Android) My Question or Issueit seems my account has been highjacked. I keep seeing music which I never listened and playlists that I didn't create.They even changed my plan from Spotify ...

  • Visitor
  • Plan Premium Country Italy    Device (iPhone 😎 Operating System (iOS 10, Android)   My Question or Issue it seems my account has been highjacked. I keep seeing music which ...
  • Luan
  • Spotify Star
  • 574 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 574 Views
  • 1 replies
  • 0 likes

Is the Home mini thing still going? If so, how do I get one?

PlanFree/PremiumCountryUSDevice: Galaxy s9Operating SystemAndroid Pie My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country US Device: Galaxy s9 Operating System Android Pie   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 471 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 471 Views
  • 3 replies
  • 0 likes

Change Username

So, I wanted to change my username but I noticed that it isnt possible.But then I found the Website: https://support.spotify.com/de/account_payment_help/account_help/change-my-username/There it says that you can change it to a custom displayed name, ...

  • Regular
  • So, I wanted to change my username but I noticed that it isnt possible. But then I found the Website: https://support.spotify.com/de/account_payment_help/account_help/change-my-username/ There it s...
  • Emilia_8
  • Community Legend
  • 649 Views
  • 1 replies
  • 0 likes
  • Account
  • 649 Views
  • 1 replies
  • 0 likes

Superuser Contribution DIFFERENT ACCOUNTS

Hello, we have 3 different accounts , me and my 2 daughters. I use iphone 6 and my daughters iphone 8 and iphone 8plus. One of my daughters is studying at the university (we stay in Greece). What is the best solution for us? Family or student? Can i ...

  • Newbie
  • Hello, we have 3 different accounts , me and my 2 daughters. I use iphone 6  and my daughters iphone 8 and iphone 8plus. One of my daughters is studying at the university (we stay in Greece). Wh...
  • Petya
  • Community Legend
  • 489 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 489 Views
  • 2 replies
  • 0 likes

Familypremium - how to change the account when the subscriber has died?

Hi, Does anyone know how to change the Familypremium - account when the person responsible for the subscribtion has passed away?

  • Visitor
  • Hi, Does anyone know how to change the Familypremium - account when the person responsible for the subscribtion has passed away?   
  • Emilia_8
  • Community Legend
  • 708 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 708 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account being controlled by another device using Spotify Connect.

PlanPremiumCountryUSADeviceiPhone XROperating SystemiOS 13.3 My Question or IssueFor a couple of weeks now, someone has been controlling my Premium Spotify account through Spotify Connect. Initially, I hadn't noticed anything was wrong. The only odd ...

  • Visitor
  • Plan Premium Country USA Device iPhone XR Operating System iOS 13.3   My Question or Issue For a couple of weeks now, someone has been controlling my Premium Spotify account through Sp...
  • Katerina
  • Spotify Legend
  • 3259 Views
  • 3 replies
  • 0 likes
  • Security
  • 3259 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Made a new account and username changed

I made a new account and the username turned into numbers and letters, why? I didn't took my facebook name or email. I made new email. annoying

  • Casual Listener
  • I made a new account and the username turned into numbers and letters, why? I didn't took my facebook name or email. I made new email. annoying
  • Petya
  • Community Legend
  • 792 Views
  • 3 replies
  • 0 likes
  • Account
  • 792 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify playlists not automatically updating

Hoping you can help I listen to playlists such as morning motivation, confidence boost, Friday funday. They all used to update/refresh weekely and frequently but have stopped for quite some time now on my account. all my payment details are up to dat...

  • Casual Listener
  • Hoping you can help   I listen to playlists such as morning motivation, confidence boost, Friday funday. They all used to update/refresh weekely and frequently but have stopped for quite ...
  • user-removed
  • Not applicable
  • 1576 Views
  • 8 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1576 Views
  • 8 replies
  • 0 likes