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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412710 Views
  • 965 replies
  • 108 likes
  • Account
  • 412710 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179863 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179863 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101095 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101095 Views
  • 68 replies
  • 10 likes

How to switch between Premium and Family Pack subscription?

PlanPremiumCountryBelgiumDevice(Samsung Galaxy 7)Operating System(Android) My Question or IssueHi, I have Spotify Premium and I want to change to Spotify Family Pack. I already accepted the invitationlink for the Family Pack (see the annexe) but I di...

  • Casual Listener
  • Plan Premium Country Belgium Device (Samsung Galaxy 7) Operating System (Android)   My Question or Issue Hi,    I have Spotify Premium and I want to change to Spotify Famil...
  • OviiiOne
  • Community Legend
  • 676 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 676 Views
  • 3 replies
  • 0 likes

Superuser Contribution No log in through Facebook

PlanPremiumCountryGermanyDeviceNokia 7 PlusOperating System(Android 9 Pie) My Question or IssueI cannot log into Spotify on the above mentioned device with Facebook. I also have two other devices that I use my Spotify account with (Nokia 8.1 - Androi...

  • Casual Listener
  •   Plan Premium Country Germany Device Nokia 7 Plus Operating System (Android 9 Pie)   My Question or Issue I cannot log into Spotify on the above mentioned device with Facebook. ...
  • Petya
  • Community Legend
  • 615 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Premium
  • 615 Views
  • 5 replies
  • 0 likes

Can't Disconnect from FaceBook

Hello, I am wanting to disconnect my Spotify account from Facebook instead of creating a new one. The help docs say to reset password if the option under Settings > Social is not available. So I reset my password, logged out of account and closed the...

  • Casual Listener
  • Hello, I am wanting to disconnect my Spotify account from Facebook instead of creating a new one. The help docs say to reset password if the option under Settings > Social is not available. So I r...
  • Rene01
  • Community Legend
  • 552 Views
  • 3 replies
  • 0 likes
  • Account
  • 552 Views
  • 3 replies
  • 0 likes

Pagamento

Foi debitado do meu cartão um valor de R$ 10,00, referente ao Spotify, porém, não foi feito upgrade da minha conta para o premium para estudantes. Lembrando que tenho duas contas, já conferi todas duas, e, em nenhuma delas foi feito o upgrade.

  • Visitor
  • Foi debitado do meu cartão um valor de R$ 10,00, referente ao Spotify, porém, não foi feito upgrade da minha conta para o premium para estudantes. Lembrando que tenho duas contas, já conferi todas du...
  • Luan
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • Account
  • 300 Views
  • 1 replies
  • 0 likes

Not sure if my old Xbox One is still signed in.

Hello all, I used to own a Xbox One till yesterday. I signed in to it months ago when I still had it and did not use my Xbox that much. As I'm not sure if Xboxes are considered offline devices, I'm not completely certain it's already de-linked (not s...

  • Visitor
  • Hello all,    I used to own a Xbox One till yesterday. I signed in to it months ago when I still had it and did not use my Xbox that much. As I'm not sure if Xboxes are considered offline...
  • Emilia_8
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 289 Views
  • 1 replies
  • 0 likes

I am unable to change my country or sign up for the family plan

Current Plan: PremiumCurrent Country: US Desired Plan: Premium FamilyDesired Country: Thailand I am living in Thailand now, and I want to update my country to Thailand. I am also trying to set up a Premium Family plan so that my wife can also have an...

  • Visitor
  • Current Plan: Premium Current Country: US   Desired Plan: Premium Family Desired Country: Thailand   I am living in Thailand now, and I want to update my country to Thailand. I am als...
  • Jose_M
  • Spotify Star
  • 483 Views
  • 1 replies
  • 0 likes
  • Account
  • 483 Views
  • 1 replies
  • 0 likes

NO DAILY MIX GENERATING

PlanPremiumCountryUSADevice(iPhone XS MAX)Operating System(iOS 12.4.1) My Question or Issuei created a new account for a spotify trial, where daily mixes were generated. Rather than purchasing premium through this email, i chose to reactive an old ac...

  • Visitor
  • Plan Premium Country USA Device (iPhone XS MAX) Operating System (iOS 12.4.1)   My Question or Issue i created a new account for a spotify trial, where daily mixes were generated. Rath...
  • Jose_M
  • Spotify Star
  • 493 Views
  • 1 replies
  • 0 likes
  • Premium
  • 493 Views
  • 1 replies
  • 0 likes

Malicious User Deleting Songs from Collaborative Playlists

Hi there,I've found a malicious user who deleted varying amounts of songs from my collaborative playlists. Some of these playlists are works of art with around ~2500 songs in them, so I have a few questions: 1. Can someone from Spotify restore the so...

  • Casual Listener
  • Hi there, I've found a malicious user who deleted varying amounts of songs from my collaborative playlists. Some of these playlists are works of art with around ~2500 songs in them, so I have a fe...
  • DonSolare
  • Roadie
  • 1155 Views
  • 2 replies
  • 2 likes
  • Account
    Other
  • 1155 Views
  • 2 replies
  • 2 likes

Someone deleted all my songs on collaborative playlist

My very own collaborative playlist songs was entirely removed. It has steady amount of followers which I worked for 2 years was vandalized by someone who replaced it with just 1 effin song ! The user who apparently comprised it, usually just add song...

