cancel
Showing results for 
Search instead for 
Did you mean: 

Charged twice

kiraohara432
Casual Listener

Charged twice

On the 27th of march i got charged £9.99 even though i signed up for the uni days discount and then on april 3rd i got charged £4.99. These are too close together to be for seperate months, i was wondering why i was charged both prices?

spotify.PNG
2 REPLIES 2
kiraohara432
Casual Listener

Charged twice

On the 27th of march i got charged £9.99 even though i signed up for the uni days discount and then on april 3rd i got charged £4.99. These are too close together to be for seperate months, i was wondering why i was charged both prices?

spotify.PNG
Highlighted
Jacob
Community Legend

Re: Charged twice

Hey @kiraohara432, welcome to the Spotify Community!

 

Did you receive email payment receipts for both of these charges?

Looking forward to your response Smiley Happy

Re: Charged twice

Thanks for the reply and I did, but it's all been sorted now I had two
account set up with one email. But it's all been refunded and sorted out