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Can't change username in Spotify App or Web

Can't change username in Spotify App or Web

chatjohn

Hi there team,

I signed up to Spotify about three years ago using my email address. I'm at that stage where I want to update my display name but I'm having trouble doing so. There is no option within the web browser and when I try to update this on the app, it doesn't go through. Does anyone know what I can do to fix this issue?

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1 Reply

Ivan

Hey there @chatjohn

 

Thanks for reaching out to the Community about this. 
 

It's currently possible to change your display name only on mobile and tablet. If you don't manage to do so, first try a clean reinstall of the Spotify app on your device. In some situations a more thorough reinstall of the app might be needed. This way, you can start afresh with Spotify on your device. 

 

Check out this help page in order to find the steps for clean reinstall on the affected device. 

 

If that doesn’t do the trick, just let us know and we’ll provide you with further help. 
 

Hope this helps. Let us know how it goes. 

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