  • Newbie
  • My very own collaborative playlist  songs was entirely removed. It has steady amount of followers which I worked for 2 years was vandalized by someone who replaced it  with just 1 effin son...
  • DonSolare
  • Roadie
  • 3683 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
    Security
  • 3683 Views
  • 2 replies
  • 0 likes

Spotify for Artists (Something Went Wrong)

I just got a song released on Spotify so I wanted to claim my profile asap. So I downloaded the Spotify for Artists app and it keeps saying “something went wrong”. I also tried on 2 browser and on different internet connection, still no luck. Any hel...

  • Visitor
  • I just got a song released on Spotify so I wanted to claim my profile asap. So I downloaded the Spotify for Artists app and it keeps saying “something went wrong”. I also tried on 2 browser and on di...
  • sqxt-a9gz_39j
  • Casual Listener
  • 3420 Views
  • 12 replies
  • 11 likes
  • Account
  • 3420 Views
  • 12 replies
  • 11 likes

Username is gibberish and not what I set it to when signing up

I just got unwillingly transitioned from Groove Music Pass. I decided to see how much your service had of my stored music so I used the Groove program to create a new Spotify account. I chose NOT to use a Facebook account, but instead put in an email...

  • Casual Listener
  • I just got unwillingly transitioned from Groove Music Pass. I decided to see how much your service had of my stored music so I used the Groove program to create a new Spotify account. I chose NOT to ...
  • ql58a3laf1mvgy6
  • Visitor
  • 2587 Views
  • 3 replies
  • 3 likes
  • Account
  • 2587 Views
  • 3 replies
  • 3 likes

No longer on Facebook and my email provider has now closed

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo my Facebook account was deactivated and my email provider is no longer up and running “fsm...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So my F...
  • Rene01
  • Community Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 317 Views
  • 1 replies
  • 0 likes

Can't login with Facebook

PlanPremiumCountryRomaniaDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssueI can't login with my Facebook on spotify app and i paying for the premium.

  • Newbie
  •   Plan Premium Country Romania Device Samsung Galaxy Note 8 Operating System Android Oreo   My Question or Issue I can't login with my Facebook on spotify app and i paying for th...
  • Billy-J
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Login
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! Can't change email

PlanPremiumCountryNLDeviceiPhone 6 My Question or IssueI'm trying to change my email address but it keeps returning "wrong password". I'm pretty sure the password is correct as i'm logged in with it.Any clue?Thanks

  • Regular
  • Plan Premium Country NL Device iPhone 6   My Question or Issue I'm trying to change my email address but it keeps returning "wrong password". I'm pretty sure the password is correct as i...
  • viper23
  • Regular
  • 516 Views
  • 3 replies
  • 0 likes
  • Account
  • 516 Views
  • 3 replies
  • 0 likes

Lost in Password Management

I am a French user with a family subscription, and I am using Spotify with my own account on 2 different PC + 1 android device.My companion is using its account on her PC + 1 android device.My Question or IssueI do not want to use any Facebook or oth...

  • Visitor
  • I am a French user with a family subscription, and I am using Spotify with my own account on 2 different PC + 1 android device. My companion is using its account on her PC + 1 android device. My Qu...
  • Billy-J
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • Account
  • 372 Views
  • 1 replies
  • 0 likes

Can't log into my Spotify for Artists page.

CountryGermanyDeviceAll DevicesOperating SystemMobile + Desktop (Chrome) My Question or IssueI can't log into my Spotify for Artists page since 2 Days. It just says something went wrong. I can log into it from the mobile App without problems, but i w...

  • Visitor
  •   Country Germany Device All Devices Operating System Mobile + Desktop (Chrome)   My Question or Issue I can't log into my Spotify for Artists page since 2 Days. It just says somet...
  • jimmykim
  • Roadie
  • 7579 Views
  • 8 replies
  • 2 likes
  • Account
  • 7579 Views
  • 8 replies
  • 2 likes

can’t login to my artists page for two days

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luan
  • Spotify Star
  • 456 Views
  • 3 replies
  • 0 likes
  • Login
  • 456 Views
  • 3 replies
  • 0 likes

Playing on multiple speakers

PlanPremiumCountryUKLDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have several speakers around the house and I was able to play the same song on all of them, th...

  • Casual Listener
  • Plan Premium Country UKL Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have several ...
  • MusicMadMick
  • Casual Listener
  • 862 Views
  • 3 replies
  • 0 likes
  • Account
  • 862 Views
  • 3 replies
  • 0 likes

"Something went wrong" on my profil artist page...

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 My Question or Issue :Can't connect to my Artist dashboard, i have this message :I need browser version because i have a "upcoming" song and i want to submit my upcoming release to Playlists....

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  • Regular
  • Plan Premium Country France Device PC Operating System Windows 10   My Question or Issue : Can't connect to my Artist dashboard, i have this message : I need browser version becau...
  • Shierro
  • Music Fan
  • 1921 Views
  • 8 replies
  • 1 likes
  • Login
  • 1921 Views
  • 8 replies
  • 1 likes

Don't have access to email and forgot my password

Okay so this problem is completely my own fault but a bit annoying. I signed up for spotify premium years ago but I don't remember my password. Easy enough to solve right? Except it turns out I had mistyped my email and I only just found this out. In...

  • Newbie
  • Okay so this problem is completely my own fault but a bit annoying.  I signed up for spotify premium years ago but I don't remember my password. Easy enough to solve right? Except it turns out ...
  • Luan
  • Spotify Star
  • 724 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 724 Views
  • 1 replies
  • 0 likes