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SCAM SCAM SCAM

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kassandrabest87
Casual Listener
‎2016-10-09 02:39 AM
‎2016-10-09 02:39 AM

SCAM SCAM SCAM

It has taken me 6 months to get a hold of this stupid company (They have been literally UNCONTACTABLE..) to sort my account out as I CANCELED my subscription months ago (they say no ads and play music etc when you chose-FALSE ADS STAYED) but they kept charging me and I had the basic FREE thing the whole time... In the end I had to arrange with my bank to block them from my bank account. They still tried to take money, and they refused to pay back my money. I will never use this app again!!! It's bull**bleep**.
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Highlighted
kassandrabest87
Casual Listener
‎2016-10-09 02:39 AM
‎2016-10-09 02:39 AM

SCAM SCAM SCAM

It has taken me 6 months to get a hold of this stupid company (They have been literally UNCONTACTABLE..) to sort my account out as I CANCELED my subscription months ago (they say no ads and play music etc when you chose-FALSE ADS STAYED) but they kept charging me and I had the basic FREE thing the whole time... In the end I had to arrange with my bank to block them from my bank account. They still tried to take money, and they refused to pay back my money. I will never use this app again!!! It's bull**bleep**.
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Alejandro_C
Spotify Legend
‎2016-10-10 11:21 PM
‎2016-10-10 11:21 PM

Re: SCAM SCAM SCAM

Hey there!

 

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

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